4. Gender : Female, and Male
Age Group : 25-34, 35-44
City : Jakarta, Bandung
Job : Actors, NGO workers,
Interest : Musical Theater, Feminism, Movies
SES : A
Brand Voice
Serious Melancholy Proud
Target Market
5. Low Follow Rate ROI Awareness
More Engaging Content
Rehearsal Photo/Process
Using Cast Photo as Visual Asset
Informative, Cause-based content
Does not bring much
followers
Prefer to use Link Clicks
High Reach BUT Low Follow RateLEARNING
We have high Reach
BUT
doesn’t bring much
Followers
Which might means:
Profile not interesting
enough
6. LiveLife & Townscript Other “Offline” Channel
Rework Content
Main Posters
UX Test
Whatsapp Blast
Email Blast
Source :
● While our CTR has reach 1,3% Average (benchmark across industry 0,90%)
● people still don't buy our tickets.
● Needs customer journey review to tweak this problem
Link CTR Good, but low SalesLEARNING
We have good CTR Rate
BUT Low Sales
Which might means:
Huge bounce rate in
Ticket Landing Page
7. Organic Cast & Crew
Reshareable Content
Story Template
Thematic (Valentine, etc)
Viral/Clickbait
Giveaway
+
Lentera Repost activation
Personal Photos
Quote with Cast
Instagram Takeover
+
Influencer/Community Activation
Needs more Organic Reach & Engagement boostLEARNING
Sales Surge when Marissa
share video
Action:
Create Reshareable Content
Better alignment =
Media + Cast
BP + Lentera
8. Production Sales
Rehearsal Schedules
Photoshoot Schedules & Plan
Videoshoot Schedules & Plan
Ticket Brief Request
(Template)
Miscommunication with Sales & Production TeamLEARNING
Content Team in the dark for
Production and Sales
Timeline
Solution:
Gantt Chart
https://docs.google.com/spre
adsheets/d/13vVTpbGfFN0zZ
VfO6RJ8JFX-KUDUSJgo/edit
#gid=69333555