2. The East Asian Network
Support Languages : Japanese, T-Chinese, S-Chinese,
Korean and other Asian languages
Main Office : TOKYO (Final QA)
All work is done by Native Staff.
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3. Overview of our Solutions
Localization
Technical Writing E to J, J to E
Planning Software (UI) Localization
Evaluation Document Localization
Writing Linguistic Review
Technical Writing
Application Manuals Technical Proof-reading
Training Materials Help Authoring
Tutorial Programming (ASP/JAVA/VB)
DTP
Reference Manual Testing
Translation Help Authoring
HTML/SGML/XML Design Multi Lingual
e-Learning
Planning
Localization
DTP (PM/FM/Quark)
Scenario Writing
Voice recording Technical Illustration Document Localization
Video editing 3DCG (StudioMax) DTP
Illustrator/Photoshop
Illustration WinHelp Authoring
Authoring (Flash, Director, Testing on target language OS
Premere..) Animation (Flash/Director)
Voice Recording
Program New Solution
Development
Learning Management Providing best solution
Systems
Web Applications for our clients
Network Applications
Mobile Applications
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4. Our Services
- Multilingual Service Japanese, T-Chinese, S-Chinese, Korean
and other Asian and European languages
- Document Localization
- Online Localization Help, HTML, CHM, XML, SGML etc.
- Software Localization UI, Strings etc.
- Build / Testing / QA Engineering
- DTP FrameMaker, PageMaker, QuarkXpress,
InDesign, SGML(Adept/Epic) MS Word
Illustrator, CorelDRAW, Photoshop etc.
- Multimedia Authoring Flash, 3D StudioMax, Premiere
- Technical Writing from scratch
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5. Team Structure
Department Solutions Staff
Localization Localization PM: 15
Technical checking Reviewer: 10
Multi-language Engineer: 2
DTP DTP PM: 3
Operator: 5
Program Development Program Development SE, Programmer: 9
SW QA / Testing
Technical Writing Technical Writing PM: 6
Planning / Consulting Technical Writer: 16
e-Learning Development e-learning PM: 7
Multimedia production Operator: 6
Authoring Designer: 2
Design / Planning / Consulting
Sales Sales 9
Administration Administration 5
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6. Localization Capacity - sample
Non-TM Project
Throughput (per person)
700,000 Words/month Review 20,000-30,000w/week
DTP task is not included. Translation 10,000w/week
TM Project
1,050,000 Words/month (in case of 1/2 Fuzzy Match )
1,225,000 Words/month (in case of 2/3 Fuzzy Match )
Alignment (TM creation):
1,500,000 Words/month
EXAMPLE: 3D CG Tutorial/ Reference document/Online
1,400,000 words, Translation:2months, Trados, HTML, FrameMaker
ERP support package :full localization
1,200,000 words, Translation:4months, HTML, XML, Doc, Excel…
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7. Localization Process
*1 FrameMaker, PageMaker, QuarkXPress, XML, SGML
*2 Receiving data from our client
*3 Double check by third party in our group
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8. QA Process
QA process
Preparation
Translation
100% review (Internal Reviewer)
Linguistic , Style Guide , Technical Proof
QA by PM
(Using Internal Tools)
Correction
Clients Final QA
- Using the check list for help/EDB.
- Using the tool that checks link,
jump of help/chm.
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9. Quality Management
QA for Translators
- Spot-check
- Feedback to all Translators
- Translator Evaluation
QA for Internal Reviewers
- QA by the Chief Reviewer
- Education among reviewers
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10. Knowledge Management (1)
PM
Internal DB
- How to use Localization Tools
- Clients’ Localization standard and procedure
Internal DB - Updated regularly
Education EDUCATION to Internal Staff
- Regular lecture education, OJT, Regular
Meeting
- We have a few teams to improve our tool
and improve L10N process
PM Translator Reviewer
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11. Knowledge Management (2)
Project A Project B Project C
What we discuss?
- Information Sharing
Regular PM Meeting - Skill Sharing
- Standardization of L10N process
- Resource Management
- Cost Management
- Schedule Management
- Feedback from each group(Client)
- Making / Managing standard process
as Document or Help/CHM
Document Help/CHM
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12. QA & Testing
• SW QA & Testing
•Beta test – Install, Function Test, DBCS Test…
•Report to Developer
•Bug fix proof
•Environment Setting
•Onsite service
•Multi-Environment (Language, OS) support
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13. Localization Achievements
Achievements Result
What we have acquired.
- Autodesk (UI/Docs/XML) - Acquisition of WebWorks Publisher
- Apple - Development and use of Internal tools
- BMC - Acquisition of 3DCG applications
- Dell Computer - Acquisition of technology of SW
- Hewlett-Packard (UI/Docs/Help) localization
- Microsoft (UI/Docs/Help) - Experience in taking large volumes of
complex screen captures
- Oracle (Docs/Help)
- Acquisition of DB applications
- Sun Microsystems (UI/Docs/Help/Testing)
- Acquisition of JavaHelp localization
- Symantec
- Acquisition of technology for localizing
large-scale portal product’s help files
- Acquisition of SW localization tools
- Acquisition of MS Localization Tool
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14. Multimedia Achievements
Multimedia Technology Achievements
- Content for promoting
- Recording studio (2 partners) NEC handy phone
- Narrators (over 50 persons)
- Movie encoding tools: - Authoring tool:
Real Producer etc. Lightwave
- Video capturing tools:
Video Toaster etc. - CDROM for Life insurances
- Authoring tools:
Flash, Director, Premier, -Authoring tools:
Flash and Director
Authorware etc.
- Designing tools
Photoshop, Illustrator,
Free Hand etc. - Title logo
- 3DCG tools
- Authoring tool:
3D Studio Max, Character 3D Studio Max
Studio, Swift 3D etc.
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15. Multimedia Achievements - e-Learning
e-Learning Technology Achievements
- Planning and Management -e-Learning about the Strategy and
- Analysis of learner needs Tactics on Business
- Instructional designing
- Authoring tool: Flash
- Conforming to the international
standard SCORM2004
- Scenario writing
- e-Learning about Accounting
- Character and GUI designing
- Recording
- Authoring tool: Flash
- Flash Authoring
Client List -e-Learning for Local Bus History
Hewlett-Packard, IBM, Fujitsu,
UNISYS, NTT data, HITACHI -Authoring tool: Flash
software, JAL, KAO, Ajinomoto
etc.
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16. Security Policy
• Locked Room system
• NDA with all freelances and partners
• Security Audit
• Server Security
Virus: F-Secure Antivirus Linux Gateway
Firewall: SonicWALL 3060
• Client Security
NOD32 Antivirus
• Virus Check
Virus check before shipping data to all clients and after
receiving data from all clients.
• DATA BACK-UP
• UPS System (APC)
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17. About HUMAN SCIENCE
• Founded in March/1985
• Capital 30,000,000yen
• Employees 95
• Location
4-31-6 Yoyogi, Shibuya-ku,
TOKYO 151-0053 , JAPAN
• To Contact
Tatsuo Tomioka (Sales Director) E-mail: tatsuo@science.co.jp
Akio Fukumoto (Sales) E-mail: akio-f@science.co.jp
+81 3 5302 8051 (3 5302 8052 FAX)
• Web Site
http://www.science.co.jp
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18. HUMAN SCIENCE Co., Ltd.
http://www.science.co.jp
4-31-6 Yoyogi, Shibuya-ku
Tokyo 151-0053, JAPAN
TEL +81 3 5302 8051 FAX +81 3 5302 8052
Sales Director : Tatsuo Tomioka tatsuo@science.co.jp
Akio Fukumoto akio-f@science.co.jp