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BEELINE:             Compete for loyalty   In 2005 the Russian mobile communications market was
                                           approaching saturation, especially in Moscow. The challenge was
RUSSIA’S TOP                               to turn Beeline into a brand that could stand apart and compete
BRAND                                      effectively in this context. A more clearly differentiated position
                                           was required, one that focused on creating long-term customer
                                           relationships and deeper emotional bonds to drive real loyalty.
                                           This, combined with a strong identity, has been key to setting a
                                           new standard in the Russian market.

                             Bright side   With Beeline and BBDO, Wolff Olins developed a new positioning,
                                           identity, communications style, image libraries and campaign for
                                           launch. We then rolled out the brand across all communications,
                                           packaging, retail, web and HQ interiors, alongside a number of
                                           internal brand-building initiatives. The re-brand was a huge
                                           success and at the end of 2005 revenue was up by 40%, market
                                           capitalisation by 28% and ARPU by 7%. We continue to work with
                                           Beeline as it grows into new regions and product areas.

                          Most valuable    Since re-launching the brand, Beeline has grown to become the
                                           leading mobile communications brand in Ukraine, Uzbekistan,
                                           Tajikistan, Georgia, Armenia and most recently in Vietnam and
                                           Cambodia. Beeline has been independently ranked the most
                                           valuable brand in Russia for four consecutive years by Interbrand
                                           Zintzmeyer & Lux in Business Week, valuing the brand at $7.44
                                           billion at the end of 2008. Beeline has become the benchmark for
                                           all recent brand launches and the one to beat in mobile telephony.
                                           By March 2009 Beeline had 63 million subscribers.
Wolff Olins

+44 20 7713 7733
+1 212 505 7337
+9 7144 01 9581
www.wolffolins.com                         © 2009 Wolff Olins Limited. All rights reserved.

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Beeline Case Study

  • 1. BEELINE: Compete for loyalty In 2005 the Russian mobile communications market was approaching saturation, especially in Moscow. The challenge was RUSSIA’S TOP to turn Beeline into a brand that could stand apart and compete BRAND effectively in this context. A more clearly differentiated position was required, one that focused on creating long-term customer relationships and deeper emotional bonds to drive real loyalty. This, combined with a strong identity, has been key to setting a new standard in the Russian market. Bright side With Beeline and BBDO, Wolff Olins developed a new positioning, identity, communications style, image libraries and campaign for launch. We then rolled out the brand across all communications, packaging, retail, web and HQ interiors, alongside a number of internal brand-building initiatives. The re-brand was a huge success and at the end of 2005 revenue was up by 40%, market capitalisation by 28% and ARPU by 7%. We continue to work with Beeline as it grows into new regions and product areas. Most valuable Since re-launching the brand, Beeline has grown to become the leading mobile communications brand in Ukraine, Uzbekistan, Tajikistan, Georgia, Armenia and most recently in Vietnam and Cambodia. Beeline has been independently ranked the most valuable brand in Russia for four consecutive years by Interbrand Zintzmeyer & Lux in Business Week, valuing the brand at $7.44 billion at the end of 2008. Beeline has become the benchmark for all recent brand launches and the one to beat in mobile telephony. By March 2009 Beeline had 63 million subscribers. Wolff Olins +44 20 7713 7733 +1 212 505 7337 +9 7144 01 9581 www.wolffolins.com © 2009 Wolff Olins Limited. All rights reserved.