This document outlines the recruitment process for First Call Contract Services across their 23 integrated offices. The process involves advertising open positions, screening candidates, conducting in-person interviews and assessments, performing reference and background checks, providing training and issuing uniforms, and scheduling site tours and inductions to onboard new hires. It also discusses the company's efforts to drive growth through branding, marketing, and an online presence.

2. The Brief
FIRST CALL
CONTRACT SERVICES
INTEGRATING23
OFFICES
THROUGHA
CRMPLATFORM

3. FIRST CALL
CONTRACT SERVICES
ADVERTISING
DOOR STEP /
BENCHMARK
COMMITMENT
CHECK
RIGHT TO
WORK CHECK
VISUAL INTERVIEW
ASSESSMENT
CLIENT PRE-SCREEN
QUESTIONNAIRE COMPLETED
MANUAL HANDLING,
H&S INDUCTIONS
AND CLIENT TESTING
COPIES OF ALL ID AND
CERTIFICATIONS TAKEN
FACE TO FACE INTERVIEW
WITH OUR TRAINED
CONSULTANTS
CHECKS AND
REFERENCING
ADDITIONAL SCREENING
OR TESTING
COLLEAGUE HANDBOOKS
AND HAND-OUT’S ISSUED
REQUIRED UNIFORM /
PPE ISSUED
SITE TOUR, INDUCTION,
ASSESMENTS &
TRAINING BOOKED
1
2
3
4
5
6
7
8
9
10
11
12
13
14
THE
RECRUITMENT
PROCESS
BRANDING
POSITIONING
MESSAGING
CREATIVE
SEARCH&
SOCIAL
MARKETING

4. The Results
Search Traffic Growth
60%Month on Month
Company growth up
80%In past 3 years