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What I^J A citizen^J expects from government.pptx
1. WHAT I, A CITIZEN, EXPECTS FROM GOVERNMENT
ATUL KHANNA
2. KEY OBJECTIVES/ BENEFITS
Empowered citizens
Ensure good services to all citizens
Direct benefit transfer (DBT)
Digital India
Fraud prevention
Analytics to improve services
Government as allocator
3. PRE-REQUISITES
UPI having categories mapped to each service provider
All citizens having a smart mobile phone
Electricity and data services in all areas
5. SELECTION CRITERION
Citizens who have valid Aadhar and mobile number linkage
Citizens who qualify for the service like medical, education etc
6. FRAUD PREVENTION
Analytics to identify frauds and prevent/ finetune (e.g. wrong category
mapping)
Exclude people who no longer need service e.g. children passed higher
education, creamy layer etc