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INTEGRATED INFLUENCE CAMPAIGN
ANNUAL REVIEW
March 2013
WHAT’S INSIDE?
Objectives | Campaign structure | Media audit | Campaign highlights | Success metrics
OBJECTIVES
• Increase sales of PRIL
properties
(Smondos, Neotown, com
mercial spaces) to its
various target audiences
• Increase awareness of Patel Realty
promoted residential properties
• Increase awareness of Patel Realty
promoted commercial properties
• Project Patel Realty as “Land
Programmers” who provide an
integrated lifestyle with
environmentally sustainable
values, transparency in time of
delivery and cost; and distinguished
by its innovations in efficient design
ASPIRATIONAL
NARRATIVE
- Land Programmers
that provide an
integrated lifestyle
with environmentally
sustainable values
- Transparency:Time
andCost
- Innovations for
efficient design
STORYTELLING
INFLUENCER SEDUCTION PLAN
CURRENT
NARRATIVE
- Not in the big league
with
DLF, Unitech, Emaar
MGF
- Known among key
media but poor recall
among buyers
- Low association with
Patel’s innovations:
Smondo and
NeoTown
LAND PROGRAMMERS’/ CORPORATECAMPAIGN
Sustainability | Quality | Integrated Lifestyle | Efficient Design
Tactics: Feature story, social media outreach
TARGETAUDIENCES: HOME BUYERS, RETAILERS,CORPORATE
PRINT | BROADCAST | BLOGGERS | SOCIAL MEDIA
CAMPAIGN 1:
RESIDENTIAL
PROPERTIES (BLR+HYD)
- Audience: Home Buyers
- Tactics: Features, news
announcements, editorial
opportunities, new Facebook
pages, identify Twitter
followers, blogger engagement
CAMPAIGN 2:
COMMERCIAL AND
RETAIL (BLR+MUM)
- Audience: Corporate lease
buyers
- Tactics: Features, news
announcements, editorial
opportunities, Facebook and
Twitter updates, blogger
engagement
COMMUNICATION FRAMEWORK
TARGET AUDIENCE
COMMERCIAL
MARKET
SECOND HOME
OWNERS
INTERIOR
DESIGN +
SUSTAINABILITY
INFLUENCE
INFLUENCE
FIRST TIME
HOME
BUYERS
GENERAL
CONSUMERS
QUICK CHAT WITH MEDIA
MEDIAAUDIT
3
4
5
6
8
0 2 4 6 8 10
Raheja Builders
Godrej Properties
Unitech Group
Lodha Group
DLF Ltd.
Perception: Top national developers
Perception: Top developers in Mumbai
• Hiranandani (2)
• Lodha (2)
India Bulls Real Estate | Peninsula | Tata
Housing | Omkar Realtors and Developers |
Marathon | Oberoi Realty |HDIL | Godrej
Properties (1 each)
0 1 2 3 4 5 6
Lodha
Prestige Group
Sobha Developers
Mantri Developers
Perception: Top developers in
Bangalore
No clear top developer in Mumbai
Lodha Group is mentioned as top
developer across sectors
Top builders are perceived in terms
of scale and range of offering
18 developers were names among
the top developers across India.
MEDIAAUDIT
8
6
3
1
8
0 2 4 6 8 10
Aware of PRIL's management
Aware of PRIL's projects
Aware of PRIL's USP
Never heard of PRIL
Prompted recall of PRIL
Perception: Patel Realty
• Common areas for drivers (insight from one of the interactions)
• Part of Patel Engineering
• Rainwater harvesting
• Pravin Malkani: 7
• Rupen Patel: 1
• Smondo
• Neotown Bangalore
• Neotown Noida
THE CAMPAIGN SERVED
CORPORATE CAMPAIGN
What worked well.
• News led announcements – Investment of INR 2,000 crore at the Global Investors
Meet 2012 held in Bangalore.
• Discussions on realty based topics such as Real Estate Regulatory Bill, black
market, land redevelopment in Mumbai, increase in VAT, MHADA and slum
redevelopment etc, on television and newspaper supplements.
What could have been better.
• Cancellation of participation in industry panel discussion.
• Focused award participation.
• Availability of more corporate announcements focused on Patel Realty’s growth.
• Active participation on LinkedIn.
Key activity highlights
• Global Investor Meet 2012 in Bangalore served as a good news peg for one-to-one
interactions with Mint, Business Line and DNA. Additional coverage was received
through press release dissemination. Total exposure: 31 articles
• Built strong relationship with television channels - NDTV Profit and ET Now. Pravin
Malkani appeared on television nine times in the past year.
• Participated in four real estate awards. Was nominated as a top builder in
Bangalore by Liases Foras for CNBC Awaaz Real Estate Awards. GIREM awards
showed interest in award Patel Realty in exchange for sponsorship.
• Built strong relationships with The Times of India, Hindustan Times, The Hindu and
Mid-Day’s property supplements and generated 20 articles ranging from industry
stories to union budget quotes.
GIM 2012
DNA
BUSINESS LINE
TWITTER
PRESS RELEASE COVERAGE
MINT
THE ECONOMIC TIMES
MID DAY
THE TIMES OF INDIA
HINDUSTAN TIMES
THE TIMES OF INDIA
HINDUSTAN TIMES
THE TIMES OF INDIA
OTHERARTCILES
TELEVISION
NDTV PROFIT: LABOUR SHORTAGE
NDTV PROFIT: COMMERCIAL SPACE IN MUMBAI
NDTV PROFIT: SLUM REDEVELOPMENT
NDTV PROFIT: INCREASING GREEN COVER
LINKEDIN: PRAVIN MALKANI’S PROFILE
WORK IN PROGRESS
RESIDENTIAL CAMPAIGN
What worked well.
• News driven announcements– Green certification from IGBC, launch of Smondo
Gachibowli.
• Size and scale of Neotown generated interest among local and international
journalists.
What could have been better.
• Generate announcements of local relevance from Neotown
• Dependence on government infrastructure: stories to promote Electronic City as a
residential destination fell short because of the dependence on government
initiatives such as the peripheral ring road and metro phase II completions.
Key activity highlights
• Excellent exposure in Business Standard, Deccan Chronicle, Eenadu and Siyasat in
Hyderabad through one-on-one interviews and 13 articles through a press release.
• Full page article in Bangalore Mirror on Neotown being India’s first green township
and 18 articles through a press release.
• Mentions in The Times of India, MagicBricks.com on stories on Bangalore real
estate and Electronic City.
• Television coverage of Neotown and discussion on micro markets in
Hyderabad, both on NDTV Profit.
• Patel Realty introduced to property listing websites –
IndiaProperty.com, CommonFloor.com, MagicBricks.com, 99acres.com
SMONDO GACHIBOWLI LAUNCH
EENADU
EENADU
BUSINESS STANDARD
SIASAT
DECCAN CHRONICLE
KEY COVERAGE HIGHLIGHT
BANGALORE MIRROR
HINDUSTAN TIMES
THE TIMES OF INDIA
TELEVISION
NDTV PROFIT: MICROMARKETS IN HYDERABAD REALTY
NDTV PROFIT: SMONDOVILLE FEATURED
DIGITAL PROPERTIES: FACEBOOK
• ‘I want a home’ on Facebook
– 830+ fans on Facebook
– The post on ‘Living in Bangalore achieved the maximum reach of 14,333 users and a
virality of 110.63%
– Hyderabad launch supported by promotional posts as cover photos and promoting news
articles featuring Pravin Malkani that appeared in Eenadu, Siasat and Business Standard.
– Posts on ‘When is the best time to own a home’, ‘Living in Bangalore’ and ‘Living in
Mumbai went viral, thereby increasing the number of likes to the page itself.
– All posts are being branded with Patel Realty logo thereby aiding in brand recall.
TOP POSTS ON FACEBOOK
Virality:
110.63%
Virality: 75.07%
Talking about this:
• 14,418 likes
• 3,731 shares
• 1,649 comments
Reach:
• 960 organically
• 13,430 viral
Talking about this:
• 2,632 likes
• 1,406 shares
• 408 comments
Reach:
• 432 organically
• 4,103 viral
Virality: 71.49%
Talking about this: 158
Reach: 221
Virality: 61.64%
Talking about this: 286
Reach: 464
Virality: 32.98%
Talking about this: 31
Reach: 94
MORE POSTS
DIGITAL PROPERTIES: TWITTER
• ‘I want a home’ on Twitter
– 150+ followers on Twitter.
– Original tweet are created around home buying, décor tips, green home tips and
industry developments.
– Tweets with a new hashtag every week are posted. Followers are encouraged to tweet
with the hashtag with an incentive of being retweeted.
– Interesting updates from ‘followers’ and ‘followings’ are retweeted.
– Engaged ‘followers’ by responding to their tweets.
SNAPSHOT OF HEADER AND KEY ENGAGEMENTS AND TWEETS
SNAPSHOT OF SUCCESS
SUCCESS METRICS
Tier I
37%
Tier II
63%
0% 0%
Broadcast
9%
Business daily
3%
National mainline
daily
23%
Regional mainline
daily
2%
Online
63%
Residential
50%
Corporate
45%
Commercial/
Retail
5%
0%
Positive, 20 Neutral, 78 Balanced, 3
80
70
66
0
10
20
30
40
50
60
70
80
90
Land programmers Transparency: time
and cost
Innovations for
efficient design
Total number of news articles generated: 102
% tier I publications that generated news on Patel Realty: 54
Thank You.

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Patel Realty India Ltd Apr 2012 - Mar 2013

  • 2. WHAT’S INSIDE? Objectives | Campaign structure | Media audit | Campaign highlights | Success metrics
  • 3. OBJECTIVES • Increase sales of PRIL properties (Smondos, Neotown, com mercial spaces) to its various target audiences • Increase awareness of Patel Realty promoted residential properties • Increase awareness of Patel Realty promoted commercial properties • Project Patel Realty as “Land Programmers” who provide an integrated lifestyle with environmentally sustainable values, transparency in time of delivery and cost; and distinguished by its innovations in efficient design
  • 4. ASPIRATIONAL NARRATIVE - Land Programmers that provide an integrated lifestyle with environmentally sustainable values - Transparency:Time andCost - Innovations for efficient design STORYTELLING INFLUENCER SEDUCTION PLAN CURRENT NARRATIVE - Not in the big league with DLF, Unitech, Emaar MGF - Known among key media but poor recall among buyers - Low association with Patel’s innovations: Smondo and NeoTown LAND PROGRAMMERS’/ CORPORATECAMPAIGN Sustainability | Quality | Integrated Lifestyle | Efficient Design Tactics: Feature story, social media outreach TARGETAUDIENCES: HOME BUYERS, RETAILERS,CORPORATE PRINT | BROADCAST | BLOGGERS | SOCIAL MEDIA CAMPAIGN 1: RESIDENTIAL PROPERTIES (BLR+HYD) - Audience: Home Buyers - Tactics: Features, news announcements, editorial opportunities, new Facebook pages, identify Twitter followers, blogger engagement CAMPAIGN 2: COMMERCIAL AND RETAIL (BLR+MUM) - Audience: Corporate lease buyers - Tactics: Features, news announcements, editorial opportunities, Facebook and Twitter updates, blogger engagement COMMUNICATION FRAMEWORK
  • 5. TARGET AUDIENCE COMMERCIAL MARKET SECOND HOME OWNERS INTERIOR DESIGN + SUSTAINABILITY INFLUENCE INFLUENCE FIRST TIME HOME BUYERS GENERAL CONSUMERS
  • 7. MEDIAAUDIT 3 4 5 6 8 0 2 4 6 8 10 Raheja Builders Godrej Properties Unitech Group Lodha Group DLF Ltd. Perception: Top national developers Perception: Top developers in Mumbai • Hiranandani (2) • Lodha (2) India Bulls Real Estate | Peninsula | Tata Housing | Omkar Realtors and Developers | Marathon | Oberoi Realty |HDIL | Godrej Properties (1 each) 0 1 2 3 4 5 6 Lodha Prestige Group Sobha Developers Mantri Developers Perception: Top developers in Bangalore No clear top developer in Mumbai Lodha Group is mentioned as top developer across sectors Top builders are perceived in terms of scale and range of offering 18 developers were names among the top developers across India.
  • 8. MEDIAAUDIT 8 6 3 1 8 0 2 4 6 8 10 Aware of PRIL's management Aware of PRIL's projects Aware of PRIL's USP Never heard of PRIL Prompted recall of PRIL Perception: Patel Realty • Common areas for drivers (insight from one of the interactions) • Part of Patel Engineering • Rainwater harvesting • Pravin Malkani: 7 • Rupen Patel: 1 • Smondo • Neotown Bangalore • Neotown Noida
  • 11. What worked well. • News led announcements – Investment of INR 2,000 crore at the Global Investors Meet 2012 held in Bangalore. • Discussions on realty based topics such as Real Estate Regulatory Bill, black market, land redevelopment in Mumbai, increase in VAT, MHADA and slum redevelopment etc, on television and newspaper supplements. What could have been better. • Cancellation of participation in industry panel discussion. • Focused award participation. • Availability of more corporate announcements focused on Patel Realty’s growth. • Active participation on LinkedIn.
  • 12. Key activity highlights • Global Investor Meet 2012 in Bangalore served as a good news peg for one-to-one interactions with Mint, Business Line and DNA. Additional coverage was received through press release dissemination. Total exposure: 31 articles • Built strong relationship with television channels - NDTV Profit and ET Now. Pravin Malkani appeared on television nine times in the past year. • Participated in four real estate awards. Was nominated as a top builder in Bangalore by Liases Foras for CNBC Awaaz Real Estate Awards. GIREM awards showed interest in award Patel Realty in exchange for sponsorship. • Built strong relationships with The Times of India, Hindustan Times, The Hindu and Mid-Day’s property supplements and generated 20 articles ranging from industry stories to union budget quotes.
  • 14. THE ECONOMIC TIMES MID DAY THE TIMES OF INDIA HINDUSTAN TIMES THE TIMES OF INDIA HINDUSTAN TIMES THE TIMES OF INDIA OTHERARTCILES
  • 15. TELEVISION NDTV PROFIT: LABOUR SHORTAGE NDTV PROFIT: COMMERCIAL SPACE IN MUMBAI NDTV PROFIT: SLUM REDEVELOPMENT NDTV PROFIT: INCREASING GREEN COVER
  • 16. LINKEDIN: PRAVIN MALKANI’S PROFILE WORK IN PROGRESS
  • 18. What worked well. • News driven announcements– Green certification from IGBC, launch of Smondo Gachibowli. • Size and scale of Neotown generated interest among local and international journalists. What could have been better. • Generate announcements of local relevance from Neotown • Dependence on government infrastructure: stories to promote Electronic City as a residential destination fell short because of the dependence on government initiatives such as the peripheral ring road and metro phase II completions.
  • 19. Key activity highlights • Excellent exposure in Business Standard, Deccan Chronicle, Eenadu and Siyasat in Hyderabad through one-on-one interviews and 13 articles through a press release. • Full page article in Bangalore Mirror on Neotown being India’s first green township and 18 articles through a press release. • Mentions in The Times of India, MagicBricks.com on stories on Bangalore real estate and Electronic City. • Television coverage of Neotown and discussion on micro markets in Hyderabad, both on NDTV Profit. • Patel Realty introduced to property listing websites – IndiaProperty.com, CommonFloor.com, MagicBricks.com, 99acres.com
  • 20. SMONDO GACHIBOWLI LAUNCH EENADU EENADU BUSINESS STANDARD SIASAT DECCAN CHRONICLE
  • 21. KEY COVERAGE HIGHLIGHT BANGALORE MIRROR HINDUSTAN TIMES THE TIMES OF INDIA
  • 22. TELEVISION NDTV PROFIT: MICROMARKETS IN HYDERABAD REALTY NDTV PROFIT: SMONDOVILLE FEATURED
  • 23. DIGITAL PROPERTIES: FACEBOOK • ‘I want a home’ on Facebook – 830+ fans on Facebook – The post on ‘Living in Bangalore achieved the maximum reach of 14,333 users and a virality of 110.63% – Hyderabad launch supported by promotional posts as cover photos and promoting news articles featuring Pravin Malkani that appeared in Eenadu, Siasat and Business Standard. – Posts on ‘When is the best time to own a home’, ‘Living in Bangalore’ and ‘Living in Mumbai went viral, thereby increasing the number of likes to the page itself. – All posts are being branded with Patel Realty logo thereby aiding in brand recall.
  • 24. TOP POSTS ON FACEBOOK Virality: 110.63% Virality: 75.07% Talking about this: • 14,418 likes • 3,731 shares • 1,649 comments Reach: • 960 organically • 13,430 viral Talking about this: • 2,632 likes • 1,406 shares • 408 comments Reach: • 432 organically • 4,103 viral Virality: 71.49% Talking about this: 158 Reach: 221 Virality: 61.64% Talking about this: 286 Reach: 464 Virality: 32.98% Talking about this: 31 Reach: 94
  • 26. DIGITAL PROPERTIES: TWITTER • ‘I want a home’ on Twitter – 150+ followers on Twitter. – Original tweet are created around home buying, décor tips, green home tips and industry developments. – Tweets with a new hashtag every week are posted. Followers are encouraged to tweet with the hashtag with an incentive of being retweeted. – Interesting updates from ‘followers’ and ‘followings’ are retweeted. – Engaged ‘followers’ by responding to their tweets.
  • 27. SNAPSHOT OF HEADER AND KEY ENGAGEMENTS AND TWEETS
  • 29. SUCCESS METRICS Tier I 37% Tier II 63% 0% 0% Broadcast 9% Business daily 3% National mainline daily 23% Regional mainline daily 2% Online 63% Residential 50% Corporate 45% Commercial/ Retail 5% 0% Positive, 20 Neutral, 78 Balanced, 3 80 70 66 0 10 20 30 40 50 60 70 80 90 Land programmers Transparency: time and cost Innovations for efficient design Total number of news articles generated: 102 % tier I publications that generated news on Patel Realty: 54

Editor's Notes

  1. Omkar Realtors and DevelopersOberoi RealtyHiranandaniXRBIA DevelopersVBHC BangaloreSupertech Ltd.SunteckSobha DevelopersPurvankaraPrestige GroupParsvnath Developers Ltd.India Bulls Real EstateHubtown Ltd.HDIL
  2. Virality: The percentage of people who have created a story (like/ share/ comment) from your post out of the total number of unique people who have seen it.Reach: Number of unique people who have seen your post.What’s next?Advertising the Facebook page and specific postsRunning promotional materials such as special surprise for people visiting Neotown (or any other Patel Realty properties) with their families on ‘World Family Day’One big contest run on Facebook page.
  3. What’s next?Promoting specific posts on TwitterRunning promotional materials such as special surprise for people visiting Neotown (or any other Patel Realty properties) with their families on ‘World Family Day’Running hashtag contests. Example: Tweet with #mydreamhomeislike to win surprise gifts.