2. Mission Statement
HITISEM’S mission is to use our extensive IT experience to
deliver tangible business results enabling our clients in
industry and government to profit from the advanced use of
technology.
Our goal is to be the leader in every market we serve, to
the benefit of our customers and our partners.
3. Market Summary
• HITISEM provides consultation and services for
implementing IT Service Management Tools:.
• CRM
• ERP
• DMS
• OTRS vs other software
• ITSM and ITIL Awareness
• Brand Awareness
4. SWOT Analysis
Strength
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Focus on research and development
Diversified product portfolio
Cost Advantages
Staff Qualifications
Opportunities
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New products and services
New Acquisitions
Growing mobile advertising market
Positive outlook for worldwide IT
spending
Faster Market growth
Cross Selling
Weakness
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Lack of product integration
Low efficiency of asset utilization
Weak Image
Threat
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Intense competition
New technologies
Highly regulated industry
5. Opportunities
• Gartner defines a strategic technology as one with the
potential for significant impact on the enterprise in the
next three years.
• Managed services and outsourcing
• Infrastructure Solutions
• Business Application
• Vertical Application
6. Business Concept
• Managed services and outsourcing (Vendor
Management, Cheque and 3D printing, IT Security i.e.
Network Audits, Pen test)
• Infrastructure Solutions ( Network, Virtualization,
Cloud/Client Architecture, Storage and System
Monitoring, OS and Exchange)
• Business Application ( Application Development, ERP,
Software testing, Mobile Applications, Website designing)
7. Business Concept
• Vertical Applications
• Remittance Money Exchanger - Multi currency operation,
Inter branch transfer, AML, Reports, Multiple EFT,
Travellers cheque
• Airport & Cargo - AIRPORTSTAR-AEROBILL - Software
Solution for Aeronautical Billing at Airports, Revenue
Accounting and Invoice Generation, Interfaces to
financial accounting systems (e.g. Oracle Finance, SAP)
results in a streamlined workflow.
• Supply Change Management - Promotes the revenue
growth and the inventory reduction. Modules of SCM are
Order Processing Module, Sales and Distribution,
Procurement Analysis, Budget Revision Module, Sales
Forecasting Module. Fishbowl Inventory became the #1
inventory management add-on to QuickBooks.
8. Competition
• Bios ME, Vyom Labs, IBM, Iconics, Prologix Etc.,
Advantages of Hitisem
• Better quality/longer-lasting
• Business Experience and Solutions
• Proactive Staff
• Customized Solutions
• One Stop Shop
• Aligning IT with Your Goals
9. Goals and Objectives
• Increase Volume of Sales
• Grow Profits
• Improve Brand Recognition
• Find new markets for products and services
• Generate new source of revenue
• Increase networking with existing customers
10. Resource Requirements
• List requirements for the following resources:
– Personnel
– Technology
– Promotion
– Products
– Services
11. Key Issues
• New to the IT market
• Building a Responsive IT Infrastructure
• Facilitating and Managing End-User Computing
• Planning and Integrating Multivendor Open Systems
• Improving the Effectiveness of Software Development
