2. Strategy Implementation
• Two important points in delivering results for
corporate leadership
1. Strategic Plan
2. Execution of strategic plan
Business schools mostly teach Strategy formulation
but 60% of the time strategy fail because of poor
execution
3. The Real Challenge
• Strategy implementation falls in two
categories
• Stroke of the pen
• Behavioral change
4. Strategy Implementation
Stroke of the Pen
• Capital Investment
• Expansion of the staff
• Strategic Acquisition
Behavioral Change
• Improved customer
experience
• Faster responsiveness
• Higher quality
• Consultative sales approach
• Entering new arena
5. Obstacles in Strategy Implementation
• Your every day job – The Whirlwind
• Strategy – Not given importance
• The whirlwind – It acts on you
• Strategy – You have to act on it
6. Urgency VS. Strategy ( Goals)
• The routine activities are urgent and takes
most of the time
• It might kill you today and if you don’t work
on strategies it will eliminate you from
tomorrow
• You also have to concentrate on the future to
survive
• Ambidexterity in Strategic Management
7. 1.Focus on the most important
• Narrowing your focus to a few highly
important goals so you can achieve them in
the midst of the whirlwind of the day job.
• Your chances of achieving 2 or 3 goals with
excellence are high, but the more goals you
try to juggle at once, the less likely you will be
to reach them.
• Time frame should always be there.
8. 2. Act on the Lead Measures
• Lag measures and lead measures
Conventional thinking : keep your eye on the lag
measures
Net income
Earning per share
Customer satisfaction
Lead measures: These are the high leverage actions
you take to get the lag measures to move
9. Lead Measures
• Predictive : measuring something that leads to
the goal or strategy
• Influenceable: Something we can influence
Lead measures are like leverages which can moves
rocks ( lag measure)
How to select the right leverages: The mass of
activity will be pointless, poorly conceived and
largely irrelevant
A small portion of activity will be terrifically
effective
10. 3. Keep a compelling Score Card
• The lag and lead measures won’t have much
meaning to the team unless they can see the
progress in real time.
• Discipline 3 is the discipline of engagement.
People perform best when they are
emotionally engaged, and the highest level of
engagement comes when people know
whether they are winning or losing.
11. Discipline 3
• The scoreboard is for the whole team. To
drive execution, you need A players’
scoreboard with a few simple graphs
indicating where you need to be and where
you are right now.
• With a successful scoreboard, anyone looking
at it can determine in five seconds or less
whether the team is winning or losing.
12. 4: Create Accountability
• One by one, team members answer a simple
question, “What are the one or two most
important things I can do this week that will have
the biggest impact on the scoreboard?”
• In the meeting, each team member reports first if
they met last week’s commitments, second if the
commitments move the lead or lag measures on
the scoreboard, and finally which commitments
they will make for the upcoming week.
13. 4 : Accountability
• People are more likely to commit to their own
ideas than to orders from above. When
individuals commit to fellow team members
instead of only to the boss, the commitment
goes beyond professional job