the script of listening test.

1. Receptionist: Good morning. Trisakti Hotel. Lola here (…..) . How can I help you?
Customer: Sure, I want to make a (…..) .
Receptionist: When would that be for?
Customer: I think, it’s for December 23rd.
Receptionist: What kind of (…..) would you like?
Customer: I want a family room with a (…..) view.
Receptionist: hold on, I will (…..) the availability.
…
Receptionist: I’m so sorry to tell you but, the family room is fully (…..) . Would you like to
change the type of the room?
Customer: Do you have some (…..) for me?
Receptionist: Sure, how many people that would be for?
Customer: for two adults and two (…..) .
Receptionist: sure, I recommend you our adjoining room. The room have connecting door. So,
you can always watch over the children.
Customer: Great! I want that room. What is the room (…..) ?
Receptionist: two (…..) fife hundred thousand rupiahs per night, include breakfast for four
person.
Customer: Okay. I will stay for (…..) days and two nights.
Receptionist: Could I have your (…..), please?
Customer: Primalia Iskandi.
Receptionist: would you mind (…..) your name, please?
Customer: P-R-I-M-A-L-I-A. another word, I-S-K-A-N-D-I.
Receptionist: Would you mind giving me your phone (…..) please?
Customer: It’s 0877735*****
Receptionist: Hold on, I will put your (…..) into our reservation system.
…
Receptionist: Thank you for your waiting. Your (…..) is booked. May I know how will you be
paying?
Customer: I will (…..) by credit card.

2. Receptionist: Alright. Do you have any special request?
Customer: Yes. I want a non-(…..) room.
Receptionist: Okay. Is there anything else I can (…..) you?
Customer: No. That’s it. Thank you.
Receptionist: Thank you for your reservation. We look forward to (…..) you in our hotel.