1. Zimnat Lion Insurance Company
Company Profile
Registered Office: Zimnat House
3rd Street/N Mandela Avenue
Harare
Telephone numbers: +263 4 707591/6
Fax number: +263 4 793455
Website: www.zimnatlion.co.zw

2. 1. COMPANY HISTORY & BACKGROUND
 Zimnat Insurance was founded in 1946 as the Insurance Company of Rhodesia Limited (ICR)
primarily as a provider of short-term insurance products.
 In 1959, the Assurance Company of Rhodesia was born after ICR purchased a life business
arm.
 TA Holdings Limited took over the composite company ICR in 1969.
 In 1980 the company name changed to Zimnat Insurance Company Limited trading under a
composite license.
 TA made a decision to split the composite license and in 1984 and Zimnat Life Assurance
Company Limited was born.
 In 1999, Zimnat Insurance merged with Lion of Zimbabwe to form Zimnat Lion Insurance
Company Limited (Zimnat Lion).
- Zimnat Insurance was dominant in personal lines, farming and motor lines
- Lion Insurance was predominantly a corporate and commercial insurer
- The merger created the largest short-term insurer in the country at that time.
 Zimnat Lion was listed on the Zimbabwe Stock Exchange in 2001.
 In early 2005 Zimnat Lion merged with AIG Zimbabwe. This merger brought with it,
- Stronger balance sheet
- A bigger and wider underwriting capacity
- A wider range of products
 GCR rating A- (Claims paying ability) (2009)
2. SHAREHOLDING STRUCTURE
2.1 Current shareholding structure
100% wholly owned subsidiary of TA Holdings Limited
2.2 Any significant changes in recent years
Delisted from the Zimbabwe Stock Exchange on 30 June 2009
3. OPERATING LOCATIONS
The company operates from Harare, Gweru, Mutare and Bulawayo.
4. DISTRIBUTION NETWORK
Over and above the three branches we also have Insurance brokers and agents who are
located in almost all the major towns in Zimbabwe.

3. 5. ZIMNAT LION INSURANCE GROUP STRUCTURE
Zimnat Lion Insurance Company
100% 100%
Renew It AIG
Zimbabwe
100% 100%
Rhodes Ave. Mulderman
Apartments Investments
5.1 Renew It
• Panel beating company
• Managing Director – Darlington Breakfast
5.2 Rhodes Avenue Apartments (Pvt) Ltd
• Property owning company
5.3 Mulderman Investments (Pvt) Ltd
• Property owning company

4. 6. BOARD & GOVERNANCE
6.1 Board Directors
Bothwell Nyajeka- Non Executive Chairman
Mustafa Sachak - Chief Executive Officer
Elisha K Moyo - Managing Director
Innocent Chagonda
Cecil Bryan Thorn
Maheschandram Shah
Wayne Abraham
Victor Gapare
Priscilla P Mutembwa
Sanjay Patel
6.2 Board Committees
Audit & Risk Committee
Innocent Chagonda (Chairman)
Cecil Bryan Thorn
Priscilla P Mutembwa
Wayne Abraham
Sanjay Patel
Remuneration & Management Development Committee
Innocent Chagonda
Bothwell Nyajeka (Chairman)
Priscilla P Mutembwa
Investments Committee
Sanjay Patel (Chairman)
Bothwell Nyajeka
Innocent Chagonda
Victor Gapare
Reinsurance, Security & Counterparty Committee
Wayne Abraham (Chairman)
Maheschandram Shah
Bothwell Nyajeka
Victor Gapare
Cecil Bryan Thorn

5. 7. MANAGEMENT
7.1 Key management and brief background
Mustafa Sachak Group Chief Executive Officer
Elisha K Moyo Managing Director
Elisha was born on 31 October 1964. He is a lawyer by profession having obtained a Bachelor of Law
(Hons) and LLB Degrees from the University of Zimbabwe. He also holds a Masters in Business
Administration Degree from the same institution. He practiced law for one and half years before
joining AIG Zimbabwe where he rose to Assistant Claims Manager. He then moved to become
Company Secretary of a life insurance company and then Group Company Secretary for a financial
services group before joining T A Holdings as General Counsel in May 2004. He was appointed MD of
Zimnat Lion in March 2006.
Antony Makonese Chief Finance Officer & Company Secretary
Antony was born on 16 March 1968. He holds a Bachelor of Accountancy Degree from the University
of Zimbabwe. He is also a Chartered Accountant (Zimbabwe). He served his Articles at KPMG
Chartered Accountants. After qualification, he worked in various organizations culminating in his
appointment as Group Financial Controller for T A Holdings. He was appointed CFO of Zimnat Lion in
December 2006.
Precious Chasara Operations Director
Precious was born on 21 May 1968. She is a lawyer by profession who holds the LLB Degree from the
University of Zimbabwe. She was previously employed by Lion of Zimbabwe attaining the position of
Claims Manager. Following the merger of Lion and Zimnat in 1999, she became AGM Claims. She
then became Head of Claims and Branches, and is currently Operations Director. Precious also holds
a certificate in insurance from Munich Re where she spent one year.
7.2 Executive Committee
There is only one Executive Committee (EXCO) that meets once a fortnight. The EXCO is
comprised of:
Managing Director
Chief Finance Officer
Operations Director
Internal Audit Manager
IT Manager
Marketing and Business Development Manager
Human Resources Manager

6. 7.3 Organizational Chart
MANAGEMENT STRUCTURE
Board of Directors
CEO
Managing Director
Internal Audit Business Development Chief Finance Officer HR Manager Operations Director
ICT Risk Management
Finance Claims & Underwriting
Branches

7. 8. ZIMNAT LION PRODUCT OFFERING
8.1 Motor
Protects insured against Loss or Damage to own vehicle and/or damage to third party property and
death or bodily injury to third parties
Types of Cover
Third Party: - Covers the policyholder’s legal liability to others as well as damage to other people’s
property.
Third Party (Fire and Theft): Third party covers as above, but also covers loss of or damage to the
policyholder’s vehicle caused by fire or theft.
Comprehensive:- The most extensive and expensive form of motor insurance cover, which, in
addition to providing the cover listed above, provides accidental damage cover to the policyholder’s
vehicle.
8.2 Domestic All In One
Protects insured against loss or damage to household contents and or loss or damage to residential
buildings, and All Risks cover on specified valuables normally used outdoors e.g. laptops, clothing
and personal effects, watches, cell phones etc.
8.3 Marine Hull
Protects insured against accidental damage to or loss of ship hull, boats and machinery and third
party liabilities arising from use or ownership of such equipment.
8.4 Assets All Risks: Property Insurance
Covers Fire & allied perils, Loss of Profits, Theft, Loss of Money,
Accidental breakage of Glass, Accidental Damage to Office Machines and Equipment.
(Allied Perils - Storms, burst pipes, floods, impact by any road vehicles, explosions, earthquake s,
non-political riots and malicious damage.)
8.5 Engineering: Property Insurance
Covers construction projects, Industrial machinery/plants against any sudden and unforeseen
occurrence resulting in damage/loss to the subject matter.
Type of policies under this class of business is Electronic Equipment, Construction All Risks, Erections
All Risks, and Machinery Breakdown
8.6 Personal Accident Cover
Covers accidental death or injury to insured persons, which include but not limited to road traffic
accidents, occupational accidents, burns and drowning. The products under this line of business are
summarized as below;
 Group Personal Accident – This is for 10 or more individuals under on policy
 Personal Accident – Individuals can buy this cover and its based on sated benefits
 Voluntary Group Personal Accident - it’s a top up cover over and above Group personal
Accident Cover and its extended to family members
 Critical Illness benefit given to someone who has contracted deadly diseases listed e.g.
Cancer.
 Hospital Cash it’s a benefit over and above medical expenses .It adds up to your pocket
cushioning you against the effects of paying medical expenses

8. 8.7 Public Liability
Covers third party Bodily Injury/Death and third party property damage within the premises of the
Insured. General Liability, Tenants Liability, Property Owners Liability and Products Liability.
8.8 Employers Liability
Covers bodily injury and death of employees whilst conducting their duties.
8.9 Directors & Officers Liability
Covers management liability exposures of the company and individual directors, officers of Public
companies. This covers the directors and officers against wrongful act, errors and omissions in their
capacity as directors and officers of the Insured.
8.10 Private Edge Liability
A form of Directors and Officers Liability designed for non-listed companies. This is management
liability product covering management liability of directors, officers and key employees. Labour
practice liability and Company liability.
8.11 Professional Indemnity
Covers negligent acts, errors and omissions of professionals employed by the insured. Examples of
professionals cover Medical professionals, Lawyers, Financial Institutions, and Engineers.
8.12 Fidelity Guarantee
Covers theft of company property including money by employees of the insured
8.13 Marine Insurance
Covers cargo originating from or to destinations outside our borders whilst in transit by sea, air and
road.
Goods In Transit Policy covers goods moving inland within Zimbabwe and Africa.
8.14 Annual Business Travel Insurance Covers
 Accidents and emergencies that can occur while you are in a foreign country.
 Emergency medical expenses
 Personal accident
 AIG assist – Cash advances, legal assistance, transmission of urgent messages
 Cancellation & curtailment
 Loss of baggage, travel documents, money & credit cards.
8.15 Farming Policy
This policy covers Livestock killed whilst anywhere on the Insured’s premises or whilst on any
adjacent premises by arrangement for the purpose of grazing. The insured perils are Fire, Lightning
and Explosion.
Crops from the time of planting until final delivery to buyers or agent’s depot or warehouse in
Zimbabwe.
9 CLASSIFICATION OF PRODUCTS
9.1 Commercial Lines
9.2 Property and Engineering
Assets All Risk Policy (Fire)
Electronic Equipment
Construction All Risks
Erection All Risks

9. 9.3 Financial Lines Liability
Professional Indemnity
Fidelity Guarantee
Directors and Officers Liability
Private edge Liability
Bankers Blanket Bond
Pension Fund Trustees Liability
Bonds and Guarantees
Credit insurance
9.4 Marine
Marine Cargo
Marine Hull
Marine Hull Liabilities
9.5 Casualty Classes
Public Liability
Employers Liability
Umbrella Liability
9.6 Accident and Health
Personal Accident Cover
Group Personal Accident
Personal Accident Cover
Voluntary Group Accident
Critical Illness
Hospital Cash
Credit Insurance
Annual Business Travel
9.7 Motor and Personal Lines
Motor Policy
Domestic All In One
10. KEY BUSINESS DRIVERS
10.1 Key Industry Success Factors
 Underwriting Discipline and Pricing.
 Appropriate Reserving Methods.
 Risk Assessment and Management.
 Cost Effective Distribution Channels.
 Intelligent use of Capital
 Insurance Penetration Ratio.
10.2 Key Drivers Of Market Growth (Sustainable Growth)
 Par Excellence Service Delivery
 Prompt Claims Settlement
 Efficient Processes backed by State of the Art IT Systems
 Loss Management
 Strong Broker Relationships
 Strong Balance Sheet Capacity
 Suite of Products to meet Local Market Requirements.
 Focus on Technical Skills & Leadership Development – partnership with AIG and National
Insurance Academy.