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Forensic Investigators, Auditors, Intelligence Analysts, Risk Managers & Tracers
_______________________________________________________________________________________________________________________________
FOHLA SECURITY CC t/a | CIPC REG: 2003/050972/23 | PSIRA REG: 1144490 | VAT REG: 4370208110
Shareholders: M Nxumalo (Chairperson), W Jardine (CEO), S Deghaye (Co. Secretary)
OFFICES NATIONALLY. BUT ALL INSTRUCTIONS/ENQUIRIES MUST BE ADDRESSED TO OUR DURBAN HEAD OFFICE
7 Cedar Road, Westville, Durban, SOUTH AFRICA, 3629 | PO Box 17, Pavilion, SOUTH AFRICA, 3611 | Website: www.fsgforensics.co.za
Tel: +27 (31) 270 2700 | Fax: +27 (0) 86 516 8722 | Mobile: +27 (0) 83 784 1523 | Email: fsg@fsgforensics.co.za
1
The predecessor forensic investigation practice of FSG was
founded in 1985 by our incumbent CEO, Willem Jardine. In the
following years a Tracing Agency and Security Guarding Service
were added before incorporation as Fohla Security CC (t/a FSG
Forensics) in 2003. We then expanded our services to include
CCTV, alarm and risk management-related electronics
installation, alarm monitoring and armed response function.
In 2011 we acquired a 51% black shareholding and focus on
our core of forensic investigation and tracing services - but
now on a national scale. In addition to our Durban head office,
we opened offices in Johannesburg and Cape Town. Since
2011 we have sought to:
1. Secure recognition of FSG as the nationally preferred
supplier of forensic investigation and tracing service (but
including forensic audits and intelligence analysis).
2. Establish a physical footprint in every province in SA.
3. Expand our target markets.
The OPERATIONS DIVISIONS of FSG are as follows:
TRACING DIVISION
 Trace “natural persons” (“NP”).
 Trace “juristic person” (“JP”).
INVESTIGATION DIVISION
 Trace so-called “savvy” debtors and identify, quantify and
locate their assets and revenue.
 Forensic investigations – crimes and civil disputes.
 Financial forensic audits.
 Strategic forensic audits.
 Forensic intelligence research and analysis.
 The design and implementation of investigation, audit,
intelligence research/analysis, and tracing Service
Products.
 Trust and Estate-related services.
AUXILIARY SERVICES DIVISION
 Security guarding services.
 Risk management-related electronics.
 Operations Risk Audits.
 Risk Management Consulting.
CONTENTS
1. Introduction
2. FSG is a forensic investigation practice
3. FSG and “Risk Management”
4. Service Products
5. The Tracing Division of FSG
6. The Investigation Division:
a. General & FIMP
b. Tracing and other Investigation Service
Products
c. Forensic Investigations
d. Forensic Financial Audits
e. Strategic Forensic Audits
f. Forensic Intelligence Research &
Analysis
7. The Auxiliary Services Division:
a. Security Guards
b. Risk Management-Related Electronics
c. Operations Risk Audits
d. Risk-Management Consulting
INTRODUCTION
Forensic Investigators, Auditors, Intelligence Analysts, Risk Managers & Tracers
_______________________________________________________________________________________________________________________________
FOHLA SECURITY CC t/a | CIPC REG: 2003/050972/23 | PSIRA REG: 1144490 | VAT REG: 4370208110
Shareholders: M Nxumalo (Chairperson), W Jardine (CEO), S Deghaye (Co. Secretary)
OFFICES NATIONALLY. BUT ALL INSTRUCTIONS/ENQUIRIES MUST BE ADDRESSED TO OUR DURBAN HEAD OFFICE
7 Cedar Road, Westville, Durban, SOUTH AFRICA, 3629 | PO Box 17, Pavilion, SOUTH AFRICA, 3611 | Website: www.fsgforensics.co.za
Tel: +27 (31) 270 2700 | Fax: +27 (0) 86 516 8722 | Mobile: +27 (0) 83 784 1523 | Email: fsg@fsgforensics.co.za
2
Excluding some of the services of our AUXILIARY SERVICES
DIVISION, FSG is primarily a forensic investigation practice:
1. Every service of FSG (forensic investigations, audits,
intelligence research/analysis and tracing) involves an
investigative process. The categorisation of our forensic
investigation service (i.e. auditing, intelligence research/
analysis and tracing) serves only to assist the
understanding by adopting terms of reference that are
employed by our target markets.
2. The investigation service (including audits, intelligence
research/analysis and tracing) of FSG is demonstrably
forensic when understood as follows:
2.1 The word “forensic” has two core meanings:
2.1.1 As an adjective, it means, “belonging to, used in, or
suitable to courts of justice”.
2.1.2 As a noun, it means, “relating to or dealing with the
application of scientific knowledge to legal problems”.
2.2 Every investigation conducted by FSG is for an existing or
an intended civil or criminal litigation process - or is
conducted as though it were for an existing or anticipated
civil or criminal litigation processes.
2.3 Because “forensic” also means “belonging to, used in, or
suitable to courts of justice”, the first task performed by
FSG for every forensic investigation (including audits,
intelligence gathering/analysis and tracing) is to identify
the applicable legislative framework. (The “legislative
framework” are the laws, legal and other prescripts that
apply for the resolution of whatever is the subject matter
of an investigation, and always includes consideration of
the rules that govern the admissibility of evidence.)
2.4 FSG relies on “the application of scientific knowledge to
(resolve) legal problems” in two ways:
2.4.1 For all investigations, we employ whatever science or
professional discipline that has a forensic application
that can discover evidence that would otherwise
remain hidden.
2.4.2 The investigative methodology employed by FSG is
our forensic application of the universally accepted
science of research known as Scientific Method.
The objective of every service of FSG is to manage risk. While
FSG is primarily retained to quantify loss (that could be the
result of crime, civil disputes and accidents), to recover that
which was lost, and to sanction those responsible for loss, the
services of FSG can equally:
1. Identify the unmanageable, unmanaged, inadequately
managed and unmitigated risks that occasion the
opportunity for loss
2. Remedy the risk that occasions loss incidents.
3. Prevent the reoccurrence of loss.
The tasks of 1 - 3 comprise the discipline of Risk Management.
While FSG has achieved recognition nationally in our target
markets as a Forensic Investigation and Tracing practice, our
further objective is to be recognised nationally as a Risk
Management Consultancy practice because Risk Management
is the flip side of the coin of forensic investigation.
FSG can employ what is revealed by a given forensic
investigation and the knowledge accumulated from more than
three decades of executing forensic investigations in all nature
of risk environments (businesses, government departments,
SOE, NGO and individuals) to evolve strategies to manage their
“risk to loss”. In our efforts to also be recognised as a Risk
Management Consultancy practice:
4. From 1985 our forensic investigation reports have always
included:
4.1 Identification of the unmanageable, unmanaged,
inadequately managed, and unmitigated risks of the risk
environment of the associated investigation.
4.2 Proposed amendments to the infrastructure, resources,
policies and procedures of the associated risk
environment, to prevent the reoccurrence of loss.
5. We have developed an OPERATIONS RISK AUDIT Service
Product (“ORA”) that can:
5.1 Identify the risks of any risk environment.
5.2 Be employed forensically.
5.3 Direct the construction of integrated risk management
programmes.
FSG AND RISK MANAGEMENT
FSG IS A FORENSIC INVESTIGATION PRACTICE
Forensic Investigators, Auditors, Intelligence Analysts, Risk Managers & Tracers
_______________________________________________________________________________________________________________________________
FOHLA SECURITY CC t/a | CIPC REG: 2003/050972/23 | PSIRA REG: 1144490 | VAT REG: 4370208110
Shareholders: M Nxumalo (Chairperson), W Jardine (CEO), S Deghaye (Co. Secretary)
OFFICES NATIONALLY. BUT ALL INSTRUCTIONS/ENQUIRIES MUST BE ADDRESSED TO OUR DURBAN HEAD OFFICE
7 Cedar Road, Westville, Durban, SOUTH AFRICA, 3629 | PO Box 17, Pavilion, SOUTH AFRICA, 3611 | Website: www.fsgforensics.co.za
Tel: +27 (31) 270 2700 | Fax: +27 (0) 86 516 8722 | Mobile: +27 (0) 83 784 1523 | Email: fsg@fsgforensics.co.za
3
In addition to generally offering a forensic investigation service
(including forensic audits, intelligence research/analysis and
tracing), FSG has also developed numerous forensic
investigation SERVICE PRODUCTS that are designed to meet
the recurring needs of our different target markets.
Service Products serve to, in advance of executing that Service
Product:
1. Define the scope of work of the Service Product.
2. Set out our terms and conditions of service for that Service
Product.
3. Put a fee to the execution of that Service Product.
4. Provide our clients with a tool to measure our performance
of the execution - and the results of - executing a Service
Product
Service Products also serve to benchmark (for our clients, our
target markets and our competitors):
4.1 What the scope of work of an investigation that is
intended to achieve a specific objective should be.
4.2 What the “best practices” of the execution of the scope
of work of a Service Product that is intended to achieve a
specific objective should be.
FSG publishes a SERVICE PROFILE for each of our Service
Products. SERVICE PROFILES detail the scope of work, terms
and conditions of service, and fee of the associated Service
Product. SERVICE PROFILES are available from FSG upon
request or on the website of FSG at www.fsgforensics.co.za.
One of our Service Products is our STANDARD DEBTOR TRACE
Service Product (“SDT”) that is the sole service of our TRACING
DIVISION.
In SA, standard debtor tracing service (“S-D-T-S”) has
traditionally been the service that is provided by so-called
“Tracing Agencies” (“TTA”). The objective of our SDT and the
S-D-T-S of TTA is to trace absconded debtors so that legal
process (court-issued documents such as summons, notices,
etc.) can be served on traced debtors by the Sheriff of the
Court (“Sheriff”).
The primary consumer of S-D-T-S are legal practices that have
a debt recovery/commercial litigation function (S-D-T-S are
also consumed by non-attorney “registered debt collectors”,
the credit-control function of corporates, financial services
providers, outsourced credit control service providers and the
recoveries function of short term insurers. However, these
employ S-D-T-S in a manner that is different from that of legal
practices).
While our SDT is unique, different and superior to the S-D-T-S
of TTA, we nonetheless accept SDT instructions from legal
practices on the same terms and conditions as TTA:
5. Instructions are subject to the principle of “no trace, no
fee”, which means:
5.1 If a TTA/FSG cannot trace a debtor, no fee can be raised.
5.2 An S-D-T-S report (or the SDT report of FSG) must be
successful for a TTA/FSG to earn a fee. While a TTA/FSG
may issue a positive trace report – i.e. one that claims to
provide the traced details of an absconded debtor – that
positive trace report only becomes a successful trace
report if it permits a Sheriff to serve legal process on a
debtor at the traced address. (If a Sheriff successfully
serves legal process, the Sheriff issues a Return of
Service. If a Sheriff is unable to serve legal process, the
Sheriff issues a Return of Non-Service.)
6. The fee for a successful S-D-T-S report must be fixed and
limited. It may not significantly exceed what the
regulations of the Magistrate’s Court Act permit to be
recoverable from an absconded debtor for “tracing fees”.
6. S-D-T-S/SDT reports must be guaranteed to be accurate for
60 days because legal practices require 60 days to issue
and serve legal process.
7. S-D-T-S instructions have a 30-day mandate period.
8. If positive S-D-T-S reports results in a Return of Non-Service
and a Sheriff attempted to serve legal process during the
60-day guarantee period, TTA/FSG must re-trace that
debtor for no additional charge.
While legal practices do not pay TTA/FSG for unsuccessful
S-D-T-S reports, they must still pay a Sheriff the fee that the
Sheriff raises for Returns of Non-Service. However, a Sheriff’s
fee for a Return of Non-Service is not recoverable from a
debtor and consequently:
9. The fee for a Return of Non-Service is considered a wasted
cost.
10. Legal practices assess the efficacy of TTA/FSG in terms of
the extent to which their positive trace reports result in
Returns of Service because the wasted cost of a Return of
Non-Service must be paid from the resources of the legal
practice that instructed a Sheriff (or by its client).
SERVICE PRODUCTS
THE TRACING DIVISION OF FSG
Forensic Investigators, Auditors, Intelligence Analysts, Risk Managers & Tracers
_______________________________________________________________________________________________________________________________
FOHLA SECURITY CC t/a | CIPC REG: 2003/050972/23 | PSIRA REG: 1144490 | VAT REG: 4370208110
Shareholders: M Nxumalo (Chairperson), W Jardine (CEO), S Deghaye (Co. Secretary)
OFFICES NATIONALLY. BUT ALL INSTRUCTIONS/ENQUIRIES MUST BE ADDRESSED TO OUR DURBAN HEAD OFFICE
7 Cedar Road, Westville, Durban, SOUTH AFRICA, 3629 | PO Box 17, Pavilion, SOUTH AFRICA, 3611 | Website: www.fsgforensics.co.za
Tel: +27 (31) 270 2700 | Fax: +27 (0) 86 516 8722 | Mobile: +27 (0) 83 784 1523 | Email: fsg@fsgforensics.co.za
4
Furthermore, because legal practices do not pay for “no trace”
S-D-T-S/SDT reports and unsuccessful S-D-T-S/SDT reports,
they are not loyal to any specific TTA. Instead, they retain
several TTA that they instruct in succession (starting with the
TTA they assess to be most effective) in the hope that one of
their TTA (or FSG) will produce a successful report. (It follows
that the ranking that legal practices give to their TTA/FSG is
subject to constant change, based on the perceived
fluctuation of efficacy.)
The SDT of FSG is unique, different and superior to the
S-D-T-S of TTA is because:
11. It executed in a manner that eliminates the risk of Returns
of Non-Service (and wasted costs) and:
11.1 To produce the highest possible rate of positive SDT
reports compared with the number of S-D-T-S
instructions received.
11.2 To finalise S-D-T-S instructions within 14 days.
11.3 SDT can trace both natural persons (“NP”) and juristic
persons (“JP”).
12. Our SDT is a specific form of forensic investigation. We
designed our SDT in the context of the applicable
legislative framework.
13. Every positive SDT report and every “no trace” SDT report
we produce is subjected to a quality assurance process
before that report is released. FSG has developed a
forensic “professional discipline”, our STANDARD TRACE
PROCEDURE, that is unique to FSG, that is the product of
more than three decades experience tracing debtors, and
that is continuously subject to the attention of our R&D
function. “No trace” and positive SDT reports are not
released before auditing for compliance with our
STANDARD TRACE PROCEDURE forensic professional
discipline.
14. Unlike the S-D-T-S of TTA, the SDT of FSG is more effective
in eliminating the risk of Returns of Non-Service to the
extent that a legal practice is loyal to the FSG brand.
Our SDT Service Profile provides a detailed explanation of 11 –
14 above.
Finally, because legal practices are also required to trace so-
called “savvy” debtors and “savvy” respondents to financial
claims, we have constructed an INVESTIGATION tracing-
related Service Product to locate savvy debtors/respondents
that cannot be traced in a manner that permits the service of
legal process using the S-D-T-S of TTA or the STD of FSG. Refer
to our SECOND PHASE TRACE Service Product (“2PT”)
introduced in THE INVESTIGATION DIVISION OF FSG section of
this Company Profile.
General
Because legal practitioners have been a primary target market
and source of instructions to FSG for more than three decades,
we can describe the extent of the experience and expertise of
the forensic investigation services of FSG as follows:
Think of all the reasons why a natural or juristic
person may need the services of a legal practitioner.
That could be the subject of a forensic investigation
instruction to FSG.
FSG has provided forensic investigation services for nature of
civil and criminal litigation.
While legal practitioners nationally remain a primary target
market of FSG, we have expanded our target markets to
include corporate business, small business, government
departments/SOE, NPO and NP.
The services of our INVESTIGATION DIVISION include:
1. The execution of FSG-designed tracing, forensic
investigation and forensic audit Service Products.
2. Forensic Investigations.
3. Forensic financial audits.
4. Strategic forensic audits.
5. Forensic intelligence research and analysis.
There are no Batchelor or Diploma qualifications in SA that
prepare persons to practice as forensic investigators (“FI”).
FSG has implemented an in-house Forensic Investigator
Mentorship Programme (“FIMP”) that teaches persons with
qualifications in law, accounting, auditing, administration,
criminology, etc. our investigative (and audit) methodology
that is a forensic application of SCIENTIFIC METHOD and the
skills of other relevant disciplines and the practical application
of these skills, so that they can use their skills to practice as FI.
THE INVESTIGATION DIVISION OF FSG
Forensic Investigators, Auditors, Intelligence Analysts, Risk Managers & Tracers
_______________________________________________________________________________________________________________________________
FOHLA SECURITY CC t/a | CIPC REG: 2003/050972/23 | PSIRA REG: 1144490 | VAT REG: 4370208110
Shareholders: M Nxumalo (Chairperson), W Jardine (CEO), S Deghaye (Co. Secretary)
OFFICES NATIONALLY. BUT ALL INSTRUCTIONS/ENQUIRIES MUST BE ADDRESSED TO OUR DURBAN HEAD OFFICE
7 Cedar Road, Westville, Durban, SOUTH AFRICA, 3629 | PO Box 17, Pavilion, SOUTH AFRICA, 3611 | Website: www.fsgforensics.co.za
Tel: +27 (31) 270 2700 | Fax: +27 (0) 86 516 8722 | Mobile: +27 (0) 83 784 1523 | Email: fsg@fsgforensics.co.za
5
Service Products
SECOND PHASE TRACE Service Product (“2PT”):
2PT are designed to trace so-called “savvy”
debtors/respondents (both NP and JP) who cannot be located
using SDT.
The characteristics of “savvy” debtors/respondents include
the following:
1. The quantum of the debt/financial claim associated with a
savvy debtor is substantial (tens of thousands of rand and
more).
2. They have learned to avoid leaving an electronic or paper
trail of their movements.
3. They are not openly active in the credit environment.
4. Family, friends and associates shield them.
5. They do not appear to have any assets or sources/quantum
of revenue (and it is usually discovered that they have
learned to disguise their ownership of assets and
sources/quantum of revenue precisely to frustrate the
efforts of creditors).
The successful resolution of a defaulted debt/financial claims
involving savvy debtors/respondents (where the quantum is
usually substantial) is the product of achieving two things:
6. Tracing the NP/JP debtor/respondent in a manner that a
Sheriff can serve legal process.
7. Identifying, quantifying and locating the assets and
sources/quantum of revenue of the savvy debtor/
respondent.
While the tracers of our TRACING DIVISION execute SDT, 2PT
are executed by the forensic investigators (“FI”) of our
INVESTIGATION DIVISION. 2PT permit FI to do the following to
trace savvy debtors/respondents:
8. Execute the scope of work our SDT.
9. Physically visit/interrogate the last known associates and
places of association.
10. Consult resources that cost more to access than our fee for
a successful SDT.
11. Purchase all nature of confidential information from
confidential informants (“CI”).
12. Conduct periods of surveillance.
13. Employ components of the scope of work of missing and
sought persons’ investigations.
The full scope of work, terms and conditions of service, and fee
of our 2PT Service Product and detailed in our 2PT Service
Profile.
FINANCIAL ASSESSMENT INVESTIGATION Service Product
(“FAI”):
FAI provide to conduct comprehensive financial assessment
investigations for:
1. NP
2. JP
3. Trusts.
FAI are conducted for several reasons, including:
4. To identify, quantify and locate the assets and
sources/quantum of revenue of savvy debtors/responds.
5. To unbundle complex corporate structures.
6. As a form of due diligence to assess:
6.1 The viability/sustainability of concluding a business/
financial transaction.
6.2 If the cost of litigation to secure a civil judgement against
an NP, JP or Trust is recoverable from that NP, JP or
Trust.’
6.3 If an NP, JP or Trust possesses the assets/financial wealth
to satisfy the quantum of a civil judgement.
6.4 If recovery is more likely to success consequent to
sequestration/liquidation rather than debt
recovery/financial claim litigation.
FAI are potentially complex, expensive investigations. A
comprehensive FAI Service Profile is available that explains the
legislative and other frameworks required to contextualise the
prescribed scope of work of FAI, as set out in the proforma
Instruction Forms that must be used to instruct FSG to execute
FAI for different types of legal persona. .
THIRD-PARTY TRACE Service Product (“TPT”):
Another application for the S-D-T-S of TTA/the STD of FSG is to
trace the Third-Parties (“TP”) to insured loss incidents for the
recoveries function of short-term insurers.
However, TPT also provides to:
1. Assess the extent to which TP are liable for an insured loss.
2. Establish if TP was insured for the insured loss incident and
if so, to obtain the insurance particulars of TP.
3. Reconstruct insured loss incidents (including locating and
deposing witnesses) to resolve disputes between insured
parties and TP regarding liability for insured losses.
4. If TP is assessed to be partially or entirely responsible for
an insured loss incident and TP refutes any liability, to
determine the capacity of TP to satisfy the claim for an
insured loss incident.
5. Negotiate the settlement of insured loss claims with TP.
Forensic Investigators, Auditors, Intelligence Analysts, Risk Managers & Tracers
_______________________________________________________________________________________________________________________________
FOHLA SECURITY CC t/a | CIPC REG: 2003/050972/23 | PSIRA REG: 1144490 | VAT REG: 4370208110
Shareholders: M Nxumalo (Chairperson), W Jardine (CEO), S Deghaye (Co. Secretary)
OFFICES NATIONALLY. BUT ALL INSTRUCTIONS/ENQUIRIES MUST BE ADDRESSED TO OUR DURBAN HEAD OFFICE
7 Cedar Road, Westville, Durban, SOUTH AFRICA, 3629 | PO Box 17, Pavilion, SOUTH AFRICA, 3611 | Website: www.fsgforensics.co.za
Tel: +27 (31) 270 2700 | Fax: +27 (0) 86 516 8722 | Mobile: +27 (0) 83 784 1523 | Email: fsg@fsgforensics.co.za
6
Details are provided in our TPT Service Profile.
OTHER SERVICE PRODUCTS:
While our SDT, 2PT, FAI and TPT Service Products are
consumed extensively by our legal practitioner clients, FSG’s
SERVICE PRODUCTS also include the following:
1. INTERNATIONAL TRACE Service Product (“INTT”).
2. HAGUE INTERNAL CHILD ABDUCTION Service Product
(“HICA”)
3. OPERATIONS’ RISK AUDIT Service Product (“ORA”).
4. HIGH RICK DEBTOR CREDIT-WORTHINESS ASSESSMENT
Service Product (“HRDC-WA”)
5. BACKGROUND-CHECK INVESTIGATION Service Product
(“BCI”).
6. MISSING/SOUGHT PERSONS Service Product (“MSP”)
One of the objectives of FSG to develop Service Products for
as many of the recurring tracing, investigation, audit and
intelligence research/analysis requirements of our target
markets as possible.
Forensic Investigations
While our SERVICE PRODUCTS are all expressions of the
services of the forensic investigation practice of FSG (bearing
in mind that “forensic financial and strategic audits” and
“forensic intelligence research and analysis” are included in
our definition of “investigation services”), it is necessary to
include a general “forensic investigation service” section in
this Company Profile:
1. To cater for forensic Investigative requirements for which
we have not developed a SERVICE PRODUCT.
2. Because the range of issues that could be the subject of a
forensic investigative is such that it will never be possible
to develop SERVICE PRODUCTS for all requirements.
In response to all forensic investigation instructions/enquiries
for which we have not developed a SERVICE PRODUCT, we
construct and present a SERVICE PROPOSAL that:
3. Sets out what we assess to be the scope of (the forensic
investigative) work required to address the subject of the
instruction/enquiry.
4. Explains our terms and conditions of service.
5. Details our fee to execute each component of the
proposed scope of work.
6. Once agreed to by our client, becomes a Service Level
Agreement that can be used to measure our performance.
It is seldom possible to put a fixed fee to the resolution of a
forensic investigative requirement because:
7. Investigations are dynamic in nature.
8. The pursuit of one avenue of enquiry often reveals another
avenue of enquiry that could not be anticipated in advance
of pursuing the other avenue of enquiry.
Instead of quoting a fixed fee, FSG proposes an “initial budget”
for our fee, to which client must agree and provide for.
However, we reserve the right to revert to client to motivate
additional budgets if we cannot finalise the investigation
without exhausting the initial budget subject to:
9. Accounting for the exhaustion of the initial budget (or the
previous additional budget agreed to) to client’s
satisfaction.
10. Demonstrating that there remain avenues of enquiry/leads
to explore that may produce the required evidence.
A term and condition of service is advance payment of 50% of
the initial budget (and the advance payment of 50% of any
additional budgets agreed to). However:
11. No client of FSG will never be indebted to FSG in an amount
that is greater than the initial budget (or an additional
budget) agreed to.
12. Every client of FSG has the right to decline a motivation for
an additional budget.
In the General section of THE INVESTIGATION DIVISION OF
FSG (see above), we have already stated the extent of our
forensic investigation experience and expertise. However, the
following are some of the SPECIFIC areas/types of forensic
investigation for which FSG has earned a reputation for
excellence in our target markets:
11 Executing 2PT and finding missing/sought persons.
12 Ascertaining, quantifying and locating the assets of NP, JP
and Trusts.
13 Unbundling corporate structures to identify, for example,
the holding company of a group of entities; alternatively,
to confirm that a group of entities (that are associated
because they share one or more members/directors) are
operationally and financially unrelated.
14 Investigations to support or defend allegations of breach
of contract.
15 Labour disputes and disciplinary enquiries.
16 Financial and so-called “white-collar crime”, and financial
disputes, including theft, fraud, illegal asset protection
strategies, cyber scams, Ponzi schemes, procurement
fraud, fake banking details fraud, romance scams, unjust
enrichment, jobs for cash, and financial misconduct in all
its forms.
Forensic Investigators, Auditors, Intelligence Analysts, Risk Managers & Tracers
_______________________________________________________________________________________________________________________________
FOHLA SECURITY CC t/a | CIPC REG: 2003/050972/23 | PSIRA REG: 1144490 | VAT REG: 4370208110
Shareholders: M Nxumalo (Chairperson), W Jardine (CEO), S Deghaye (Co. Secretary)
OFFICES NATIONALLY. BUT ALL INSTRUCTIONS/ENQUIRIES MUST BE ADDRESSED TO OUR DURBAN HEAD OFFICE
7 Cedar Road, Westville, Durban, SOUTH AFRICA, 3629 | PO Box 17, Pavilion, SOUTH AFRICA, 3611 | Website: www.fsgforensics.co.za
Tel: +27 (31) 270 2700 | Fax: +27 (0) 86 516 8722 | Mobile: +27 (0) 83 784 1523 | Email: fsg@fsgforensics.co.za
7
17 The quantification of the financial estates of divorcing
spouses to facilitate the equitable division, the resolution
of spousal/child maintenance claims and investigations to
support/defend forfeiture claims.
18. Bribery and corruption in the public and private sectors,
and between the public and private sectors.
19. Insurance-related investigations, including insurance
fraud, assessing the merits of claims, the reconstruction of
insured loss incidents, recovering lost insured goods,
challenged repudiated claims, finding and deposing
witnesses, locating Third-Parties, financial assessments,
and apportioning liability between multiple parties.
20. Deceased and Insolvent Estates.
21. Profiling crime and identifying criminal syndicates.
22. Murder.
23. Assault common and GBH.
24. Domestic violence.
25. Child abuse.
26. Forensic investigation project-management.
.
As a matter of policy, FSG will not accept an instruction:
27 Unless our efforts will have value for the legal
requirements of our client (or if there is a possibility that
the results of our efforts will be required for a litigation
process).
28 If accepting an instruction places us at risk to a conflict of
interests.
Forensic Financial Audits
FSG is not a registered accounting practice, but:
1. One of our shareholders of FSG is a chartered accountant.
2. Several of our FI are chartered/accredited accountants
who have opted to pursue their careers as FI.
FSG is competent to conduct forensic financial audits if they
are signed off by an FI who is an accredited/chartered
accountant. Furthermore, FI who are not accredited
accountants are trained to assist with forensic financial audits.
Because our expertise for producing detailed financial
assessments and for the investigation of financial crimes are
recognised, many investigations undertaken by FSG have a
forensic financial audit requirement. Consequently:
3. We maintain a forensic financial audit capacity.
4. We include forensic financial audits in the service bouquet
of our INVESTIGATION DIVISION.
Official definitions of the word “audit” associate the task with
financial records. However, even in this context, “audit” refers
to comparing a set of financial records with:
5. The financial transactions of the entity to which they
pertain.
6. Applicable legislation, legal prescripts and the General and
Accepted Accounting Principles (“GAAP”).
FORENSIC FINANCIAL AUDITS conducted by forensic
accountants (there is no such practitioner as a “forensic
auditor”) compare a set of financial records with the subjects
of par 5 and 6 immediately above to identify evidence of
financial misconduct for presentation:
7. In civil litigation processes to resolve civil disputes.
8. In criminal litigation processes to prove criminal
guilt/defend criminal charges.
The point we make is that:
9. The core function of auditing is comparison.
10. “Comparison” is an investigation process.
11. Financial forensic audits produced by FSG employ the same
investigative methodology that we employ all forensic
investigations.
Because the FI of FSG are multi-disciplined, the advantage of
retaining FSG to conduct forensic financial audits is our
capacity to immediately investigate any issue that arises from
a financial forensic audit.
Strategic Forensic Audits:
Money and financial records/transactions are not the only
issues that can be audited (“compared”) that can identify
evidence (that is admissible in litigation processes).
Compliance with, or the failure to comply with, a prescribed
procedure can result in loss. Auditing compliance with/the
failure to comply with a prescribed procedure can also:
1. Identity/quantify a loss.
2. Identify who is responsible for a loss.
Auditing a prescribed procedure against its implementation
environment (“the risk environment”) can measure the
capacity of that procedure to derive its intended result. The
results of such an audit can be used to assess the extent to
which compliance or non-compliance with a prescribed
procedure can determine the extent to which a party can be
held liable for a loss.
Such audits are what we refer to as STRATEGIC FORENSIC
AUDITS. They are strategic because they compare the
execution of processes/procedures with the manner
Forensic Investigators, Auditors, Intelligence Analysts, Risk Managers & Tracers
_______________________________________________________________________________________________________________________________
FOHLA SECURITY CC t/a | CIPC REG: 2003/050972/23 | PSIRA REG: 1144490 | VAT REG: 4370208110
Shareholders: M Nxumalo (Chairperson), W Jardine (CEO), S Deghaye (Co. Secretary)
OFFICES NATIONALLY. BUT ALL INSTRUCTIONS/ENQUIRIES MUST BE ADDRESSED TO OUR DURBAN HEAD OFFICE
7 Cedar Road, Westville, Durban, SOUTH AFRICA, 3629 | PO Box 17, Pavilion, SOUTH AFRICA, 3611 | Website: www.fsgforensics.co.za
Tel: +27 (31) 270 2700 | Fax: +27 (0) 86 516 8722 | Mobile: +27 (0) 83 784 1523 | Email: fsg@fsgforensics.co.za
8
prescribed for implementation, or they compare implemented
processes/procedures with a risk environment. They are
forensic because they produce evidence that may be
admissible in civil and criminal litigation processes.
It is also the case that strategic forensic audits can have value
for risk-management because they can be used to determine
the efficacy of risk management processes/procedures in a
given risk environment.
Forensic Intelligence Research and Analysis
There is truth to the adage that “an investigator is only as good
as his sources” – including CI who provide access to
confidential information that is not compelled by a court order
and is therefore inadmissible as evidence.
Notwithstanding in inadmissibility of confidential information
obtained through CI, FSG maintains a CI network:
1 That gives us access to all nature of confidential
information, the value of which is that:
1.1 They may reveal the location of admissible evidence.
1.2 They can give direction to a forensic investigation.
2 That permits FSG to provide some services that would
otherwise not be possible. Examples include the real-time
triangulation of the location of cell phones and IMEI
profiling to identify who owns a cell phone number. (Both
rely on access to CI amongst cellular service providers.) Cell
phones are a particularly valuable investigative resource
because that are effectively tracking devices.
Par 1 – 2 details the “non-forensic” component of the
intelligence research/analysis function of our INVESTIGATION
DIVISION. However, we cannot itemise all categories of
confidential information we can access, less we risk
prosecution. Clients need to contact us with their
requirements to establish if we can assist.
We can detail our forensic intelligence analysis/research
services by recounting the following intelligence research and
analysis exercise entrusted to FSG.:
3 It is no secret that the so-called SA Arms Deal (Strategic
Defence Procurement Package) of 20-odd years ago
involved corruption on a massive scale.
4 The FraudNet association of international legal
practitioners refers. These practitioners rely on the likes of
the USA Foreign Corrupt Practices Act and UK Bribery Act
to sanction and make a recovery from multi-national
corporates suspected of acts of fraud and corruption –
including bribery and corruption involving governments,
politicians and senior civil servants.
5 When a SA Arms Deal activist approached one of the
FraudNet legal practices to explore the opportunities
presented by international, cross-jurisdictional legislation
sanction multi-national corporates who bribed officials to
secure armaments’ deals, we were appointed to research
and collate the available intelligence to assess if there were
grounds to proceed against the armaments’ suppliers.
6 We were successful in doing so, but the armaments’
supplier against whom we had gathered the requisite
evidence had immunity from prosecution for corruption
related to the Arms Deal due to the sanction imposed by a
previous application in terms of the USA Foreign Corrupt
Practices Act.
On a smaller scale, every Service Proposal we produce in
response to all forensic investigation instructions/enquiries
relies on the intelligence research and analysis we conduct to
generate Service Proposals. This capacity contributes
substantially to our ability to secure forensic investigation
instructions.
Security Guards
FSG trades a SECURITY GUARDING DIVISION, currently limited
to the southern KZN area (Durban/Pietermaritzburg and
surrounds). Our SECURITY GUARDING DIVISION serves a niche
market that:
1. Require security guards that understand the risk
management implications of the security tasks entrusted
to them.
2. Subscribe to the maxim that posting security guards armed
with firearms is folly given that:
2.1 Criminals are generally better armed such that in the
event of armed conflict, security guards will give up their
firearms.
2.2 The remuneration of security guards seldom exceeds
prescribed minimum rates. Security guards cannot be
expected to risk their lives in an armed confrontation
(with criminals who are better armed and who act in
superior numbers).
2.3 While armed security guards receive training in the use
and handling of firearms, the prescribed training is not
tactical.
3. Subscribe not only to integrating the security guarding
function into the overall risk management programme of
the associated risk environment but who also subscribe to
THE AUXILIARY SERVICES DIVISION OF FSG
Forensic Investigators, Auditors, Intelligence Analysts, Risk Managers & Tracers
_______________________________________________________________________________________________________________________________
FOHLA SECURITY CC t/a | CIPC REG: 2003/050972/23 | PSIRA REG: 1144490 | VAT REG: 4370208110
Shareholders: M Nxumalo (Chairperson), W Jardine (CEO), S Deghaye (Co. Secretary)
OFFICES NATIONALLY. BUT ALL INSTRUCTIONS/ENQUIRIES MUST BE ADDRESSED TO OUR DURBAN HEAD OFFICE
7 Cedar Road, Westville, Durban, SOUTH AFRICA, 3629 | PO Box 17, Pavilion, SOUTH AFRICA, 3611 | Website: www.fsgforensics.co.za
Tel: +27 (31) 270 2700 | Fax: +27 (0) 86 516 8722 | Mobile: +27 (0) 83 784 1523 | Email: fsg@fsgforensics.co.za
9
the idea of seeking intelligent solutions to risk-
management challenges. There are several components to
this:
3.1 The application of services like our OPERATIONS RISK
AUDIT Service Product.
3.2 Identifying tasks and functions that can reliably be
automated or managed using Information Technology
solutions. (Instead, for example, of arming security
guards, equip security guards with remote panic buttons
that, when pressed, will create an alarm signal in a
control room that has a tactically trained and
appropriately equipped “armed response team” that can
provide a rapid armed response to the scene of the
security incident.)
4. Do NOT subscribe to the militaristic “style” of security
guarding service providers.
5. Emphasise the risk management role of security officers
over their “security role”.
Risk management-related Electronics
FSG supplies and installs CCTV, access control and electric
fencing in the southern KZN area (Durban/Pietermaritzburg
and surrounds). FSG also maintains a long-term relationship
with control room facility that monitors CCTV-generated
images in real-time.
FSG supplies and installs the full range of CCTV systems; from
systems that rely on older analogue technology to systems
that rely on the latest digital, internet protocol CCTV
technology.
The popularity of CCTV technology has reduced the cost of 4 –
6 camera CCTV systems (which is adequate for most
residential applications) to about the same as a residential
burglar alarm system. Furthermore, even base technology has
advanced such that if a residential property has suitable
broadband service, for no extra cost a basic 4 – 6 camera CCTV
systems can be configured to view real-time footage on a
smartphone cell phone from anywhere in the world.
The most risk management beneficial installations are those
that integrate CCTV systems, alarm system and electric
fencing. FSG supplies and installs such integrated systems.
FSG also supplies a range of covert risk-management related
electronics nationally, including audio recording devices,
camera/video devices and audio-visual recording devices. We
also employ such equipment to gather evidence for forensic
investigations if the circumstances of an investigation permit
their use.
Operations Risk Audits
FSG conducts Operations Risk Audits using our OPERATIONS
RISK AUDIT Service Product (“ORA”).
Our ORA is an investigative audit process that is a “front door
to back door” assessment of the risks associated with each
function of an entity, and that is executed in a linear fashion
that mirrors the flow of work through that entity. This linear
approach permits us to assess how the risk management
processes and procedures of one workflow function influence
the capacity of the next workflow function to manage its
inherent risks.
While the above description of our ORA is illustrative, it is also
an over-simplification. Often, the next stage of the workflow
process of an entity can be several different functions that
operate in parallel or a manner other than “linear”.
The final product of our ORA:
1. Is a “front to back door”, “work-flow by work-flow
function” assessment of both manifested and potential
risks.
2. Can be used as the basis for constructing an entity-specific
risk management programme.
3. Includes an audit process to assess the efficacy of - and if
necessary, amend - the resultant risk management
programme.
Risk-Management Consulting
Risk-management consultants identity “the risk to loss” of an
entity and evolve strategies/processes to prevent loss.
The risk management consulting capacity of FSG is a factor of
four things:
1. The application of our forensic investigative methodology
to identify risks.
2. Our cumulative knowledge derived from more than three
decades of executing forensic investigations (that identify
and investigate loss) in multiple risk environment.
3. Our ORA.
4. The fact that the benefits of PREVENTION are much more
significant and less expensive than the cost of CURE.”

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Company Profile

  • 1. Forensic Investigators, Auditors, Intelligence Analysts, Risk Managers & Tracers _______________________________________________________________________________________________________________________________ FOHLA SECURITY CC t/a | CIPC REG: 2003/050972/23 | PSIRA REG: 1144490 | VAT REG: 4370208110 Shareholders: M Nxumalo (Chairperson), W Jardine (CEO), S Deghaye (Co. Secretary) OFFICES NATIONALLY. BUT ALL INSTRUCTIONS/ENQUIRIES MUST BE ADDRESSED TO OUR DURBAN HEAD OFFICE 7 Cedar Road, Westville, Durban, SOUTH AFRICA, 3629 | PO Box 17, Pavilion, SOUTH AFRICA, 3611 | Website: www.fsgforensics.co.za Tel: +27 (31) 270 2700 | Fax: +27 (0) 86 516 8722 | Mobile: +27 (0) 83 784 1523 | Email: fsg@fsgforensics.co.za 1 The predecessor forensic investigation practice of FSG was founded in 1985 by our incumbent CEO, Willem Jardine. In the following years a Tracing Agency and Security Guarding Service were added before incorporation as Fohla Security CC (t/a FSG Forensics) in 2003. We then expanded our services to include CCTV, alarm and risk management-related electronics installation, alarm monitoring and armed response function. In 2011 we acquired a 51% black shareholding and focus on our core of forensic investigation and tracing services - but now on a national scale. In addition to our Durban head office, we opened offices in Johannesburg and Cape Town. Since 2011 we have sought to: 1. Secure recognition of FSG as the nationally preferred supplier of forensic investigation and tracing service (but including forensic audits and intelligence analysis). 2. Establish a physical footprint in every province in SA. 3. Expand our target markets. The OPERATIONS DIVISIONS of FSG are as follows: TRACING DIVISION  Trace “natural persons” (“NP”).  Trace “juristic person” (“JP”). INVESTIGATION DIVISION  Trace so-called “savvy” debtors and identify, quantify and locate their assets and revenue.  Forensic investigations – crimes and civil disputes.  Financial forensic audits.  Strategic forensic audits.  Forensic intelligence research and analysis.  The design and implementation of investigation, audit, intelligence research/analysis, and tracing Service Products.  Trust and Estate-related services. AUXILIARY SERVICES DIVISION  Security guarding services.  Risk management-related electronics.  Operations Risk Audits.  Risk Management Consulting. CONTENTS 1. Introduction 2. FSG is a forensic investigation practice 3. FSG and “Risk Management” 4. Service Products 5. The Tracing Division of FSG 6. The Investigation Division: a. General & FIMP b. Tracing and other Investigation Service Products c. Forensic Investigations d. Forensic Financial Audits e. Strategic Forensic Audits f. Forensic Intelligence Research & Analysis 7. The Auxiliary Services Division: a. Security Guards b. Risk Management-Related Electronics c. Operations Risk Audits d. Risk-Management Consulting INTRODUCTION
  • 2. Forensic Investigators, Auditors, Intelligence Analysts, Risk Managers & Tracers _______________________________________________________________________________________________________________________________ FOHLA SECURITY CC t/a | CIPC REG: 2003/050972/23 | PSIRA REG: 1144490 | VAT REG: 4370208110 Shareholders: M Nxumalo (Chairperson), W Jardine (CEO), S Deghaye (Co. Secretary) OFFICES NATIONALLY. BUT ALL INSTRUCTIONS/ENQUIRIES MUST BE ADDRESSED TO OUR DURBAN HEAD OFFICE 7 Cedar Road, Westville, Durban, SOUTH AFRICA, 3629 | PO Box 17, Pavilion, SOUTH AFRICA, 3611 | Website: www.fsgforensics.co.za Tel: +27 (31) 270 2700 | Fax: +27 (0) 86 516 8722 | Mobile: +27 (0) 83 784 1523 | Email: fsg@fsgforensics.co.za 2 Excluding some of the services of our AUXILIARY SERVICES DIVISION, FSG is primarily a forensic investigation practice: 1. Every service of FSG (forensic investigations, audits, intelligence research/analysis and tracing) involves an investigative process. The categorisation of our forensic investigation service (i.e. auditing, intelligence research/ analysis and tracing) serves only to assist the understanding by adopting terms of reference that are employed by our target markets. 2. The investigation service (including audits, intelligence research/analysis and tracing) of FSG is demonstrably forensic when understood as follows: 2.1 The word “forensic” has two core meanings: 2.1.1 As an adjective, it means, “belonging to, used in, or suitable to courts of justice”. 2.1.2 As a noun, it means, “relating to or dealing with the application of scientific knowledge to legal problems”. 2.2 Every investigation conducted by FSG is for an existing or an intended civil or criminal litigation process - or is conducted as though it were for an existing or anticipated civil or criminal litigation processes. 2.3 Because “forensic” also means “belonging to, used in, or suitable to courts of justice”, the first task performed by FSG for every forensic investigation (including audits, intelligence gathering/analysis and tracing) is to identify the applicable legislative framework. (The “legislative framework” are the laws, legal and other prescripts that apply for the resolution of whatever is the subject matter of an investigation, and always includes consideration of the rules that govern the admissibility of evidence.) 2.4 FSG relies on “the application of scientific knowledge to (resolve) legal problems” in two ways: 2.4.1 For all investigations, we employ whatever science or professional discipline that has a forensic application that can discover evidence that would otherwise remain hidden. 2.4.2 The investigative methodology employed by FSG is our forensic application of the universally accepted science of research known as Scientific Method. The objective of every service of FSG is to manage risk. While FSG is primarily retained to quantify loss (that could be the result of crime, civil disputes and accidents), to recover that which was lost, and to sanction those responsible for loss, the services of FSG can equally: 1. Identify the unmanageable, unmanaged, inadequately managed and unmitigated risks that occasion the opportunity for loss 2. Remedy the risk that occasions loss incidents. 3. Prevent the reoccurrence of loss. The tasks of 1 - 3 comprise the discipline of Risk Management. While FSG has achieved recognition nationally in our target markets as a Forensic Investigation and Tracing practice, our further objective is to be recognised nationally as a Risk Management Consultancy practice because Risk Management is the flip side of the coin of forensic investigation. FSG can employ what is revealed by a given forensic investigation and the knowledge accumulated from more than three decades of executing forensic investigations in all nature of risk environments (businesses, government departments, SOE, NGO and individuals) to evolve strategies to manage their “risk to loss”. In our efforts to also be recognised as a Risk Management Consultancy practice: 4. From 1985 our forensic investigation reports have always included: 4.1 Identification of the unmanageable, unmanaged, inadequately managed, and unmitigated risks of the risk environment of the associated investigation. 4.2 Proposed amendments to the infrastructure, resources, policies and procedures of the associated risk environment, to prevent the reoccurrence of loss. 5. We have developed an OPERATIONS RISK AUDIT Service Product (“ORA”) that can: 5.1 Identify the risks of any risk environment. 5.2 Be employed forensically. 5.3 Direct the construction of integrated risk management programmes. FSG AND RISK MANAGEMENT FSG IS A FORENSIC INVESTIGATION PRACTICE
  • 3. Forensic Investigators, Auditors, Intelligence Analysts, Risk Managers & Tracers _______________________________________________________________________________________________________________________________ FOHLA SECURITY CC t/a | CIPC REG: 2003/050972/23 | PSIRA REG: 1144490 | VAT REG: 4370208110 Shareholders: M Nxumalo (Chairperson), W Jardine (CEO), S Deghaye (Co. Secretary) OFFICES NATIONALLY. BUT ALL INSTRUCTIONS/ENQUIRIES MUST BE ADDRESSED TO OUR DURBAN HEAD OFFICE 7 Cedar Road, Westville, Durban, SOUTH AFRICA, 3629 | PO Box 17, Pavilion, SOUTH AFRICA, 3611 | Website: www.fsgforensics.co.za Tel: +27 (31) 270 2700 | Fax: +27 (0) 86 516 8722 | Mobile: +27 (0) 83 784 1523 | Email: fsg@fsgforensics.co.za 3 In addition to generally offering a forensic investigation service (including forensic audits, intelligence research/analysis and tracing), FSG has also developed numerous forensic investigation SERVICE PRODUCTS that are designed to meet the recurring needs of our different target markets. Service Products serve to, in advance of executing that Service Product: 1. Define the scope of work of the Service Product. 2. Set out our terms and conditions of service for that Service Product. 3. Put a fee to the execution of that Service Product. 4. Provide our clients with a tool to measure our performance of the execution - and the results of - executing a Service Product Service Products also serve to benchmark (for our clients, our target markets and our competitors): 4.1 What the scope of work of an investigation that is intended to achieve a specific objective should be. 4.2 What the “best practices” of the execution of the scope of work of a Service Product that is intended to achieve a specific objective should be. FSG publishes a SERVICE PROFILE for each of our Service Products. SERVICE PROFILES detail the scope of work, terms and conditions of service, and fee of the associated Service Product. SERVICE PROFILES are available from FSG upon request or on the website of FSG at www.fsgforensics.co.za. One of our Service Products is our STANDARD DEBTOR TRACE Service Product (“SDT”) that is the sole service of our TRACING DIVISION. In SA, standard debtor tracing service (“S-D-T-S”) has traditionally been the service that is provided by so-called “Tracing Agencies” (“TTA”). The objective of our SDT and the S-D-T-S of TTA is to trace absconded debtors so that legal process (court-issued documents such as summons, notices, etc.) can be served on traced debtors by the Sheriff of the Court (“Sheriff”). The primary consumer of S-D-T-S are legal practices that have a debt recovery/commercial litigation function (S-D-T-S are also consumed by non-attorney “registered debt collectors”, the credit-control function of corporates, financial services providers, outsourced credit control service providers and the recoveries function of short term insurers. However, these employ S-D-T-S in a manner that is different from that of legal practices). While our SDT is unique, different and superior to the S-D-T-S of TTA, we nonetheless accept SDT instructions from legal practices on the same terms and conditions as TTA: 5. Instructions are subject to the principle of “no trace, no fee”, which means: 5.1 If a TTA/FSG cannot trace a debtor, no fee can be raised. 5.2 An S-D-T-S report (or the SDT report of FSG) must be successful for a TTA/FSG to earn a fee. While a TTA/FSG may issue a positive trace report – i.e. one that claims to provide the traced details of an absconded debtor – that positive trace report only becomes a successful trace report if it permits a Sheriff to serve legal process on a debtor at the traced address. (If a Sheriff successfully serves legal process, the Sheriff issues a Return of Service. If a Sheriff is unable to serve legal process, the Sheriff issues a Return of Non-Service.) 6. The fee for a successful S-D-T-S report must be fixed and limited. It may not significantly exceed what the regulations of the Magistrate’s Court Act permit to be recoverable from an absconded debtor for “tracing fees”. 6. S-D-T-S/SDT reports must be guaranteed to be accurate for 60 days because legal practices require 60 days to issue and serve legal process. 7. S-D-T-S instructions have a 30-day mandate period. 8. If positive S-D-T-S reports results in a Return of Non-Service and a Sheriff attempted to serve legal process during the 60-day guarantee period, TTA/FSG must re-trace that debtor for no additional charge. While legal practices do not pay TTA/FSG for unsuccessful S-D-T-S reports, they must still pay a Sheriff the fee that the Sheriff raises for Returns of Non-Service. However, a Sheriff’s fee for a Return of Non-Service is not recoverable from a debtor and consequently: 9. The fee for a Return of Non-Service is considered a wasted cost. 10. Legal practices assess the efficacy of TTA/FSG in terms of the extent to which their positive trace reports result in Returns of Service because the wasted cost of a Return of Non-Service must be paid from the resources of the legal practice that instructed a Sheriff (or by its client). SERVICE PRODUCTS THE TRACING DIVISION OF FSG
  • 4. Forensic Investigators, Auditors, Intelligence Analysts, Risk Managers & Tracers _______________________________________________________________________________________________________________________________ FOHLA SECURITY CC t/a | CIPC REG: 2003/050972/23 | PSIRA REG: 1144490 | VAT REG: 4370208110 Shareholders: M Nxumalo (Chairperson), W Jardine (CEO), S Deghaye (Co. Secretary) OFFICES NATIONALLY. BUT ALL INSTRUCTIONS/ENQUIRIES MUST BE ADDRESSED TO OUR DURBAN HEAD OFFICE 7 Cedar Road, Westville, Durban, SOUTH AFRICA, 3629 | PO Box 17, Pavilion, SOUTH AFRICA, 3611 | Website: www.fsgforensics.co.za Tel: +27 (31) 270 2700 | Fax: +27 (0) 86 516 8722 | Mobile: +27 (0) 83 784 1523 | Email: fsg@fsgforensics.co.za 4 Furthermore, because legal practices do not pay for “no trace” S-D-T-S/SDT reports and unsuccessful S-D-T-S/SDT reports, they are not loyal to any specific TTA. Instead, they retain several TTA that they instruct in succession (starting with the TTA they assess to be most effective) in the hope that one of their TTA (or FSG) will produce a successful report. (It follows that the ranking that legal practices give to their TTA/FSG is subject to constant change, based on the perceived fluctuation of efficacy.) The SDT of FSG is unique, different and superior to the S-D-T-S of TTA is because: 11. It executed in a manner that eliminates the risk of Returns of Non-Service (and wasted costs) and: 11.1 To produce the highest possible rate of positive SDT reports compared with the number of S-D-T-S instructions received. 11.2 To finalise S-D-T-S instructions within 14 days. 11.3 SDT can trace both natural persons (“NP”) and juristic persons (“JP”). 12. Our SDT is a specific form of forensic investigation. We designed our SDT in the context of the applicable legislative framework. 13. Every positive SDT report and every “no trace” SDT report we produce is subjected to a quality assurance process before that report is released. FSG has developed a forensic “professional discipline”, our STANDARD TRACE PROCEDURE, that is unique to FSG, that is the product of more than three decades experience tracing debtors, and that is continuously subject to the attention of our R&D function. “No trace” and positive SDT reports are not released before auditing for compliance with our STANDARD TRACE PROCEDURE forensic professional discipline. 14. Unlike the S-D-T-S of TTA, the SDT of FSG is more effective in eliminating the risk of Returns of Non-Service to the extent that a legal practice is loyal to the FSG brand. Our SDT Service Profile provides a detailed explanation of 11 – 14 above. Finally, because legal practices are also required to trace so- called “savvy” debtors and “savvy” respondents to financial claims, we have constructed an INVESTIGATION tracing- related Service Product to locate savvy debtors/respondents that cannot be traced in a manner that permits the service of legal process using the S-D-T-S of TTA or the STD of FSG. Refer to our SECOND PHASE TRACE Service Product (“2PT”) introduced in THE INVESTIGATION DIVISION OF FSG section of this Company Profile. General Because legal practitioners have been a primary target market and source of instructions to FSG for more than three decades, we can describe the extent of the experience and expertise of the forensic investigation services of FSG as follows: Think of all the reasons why a natural or juristic person may need the services of a legal practitioner. That could be the subject of a forensic investigation instruction to FSG. FSG has provided forensic investigation services for nature of civil and criminal litigation. While legal practitioners nationally remain a primary target market of FSG, we have expanded our target markets to include corporate business, small business, government departments/SOE, NPO and NP. The services of our INVESTIGATION DIVISION include: 1. The execution of FSG-designed tracing, forensic investigation and forensic audit Service Products. 2. Forensic Investigations. 3. Forensic financial audits. 4. Strategic forensic audits. 5. Forensic intelligence research and analysis. There are no Batchelor or Diploma qualifications in SA that prepare persons to practice as forensic investigators (“FI”). FSG has implemented an in-house Forensic Investigator Mentorship Programme (“FIMP”) that teaches persons with qualifications in law, accounting, auditing, administration, criminology, etc. our investigative (and audit) methodology that is a forensic application of SCIENTIFIC METHOD and the skills of other relevant disciplines and the practical application of these skills, so that they can use their skills to practice as FI. THE INVESTIGATION DIVISION OF FSG
  • 5. Forensic Investigators, Auditors, Intelligence Analysts, Risk Managers & Tracers _______________________________________________________________________________________________________________________________ FOHLA SECURITY CC t/a | CIPC REG: 2003/050972/23 | PSIRA REG: 1144490 | VAT REG: 4370208110 Shareholders: M Nxumalo (Chairperson), W Jardine (CEO), S Deghaye (Co. Secretary) OFFICES NATIONALLY. BUT ALL INSTRUCTIONS/ENQUIRIES MUST BE ADDRESSED TO OUR DURBAN HEAD OFFICE 7 Cedar Road, Westville, Durban, SOUTH AFRICA, 3629 | PO Box 17, Pavilion, SOUTH AFRICA, 3611 | Website: www.fsgforensics.co.za Tel: +27 (31) 270 2700 | Fax: +27 (0) 86 516 8722 | Mobile: +27 (0) 83 784 1523 | Email: fsg@fsgforensics.co.za 5 Service Products SECOND PHASE TRACE Service Product (“2PT”): 2PT are designed to trace so-called “savvy” debtors/respondents (both NP and JP) who cannot be located using SDT. The characteristics of “savvy” debtors/respondents include the following: 1. The quantum of the debt/financial claim associated with a savvy debtor is substantial (tens of thousands of rand and more). 2. They have learned to avoid leaving an electronic or paper trail of their movements. 3. They are not openly active in the credit environment. 4. Family, friends and associates shield them. 5. They do not appear to have any assets or sources/quantum of revenue (and it is usually discovered that they have learned to disguise their ownership of assets and sources/quantum of revenue precisely to frustrate the efforts of creditors). The successful resolution of a defaulted debt/financial claims involving savvy debtors/respondents (where the quantum is usually substantial) is the product of achieving two things: 6. Tracing the NP/JP debtor/respondent in a manner that a Sheriff can serve legal process. 7. Identifying, quantifying and locating the assets and sources/quantum of revenue of the savvy debtor/ respondent. While the tracers of our TRACING DIVISION execute SDT, 2PT are executed by the forensic investigators (“FI”) of our INVESTIGATION DIVISION. 2PT permit FI to do the following to trace savvy debtors/respondents: 8. Execute the scope of work our SDT. 9. Physically visit/interrogate the last known associates and places of association. 10. Consult resources that cost more to access than our fee for a successful SDT. 11. Purchase all nature of confidential information from confidential informants (“CI”). 12. Conduct periods of surveillance. 13. Employ components of the scope of work of missing and sought persons’ investigations. The full scope of work, terms and conditions of service, and fee of our 2PT Service Product and detailed in our 2PT Service Profile. FINANCIAL ASSESSMENT INVESTIGATION Service Product (“FAI”): FAI provide to conduct comprehensive financial assessment investigations for: 1. NP 2. JP 3. Trusts. FAI are conducted for several reasons, including: 4. To identify, quantify and locate the assets and sources/quantum of revenue of savvy debtors/responds. 5. To unbundle complex corporate structures. 6. As a form of due diligence to assess: 6.1 The viability/sustainability of concluding a business/ financial transaction. 6.2 If the cost of litigation to secure a civil judgement against an NP, JP or Trust is recoverable from that NP, JP or Trust.’ 6.3 If an NP, JP or Trust possesses the assets/financial wealth to satisfy the quantum of a civil judgement. 6.4 If recovery is more likely to success consequent to sequestration/liquidation rather than debt recovery/financial claim litigation. FAI are potentially complex, expensive investigations. A comprehensive FAI Service Profile is available that explains the legislative and other frameworks required to contextualise the prescribed scope of work of FAI, as set out in the proforma Instruction Forms that must be used to instruct FSG to execute FAI for different types of legal persona. . THIRD-PARTY TRACE Service Product (“TPT”): Another application for the S-D-T-S of TTA/the STD of FSG is to trace the Third-Parties (“TP”) to insured loss incidents for the recoveries function of short-term insurers. However, TPT also provides to: 1. Assess the extent to which TP are liable for an insured loss. 2. Establish if TP was insured for the insured loss incident and if so, to obtain the insurance particulars of TP. 3. Reconstruct insured loss incidents (including locating and deposing witnesses) to resolve disputes between insured parties and TP regarding liability for insured losses. 4. If TP is assessed to be partially or entirely responsible for an insured loss incident and TP refutes any liability, to determine the capacity of TP to satisfy the claim for an insured loss incident. 5. Negotiate the settlement of insured loss claims with TP.
  • 6. Forensic Investigators, Auditors, Intelligence Analysts, Risk Managers & Tracers _______________________________________________________________________________________________________________________________ FOHLA SECURITY CC t/a | CIPC REG: 2003/050972/23 | PSIRA REG: 1144490 | VAT REG: 4370208110 Shareholders: M Nxumalo (Chairperson), W Jardine (CEO), S Deghaye (Co. Secretary) OFFICES NATIONALLY. BUT ALL INSTRUCTIONS/ENQUIRIES MUST BE ADDRESSED TO OUR DURBAN HEAD OFFICE 7 Cedar Road, Westville, Durban, SOUTH AFRICA, 3629 | PO Box 17, Pavilion, SOUTH AFRICA, 3611 | Website: www.fsgforensics.co.za Tel: +27 (31) 270 2700 | Fax: +27 (0) 86 516 8722 | Mobile: +27 (0) 83 784 1523 | Email: fsg@fsgforensics.co.za 6 Details are provided in our TPT Service Profile. OTHER SERVICE PRODUCTS: While our SDT, 2PT, FAI and TPT Service Products are consumed extensively by our legal practitioner clients, FSG’s SERVICE PRODUCTS also include the following: 1. INTERNATIONAL TRACE Service Product (“INTT”). 2. HAGUE INTERNAL CHILD ABDUCTION Service Product (“HICA”) 3. OPERATIONS’ RISK AUDIT Service Product (“ORA”). 4. HIGH RICK DEBTOR CREDIT-WORTHINESS ASSESSMENT Service Product (“HRDC-WA”) 5. BACKGROUND-CHECK INVESTIGATION Service Product (“BCI”). 6. MISSING/SOUGHT PERSONS Service Product (“MSP”) One of the objectives of FSG to develop Service Products for as many of the recurring tracing, investigation, audit and intelligence research/analysis requirements of our target markets as possible. Forensic Investigations While our SERVICE PRODUCTS are all expressions of the services of the forensic investigation practice of FSG (bearing in mind that “forensic financial and strategic audits” and “forensic intelligence research and analysis” are included in our definition of “investigation services”), it is necessary to include a general “forensic investigation service” section in this Company Profile: 1. To cater for forensic Investigative requirements for which we have not developed a SERVICE PRODUCT. 2. Because the range of issues that could be the subject of a forensic investigative is such that it will never be possible to develop SERVICE PRODUCTS for all requirements. In response to all forensic investigation instructions/enquiries for which we have not developed a SERVICE PRODUCT, we construct and present a SERVICE PROPOSAL that: 3. Sets out what we assess to be the scope of (the forensic investigative) work required to address the subject of the instruction/enquiry. 4. Explains our terms and conditions of service. 5. Details our fee to execute each component of the proposed scope of work. 6. Once agreed to by our client, becomes a Service Level Agreement that can be used to measure our performance. It is seldom possible to put a fixed fee to the resolution of a forensic investigative requirement because: 7. Investigations are dynamic in nature. 8. The pursuit of one avenue of enquiry often reveals another avenue of enquiry that could not be anticipated in advance of pursuing the other avenue of enquiry. Instead of quoting a fixed fee, FSG proposes an “initial budget” for our fee, to which client must agree and provide for. However, we reserve the right to revert to client to motivate additional budgets if we cannot finalise the investigation without exhausting the initial budget subject to: 9. Accounting for the exhaustion of the initial budget (or the previous additional budget agreed to) to client’s satisfaction. 10. Demonstrating that there remain avenues of enquiry/leads to explore that may produce the required evidence. A term and condition of service is advance payment of 50% of the initial budget (and the advance payment of 50% of any additional budgets agreed to). However: 11. No client of FSG will never be indebted to FSG in an amount that is greater than the initial budget (or an additional budget) agreed to. 12. Every client of FSG has the right to decline a motivation for an additional budget. In the General section of THE INVESTIGATION DIVISION OF FSG (see above), we have already stated the extent of our forensic investigation experience and expertise. However, the following are some of the SPECIFIC areas/types of forensic investigation for which FSG has earned a reputation for excellence in our target markets: 11 Executing 2PT and finding missing/sought persons. 12 Ascertaining, quantifying and locating the assets of NP, JP and Trusts. 13 Unbundling corporate structures to identify, for example, the holding company of a group of entities; alternatively, to confirm that a group of entities (that are associated because they share one or more members/directors) are operationally and financially unrelated. 14 Investigations to support or defend allegations of breach of contract. 15 Labour disputes and disciplinary enquiries. 16 Financial and so-called “white-collar crime”, and financial disputes, including theft, fraud, illegal asset protection strategies, cyber scams, Ponzi schemes, procurement fraud, fake banking details fraud, romance scams, unjust enrichment, jobs for cash, and financial misconduct in all its forms.
  • 7. Forensic Investigators, Auditors, Intelligence Analysts, Risk Managers & Tracers _______________________________________________________________________________________________________________________________ FOHLA SECURITY CC t/a | CIPC REG: 2003/050972/23 | PSIRA REG: 1144490 | VAT REG: 4370208110 Shareholders: M Nxumalo (Chairperson), W Jardine (CEO), S Deghaye (Co. Secretary) OFFICES NATIONALLY. BUT ALL INSTRUCTIONS/ENQUIRIES MUST BE ADDRESSED TO OUR DURBAN HEAD OFFICE 7 Cedar Road, Westville, Durban, SOUTH AFRICA, 3629 | PO Box 17, Pavilion, SOUTH AFRICA, 3611 | Website: www.fsgforensics.co.za Tel: +27 (31) 270 2700 | Fax: +27 (0) 86 516 8722 | Mobile: +27 (0) 83 784 1523 | Email: fsg@fsgforensics.co.za 7 17 The quantification of the financial estates of divorcing spouses to facilitate the equitable division, the resolution of spousal/child maintenance claims and investigations to support/defend forfeiture claims. 18. Bribery and corruption in the public and private sectors, and between the public and private sectors. 19. Insurance-related investigations, including insurance fraud, assessing the merits of claims, the reconstruction of insured loss incidents, recovering lost insured goods, challenged repudiated claims, finding and deposing witnesses, locating Third-Parties, financial assessments, and apportioning liability between multiple parties. 20. Deceased and Insolvent Estates. 21. Profiling crime and identifying criminal syndicates. 22. Murder. 23. Assault common and GBH. 24. Domestic violence. 25. Child abuse. 26. Forensic investigation project-management. . As a matter of policy, FSG will not accept an instruction: 27 Unless our efforts will have value for the legal requirements of our client (or if there is a possibility that the results of our efforts will be required for a litigation process). 28 If accepting an instruction places us at risk to a conflict of interests. Forensic Financial Audits FSG is not a registered accounting practice, but: 1. One of our shareholders of FSG is a chartered accountant. 2. Several of our FI are chartered/accredited accountants who have opted to pursue their careers as FI. FSG is competent to conduct forensic financial audits if they are signed off by an FI who is an accredited/chartered accountant. Furthermore, FI who are not accredited accountants are trained to assist with forensic financial audits. Because our expertise for producing detailed financial assessments and for the investigation of financial crimes are recognised, many investigations undertaken by FSG have a forensic financial audit requirement. Consequently: 3. We maintain a forensic financial audit capacity. 4. We include forensic financial audits in the service bouquet of our INVESTIGATION DIVISION. Official definitions of the word “audit” associate the task with financial records. However, even in this context, “audit” refers to comparing a set of financial records with: 5. The financial transactions of the entity to which they pertain. 6. Applicable legislation, legal prescripts and the General and Accepted Accounting Principles (“GAAP”). FORENSIC FINANCIAL AUDITS conducted by forensic accountants (there is no such practitioner as a “forensic auditor”) compare a set of financial records with the subjects of par 5 and 6 immediately above to identify evidence of financial misconduct for presentation: 7. In civil litigation processes to resolve civil disputes. 8. In criminal litigation processes to prove criminal guilt/defend criminal charges. The point we make is that: 9. The core function of auditing is comparison. 10. “Comparison” is an investigation process. 11. Financial forensic audits produced by FSG employ the same investigative methodology that we employ all forensic investigations. Because the FI of FSG are multi-disciplined, the advantage of retaining FSG to conduct forensic financial audits is our capacity to immediately investigate any issue that arises from a financial forensic audit. Strategic Forensic Audits: Money and financial records/transactions are not the only issues that can be audited (“compared”) that can identify evidence (that is admissible in litigation processes). Compliance with, or the failure to comply with, a prescribed procedure can result in loss. Auditing compliance with/the failure to comply with a prescribed procedure can also: 1. Identity/quantify a loss. 2. Identify who is responsible for a loss. Auditing a prescribed procedure against its implementation environment (“the risk environment”) can measure the capacity of that procedure to derive its intended result. The results of such an audit can be used to assess the extent to which compliance or non-compliance with a prescribed procedure can determine the extent to which a party can be held liable for a loss. Such audits are what we refer to as STRATEGIC FORENSIC AUDITS. They are strategic because they compare the execution of processes/procedures with the manner
  • 8. Forensic Investigators, Auditors, Intelligence Analysts, Risk Managers & Tracers _______________________________________________________________________________________________________________________________ FOHLA SECURITY CC t/a | CIPC REG: 2003/050972/23 | PSIRA REG: 1144490 | VAT REG: 4370208110 Shareholders: M Nxumalo (Chairperson), W Jardine (CEO), S Deghaye (Co. Secretary) OFFICES NATIONALLY. BUT ALL INSTRUCTIONS/ENQUIRIES MUST BE ADDRESSED TO OUR DURBAN HEAD OFFICE 7 Cedar Road, Westville, Durban, SOUTH AFRICA, 3629 | PO Box 17, Pavilion, SOUTH AFRICA, 3611 | Website: www.fsgforensics.co.za Tel: +27 (31) 270 2700 | Fax: +27 (0) 86 516 8722 | Mobile: +27 (0) 83 784 1523 | Email: fsg@fsgforensics.co.za 8 prescribed for implementation, or they compare implemented processes/procedures with a risk environment. They are forensic because they produce evidence that may be admissible in civil and criminal litigation processes. It is also the case that strategic forensic audits can have value for risk-management because they can be used to determine the efficacy of risk management processes/procedures in a given risk environment. Forensic Intelligence Research and Analysis There is truth to the adage that “an investigator is only as good as his sources” – including CI who provide access to confidential information that is not compelled by a court order and is therefore inadmissible as evidence. Notwithstanding in inadmissibility of confidential information obtained through CI, FSG maintains a CI network: 1 That gives us access to all nature of confidential information, the value of which is that: 1.1 They may reveal the location of admissible evidence. 1.2 They can give direction to a forensic investigation. 2 That permits FSG to provide some services that would otherwise not be possible. Examples include the real-time triangulation of the location of cell phones and IMEI profiling to identify who owns a cell phone number. (Both rely on access to CI amongst cellular service providers.) Cell phones are a particularly valuable investigative resource because that are effectively tracking devices. Par 1 – 2 details the “non-forensic” component of the intelligence research/analysis function of our INVESTIGATION DIVISION. However, we cannot itemise all categories of confidential information we can access, less we risk prosecution. Clients need to contact us with their requirements to establish if we can assist. We can detail our forensic intelligence analysis/research services by recounting the following intelligence research and analysis exercise entrusted to FSG.: 3 It is no secret that the so-called SA Arms Deal (Strategic Defence Procurement Package) of 20-odd years ago involved corruption on a massive scale. 4 The FraudNet association of international legal practitioners refers. These practitioners rely on the likes of the USA Foreign Corrupt Practices Act and UK Bribery Act to sanction and make a recovery from multi-national corporates suspected of acts of fraud and corruption – including bribery and corruption involving governments, politicians and senior civil servants. 5 When a SA Arms Deal activist approached one of the FraudNet legal practices to explore the opportunities presented by international, cross-jurisdictional legislation sanction multi-national corporates who bribed officials to secure armaments’ deals, we were appointed to research and collate the available intelligence to assess if there were grounds to proceed against the armaments’ suppliers. 6 We were successful in doing so, but the armaments’ supplier against whom we had gathered the requisite evidence had immunity from prosecution for corruption related to the Arms Deal due to the sanction imposed by a previous application in terms of the USA Foreign Corrupt Practices Act. On a smaller scale, every Service Proposal we produce in response to all forensic investigation instructions/enquiries relies on the intelligence research and analysis we conduct to generate Service Proposals. This capacity contributes substantially to our ability to secure forensic investigation instructions. Security Guards FSG trades a SECURITY GUARDING DIVISION, currently limited to the southern KZN area (Durban/Pietermaritzburg and surrounds). Our SECURITY GUARDING DIVISION serves a niche market that: 1. Require security guards that understand the risk management implications of the security tasks entrusted to them. 2. Subscribe to the maxim that posting security guards armed with firearms is folly given that: 2.1 Criminals are generally better armed such that in the event of armed conflict, security guards will give up their firearms. 2.2 The remuneration of security guards seldom exceeds prescribed minimum rates. Security guards cannot be expected to risk their lives in an armed confrontation (with criminals who are better armed and who act in superior numbers). 2.3 While armed security guards receive training in the use and handling of firearms, the prescribed training is not tactical. 3. Subscribe not only to integrating the security guarding function into the overall risk management programme of the associated risk environment but who also subscribe to THE AUXILIARY SERVICES DIVISION OF FSG
  • 9. Forensic Investigators, Auditors, Intelligence Analysts, Risk Managers & Tracers _______________________________________________________________________________________________________________________________ FOHLA SECURITY CC t/a | CIPC REG: 2003/050972/23 | PSIRA REG: 1144490 | VAT REG: 4370208110 Shareholders: M Nxumalo (Chairperson), W Jardine (CEO), S Deghaye (Co. Secretary) OFFICES NATIONALLY. BUT ALL INSTRUCTIONS/ENQUIRIES MUST BE ADDRESSED TO OUR DURBAN HEAD OFFICE 7 Cedar Road, Westville, Durban, SOUTH AFRICA, 3629 | PO Box 17, Pavilion, SOUTH AFRICA, 3611 | Website: www.fsgforensics.co.za Tel: +27 (31) 270 2700 | Fax: +27 (0) 86 516 8722 | Mobile: +27 (0) 83 784 1523 | Email: fsg@fsgforensics.co.za 9 the idea of seeking intelligent solutions to risk- management challenges. There are several components to this: 3.1 The application of services like our OPERATIONS RISK AUDIT Service Product. 3.2 Identifying tasks and functions that can reliably be automated or managed using Information Technology solutions. (Instead, for example, of arming security guards, equip security guards with remote panic buttons that, when pressed, will create an alarm signal in a control room that has a tactically trained and appropriately equipped “armed response team” that can provide a rapid armed response to the scene of the security incident.) 4. Do NOT subscribe to the militaristic “style” of security guarding service providers. 5. Emphasise the risk management role of security officers over their “security role”. Risk management-related Electronics FSG supplies and installs CCTV, access control and electric fencing in the southern KZN area (Durban/Pietermaritzburg and surrounds). FSG also maintains a long-term relationship with control room facility that monitors CCTV-generated images in real-time. FSG supplies and installs the full range of CCTV systems; from systems that rely on older analogue technology to systems that rely on the latest digital, internet protocol CCTV technology. The popularity of CCTV technology has reduced the cost of 4 – 6 camera CCTV systems (which is adequate for most residential applications) to about the same as a residential burglar alarm system. Furthermore, even base technology has advanced such that if a residential property has suitable broadband service, for no extra cost a basic 4 – 6 camera CCTV systems can be configured to view real-time footage on a smartphone cell phone from anywhere in the world. The most risk management beneficial installations are those that integrate CCTV systems, alarm system and electric fencing. FSG supplies and installs such integrated systems. FSG also supplies a range of covert risk-management related electronics nationally, including audio recording devices, camera/video devices and audio-visual recording devices. We also employ such equipment to gather evidence for forensic investigations if the circumstances of an investigation permit their use. Operations Risk Audits FSG conducts Operations Risk Audits using our OPERATIONS RISK AUDIT Service Product (“ORA”). Our ORA is an investigative audit process that is a “front door to back door” assessment of the risks associated with each function of an entity, and that is executed in a linear fashion that mirrors the flow of work through that entity. This linear approach permits us to assess how the risk management processes and procedures of one workflow function influence the capacity of the next workflow function to manage its inherent risks. While the above description of our ORA is illustrative, it is also an over-simplification. Often, the next stage of the workflow process of an entity can be several different functions that operate in parallel or a manner other than “linear”. The final product of our ORA: 1. Is a “front to back door”, “work-flow by work-flow function” assessment of both manifested and potential risks. 2. Can be used as the basis for constructing an entity-specific risk management programme. 3. Includes an audit process to assess the efficacy of - and if necessary, amend - the resultant risk management programme. Risk-Management Consulting Risk-management consultants identity “the risk to loss” of an entity and evolve strategies/processes to prevent loss. The risk management consulting capacity of FSG is a factor of four things: 1. The application of our forensic investigative methodology to identify risks. 2. Our cumulative knowledge derived from more than three decades of executing forensic investigations (that identify and investigate loss) in multiple risk environment. 3. Our ORA. 4. The fact that the benefits of PREVENTION are much more significant and less expensive than the cost of CURE.”