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The Psychology of Recession & Recovery
    Presentation to UCD Geary Institute
    Gerard O’Neill
    Amárach Research
    March 2009



                                     © Amárach Research, 2009
                                                                1
Psychology of Recession & Recovery
1. Ireland’s Recession:
                                            is it psychological?

                                         2. Reality Check:
                                            hearts & wallets

                                         3. The Road to Recovery:
                                            prudent optimism




Psychology of Recession & Recovery   2
1. Ireland’s Recession:
                                            is it psychological?




Psychology of Recession & Recovery   3
Irrational Despondence


                                       “The attention paid to the Depression
                                     story may seem a logical consequence
                                            of our economic situation. But the
                                             retelling, in fact, is a cause of the
                                      current situation — because the Great
                                       Depression serves as a model for our
                                            expectations, damping what John
                                         Maynard Keynes called our “animal
                                                  spirits,” reducing consumers’
                                       willingness to spend and businesses’
                                         willingness to hire and expand. The
                                      Depression narrative could easily end
                                               up as a self-fulfilling prophecy.”
                                                                Robert J. Shiller
                                     http://www.nytimes.com/2009/02/22/business/economy/22view.html?_r=2&ref=business

                                                                                                                    4
Psychology of Recession & Recovery
Measuring Consumer Confidence

           The ESRI conducts a monthly, nationally representative telephone survey of 1,100
           adults aged 18 and over which asks five questions:
       Q.1. How do you think the economic situation will develop over the next 12 months?
       (get better/stay the same/get worse)
       Q.2. Do you think the number of people out of work in the country in the next 12 months will
       (increase/remain the same/decrease)?
       Q.3. How does the financial situation of your household compare now with what it was 12 months ago?
       (got better/stayed the same/got worse)
       Q.4. How do you think the financial position of your household will change over the next 12 months?
       (get better/stay the same/get worse)
       Q.5. In view of the general economic situation at the present time, what do you think about people buying large items such as
       furniture, washing machines, TV sets etc. Do you think that for people in general the present time is (good/neither good nor
       bad/bad)?

           These are used then to derive the three indices as follows:


                                                                                                                 CSI
                                                                                                                CEC
                                                                                                                  ICE
                                                                                                                                       5
Psychology of Recession & Recovery
Spooked Consumers …




                                                                  6
                                     Source: ESRI (www.esri.ie)
Psychology of Recession & Recovery
Wrong Way




                                     Source: CSO (www.cso.ie)   7
Psychology of Recession & Recovery
8
Psychology of Recession & Recovery   Source: CSO, ESRI, Amárach calculations
9
Psychology of Recession & Recovery   Source: CSO, ESRI, Amárach calculations
All Together




   Source: Amárach Research consumer survey, February 2009



                                                             10
Psychology of Recession & Recovery
Not Looking Forward




   Source: Amárach Research consumer survey, February 2009



                                                             11
Psychology of Recession & Recovery
… and Spooked Businesses




                                     Source: Markit – Ireland Services PMI Report
                                                                                    12
Psychology of Recession & Recovery
Tough Going




                                     Source: European Commission, January 2009 13
Psychology of Recession & Recovery
2. Reality Check:
                                             hearts & wallets




Psychology of Recession & Recovery   14
Pancake Tuesday




 Market Cap lost
  80% of value
  in 24 months

                                     15
Psychology of Recession & Recovery
Hysterical Context




                                                                  X
                                                           ISEQ Down -80.3%




                                                                              16
Psychology of Recession & Recovery
     http://dshort.com/charts/bears/four-bears-large.gif
Shop ‘til you stop




        The contraction in retail
      spending is far in excess of
      any contraction in incomes




                                     Source: CSO (www.cso.ie)
                                                                17
Psychology of Recession & Recovery
Shopping Around




                                     Source: National Consumer Agency (www.nca.ie)   18
Psychology of Recession & Recovery
Price Comes First




                                     Source: National Consumer Agency (www.nca.ie)   19
Psychology of Recession & Recovery
Not So Tough?




      Source: Amárach Research consumer survey, February 2009

                                                                20
Psychology of Recession & Recovery
3. The Road to Recovery:
                                             prudent optimism




Psychology of Recession & Recovery   21
22
Psychology of Recession & Recovery
Homeland Defensive




             http://www.washingtonpost.com/wp-dyn/content/article/2009/02/25/AR2009022502769.html




                                                                                                    23
Psychology of Recession & Recovery
Feeling Closer ...




     http://www.thedailybeast.com/blogs-and-stories/2009-02-10/the-new-baby-bust

                                                                                   24
Psychology of Recession & Recovery
... Much Closer




     http://www.thedailybeast.com/blogs-and-stories/2009-02-10/the-new-baby-bust

                                                                                   25
Psychology of Recession & Recovery
Incorrigible Optimists




                                     Source: www.sirc.org
                                                            26
Psychology of Recession & Recovery
Positives & Negatives




                                     Source: www.sirc.org
                                                            27
Psychology of Recession & Recovery
Back to Basics?




                                     28
Psychology of Recession & Recovery
Psychology of Recession & Recovery   29
Controlled Confidence

                                       “Yale's Bob Shiller argues that confidence
                                        is the key to getting the economy back on
                                            track. I think a lot of economists would
                                            agree with that. The question is what it
                                      would take to make people more confident.
                                      Bob thinks that confidence would rise if the
                                            government borrowed more and spent
                                                 more. Other economists think that
                                          confidence would rise if the government
                                            committed itself to, say, lower taxes on
                                           capital income. The sad truth is that we
                                          economists don't know very much about
                                       what drives the animal spirits of economic
                                       participants. Until we figure it out, it is best
                                              to be suspicious of any policy whose
                                       benefits are supposed to work through the
                                               amorphous channel of quot;confidence.”
                                                                       Greg Mankiw
                                                                                                             30
Psychology of Recession & Recovery   http://gregmankiw.blogspot.com/2009/01/shiller-on-animal-spirits.html
It’s Only A Recession




                                                                                           31
                                     http://www.heritage.org/Research/Economy/wm2191.cfm
Psychology of Recession & Recovery
This is my 4th recession, and I’ve learned that ...

     Recessions and Recoveries have one
     thing in common: they are usually well
     under way before they show up in the
     official statistics.
           Recessions are macroeconomic
           phenomena in the main ... whereas
           Recoveries are microeconomic
           phenomena.
Psychology of Recession & Recovery   32
Recovery 2.0

                                      Recovery 2.0 will be assisted by the Facebook
                                      generation: those 20-35 year olds who are now
                                      experiencing their 'first recession'. They intuit better
                                      than most the potential for the web (including
                                      mobile) to facilitate their personal responses to
                                      recession including:

                                      • Freelancing - if you can't be an employee be a sub-
                                      contractor: better to have lots of bosses (called
                                      clients) because if one lets you go then there are
                                      others to keep you occupied.
                                      • Networking - it's all about who you know: and the
                                      likes of Facebook and LinkedIn make it easier than
                                      ever to get in touch, stay in touch and be connected
                                      with potential customers and suppliers.
                                      • Discovering - using the web to conduct ultra cheap
                                      (even free) research to find out what consumers and
       http://www.bizcamp.ie
                                      businesses want, anywhere.
 http://geary.ucd.ie/irishrecovery/   • Innovating - innovation has been democratized: the
                                      tools are now available to co-create solutions to a
                                      wider range of problems than ever before.

                                                                                                 33
Psychology of Recession & Recovery
The big opportunity in
   a recession: to remind
   people there’s more to
                    ore
    life than economics!
                                     34
Psychology of Recession & Recovery
Gerard O’Neill
  Executive Chairman – Amárach Research
  11 Kingswood Business Centre
  Citywest Business Campus
  Dublin 24
  T. (01) 410 5200
  E: gerard.oneill@amarach.com
      gerard.oneill@
  W: www.amarach.com
  B/GON: www.turbulenceahead.com


                                          35
Psychology of Recession & Recovery
Appendix: About Amárach
     We are Ireland’s largest independent market
     research agency, in business since 1989.
     We focus on delivering two key benefits to our
     clients:
     1. Consumer Foresight
     – using research to say ‘what next’.
     2. Business Insight
     – using research to make business decisions.
     We provide the full array of market research
     services including:
     - Quantitative: face-to-face, telephone, web
     - Qualitative: focus groups, in-depths, ethnographic
     - Field Only: for international & domestic agencies
     Register for our free fortnightly eletter
     consumerforesight at: www.amarach.com
     Read our daily blog:
     www.amarachresearch.blogspot.com




Psychology of Recession & Recovery                  36

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Psychology Of Recession And Recovery March 2009

  • 1. The Psychology of Recession & Recovery Presentation to UCD Geary Institute Gerard O’Neill Amárach Research March 2009 © Amárach Research, 2009 1 Psychology of Recession & Recovery
  • 2. 1. Ireland’s Recession: is it psychological? 2. Reality Check: hearts & wallets 3. The Road to Recovery: prudent optimism Psychology of Recession & Recovery 2
  • 3. 1. Ireland’s Recession: is it psychological? Psychology of Recession & Recovery 3
  • 4. Irrational Despondence “The attention paid to the Depression story may seem a logical consequence of our economic situation. But the retelling, in fact, is a cause of the current situation — because the Great Depression serves as a model for our expectations, damping what John Maynard Keynes called our “animal spirits,” reducing consumers’ willingness to spend and businesses’ willingness to hire and expand. The Depression narrative could easily end up as a self-fulfilling prophecy.” Robert J. Shiller http://www.nytimes.com/2009/02/22/business/economy/22view.html?_r=2&ref=business 4 Psychology of Recession & Recovery
  • 5. Measuring Consumer Confidence The ESRI conducts a monthly, nationally representative telephone survey of 1,100 adults aged 18 and over which asks five questions: Q.1. How do you think the economic situation will develop over the next 12 months? (get better/stay the same/get worse) Q.2. Do you think the number of people out of work in the country in the next 12 months will (increase/remain the same/decrease)? Q.3. How does the financial situation of your household compare now with what it was 12 months ago? (got better/stayed the same/got worse) Q.4. How do you think the financial position of your household will change over the next 12 months? (get better/stay the same/get worse) Q.5. In view of the general economic situation at the present time, what do you think about people buying large items such as furniture, washing machines, TV sets etc. Do you think that for people in general the present time is (good/neither good nor bad/bad)? These are used then to derive the three indices as follows: CSI CEC ICE 5 Psychology of Recession & Recovery
  • 6. Spooked Consumers … 6 Source: ESRI (www.esri.ie) Psychology of Recession & Recovery
  • 7. Wrong Way Source: CSO (www.cso.ie) 7 Psychology of Recession & Recovery
  • 8. 8 Psychology of Recession & Recovery Source: CSO, ESRI, Amárach calculations
  • 9. 9 Psychology of Recession & Recovery Source: CSO, ESRI, Amárach calculations
  • 10. All Together Source: Amárach Research consumer survey, February 2009 10 Psychology of Recession & Recovery
  • 11. Not Looking Forward Source: Amárach Research consumer survey, February 2009 11 Psychology of Recession & Recovery
  • 12. … and Spooked Businesses Source: Markit – Ireland Services PMI Report 12 Psychology of Recession & Recovery
  • 13. Tough Going Source: European Commission, January 2009 13 Psychology of Recession & Recovery
  • 14. 2. Reality Check: hearts & wallets Psychology of Recession & Recovery 14
  • 15. Pancake Tuesday Market Cap lost 80% of value in 24 months 15 Psychology of Recession & Recovery
  • 16. Hysterical Context X ISEQ Down -80.3% 16 Psychology of Recession & Recovery http://dshort.com/charts/bears/four-bears-large.gif
  • 17. Shop ‘til you stop The contraction in retail spending is far in excess of any contraction in incomes Source: CSO (www.cso.ie) 17 Psychology of Recession & Recovery
  • 18. Shopping Around Source: National Consumer Agency (www.nca.ie) 18 Psychology of Recession & Recovery
  • 19. Price Comes First Source: National Consumer Agency (www.nca.ie) 19 Psychology of Recession & Recovery
  • 20. Not So Tough? Source: Amárach Research consumer survey, February 2009 20 Psychology of Recession & Recovery
  • 21. 3. The Road to Recovery: prudent optimism Psychology of Recession & Recovery 21
  • 23. Homeland Defensive http://www.washingtonpost.com/wp-dyn/content/article/2009/02/25/AR2009022502769.html 23 Psychology of Recession & Recovery
  • 24. Feeling Closer ... http://www.thedailybeast.com/blogs-and-stories/2009-02-10/the-new-baby-bust 24 Psychology of Recession & Recovery
  • 25. ... Much Closer http://www.thedailybeast.com/blogs-and-stories/2009-02-10/the-new-baby-bust 25 Psychology of Recession & Recovery
  • 26. Incorrigible Optimists Source: www.sirc.org 26 Psychology of Recession & Recovery
  • 27. Positives & Negatives Source: www.sirc.org 27 Psychology of Recession & Recovery
  • 28. Back to Basics? 28 Psychology of Recession & Recovery
  • 29. Psychology of Recession & Recovery 29
  • 30. Controlled Confidence “Yale's Bob Shiller argues that confidence is the key to getting the economy back on track. I think a lot of economists would agree with that. The question is what it would take to make people more confident. Bob thinks that confidence would rise if the government borrowed more and spent more. Other economists think that confidence would rise if the government committed itself to, say, lower taxes on capital income. The sad truth is that we economists don't know very much about what drives the animal spirits of economic participants. Until we figure it out, it is best to be suspicious of any policy whose benefits are supposed to work through the amorphous channel of quot;confidence.” Greg Mankiw 30 Psychology of Recession & Recovery http://gregmankiw.blogspot.com/2009/01/shiller-on-animal-spirits.html
  • 31. It’s Only A Recession 31 http://www.heritage.org/Research/Economy/wm2191.cfm Psychology of Recession & Recovery
  • 32. This is my 4th recession, and I’ve learned that ... Recessions and Recoveries have one thing in common: they are usually well under way before they show up in the official statistics. Recessions are macroeconomic phenomena in the main ... whereas Recoveries are microeconomic phenomena. Psychology of Recession & Recovery 32
  • 33. Recovery 2.0 Recovery 2.0 will be assisted by the Facebook generation: those 20-35 year olds who are now experiencing their 'first recession'. They intuit better than most the potential for the web (including mobile) to facilitate their personal responses to recession including: • Freelancing - if you can't be an employee be a sub- contractor: better to have lots of bosses (called clients) because if one lets you go then there are others to keep you occupied. • Networking - it's all about who you know: and the likes of Facebook and LinkedIn make it easier than ever to get in touch, stay in touch and be connected with potential customers and suppliers. • Discovering - using the web to conduct ultra cheap (even free) research to find out what consumers and http://www.bizcamp.ie businesses want, anywhere. http://geary.ucd.ie/irishrecovery/ • Innovating - innovation has been democratized: the tools are now available to co-create solutions to a wider range of problems than ever before. 33 Psychology of Recession & Recovery
  • 34. The big opportunity in a recession: to remind people there’s more to ore life than economics! 34 Psychology of Recession & Recovery
  • 35. Gerard O’Neill Executive Chairman – Amárach Research 11 Kingswood Business Centre Citywest Business Campus Dublin 24 T. (01) 410 5200 E: gerard.oneill@amarach.com gerard.oneill@ W: www.amarach.com B/GON: www.turbulenceahead.com 35 Psychology of Recession & Recovery
  • 36. Appendix: About Amárach We are Ireland’s largest independent market research agency, in business since 1989. We focus on delivering two key benefits to our clients: 1. Consumer Foresight – using research to say ‘what next’. 2. Business Insight – using research to make business decisions. We provide the full array of market research services including: - Quantitative: face-to-face, telephone, web - Qualitative: focus groups, in-depths, ethnographic - Field Only: for international & domestic agencies Register for our free fortnightly eletter consumerforesight at: www.amarach.com Read our daily blog: www.amarachresearch.blogspot.com Psychology of Recession & Recovery 36