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Guidelines for preparation of a RFP for e governance projects

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Anirban Mukerji
Anirban Mukerji

This presentation constains guidelines that may be considered by Government Departments that wish to prepare RFP's for IT / e-Governance projects

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Experience sharing on RFP preparation Anirban Mukerji [email_address] 0-98455 18520
Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
RFP writing process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Risk Factors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Risk Factors Contd.. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Risk Factors Contd.. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Costing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Components of RFP ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Timelines for Delivery ,[object Object],Sl No Milestone Time for Completion Penalty for delay 1 Signing of PPP agreement with successful bidder ,[object Object],- 2 Handing over of site ,[object Object],3 Development of Application Software T1+14 weeks Rs X lakhs per every week of delay 4 Establishment of Centers, including Networking ,[object Object],Rs N lakhs per every week of delay 5 Testing & Certification of Software Solution T1+16 Weeks Rs M lakhs per every week of delay 6 Training T1+18 Weeks Rs Z lakh per every week of delay 7 System ready for launch (XX No. of Services at YYY No. Service Centers) T1+20 Weeks Rs Y lakhs per every week of delay
Payment Types ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Payment Models ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Duration of Contract ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Responsibilities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SLA’s ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SLA’s need to be SMART ,[object Object],[object Object],[object Object],S Specific Yes M Measurable Can be measured through electronic attendance monitoring system A Achievable Since it is 95% , probably can be achieved R Relevant Punctuality will improve the environment of the department T Timely Definition of time period Jan – Dec 2008
. Sample SLA Placement of required no. of HD1 counter operators as per specifications S No. Item Details 1 Definition of Service or additional explanation Counter operators will have the required qualifications, experience, training and will have qualified the test set by Dir. EDCS 2 Certifying authority Chairman HD1 CMC 3 Penalty for breach Rs. 250/- per day for shortfall of every operator 4 Material Breach Placement of less than 75% of the required operator strength even after 60 days of the timeline 5 Stipulated period for mitigating material breach conditions 30 days 6 Enhanced Penalty during stipulated period Rs. 500/- per day per operator 7 Remedial performance required for mitigating material breach conditions for non termination before the end of the stipulated period Placement of atleast 90% of the operators within stipulated period
RFP Components ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CVC Guidelines ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Analysis of an IT tender The Content Service Provider (CSP) should have an established office in the State. Needed because close cooperation is required The CSP should be a financially sound registered company/society in India having minimum annual turnover of Rs. 2 Crore during any two of the last three financial years Should be linked to project cost The CSP should have minimum experience of 5 years in providing Content Development Services for websites/ portals /electronic publishing (CSP to provide documentary support). May be unnecessary because many new companies have come up that can provide good service ,[object Object],Required as we want experienced parties ,[object Object],How is this defined ,[object Object],How many Content writers, what skill level
Expression of Interest/ Request For Qualification ,[object Object],[object Object],[object Object],[object Object],[object Object]
Consortium bidding ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
EMD / PBG ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Bid Evaluation ,[object Object],[object Object],[object Object],[object Object],[object Object]
Technical Bid ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Evaluation ,[object Object],[object Object],[object Object]
Supporting Infrastructure ,[object Object],[object Object],[object Object],[object Object]
Pre bid Conference ,[object Object],[object Object],[object Object],[object Object]
Award of Work ,[object Object],[object Object],[object Object],[object Object]
Master Service agreement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Guidelines for preparation of a RFP for e governance projects

  • 1. Experience sharing on RFP preparation Anirban Mukerji [email_address] 0-98455 18520
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  • 16. . Sample SLA Placement of required no. of HD1 counter operators as per specifications S No. Item Details 1 Definition of Service or additional explanation Counter operators will have the required qualifications, experience, training and will have qualified the test set by Dir. EDCS 2 Certifying authority Chairman HD1 CMC 3 Penalty for breach Rs. 250/- per day for shortfall of every operator 4 Material Breach Placement of less than 75% of the required operator strength even after 60 days of the timeline 5 Stipulated period for mitigating material breach conditions 30 days 6 Enhanced Penalty during stipulated period Rs. 500/- per day per operator 7 Remedial performance required for mitigating material breach conditions for non termination before the end of the stipulated period Placement of atleast 90% of the operators within stipulated period
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