1. Values & Ethics in business
Values
Abstract ideals thatshapean individual’sthinkingand behavior –a moral compass
Instrumental values – certain way of behavingis a appropriatein all situations –“means”.
Terminal values – enduring belief in the attainment of a certain end state – “ends”.
A moral compass
These abstractideals can resultfrom
Religion
Philosophy
Family teachings
Instrumental values
As the means to an end they become the ingrained ways of behavior.
Rituals
Politesse
Good habits
Terminal values
With the end always in sight
Heaven
Respect
Financial Success
Power
Ethics
The study of moral obligation involvingthedistinction between rightand wrong
Business ethics:rightor wrong in the workplace – valuemanagement.
Two areas of business ethics
Obvious mischief
Moral mazes