Our client is a global logistics conglomerate headquartered in the U.S., with a broad portfolio of transportation, e-commerce and business services. It has been consistently ranked among the world's most admired and trusted companies. The company offers integrated business applications through operating companies competing collectively and managed collaboratively, under the respected parent brand. The client's express transportation unit delivers millions of packages daily to more than 200 countries and territories. The link(s) in the PDF/Presentation(s) is(are) not working due to some changes in the website. Please refer to the new link(s) http://bit.ly/mFVB9i http://bit.ly/jlzCgQ http://bit.ly/kU7iW9

1. wns.com – Insights – Blogs – Finance and Accounting Services Outsourcing
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The Role of Finance and Accounting in Achieving the CFO’s
Agenda
By Adam Husbands
The mood was rather upbeat at the recent Webinar that WNS conducted in collaboration with FEI. As a part of the survey
we had conducted prior to the Webinar, we had interviewed CFOs from U.S. and U.K., from companies of USD 3 million
and above. Banking / financial services and insurance contributed the largest respondents. The respondents listed three
most critical issues facing organizations today:
 Growing the business
 Competing against new / emerging competition
 Preparing for the upturn (in terms of the economic scenario)
The survival and growth strategy of CFOs in this environment hinged on three critical factors according to the
respondents, including: Improving the internal controls environment; achieving overall transformation in the finance and
accounting function; and preparing for the upturn.
Toward achieving these strategic goals, CFOs realized the importance of undertaking internal process improvement
efforts; deploying or expanding shared service centers; and upgrading finance and accounting staff / talent pool.
80% of the CFOs surveyed believed that finance and accounting outsourcing was an important change effort, far above
commonly known efforts such as deploying new improvement IT software applications. CFOs believe that outsourcing
could reduce their total finance and accounting operating costs; give them the savings required to fund transformation; and
also give them access to external skills and expertise at a far lower cost.
Interestingly, slightly more than half (50.5 percent) recognized that finance and accounting outsourcing was no longer
about outsourcing administrative and back-office finance and accounting activities. While loss of control was viewed as the
biggest risk, with 42% voting for it, it was heartening to note the confidence that organizations had in providers. Only 27%
showed concerns around risk of service provider failure. The survey did find room for improvement in finance and
accounting outsourcing buyer satisfaction levels, but these levels improve over time as buyers gain more experience,
complete transition, and better align the finance and accounting outsourcing goals and strategies to those of the
organization as a whole.
The Webinar revealed that finance and accounting outsourcing had been far more closely held than other domains like
procurement, may be because of its strategic importance in the organization. However, organizations have to realize that
they can realize their true global potential only if they thought outside of provincial paradigms on how work should be
done.
Related content
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http://www.wns.com/blogs/FinanceandAccountingServicesOutsourcing
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