1. Yassel Perdomo
Address: 237 NE 54
th
Street Apt 4, Miami, FL 33137
Mobile: 786-306-3528 E-mail: yasselperdomo@gmail.com
PROFESSIONAL SUMMARY
IT Network administrator with more than 10 years’ of experience maintaining and troubleshooting small to
medium size Businesses with multiple locations. Team player with excellent knowledge and solid
troubleshooting skills.
EXPERIENCE
IT Support Specialist April/2014-October/2016
Community Medical Group-Miami, FL. Unites States
• Created IT budget, able to reduce 40% of the yearly budget with extensive project management and
vendor negotiations and selection.
• HIPAA Compliance specialist
• Installation of Exchange 2012 in the cloud, uploading over 300 mailboxes from a third party email server
over the weekend avoiding any down time. Increased 100% e-mail availability and retention. Virtualized
multiple servers into two replicating servers improving performance and power consumption.
• Managed 12 individual networks into one MPLS network using Fiber optic increasing 10 times the
network availability, efficiency and bandwidth. Managed Comcast high speed Internet used has backup,
also use it as TV for all centers.
• Managed the phone system using VOIP with 3CX telephone systems. Maintained a call center with
centralized appointment schedule system improving appointments.
• Replaced over 50 printers and copiers in 16 locations, performing all settings and implementation.
• Created group policies for all Active Directory users – Printers, Directories etc.…
• Managed and installed security access control and security cameras (IP and Analog)
• Improved technical support performance reducing by 80% the ticketing system using my project
managing skills.

2. Yassel Perdomo
Address: 237 NE 54
th
Street Apt 4, Miami, FL 33137
Mobile: 786-306-3528 E-mail: yasselperdomo@gmail.com
IT-Technician September/2012-April/2014
Loxia Technologies-Miami, FL. Unites States
• Performed PC troubleshooting and diagnostics.
• Computer repair, maintenance and Data Backup
• Performed computers and server migration and system upgrades.
• Eliminated and cleaned computers from malware activity and virus infections.
• Configured network devices such as routers, ADSL modem-routers, access points and print servers.
• Installed and configured a wide range of software, such as MS Office, Adobe Suite, QuickBooks, F9; Sage
ACTv11-16, etc.
• Installed and configured virus protection software, such as Kaspersky, Norton 360, McAfee Internet
Security, AVG Internet Security Business, etc.
• Deployed systems and configured them on PC’s, under user requirements.
• Detected and replaced broken or malfunctioning parts, such as Hard Disk Drives, RAM memory,
motherboard, optical drives, etc.
• Provided technical support service on-site, by phone or remotely (through TeamViewer, LogMeIn,
Join.me etc.)
• Installed and configured Video Surveillance Systems, as well as maintenance to those installed on
customer premises.
Computer-Assessor January /2010-May/2012
Induprot-Quito, Ecuador
• Installed and configured virus protection software, such as Kaspersky, Norton 360, McAfee Internet
Security, etc.
• Performed PC troubleshooting and diagnostics.
• Network installation and configuration of App Servers and emails.
• Corporative Intranet design.
Systems Analyst April/2003-July/2009
Suchel Cetro-Havana, Cuba
• Performed Network Administration and Database Security. (Using Windows 2003 Server Platform and
SQL based databases)
• Developed and implements network security policies. (Using W’2003 Server, proxy servers and Kaspersky
Antivirus)
• Negotiated contracts with providers for IT devices and supplies.

3. Yassel Perdomo
Address: 237 NE 54
th
Street Apt 4, Miami, FL 33137
Mobile: 786-306-3528 E-mail: yasselperdomo@gmail.com
• Managed regular maintenance cycles, minor repairing services (PC set up, assembly, disassembly,
hardware repairs, software installing and maintenance, etc.) and help desk service quality.
EDUCATION
• CompTIA Network+ Certification, Miami, FL. (License #: TYM0Z3CB6P112Y4W) October/2013
• CompTIA A+ Certification, Miami, FL. (License #: MMBJ0SDBSCV1C1XC)
August/2013
• ISPETP Héctor A. Pineda Zaldívar, Bachelor Degree in Computer Science, Havana, Cuba
2002-2007
TECHNICAL SKILLS
• Systems: Windows (PC `98, 2000, XP, 7, 8; 10; Servers W2K AS, W 2003, W 2008, W 2012).
• Hardware: PC’s, Laptops, Servers, Hubs, Switches, Routers, Access Point, Printers and other
peripherals.
• Networking: DNS, DynDNS, TCP/IP, Active Directory, DHCP, Antivirus Console, RAS, Domain Security
Policy, Jabber server, MDaemon, SMTP, POP3, Proxy, Firewall.
• Web site: Design, Hosting, Domain and maintenance.
• Information Security: Norton, Kaspersky, McAfee, AVG, and Malware Removal Tools. Disaster Recovery
Plans, Backup & Restore.