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Carey Houston
linkedin.com/in/careyhouston
Evan Hu
linkedin.com/in/evanhu61
How to Avoid Building Products
Nobody Will Buy
Build it, and they
will come, right?
Uh, no.
© Carey Houston and Evan Hu, April 2017
The #1
company-killer
is lack of
market.
Andy Rachleff’s Law of
Startup Success
© Carey Houston and Evan Hu, April 2017
What’s a BMC?
© Carey Houston and Evan Hu, April 2017
A Business Model
Canvas (BMC) is a tool
or framework used to
organize and clarify your
thinking.
It describes how you create,
deliver and capture value.
© Carey Houston and Evan Hu, April 2017
Business
Model
Canvas
Some great resources…
Online
– https://strategyzer.com/canvas/business-model-canvas
– https://www.udacity.com/course/how-to-build-a-startup--ep245
Books
But using a BMC is not a
silver bullet.
It can still result in great
products that NOBODY wants
to buy.
© Carey Houston and Evan Hu, April 2017
So, how do we
avoid that?
© Carey Houston and Evan Hu, April 2017
1.
Use the Value Proposition
Canvas (along with your
BMC).
© Carey Houston and Evan Hu, April 2017
13
The BMC with its 9
building blocks focuses
on the big picture.
The VPC zooms in on
two of those building
blocks, the Value
Proposition and the
Customer Segment.
© Carey Houston and Evan Hu, April 2017
BMC helps you create value for
your business.
VPC helps you create value for
your customers.
© Carey Houston and Evan Hu, April 2017
2.
Use data and experiments to
validate your hypotheses.
© Carey Houston and Evan Hu, April 2017
Don’t drink your
own Kool-Aid.
© Carey Houston and Evan Hu, April 2017
A critical outcome of
using a BMC is the
ability to identify your
hypotheses and risks.
© Carey Houston and Evan Hu, April 2017
What’s a
hypothesis?
© Carey Houston and Evan Hu, April 2017
A hypothesis is an
educated guess, that
requires some
experimentation and
data, to either validate or
invalidate.
© Carey Houston and Evan Hu, April 2017
What are the most
critical hypotheses
to test?
© Carey Houston and Evan Hu, April 2017
3.
Focus early on validating
customer problems and
segments.
© Carey Houston and Evan Hu, April 2017
Problem
Customer Segment
Market
Solution
© Carey Houston and Evan Hu, April 2017
Problem*
Who has it?
How severe is it?
Are my target customers
willing to change their
behaviour to solve it?
© Carey Houston and Evan Hu, April 2017
Customer*
Who is my customer –
early adopters vs. later?
Users vs. buyers vs.
influencers?
Segmentation?
© Carey Houston and Evan Hu, April 2017
Market
How big is my market?
Is it growing?
© Carey Houston and Evan Hu, April 2017
Solution
What potential solutions to
my customer problems are
most attractive to them?
What do they most value?
© Carey Houston and Evan Hu, April 2017
How do I test a
hypothesis?
© Carey Houston and Evan Hu, April 2017
4.
Get OUT OF THE OFFICE to
do your testing.
© Carey Houston and Evan Hu, April 2017
Forget about
“stealth mode”.
© Carey Houston and Evan Hu, April 2017
Get outside your
echo chamber.
Talk to people that don’t love you.
That don’t care if you win. That
have no stake in your success.
© Carey Houston and Evan Hu, April 2017
Who can help you
validate you’re solving
the right problem(s) for
the right customer
segment(s)?
Potential users, buyers,
influencers. Prospective partners,
suppliers. Competitors.
© Carey Houston and Evan Hu, April 2017
5.
Be ‘lean’ in building your
MVP.
© Carey Houston and Evan Hu, April 2017
An MVP is the smallest version
of your product that allows you
to learn about your customers,
their problems, and how you
might solve them – with the
least effort, cost, and
resources.
© Carey Houston and Evan Hu, April 2017
So, your MVP is geared to test
your hypotheses, answer
solution design questions, and
provide insights into feasibility.
© Carey Houston and Evan Hu, April 2017
It’s NOT a bunch of features
thrown against the wall to see
what sticks.
Nor is it v 1.0 of your product.
Or perfect.
© Carey Houston and Evan Hu, April 2017
Your MVP can be a functional
prototype or wireframe.
But it can also be a landing
page, email campaign,
crowdfunding campaign,
video, paper mockup…
© Carey Houston and Evan Hu, April 2017
In a nutshell…
Steve Blank
Build it and they will
come is not
a strategy.
It’s a prayer
“What if we
found ourselves
building
something that
nobody wanted? Eric Ries,
The Lean Startup
In that case what
did it matter if
we did it on time
and on budget?”
“The primary objective of a startup is to
validate its business model hypotheses
(and iterate and pivot until it does).”
Steve Blank
Everybody
has a plan
until they
get punched
in the mouth
Mike Tyson
“The lesson of the
MVP is that any
additional work
beyond what was
required to start
learning is waste, no
matter how important
it might have seemed
at the time.”
Eric Ries, The Lean Startup
46
Iterate until you find a business model that
works before you run out of
Personal Energy. Time. Money.
The Lean Startup process
builds new ventures more
efficiently. It has three parts:
• a business model canvas to frame
hypotheses,
• customer development to get out of
the building to test those hypotheses,
• and agile engineering to build
minimum viable products
Steve Blank

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How to Avoid Building Products Nobody Will Buy - AccelerateAB 2017

  • 1.
  • 3. Build it, and they will come, right? Uh, no. © Carey Houston and Evan Hu, April 2017
  • 4. The #1 company-killer is lack of market. Andy Rachleff’s Law of Startup Success © Carey Houston and Evan Hu, April 2017
  • 5. What’s a BMC? © Carey Houston and Evan Hu, April 2017
  • 6. A Business Model Canvas (BMC) is a tool or framework used to organize and clarify your thinking. It describes how you create, deliver and capture value. © Carey Houston and Evan Hu, April 2017
  • 8.
  • 9. Some great resources… Online – https://strategyzer.com/canvas/business-model-canvas – https://www.udacity.com/course/how-to-build-a-startup--ep245 Books
  • 10. But using a BMC is not a silver bullet. It can still result in great products that NOBODY wants to buy. © Carey Houston and Evan Hu, April 2017
  • 11. So, how do we avoid that? © Carey Houston and Evan Hu, April 2017
  • 12. 1. Use the Value Proposition Canvas (along with your BMC). © Carey Houston and Evan Hu, April 2017
  • 13. 13 The BMC with its 9 building blocks focuses on the big picture. The VPC zooms in on two of those building blocks, the Value Proposition and the Customer Segment. © Carey Houston and Evan Hu, April 2017
  • 14. BMC helps you create value for your business. VPC helps you create value for your customers. © Carey Houston and Evan Hu, April 2017
  • 15. 2. Use data and experiments to validate your hypotheses. © Carey Houston and Evan Hu, April 2017
  • 16. Don’t drink your own Kool-Aid. © Carey Houston and Evan Hu, April 2017
  • 17. A critical outcome of using a BMC is the ability to identify your hypotheses and risks. © Carey Houston and Evan Hu, April 2017
  • 18. What’s a hypothesis? © Carey Houston and Evan Hu, April 2017
  • 19. A hypothesis is an educated guess, that requires some experimentation and data, to either validate or invalidate. © Carey Houston and Evan Hu, April 2017
  • 20.
  • 21. What are the most critical hypotheses to test? © Carey Houston and Evan Hu, April 2017
  • 22. 3. Focus early on validating customer problems and segments. © Carey Houston and Evan Hu, April 2017
  • 23. Problem Customer Segment Market Solution © Carey Houston and Evan Hu, April 2017
  • 24. Problem* Who has it? How severe is it? Are my target customers willing to change their behaviour to solve it? © Carey Houston and Evan Hu, April 2017
  • 25. Customer* Who is my customer – early adopters vs. later? Users vs. buyers vs. influencers? Segmentation? © Carey Houston and Evan Hu, April 2017
  • 26. Market How big is my market? Is it growing? © Carey Houston and Evan Hu, April 2017
  • 27. Solution What potential solutions to my customer problems are most attractive to them? What do they most value? © Carey Houston and Evan Hu, April 2017
  • 28. How do I test a hypothesis? © Carey Houston and Evan Hu, April 2017
  • 29. 4. Get OUT OF THE OFFICE to do your testing. © Carey Houston and Evan Hu, April 2017
  • 30. Forget about “stealth mode”. © Carey Houston and Evan Hu, April 2017
  • 31. Get outside your echo chamber. Talk to people that don’t love you. That don’t care if you win. That have no stake in your success. © Carey Houston and Evan Hu, April 2017
  • 32. Who can help you validate you’re solving the right problem(s) for the right customer segment(s)? Potential users, buyers, influencers. Prospective partners, suppliers. Competitors. © Carey Houston and Evan Hu, April 2017
  • 33. 5. Be ‘lean’ in building your MVP. © Carey Houston and Evan Hu, April 2017
  • 34. An MVP is the smallest version of your product that allows you to learn about your customers, their problems, and how you might solve them – with the least effort, cost, and resources. © Carey Houston and Evan Hu, April 2017
  • 35. So, your MVP is geared to test your hypotheses, answer solution design questions, and provide insights into feasibility. © Carey Houston and Evan Hu, April 2017
  • 36. It’s NOT a bunch of features thrown against the wall to see what sticks. Nor is it v 1.0 of your product. Or perfect. © Carey Houston and Evan Hu, April 2017
  • 37. Your MVP can be a functional prototype or wireframe. But it can also be a landing page, email campaign, crowdfunding campaign, video, paper mockup… © Carey Houston and Evan Hu, April 2017
  • 38.
  • 39.
  • 41. Steve Blank Build it and they will come is not a strategy. It’s a prayer
  • 42. “What if we found ourselves building something that nobody wanted? Eric Ries, The Lean Startup In that case what did it matter if we did it on time and on budget?”
  • 43. “The primary objective of a startup is to validate its business model hypotheses (and iterate and pivot until it does).” Steve Blank
  • 44. Everybody has a plan until they get punched in the mouth Mike Tyson
  • 45. “The lesson of the MVP is that any additional work beyond what was required to start learning is waste, no matter how important it might have seemed at the time.” Eric Ries, The Lean Startup
  • 46. 46 Iterate until you find a business model that works before you run out of Personal Energy. Time. Money.
  • 47. The Lean Startup process builds new ventures more efficiently. It has three parts: • a business model canvas to frame hypotheses, • customer development to get out of the building to test those hypotheses, • and agile engineering to build minimum viable products Steve Blank

Editor's Notes

  1. How many of us have (show of hands): Built GREAT products that sold a ton? Built products that we THOUGHT were great, but didn’t sell at all? Built products that we THOUGHT were great, but we iterated until we found a version of it the market wanted, and we could sell? Today, we’re going to talk about using the lean startup approach to build great products that get traction…. And avoiding building products that nobody will buy.
  2. One tool used by many entrepreneurs to develop winning business models is the Business Model Canvas, or BMC. How many of you have heard about Business Model Canvas? How many of you have used one before? How many of you are using one today in your current venture?
  3. 9 building blocks What is important is not just what goes in each block, but also the relationships amongst them
  4. The red shaded part of the BMC help you to clarify the FEASIBILITY of your idea. What is required to ensure you have solid execution. The bottom part (costs and revenues) is about VIAIBILITY of your idea – can you ensure you don’t have a flawed business model, so that you are financially viable. It’s this part on the right that we’ll focus on today: DESIRABILITY. How can you ensure you are solving an important problem for a defined customer segment, so that you can deliver value. Source: http://blog.strategyzer.com/posts/2016/6/20/why-companies-fail-how-to-prevent-it
  5. www.strategyzer.com
  6. Problem: do they have a problem; how severe is it; are they willing to change their behaviour to solve it? Customer:
  7. Problem: do they have a problem; how severe is it; are they willing to change their behaviour to solve it? Customer:
  8. Problem: do they have a problem; how severe is it; are they willing to change their behaviour to solve it? Customer:
  9. Problem: do they have a problem; how severe is it; are they willing to change their behaviour to solve it? Customer:
  10. Problem: do they have a problem; how severe is it; are they willing to change their behaviour to solve it? Customer:
  11. The risk of anyone finding out about your great idea and stealing it, is so much less than the risk of you getting it wrong – and building a great product that nobody will ever buy.
  12. Example: I had an idea to create a sales accelerator for B2B software startups. But I didn’t want to go and create a bunch of content first. So my MVP was: A sponsorship package, to recruit a few sponsors to get the ball rolling, and… A recruitment email When I sold 4 sponsors, and recruited 12 participants, I scheduled the start of the first cohort – and only THEN did I work like mad to build the program and launch.
  13. You can build GREAT products people want to buy… or products you think are great that nobody wants to buy. Use a BMC but don’t drink your own koolaid.
  14. What if we found ourselves building something that nobody wanted? In that case what did it matter if we did it on time and on budget?” ― Eric Ries, The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses
  15. You have to get out of the office – there are no answers here.
  16. What if we found ourselves building something that nobody wanted? In that case what did it matter if we did it on time and on budget?” ― Eric Ries, The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses