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Connect & Develop
P&G
Andre Convents
P&G Connect & Develop
convents.a@pg.com
VERHAERTINNOVATIONDAY – OCTOBER 20th, 2006
www.mastersininnovation.com
www.mastersininnovation.com
P&G Mission
20.10.2006 Slide 2
We will provide products of superior quality
and value that improve the lives of the
world’s consumers.
www.mastersininnovation.com
How to Deliver against the Mission
20.10.2006 Slide 3
• The Business Model
• The Need to Invent and to Innovate
• The Need to Reach Out (“Connect + Develop”)
• The Need to Commercialise
www.mastersininnovation.com
Consumer is Boss
• Three billion times a day, P&G brands
touch the lives of people around the world
• Winning at the first moment of truth (in store)
• Winning at the second moment of truth
(at / away from home)
20.10.2006 Slide 4
www.mastersininnovation.com
P&G: The Company of Brands
20.10.2006 Slide 5
• They are the lifeblood of the Company
• They build relationships and trust
• They are the carrier of innovation
m
as
te
rs
ini
n
22 Billion-Dollar Brands
www.mastersininnovation.com
• 169 years of providing trusted quality brands
• The world's largest consumer products company1
• Sales of approximately $67-70 billion2
• Fifth largest company on the S&P 500
• Over 135,000 employees in
operations in over 80 countries
worldwide
1 Based on sales effective 10/1/05 with
the merger of P&G and Gillette
2P&G @ $57 billion + Gillette @ $10 billion
20.10.2006 Slide 7
www.mastersininnovation.com
Growth Goals
20.10.2006 Slide 8
• 5-7 % Sales Growth
• Double-digit Earnings Growth
→ One new $100 million business every week!
www.mastersininnovation.com
Historical Growth Through Internal Connections
Bar
Soap
Cellulose
Frosting
Soap
Flakes
Shampoo
Soap
Powders
Cleaners
Conditioner
Lotion Liquid
Soap
Bleach
Liq DW
Detergents
Decongestant
Cleansers
Baking Mix
Shortening
Vegetable
Oil
Deodorant
Toothpaste
C r e s t
Dent. Adh.
Analgesic
Mouthwash Stomach
Remedy
Oral
Antiseptic
Disp.
Briefs
Facial
Tissues
Peanut
Butter
Coffee
Potato
Crisps
Detergents
Technology
R. P. Gregory, IV - v. 3.0, 12/98
Procter & Gamble
Fabric Soft.
Table
Napkins
Feminine
Products
Disposable
Diapers Paper
Towels
Fruit
Juices
Dry DW
Detergent
Napkins
Odor
T. Tissue Remover
Olean
Mops
Evolution
Food
Sanitizer
Didronel/
Actonel
Liquid
Cleansers
20.10.2006 Slide 9
www.mastersininnovation.com
Current Innovation Business Model
Not Sustainable for Most Companies
In Our Benchmarking
“Do more less with less and get more.”
Desired Innovation Budget
Sales/Profit
Actual Innovation
20.10.2006 Slide 10
• We must work on more discontinuities.
• We must leverage external innovation assets.
www.mastersininnovation.com
Challenges in Innovation I
Source: Research & Technology
Executive Council “Idea-Sensing
Efficiency – Practices for Broadening
Access to External Technology”
Innovations 10/01 – page Essay 6
20.10.2006 Slide 11
Decreasing scientific engineering talent
pools which are geographically dispersed.
Number of Engineering Degrees:
Asia, Europe, US
1998
Asia Europe US
www.mastersininnovation.com
Increased global dispersion of research activity
Number of Scientific Articles in Peer-Reviewed
Publications per 100,000 Population
1986-1988
1995-1997
d
S. Korea Italy Irelan Australia US UK Sweden
20.10.2006 Slide 12
Challenges in Innovation II
Source: Research & Technology
Executive Council “Idea-Sensing
Efficiency – Practices for Broadening
Access to External Technology”
Innovations 10/01 – page Essay 6
20.10.2006 Slide 13
www.mastersininnovation.com
Source: Research & Technology Executive Council “Idea-Sensing Efficiency – Practices for Broadening Access to External Technology Innovations” 10/01, page Essay 5
Europe has more SMEs than the US,
but lower number of employees per company.
Challenges in Innovation III
Small Companies’ share of Innovation
is increasing.
www.mastersininnovation.com
SMEs: the new innovators
20.10.2006 Slide 14
• Europe has more SMEs than the US, but
lower number of employees per company. In
US more than 100 employees, Europe less
than 50.
• 50% of SMEs are subcontractors from larger
companies/industries or niche business.
• Micro SMEs innovate at least 2X faster per
employee than larger companies.
We need to work in symbiosis to create value
www.mastersininnovation.com
Solution: network of stakeholders
From Centralized Lab…
to De-centralized Labs …
Global Ventures and SMEs
…to Global Networked Communities
EU institutions
Global Scientific
Communities
Global companies
20.10.2006 Slide 15
www.mastersininnovation.com
P&G Internally
9000 researchers
150 technologies
40 communities of
practice
⚫ >1 million researchers
⚫ Top emerging technologies plus
world- class expertise in P&G
sciences
⚫ >1,500 science universities
⚫ Venture Capital
⚫ P&G Suppliers: >100,000 R&D
people among our strategic
suppliers
⚫ Government Labs: > 100,000
Scientists
20.10.2006 Slide 16
External Innovation Assets
Prospecting for Technology
Significant Innovation Assets Exist Externally
www.mastersininnovation.com
Research & Develop must become….
20.10.2006 Slide 17
www.mastersininnovation.com
…..…Connect & Develop
20.10.2006 Slide 18
www.mastersininnovation.com
GBUs
Employees/
Retirees
CNV
Technology
Council
Communities
of Practice
Trade Partners
Joint Development
Partners
Virtual
Networks
Venture Capital
Alliances
Contract Labs
Research
Institutes
Suppliers
MDOs Consumers
Independent
Entrepreneurs
VISION
Innovation is all about making new connections by combining knowledge in
new ways or bringing an idea from one domain to another. Creating the
capability to make diverse connections holds the promise to revolutionize
innovation productivity.
Turbocharging P&G’s Innovation Through
Leveraging External Innovation Assets
“We will acquire 50% of our
technologies and products from
outside P&G.” - A.G. Lafley
20.10.2006 Slide 19
20.10.2006 Slide 20
www.mastersininnovation.com
• >50 Technology
Entrepreneurs
Worldwide
• 1,100 Leads in the
First Year
• 18,000 Fairs
• Product Pickup in
126 Countries
Establish P&G Technology
Entrepreneur Network
© Procter & Gamble 2004 / NOT FOR EXTERNAL DISTRIBUTION
www.mastersininnovation.com
e-R&D Communities:
Pay-for-Performance External Networks
External Web-based
Problem Solving
Results
On average, each problem is
attracting 70 solvers from
around the world.
Access to
Global Community
of 15,000 Chemists
Innocentive.Com
External Business
Solution Discovery
Results
50% hit rate on identifying
significant new partnerships
and capabilities.
20.10.2006 Slide 21
Access to Community of
Over 10,000 Companies and
Research Labs
NineSigma.Com
www.mastersininnovation.com
YourEncore
20.10.2006 Slide 22
captured by Swiffer
20.10.2006 Slide 23
www.mastersininnovation.com
Example #1: Swiffer
Background:
• P&G successfully launched Swiffer cloths for
quick floor/surface cleaning
• Expanded line into Swiffer Wet, Swiffer Wet Jet,
Swiffer Dusters
• Desire to increase consumption of cloths
• Consumers still vacuum to get larger particles not
www.mastersininnovation.com
Scope • Acquire 50% of ideas externally
<25% of Innovation
Externally Sourced
Focus
• Cooked Read-to-Go Technology
• Cooked Ready-to-Go Products
• Disruptive Technologies
• Commercial Connections
Mostly Technology Leads
That We Reduce to
Practice
Rewards • Shared Risk/Reward Agreements
P&G Pays and Owns
Everything
P&G Intellectual
Property
• License, Sell, and Donate Where
Appropriate
Keep It Within P&G
What’s New With Connect + Develop
Organization
20.10.2006 Slide 24
• Manage Know-How and Know-Who Manage Know-How
Vision Previously
www.mastersininnovation.com
Approach:
• License Swiffer name to
Royal/Dirt Devil for
combination sweeper vac
• Royal: small appliance mfr.
with Dirt Devil® trademark
• Royal incorporates Swiffer
cloth into design;
• Appliance includes starter
pack of Swiffer cloths
Example #1: Swiffer
20.10.2006 Slide 25
www.mastersininnovation.com
Results:
• Strong sell-in of new appliance for Royal
• Increased consumer satisfaction from
combination vacuum/sweeper
• Increased Swiffer consumption
Example #1: Swiffer
SWIFFER
Wet Jet
Mits
Dry
Duster
20.10.2006 Slide 26
www.mastersininnovation.com
⚫Leveraged Unicharm
manufacturing expertise to
launch Dusters within 18 months
Swiffer Dusters
(Project Gordon)
“How can we identify and
commercialize cooked technology
and marketing?”
Lessons
20.10.2006 Slide 27
Reapplying Cooked Technology and Advertising/Visualizations
⚫Gordon was launched by Unicharm
in Japan 9/01.
Early consumer/market results were
very strong:
⚫P&G expressed interest in Gordon
10/01.
⚫Japanese copy proved to be
successful in US market as well –
Top 20 scores for all key
measures. Reapplied successful
images and “consumer copy” for
launch materials and packaging.
⚫Used product from Japan for
all consumer research work
www.mastersininnovation.com
Examples of F&HC C&D
Examples of F&HC C&D
Product: Mr. Clean Magic Eraser
Product Prospecting (Japan)
External Connections:
BASF Melamine Polymer
20.10.2006 Slide 28
www.mastersininnovation.com
• Dr. Johns SpinBrush was a re-application of Spin Pop, a lollipop
device developed by a toy manufacturer.
• Good ideas/technologies will come from areas we never
envisioned.
SpinBrush
“How can we find more
business ideas in early
stages and in ‘non-
conventional’ places?
Example #2: Spin Brush
Leveraging a Cooked Business Idea
Background
• SpinBrush started in U.S. (one of about 200 toothbrush variants in
the market).
• Dr. Johns came to P&G to license Crest name.
• Within a year Dr. Johns created the concept and landed in
WalMart. The inventors are from the toy industry. The brush is a
reapplication of the “Spin Pop” toy.
• Dr. Johns was at .5 Million units/month when contacted P&G. P&G
is currently running flat out and selling about 6 million units per
month with considerable white space.
• We purchased them 5 months after first contact.
Learnings
20.10.2006 Slide 29
www.mastersininnovation.com
Case Study #1 – Glad JV
20.10.2006 Slide 30
www.mastersininnovation.com
About SusChem
20.10.2006 Slide 31
⚫ What is the European Technology Platform Sustainable Chemistry?
The European Technology Platform for Sustainable Chemistry seeks to
boost chemistry and chemical engineering research, development and
innovation in Europe.
SusChem is a multi-stakeholder platform that bridges academia, industry,
SME’s, NGO’s and other relevant stakeholders.
⚫ Strategic Research Agenda
The Agenda describes what scientific questions need to be answered to
accomplish the 2025 vision, by identifying strategically important issues with
high society relevance, defining priorities for future research and presenting
roadmaps for those thematic areas aimed at providing ‘fertile ground’ for
subsequent commercial development and exploitation in Europe.
www.mastersininnovation.com
Technology Sections in SusChem
Materials Technology
Rüdiger Iden
BASF Aktiengesellschaft
Reaction & Process Design
Klaus Sommer Bayer
Technology Services
Horizontal Issues Group
Russel Mills, Dow
.
Industrial Biotechnology
Colja Laane
DSM
20.10.2006 Slide 32
www.mastersininnovation.com
Smart Energy Home
A Smart Energy Home creates more energy than needed
for comfortable and healthy living of its habitants.
20.10.2006 Slide 33
www.mastersininnovation.com
True Networking
⚫Participation from almost all European Member States
⚫SusChem Board includes academics and industrialists plus positions
for consumer organisation and financial community
⚫Participants in technology groups include various SMEs and
downstream users (e.g. automotive and electronics industry)
⚫Horizontal group participants include NGOs, consultants, etc.
and many more …
20.10.2006 Slide 34
www.mastersininnovation.com
To Conclude
20.10.2006 Slide 35
• With customer needs clearly identified, innovation
becomes the critical parameter in assuring sustainable
growth for all involved.
• Networks are increasingly becoming the new enabler
of innovation.
• Europe is under-represented in the new networks,
which are mostly web-based.
• P&G‘s C+D concept has reapplication potential for
industries that want to tap into a worldwide knowledge
pool.

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id06open-innovationproctergamble-1234520508695028-2 (1).pptx

  • 1. Connect & Develop P&G Andre Convents P&G Connect & Develop convents.a@pg.com VERHAERTINNOVATIONDAY – OCTOBER 20th, 2006 www.mastersininnovation.com
  • 2. www.mastersininnovation.com P&G Mission 20.10.2006 Slide 2 We will provide products of superior quality and value that improve the lives of the world’s consumers.
  • 3. www.mastersininnovation.com How to Deliver against the Mission 20.10.2006 Slide 3 • The Business Model • The Need to Invent and to Innovate • The Need to Reach Out (“Connect + Develop”) • The Need to Commercialise
  • 4. www.mastersininnovation.com Consumer is Boss • Three billion times a day, P&G brands touch the lives of people around the world • Winning at the first moment of truth (in store) • Winning at the second moment of truth (at / away from home) 20.10.2006 Slide 4
  • 5. www.mastersininnovation.com P&G: The Company of Brands 20.10.2006 Slide 5 • They are the lifeblood of the Company • They build relationships and trust • They are the carrier of innovation
  • 7. www.mastersininnovation.com • 169 years of providing trusted quality brands • The world's largest consumer products company1 • Sales of approximately $67-70 billion2 • Fifth largest company on the S&P 500 • Over 135,000 employees in operations in over 80 countries worldwide 1 Based on sales effective 10/1/05 with the merger of P&G and Gillette 2P&G @ $57 billion + Gillette @ $10 billion 20.10.2006 Slide 7
  • 8. www.mastersininnovation.com Growth Goals 20.10.2006 Slide 8 • 5-7 % Sales Growth • Double-digit Earnings Growth → One new $100 million business every week!
  • 9. www.mastersininnovation.com Historical Growth Through Internal Connections Bar Soap Cellulose Frosting Soap Flakes Shampoo Soap Powders Cleaners Conditioner Lotion Liquid Soap Bleach Liq DW Detergents Decongestant Cleansers Baking Mix Shortening Vegetable Oil Deodorant Toothpaste C r e s t Dent. Adh. Analgesic Mouthwash Stomach Remedy Oral Antiseptic Disp. Briefs Facial Tissues Peanut Butter Coffee Potato Crisps Detergents Technology R. P. Gregory, IV - v. 3.0, 12/98 Procter & Gamble Fabric Soft. Table Napkins Feminine Products Disposable Diapers Paper Towels Fruit Juices Dry DW Detergent Napkins Odor T. Tissue Remover Olean Mops Evolution Food Sanitizer Didronel/ Actonel Liquid Cleansers 20.10.2006 Slide 9
  • 10. www.mastersininnovation.com Current Innovation Business Model Not Sustainable for Most Companies In Our Benchmarking “Do more less with less and get more.” Desired Innovation Budget Sales/Profit Actual Innovation 20.10.2006 Slide 10 • We must work on more discontinuities. • We must leverage external innovation assets.
  • 11. www.mastersininnovation.com Challenges in Innovation I Source: Research & Technology Executive Council “Idea-Sensing Efficiency – Practices for Broadening Access to External Technology” Innovations 10/01 – page Essay 6 20.10.2006 Slide 11 Decreasing scientific engineering talent pools which are geographically dispersed. Number of Engineering Degrees: Asia, Europe, US 1998 Asia Europe US
  • 12. www.mastersininnovation.com Increased global dispersion of research activity Number of Scientific Articles in Peer-Reviewed Publications per 100,000 Population 1986-1988 1995-1997 d S. Korea Italy Irelan Australia US UK Sweden 20.10.2006 Slide 12 Challenges in Innovation II Source: Research & Technology Executive Council “Idea-Sensing Efficiency – Practices for Broadening Access to External Technology” Innovations 10/01 – page Essay 6
  • 13. 20.10.2006 Slide 13 www.mastersininnovation.com Source: Research & Technology Executive Council “Idea-Sensing Efficiency – Practices for Broadening Access to External Technology Innovations” 10/01, page Essay 5 Europe has more SMEs than the US, but lower number of employees per company. Challenges in Innovation III Small Companies’ share of Innovation is increasing.
  • 14. www.mastersininnovation.com SMEs: the new innovators 20.10.2006 Slide 14 • Europe has more SMEs than the US, but lower number of employees per company. In US more than 100 employees, Europe less than 50. • 50% of SMEs are subcontractors from larger companies/industries or niche business. • Micro SMEs innovate at least 2X faster per employee than larger companies. We need to work in symbiosis to create value
  • 15. www.mastersininnovation.com Solution: network of stakeholders From Centralized Lab… to De-centralized Labs … Global Ventures and SMEs …to Global Networked Communities EU institutions Global Scientific Communities Global companies 20.10.2006 Slide 15
  • 16. www.mastersininnovation.com P&G Internally 9000 researchers 150 technologies 40 communities of practice ⚫ >1 million researchers ⚫ Top emerging technologies plus world- class expertise in P&G sciences ⚫ >1,500 science universities ⚫ Venture Capital ⚫ P&G Suppliers: >100,000 R&D people among our strategic suppliers ⚫ Government Labs: > 100,000 Scientists 20.10.2006 Slide 16 External Innovation Assets Prospecting for Technology Significant Innovation Assets Exist Externally
  • 17. www.mastersininnovation.com Research & Develop must become…. 20.10.2006 Slide 17
  • 19. www.mastersininnovation.com GBUs Employees/ Retirees CNV Technology Council Communities of Practice Trade Partners Joint Development Partners Virtual Networks Venture Capital Alliances Contract Labs Research Institutes Suppliers MDOs Consumers Independent Entrepreneurs VISION Innovation is all about making new connections by combining knowledge in new ways or bringing an idea from one domain to another. Creating the capability to make diverse connections holds the promise to revolutionize innovation productivity. Turbocharging P&G’s Innovation Through Leveraging External Innovation Assets “We will acquire 50% of our technologies and products from outside P&G.” - A.G. Lafley 20.10.2006 Slide 19
  • 20. 20.10.2006 Slide 20 www.mastersininnovation.com • >50 Technology Entrepreneurs Worldwide • 1,100 Leads in the First Year • 18,000 Fairs • Product Pickup in 126 Countries Establish P&G Technology Entrepreneur Network © Procter & Gamble 2004 / NOT FOR EXTERNAL DISTRIBUTION
  • 21. www.mastersininnovation.com e-R&D Communities: Pay-for-Performance External Networks External Web-based Problem Solving Results On average, each problem is attracting 70 solvers from around the world. Access to Global Community of 15,000 Chemists Innocentive.Com External Business Solution Discovery Results 50% hit rate on identifying significant new partnerships and capabilities. 20.10.2006 Slide 21 Access to Community of Over 10,000 Companies and Research Labs NineSigma.Com
  • 23. captured by Swiffer 20.10.2006 Slide 23 www.mastersininnovation.com Example #1: Swiffer Background: • P&G successfully launched Swiffer cloths for quick floor/surface cleaning • Expanded line into Swiffer Wet, Swiffer Wet Jet, Swiffer Dusters • Desire to increase consumption of cloths • Consumers still vacuum to get larger particles not
  • 24. www.mastersininnovation.com Scope • Acquire 50% of ideas externally <25% of Innovation Externally Sourced Focus • Cooked Read-to-Go Technology • Cooked Ready-to-Go Products • Disruptive Technologies • Commercial Connections Mostly Technology Leads That We Reduce to Practice Rewards • Shared Risk/Reward Agreements P&G Pays and Owns Everything P&G Intellectual Property • License, Sell, and Donate Where Appropriate Keep It Within P&G What’s New With Connect + Develop Organization 20.10.2006 Slide 24 • Manage Know-How and Know-Who Manage Know-How Vision Previously
  • 25. www.mastersininnovation.com Approach: • License Swiffer name to Royal/Dirt Devil for combination sweeper vac • Royal: small appliance mfr. with Dirt Devil® trademark • Royal incorporates Swiffer cloth into design; • Appliance includes starter pack of Swiffer cloths Example #1: Swiffer 20.10.2006 Slide 25
  • 26. www.mastersininnovation.com Results: • Strong sell-in of new appliance for Royal • Increased consumer satisfaction from combination vacuum/sweeper • Increased Swiffer consumption Example #1: Swiffer SWIFFER Wet Jet Mits Dry Duster 20.10.2006 Slide 26
  • 27. www.mastersininnovation.com ⚫Leveraged Unicharm manufacturing expertise to launch Dusters within 18 months Swiffer Dusters (Project Gordon) “How can we identify and commercialize cooked technology and marketing?” Lessons 20.10.2006 Slide 27 Reapplying Cooked Technology and Advertising/Visualizations ⚫Gordon was launched by Unicharm in Japan 9/01. Early consumer/market results were very strong: ⚫P&G expressed interest in Gordon 10/01. ⚫Japanese copy proved to be successful in US market as well – Top 20 scores for all key measures. Reapplied successful images and “consumer copy” for launch materials and packaging. ⚫Used product from Japan for all consumer research work
  • 28. www.mastersininnovation.com Examples of F&HC C&D Examples of F&HC C&D Product: Mr. Clean Magic Eraser Product Prospecting (Japan) External Connections: BASF Melamine Polymer 20.10.2006 Slide 28
  • 29. www.mastersininnovation.com • Dr. Johns SpinBrush was a re-application of Spin Pop, a lollipop device developed by a toy manufacturer. • Good ideas/technologies will come from areas we never envisioned. SpinBrush “How can we find more business ideas in early stages and in ‘non- conventional’ places? Example #2: Spin Brush Leveraging a Cooked Business Idea Background • SpinBrush started in U.S. (one of about 200 toothbrush variants in the market). • Dr. Johns came to P&G to license Crest name. • Within a year Dr. Johns created the concept and landed in WalMart. The inventors are from the toy industry. The brush is a reapplication of the “Spin Pop” toy. • Dr. Johns was at .5 Million units/month when contacted P&G. P&G is currently running flat out and selling about 6 million units per month with considerable white space. • We purchased them 5 months after first contact. Learnings 20.10.2006 Slide 29
  • 30. www.mastersininnovation.com Case Study #1 – Glad JV 20.10.2006 Slide 30
  • 31. www.mastersininnovation.com About SusChem 20.10.2006 Slide 31 ⚫ What is the European Technology Platform Sustainable Chemistry? The European Technology Platform for Sustainable Chemistry seeks to boost chemistry and chemical engineering research, development and innovation in Europe. SusChem is a multi-stakeholder platform that bridges academia, industry, SME’s, NGO’s and other relevant stakeholders. ⚫ Strategic Research Agenda The Agenda describes what scientific questions need to be answered to accomplish the 2025 vision, by identifying strategically important issues with high society relevance, defining priorities for future research and presenting roadmaps for those thematic areas aimed at providing ‘fertile ground’ for subsequent commercial development and exploitation in Europe.
  • 32. www.mastersininnovation.com Technology Sections in SusChem Materials Technology Rüdiger Iden BASF Aktiengesellschaft Reaction & Process Design Klaus Sommer Bayer Technology Services Horizontal Issues Group Russel Mills, Dow . Industrial Biotechnology Colja Laane DSM 20.10.2006 Slide 32
  • 33. www.mastersininnovation.com Smart Energy Home A Smart Energy Home creates more energy than needed for comfortable and healthy living of its habitants. 20.10.2006 Slide 33
  • 34. www.mastersininnovation.com True Networking ⚫Participation from almost all European Member States ⚫SusChem Board includes academics and industrialists plus positions for consumer organisation and financial community ⚫Participants in technology groups include various SMEs and downstream users (e.g. automotive and electronics industry) ⚫Horizontal group participants include NGOs, consultants, etc. and many more … 20.10.2006 Slide 34
  • 35. www.mastersininnovation.com To Conclude 20.10.2006 Slide 35 • With customer needs clearly identified, innovation becomes the critical parameter in assuring sustainable growth for all involved. • Networks are increasingly becoming the new enabler of innovation. • Europe is under-represented in the new networks, which are mostly web-based. • P&G‘s C+D concept has reapplication potential for industries that want to tap into a worldwide knowledge pool.