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Effective Decision Making Skills
Sept 13, 2023
The most successful decision-makers
don't act on impulse, intuition, or even
experience alone;
They have a system that they work
through step by step.
This system is called:
DECISION MAKING
REMEMBER
• To achieve your goals.
• To avoid mistakes.
“No one makes the right decision every time. But by
developing your decision-making skills, you can increase
your success rate!“
WHY DO WE NEED TO
MAKE GOOD DECISIONS?
WHAT IS DECISION MAKING?
• Decision-making is the act of choosing between
two or more courses of action.
• In the wider process of problem-solving,
decision-making involves choosing between
possible solutions to a problem. Decisions can be
made through either an intuitive or reasoned
process, or a combination of the two.
FOR GOOD Decision Making
• Be honest.
• Accept the responsibility.
• Use time wisely.
• Have confidence.
BAD Decision Making
• Have unrealistic
expectations.
• Make “snap” decisions.
• Take unnecessary
action.
• Fool yourself.
Anatomy of a Decision
Step 1: Identify the Decision.
Step 2: Think Critical & Analytical.
Step 3: Gather Information.
Step 4: Think of Alternatives.
Step 5: Choose an Alternative.
Step 6: Put Your Decision to Work!
Step 7: Evaluate your Decision
• Why is the decision necessary?
• What is the objective?
• How can a great decision change things for
the better?
• Whom will it affect?
• When does it need to be made?
1. Identify the Decision.
• Making decisions
• Delegating Decisions
• Delaying Decisions
• Supporting Decisions
• Veto of Decisions
• Cancel of Decisions
1. Identify the Decision.
 Stand back
 Assumptions Vs Facts
 See the bigger picture
 Start with Information, Facts & Evidences
 Understand the real problem
2. Think Critical & Analytical.
 Look at the issue from different perspectives
 Understand the causes and drivers– ask why
 Take sides – and argue
 Think of Different consequences
 Try having different conclusions
2. Think Critical & Analytical.
2. Think Critical & Analytical.
 Feelings & emotions
 Bias
 Not thinking deeply enough
 Mixed with criticisms
 Closed-minded
 Silo mentality
Barriers to Critical & Analytical
2. Think Critical & Analytical.
Reevaluate the Situation
 Take a positive approach.
• Make a conscious effort to see the situation as
an opportunity rather than a problem.
2. Think Critical & Analytical.
3. Gather Information.
• You will not only make better decisions if you
have investigated thoroughly, but you will also
have more peace of mind as you carry out your
decision.
 List your options.
• The more alternatives you consider, the
more likely you will be to not overlook the
best solution.
4. Think of Alternatives.
Be objective.
• Welcome alternatives and opposing views.
• Remind yourself that the goal is not to prove
yourself right, but to make the right decision.
4. Think of Alternatives.
Consider your options.
• Write down the pros and cons for
each option and see how they stack
up against each other.
• Try to determine both best-case and
worst-case scenarios for each option.
• See if there is some way to combine
several promising solutions into one
potent solution.
4. Think of Alternatives.
Make a decision!
When you're convinced that you've found
the best alternative, commit to it.
5. Choose an Alternative.
5. Choose an Alternative.
6. Put Your Decision to Work!
6. Put Your Decision to Work!
7. Evaluate your Decision.
After you have made a decision and taken action, reflect on what happened.
Ask yourself………
 What was the outcome?
 How did the decision affect you and other?
 What did you learn from the decision?
 Would you make the same decision again?
 If not, what would you change?
• A good decision-maker is someone
who can analyze the available options,
identify potential consequences, and
make a choice that aligns with their
goals and values. They are also able to
take responsibility for their decisions
and learn from their mistakes.
QUALITIES OF A GOOD
DECISION MAKER
Case Study on Decision Making
Train Track and
Children
The story given here is quite
interesting
and
really gives us an insight into
DECISION MAKING
Introduction
Which one will you choose?
A group of children were playing near two
railway tracks, one still in use while the
other disused. Only one child played on the
disused track, the rest on the operational
track.
Which one will you choose?
The train came, and you were just beside
the track interchange. You could make the
train change its course to the disused track
and saved most of the kids.
Which one will you choose?
However, that would also mean the lone
child playing by the disused track would
be sacrificed. Or would you rather let the
train go its way?
Let's take a pause to think what kind of
decision we could make................
Which one will you choose?
Analyse the situation………….
Think and reflect…….
Decided your answer !!!!
Now … go ahead
Which one will you choose?
Most people might choose to divert
the course of the train, and sacrifice
only one child. To save most of the
children at the expense of only one
child was rational decision most
people would make, morally and
emotionally.
Everybody makes mistakes; that's why
they put erasers on pencils
Don’t be afraid to make decisions
Careers Scaffold Management Institute
Contact Number - +95 9 975212851
cs.ti2021.1@gmail.com
Thank you very much for attending the training and we really appreciate it.
If you need our services
 Corporate Training
 HR Department Set Up
 ISO 9001:2015 ( Quality Management System ) Set Up
Please contact us anytime.

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Effective Decision Making Skills-CSMI-1.pdf

  • 1. Effective Decision Making Skills Sept 13, 2023
  • 2. The most successful decision-makers don't act on impulse, intuition, or even experience alone; They have a system that they work through step by step. This system is called: DECISION MAKING REMEMBER
  • 3. • To achieve your goals. • To avoid mistakes. “No one makes the right decision every time. But by developing your decision-making skills, you can increase your success rate!“ WHY DO WE NEED TO MAKE GOOD DECISIONS?
  • 4. WHAT IS DECISION MAKING? • Decision-making is the act of choosing between two or more courses of action. • In the wider process of problem-solving, decision-making involves choosing between possible solutions to a problem. Decisions can be made through either an intuitive or reasoned process, or a combination of the two.
  • 5. FOR GOOD Decision Making • Be honest. • Accept the responsibility. • Use time wisely. • Have confidence.
  • 6. BAD Decision Making • Have unrealistic expectations. • Make “snap” decisions. • Take unnecessary action. • Fool yourself.
  • 7. Anatomy of a Decision Step 1: Identify the Decision. Step 2: Think Critical & Analytical. Step 3: Gather Information. Step 4: Think of Alternatives. Step 5: Choose an Alternative. Step 6: Put Your Decision to Work! Step 7: Evaluate your Decision
  • 8. • Why is the decision necessary? • What is the objective? • How can a great decision change things for the better? • Whom will it affect? • When does it need to be made? 1. Identify the Decision.
  • 9. • Making decisions • Delegating Decisions • Delaying Decisions • Supporting Decisions • Veto of Decisions • Cancel of Decisions 1. Identify the Decision.
  • 10.  Stand back  Assumptions Vs Facts  See the bigger picture  Start with Information, Facts & Evidences  Understand the real problem 2. Think Critical & Analytical.
  • 11.  Look at the issue from different perspectives  Understand the causes and drivers– ask why  Take sides – and argue  Think of Different consequences  Try having different conclusions 2. Think Critical & Analytical.
  • 12. 2. Think Critical & Analytical.
  • 13.  Feelings & emotions  Bias  Not thinking deeply enough  Mixed with criticisms  Closed-minded  Silo mentality Barriers to Critical & Analytical 2. Think Critical & Analytical.
  • 14. Reevaluate the Situation  Take a positive approach. • Make a conscious effort to see the situation as an opportunity rather than a problem. 2. Think Critical & Analytical.
  • 15. 3. Gather Information. • You will not only make better decisions if you have investigated thoroughly, but you will also have more peace of mind as you carry out your decision.
  • 16.  List your options. • The more alternatives you consider, the more likely you will be to not overlook the best solution. 4. Think of Alternatives.
  • 17. Be objective. • Welcome alternatives and opposing views. • Remind yourself that the goal is not to prove yourself right, but to make the right decision. 4. Think of Alternatives.
  • 18. Consider your options. • Write down the pros and cons for each option and see how they stack up against each other. • Try to determine both best-case and worst-case scenarios for each option. • See if there is some way to combine several promising solutions into one potent solution. 4. Think of Alternatives.
  • 19. Make a decision! When you're convinced that you've found the best alternative, commit to it. 5. Choose an Alternative.
  • 20. 5. Choose an Alternative.
  • 21. 6. Put Your Decision to Work!
  • 22. 6. Put Your Decision to Work!
  • 23. 7. Evaluate your Decision. After you have made a decision and taken action, reflect on what happened. Ask yourself………  What was the outcome?  How did the decision affect you and other?  What did you learn from the decision?  Would you make the same decision again?  If not, what would you change?
  • 24. • A good decision-maker is someone who can analyze the available options, identify potential consequences, and make a choice that aligns with their goals and values. They are also able to take responsibility for their decisions and learn from their mistakes. QUALITIES OF A GOOD DECISION MAKER
  • 25. Case Study on Decision Making Train Track and Children
  • 26. The story given here is quite interesting and really gives us an insight into DECISION MAKING Introduction
  • 27. Which one will you choose? A group of children were playing near two railway tracks, one still in use while the other disused. Only one child played on the disused track, the rest on the operational track.
  • 28. Which one will you choose? The train came, and you were just beside the track interchange. You could make the train change its course to the disused track and saved most of the kids.
  • 29. Which one will you choose? However, that would also mean the lone child playing by the disused track would be sacrificed. Or would you rather let the train go its way? Let's take a pause to think what kind of decision we could make................
  • 30. Which one will you choose? Analyse the situation…………. Think and reflect……. Decided your answer !!!! Now … go ahead
  • 31. Which one will you choose? Most people might choose to divert the course of the train, and sacrifice only one child. To save most of the children at the expense of only one child was rational decision most people would make, morally and emotionally.
  • 32. Everybody makes mistakes; that's why they put erasers on pencils Don’t be afraid to make decisions
  • 33. Careers Scaffold Management Institute Contact Number - +95 9 975212851 cs.ti2021.1@gmail.com Thank you very much for attending the training and we really appreciate it. If you need our services  Corporate Training  HR Department Set Up  ISO 9001:2015 ( Quality Management System ) Set Up Please contact us anytime.