01 ethics and corporate social responsibility


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  • Modesty = wineethakama nosy= wimasilimath
  • Infighting = abyantharagatum
  • Compromise = samagiyenberagannawa Confront=abhiyogakaranawa Reasoning=tharkanaya
  • 01 ethics and corporate social responsibility

    1. 1. Ethics and Corporate Social Responsibility Lesson 01
    2. 2. Lesson's Objectives Identify the meaning of management  Define organization and society  identify the relationships among society & organization  Define CSR and Identifying the values and expectations of stakeholders  Social & Economic consideration and values 
    3. 3. Basic Approach for CSR  Management ◦ The process of planning, organizing leading and controlling the work of organization members and of using all available organizational resources to reach stated organizational goals.  Organization ◦ A group of people working together in a structured way to achieve a specific goal or set of goals.  Who we are  For most of our lives, we are members of one organization or another.
    4. 4. Basic Approach for CSR  The purpose of that an organization strive to achieve ◦ Organizations often have more than one goals ◦ Goals are fundamental elements of organizations ◦ All organizations have some program for achieving goal-plan
    5. 5. The management Process Inputs Transformation system Monitoring and control Outputs Environment Environment Environment
    6. 6. Cont…    Firm takes resources from environment and gives products/solutions to environment Solutions must have a value than its inputted Protect the value of stake holders ◦ “groups and individuals who can affect or are affected by, the achievements of an organization’s mission” ◦ Stakeholder is a party who are directly or indirectly affecting to the organization and being affected by organizational decisions. ◦ Primary/Secondary stakeholders
    7. 7. Expectation/ Value of Stakeholders Customers Media Employees Suppliers and business partners Unions Stakeholders N.G.O Communities Investors Government
    8. 8. Corporate Social Responsibility Corporate social responsibility (CSR) also called corporate conscience, corporate citizenship, social performance, or sustainable responsible business/Responsible Business  CSR it is totally based on holistic concern of the business and its output.  CSR is form of corporate self regulation integrated into a business model. CSR policy functions as a built in, self-regulating mechanism whereby a business monitors and ensures its active compliance with the spirit of the law, ethical standards, and international norms. 
    9. 9. Corporate Social Responsibility CSR is a process with the aim to embrace responsibility for the company's actions and encourage a positive impact through its activities on the environment and its stakeholders.  CSR is founded upon the premise that businesses do have another responsibility apart from its economic responsibilities a responsibility towards the society and its people - a 'social' responsibility. 
    10. 10. Corporate Social Responsibility   Keith Davis 1960, Corporate Social Responsibility can be defined as businessmen's decisions and actions taken for reasons at least partially beyond the firms direct economic and or technical interests. Jules Backman 1975, Corporate Social Responsibility "refers to the objectives or motives that should be given weight, by business in addition to those dealing with economic performances".
    11. 11. Corporate Social Responsibility "the obligation of decision make to take actions which protect and improve the welfare of society as whole along with their own Internet".(Keith Daris and Robert L Blomstom 1975)  "the continuing commitment by business to behave ethically and contribute to economic development, while improving the quality of Life of the work Force and their families as well as of the local community and society at Large".(Lord Holms and Richard Watts) 
    12. 12. Corporate Social Responsibility  Accordingly at CSR an organization must obligate with economic consideration, legal consideration, and also ethical consideration under the concepts of corporate social responsibility context.
    13. 13. Value Values are standards to guide your action, judgments, and attitudes.  It is qualities, characteristics, or ideas about which we feel strongly.  A belief or feeling that someone or something is worthwhile.  ◦ Our values affect our decisions, goals and behavior. ◦ Values define what is of worth, what is beneficial, and what is harmful.
    14. 14. Value Values give direction and consistency to behavior.  Values help you know what to and not to make time for.  Values set the direction for one’s life.  Following are the major philosophical views of value:  ◦ Objective ◦ Subjective
    15. 15. Value Following are the major philosophical views of value: Objective - The objective value view holds that value is inherent in the object itself.  Subjective - The subjective value philosophical position holds that value is in the eyes of the beholder, not in the object itself. 
    16. 16. Value  We are acquiring values from everything ◦ Ages 1-7 --parents ◦ Ages 8-13 --teachers, heroes (sports rock, TV) ◦ Ages 14-20 --peers (values because of peers or peers because of values?) ◦ Ages 21+ --Yours values are established, but you may test your values from time to time.  But 14-20 & 21+ groups may work with organization with objective values than subjective.
    17. 17. Value vs. Price  Price relates to the actual number of rupees a commodity or service brings when it is sold. Price is therefore a fact.  Value relates to the worth of a commodity. This is more of a theoretical concept rather than an actual fact. “Price is what you pay. Value is what you get.”
    18. 18. Market Value  “Market value” means: The most probable price which a property should bring in a competitive and open market under all conditions requisite to a fair sale, the buyer and seller, each acting prudently, knowledgeably, and assuming the price is not affected by undue stimulus.  Values is identified with a two perspective as ◦ western value ◦ Eastern Value
    19. 19. Western Vs Eastern Value  Western culture is a body of knowledge derived from reason. This foundation of reason has made possible a vast accumulation of understanding related to reality or nature, including human nature. This understanding is represented in several core ideas and values, which include individualism, happiness, rights, capitalism, science and technology.  Western culture can also be referred to as advanced culture; this is because its ideas and values promote the development and sustainment of advanced civilization 
    20. 20. Western Vs Eastern Value Non-western culture is a body of ideas and values derived fundamentally from mysticism/spiritualism or subjectivism, as opposed to reason. And it is characterized essentially by anti-individualism, self-sacrifice, tyranny-dominations, the view that humanity is depraved and/or helpless, and a hostility or indifference to economic progress, science and technology.  Nonwestern culture can also be referred to as uncivilized culture. This is because it’s essential ideas and values are fundamentally opposed to the ideas and values that lead to the development and sustainment of civilization. 
    21. 21. Differences – East and West East West Internal self control Communal Hierarchy Modesty Harmony Saving face Silence oriented Time is life Respect for status Truth oriented Nosy and curious Hypocritical Sharing Accept Long term oriented Indirect Interdependent Being External control Individual Equality Achievement Winning Pride Noise oriented Time is money Respect for results Fact oriented Value privacy Open Selfish Control Short term oriented Direct Independent Doing
    22. 22. Owner/Entrepreneur – Cultural Differences In UK Everyone tries to discourage the owner by explaining why it is likely to fail and then scratch his car In US Friends put up their money for the owner In Hong Kong When someone starts a new business venture, the entire family works around the clock to make it a success In Sri Lanka Friends will ask the owner to hire their sons and nephews In India The administrative system will put up monumental red tape
    23. 23. Asian vs. Western Family Controlled Firm Asian Family Firm To hold the family together and family infighting exists To give family members a job The family’s prestige and honor Western Family firm Family loyalties are weak Communications are bureaucratized Outside directors or close associates of the controlling family To honor the ancestral founders of the firm Succession challenges Loyalty is valued over professional and bureaucratic status Unemotional - determined by impersonal and economic criteria
    24. 24. Asian vs. Western - Values Asian Group Trust Compromise Flexible Western Individualistic Stick to rules Confront Reasoning
    25. 25. Asian vs. Western - Action Asian Western Long term Collaborative Customer focused Short term Control “Show me the money”
    26. 26. Asian vs. Western – Management Style Asian Western Relationship Flexible Adaptive Understanding Rational Structured Directive Doing
    27. 27. Asian vs. Western - Organization Asian Western Informal “Jack of All Trades” Integrated Co-operative Formal “Master of None” Fragmented Competitive
    28. 28. Cultural Stereotyping & Global Manager !! The Humanity of the FRENCH The Generosity of the DUTCH The Candor of the JAPANEESE The Charm of the GERMAN The Punctuality of the SPANIARD The Compassion of the ENGLISH The team Spirit of ARAB The Gentle Tact of the AUSTRALIAN The Efficiency of the RUSSIAN The Discipline of the ITALIAN The Patience and Language Ability of the AMERICAN
    29. 29. Did you know The 19th Century belonged to Europe, the 20th to America and the 21st will be the Asian century” Goldman Sach’s BRICS study predicts that by the year 2050, three of the four largest economies in the world will be Asian: China, USA, India and Japan (in that order) and no European economy will be among the top four.