Signify Brief by Wichak Chongudomlert

Increasing Sales, Profit, and
Customer Loyalty through
Signify Solutions
by Wichak Chongudomlert

Signify Co. Ltd Unit No. 3, 931 Chareon-nakorn Rd., Klongsan District, Bangkok 10600, Thailand T:+66 2 863-6038, www.signify.co.th
Proprietary and Confidential. ©Signify Co. Ltd . All Rights Reserved.
12 Years of Experiences serving Sales and CRM customers
–  Signify was established in 2006
–  In 2008, launched the first version of ready-to-use SignifyCRM.
–  In 2010, promoted by Thailand’s Board of Investment (BOI) and certified as consulting company by Ministry of Finance.
Why our customers chose Signify
–  Fast. Signify offers ready-to-use package and quick implementation services.
–  Affordable. Customer saves at least 80%, compared with other software.
–  Scalable. Our solution is flexible for customizations and growing your business.
–  Stable. 100% uptime in the past 2 years.
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Company IntroductionCompany Outline

80% of CEOs believe they
deliver a superior customer
experience…
Bain & Company
Only 8% of their customers
agree
Bain & Company
76% of companies don’t have
a single view of the customer.
It’s a New World. Customers Rule.

When you don’t have a Single View of the Customer.
4
75% of customers are
frustrated because you don’t
know their history.

5
SignifyCRM Systems
Technology empowers your sales and service.

6
SignifyCRM Benefits
Easy-to-Use
•  easy to learn, easy to use, can use it every day.
•  always connected, you can assign jobs and follow up on job’s status update anywhere and anytime.
•  easy to generate reports, share them with your team and your managers in real time.
Get Better Result
•  empower your team to perform PDCA (Plan, Do, Check, Act).
•  manage and achieve the sales forecast
•  maintain the service level for high customer satisfaction.
Technology for Your Growth, Stability, and Sustainability
•  Signify has developed 300+ custom modules for our customers.
•  Signify has provided secured cloud systems, with 100% up time in the past two years.
•  Signify has served live production systems that our customers place 100,000+ relationship and 50,000+ orders every month.
Manage
Team?
Manage
Products
Manage
Customers

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Field Sales Management

8
Order Management
Inbound Sales / Telesales Field Order Captures!

9
Service Management
Web Self-Service!Telephone! Service Counter! Mobile!Field Service!

Why Cloud-Based CRM ???
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1.  Always the best benefits from getting latest software releases and user support.
2.  Lower your cost (no need to maintain data center, servers, and skilled IT professionals).
3.  Secured, Stable with near zero downtime.
4.  Work on any device. Faster on the move (running from Thailand’s Core Network).
5.  Customizable.
6.  Scale up and down with business changes.
7.  Flexibility to Integration.

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1.  Plan appointments using Calendar.
2.  Search information about Customer Account and Contact Info.
3.  Check-in meeting locations.
4.  Update status of Leads and Opportunities.
5.  Respond to customer service cases.
6.  Click-to-Call with auto call log.
7.  Share photo and VDO to the office.
Why MobileCRM ???
Research has shown that companies gain approx. 240 hours of work annually from employees using mobile for
work-related purpose. Source: Flipnet.

Signify Mobile
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ü  check your contact info
ü  click to call
ü  auto call-log
ü  user security controlled
ü  check appointments.ü  know latest updates in
your team
ü  update meeting status
ü  check-in meeting location

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Thank you for your consideration.
for more information, please visit www.signify.co.th

Signify Brief by Wichak Chongudomlert

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