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Value Chain Network andQuality Management Tools
VALUE CHAIN  Proposed by Michael Porter of Harvard. Tool for identifying ways to create more  customer value. Every fir...
TQM Tools      Here follows a brief description of the basic set of      Total Quality Management tools. They are:-• Paret...
Pareto Principle
Scatter Plots
Control Charts
Flow Charts
Cause and Effect , Fishbone,Ishikawa Diagram
Histogram or Bar Graph
Value chain network_and_quality_management_tools_ppt
Value chain network_and_quality_management_tools_ppt
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Value chain network_and_quality_management_tools_ppt

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Value chain network_and_quality_management_tools_ppt

  1. 1. Value Chain Network andQuality Management Tools
  2. 2. VALUE CHAIN Proposed by Michael Porter of Harvard. Tool for identifying ways to create more customer value. Every firm is a synthesis of activities performed to design , produce , market , deliver and support its product. Products pass through all activities of the chain in order, and at each activity the product gains some value.
  3. 3. TQM Tools Here follows a brief description of the basic set of Total Quality Management tools. They are:-• Pareto Principle• Scatter Plots• Control Charts• Flow Charts• Cause and Effect , Fishbone, Ishikawa Diagram• Histogram or Bar Graph• Check Lists• Check Sheets
  4. 4. Pareto Principle
  5. 5. Scatter Plots
  6. 6. Control Charts
  7. 7. Flow Charts
  8. 8. Cause and Effect , Fishbone,Ishikawa Diagram
  9. 9. Histogram or Bar Graph

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