1. Slide title
Title: Leasing Termination Process Enhancement Version:1.0
Date of Commencement: 24-Jan-2016 Owner/ Sponsor: Vimukthi Senavirathna
Background:
-To get the termination figure customer have to
wait approximately 7 hrs and 25 minutes.
* Based on sample selected
-Branch User do not have any option to give
relevant details to the customer.
-Generated Quotations not used.
Current Condition:
Goal:
-Inform termination figure to the customer within
10 seconds.
-Permanently eliminate un necessary printing and
reduce wastage of man power.
Lean Tools : 01.SECAR : A- Automate
02.VSM
Root cause analysis:
-Aproox.100 request per day.
-70% of the request not execute in the system.
- Less staff to assign each and every request on
time.
Lean Tools : 01. 5 Whys
02. DILO
Team/ People to deliver:- Sakunthala Senavirathne(Leasing Operations Manager)
Vimukthi Senavirathne ( Assistant Manager) Page 01

2. Solutions/ Countermeasures/ Containment:
01.Develop Report where branch user can get
the termination figure of a particular agreement.
02.Enhanced Leasing Early Termination Screen
with Remark filed and Re-develop system
generated quotation schedule with new filed to
eliminate printing cost.
Prepared By:- _________________________
Vimukthi Senavirathne
Approved By :
_________________________________________
Mohan Adhikari (Manager – Application Administration)
__________________________________________
Ayoma Wijayadasa(Senior Manager Nations Leasing
_________________________________
Sheahan Daniel (CM – Leasing)
_________________________________
Sakunthala Senavirathne((Leasing Operations Manager)
Implementation:
A – Accountable, R – Responsible, I – To be kept informed, C - Consultant
Lean Tool : RACI
Follow up action:
Page 02