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BUSINESS SAMPLE
MEMBERS
• CLAUDIA STELLA MEJIA
• JUAN JAIR
• ANA MILENA ORDOÑEZ
HANDBAG STORE FOR YOUNG WOMEN
!Wo’ha¡
INTRODUCTION
The woman want to innovate day by day
both in their daily life and tourism, with
accessories that highlight their versatility,
beauty and personality.
MISSION
To be the leader in the production and
marketing of accessories with excellent
quality, promoting mainly the integral
development of our staff, customers,
suppliers and shareholders.
VIEW
To be the most desired brand of young
women in the world.
GENERAL OBJETIVES
•Produce and market accessories
desingned in national and international
leather fabrics and textiles.
SPECIFIC OBEJIVES
•Be leaders and pioneers in the production
of handbags for young women.
•Guarantee the quality of the product to
our customers.
QUALITY POLITICS
Our !Wo’ha¡ brand will be in accessories of
excellent quality satisfyind the needs of
young women, with the business
commitment and the continuous
improvement in our processes.
CORPORATE PRINCIPLES
•Commitment
•Fulfillment
•Responsibility
•Teamwork
All this based on that the
attention and the
customer service is the
key of the success
PORTFOLIO
Executive collection
PORTFOLIO
University collection
PORTFOLIO
Beach collection
SERVICE CYCLE
1. Welcome
2. Information needs
3. Product beneits
4. Objetion handling
5. Closing sales
6. Farewell
Head of manager
Strategic plan
Management
supervisor
Customer need satisfaction
Product development
•Market research
•Desing and development
•Market of the product
Prouction
•Manufacturing
•Production management
Sales management
•Sales
•Customer service
•Distribution
•Sales administration
|
|
Head of manager
Strategic plan Management
supervisor
Customer
need satisfaction
Product development
 Market
research
 Desing and
development
 Market of the
product
Prouction
 Manufacturing
 Production
management
Sales management
 Sales
 Customer
service
 Distribution
 Sales
administration
|
Head of manager
Strategic plan Management
supervisor
Customer
need
Customer
satisfaction
Product development
 Market
research
 Desing and
development
 Market of the
product
Production
 Manufacturing
 Production
management
Sales management
 Sales
 Customer
service
 Distribution
 Sales
administration
Contacts us
¡WO’HA¡
www.!woha¡.com
ABOUT US PROMOTIONS NEWS AND VIDEOS
outstanding
CUSTOMIZE YOUR BAG
www.!woha¡.com/myhandbag
#mybestyoungtrip
Win a trip to the Bahamas by
shopping in our store
Contacts us
¡Wo’ha¡
www.!woha¡.com
ABOUT US PROMOTIONS NEWS AND VIDEOS
outstanding
CUSTOMIZE YOUR BAG
www.!woha¡.com/myhandbag
#mybestyoungtrip
Win a trip to the Bahamas by
shopping in our store
Thank you very much
successes

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Blog ingles

  • 1. BUSINESS SAMPLE MEMBERS • CLAUDIA STELLA MEJIA • JUAN JAIR • ANA MILENA ORDOÑEZ
  • 2. HANDBAG STORE FOR YOUNG WOMEN !Wo’ha¡
  • 3. INTRODUCTION The woman want to innovate day by day both in their daily life and tourism, with accessories that highlight their versatility, beauty and personality.
  • 4. MISSION To be the leader in the production and marketing of accessories with excellent quality, promoting mainly the integral development of our staff, customers, suppliers and shareholders.
  • 5. VIEW To be the most desired brand of young women in the world.
  • 6. GENERAL OBJETIVES •Produce and market accessories desingned in national and international leather fabrics and textiles.
  • 7. SPECIFIC OBEJIVES •Be leaders and pioneers in the production of handbags for young women. •Guarantee the quality of the product to our customers.
  • 8. QUALITY POLITICS Our !Wo’ha¡ brand will be in accessories of excellent quality satisfyind the needs of young women, with the business commitment and the continuous improvement in our processes.
  • 9. CORPORATE PRINCIPLES •Commitment •Fulfillment •Responsibility •Teamwork All this based on that the attention and the customer service is the key of the success
  • 13. SERVICE CYCLE 1. Welcome 2. Information needs 3. Product beneits 4. Objetion handling 5. Closing sales 6. Farewell
  • 14. Head of manager Strategic plan Management supervisor Customer need satisfaction Product development •Market research •Desing and development •Market of the product Prouction •Manufacturing •Production management Sales management •Sales •Customer service •Distribution •Sales administration | | Head of manager Strategic plan Management supervisor Customer need satisfaction Product development  Market research  Desing and development  Market of the product Prouction  Manufacturing  Production management Sales management  Sales  Customer service  Distribution  Sales administration | Head of manager Strategic plan Management supervisor Customer need Customer satisfaction Product development  Market research  Desing and development  Market of the product Production  Manufacturing  Production management Sales management  Sales  Customer service  Distribution  Sales administration
  • 15. Contacts us ¡WO’HA¡ www.!woha¡.com ABOUT US PROMOTIONS NEWS AND VIDEOS outstanding CUSTOMIZE YOUR BAG www.!woha¡.com/myhandbag #mybestyoungtrip Win a trip to the Bahamas by shopping in our store Contacts us ¡Wo’ha¡ www.!woha¡.com ABOUT US PROMOTIONS NEWS AND VIDEOS outstanding CUSTOMIZE YOUR BAG www.!woha¡.com/myhandbag #mybestyoungtrip Win a trip to the Bahamas by shopping in our store
  • 16. Thank you very much successes