2. ORGANISATION CHART
CEO
Vijay Salhotra -
DIRECTORS
H.P. Macker.
Raman Macker.
Vikramjit Singh
Gen. Manager
IC Jha
Production & QC Manager
B.G. Soghum
3. QUALITY CERTIFICATIONS
ISO - 9002 certification by TUV (India) since 1996
ISO - 9001 - 2000 Certification in November 2003.
Certificates can be submitted on request
4. FABRICATION CAPABILITIES
Epsilon has facilities to manufacture any SHEET METAL
part/component/assembly in
• MILD STEEL up to 5 mm
• STAINLESS STEEL up to 3 mm
• ALUMINIUM
• COPPER
6. KEY EQUIPMENTS
•Shearing Machines
• Range of Power Presses up to 150 MT
• Hydraulic Deep Draw Presses 75 MT & 300 MT (Deep Drawing up to 250mm
, Table bed size 1500 X 1000 mm Stroke 585 mm, Capacity 300T
• Micro Processor Controlled Seam Welding Machines longitudinal and
circumferential. Spot Welding Machines and Guns
•CNC Press Brake (Hindustan Hydraulics) 110 MT, 3 mt. Length Bending up to
5 mm thickness.
• CNC Turret Punch Press (Strippit - USA) 22 T with 20 Tools
2 Auto Index stations Punching up to 5 mm thickness
7. TOOL MANUFACTURING
• In-house Tool room for routine maintenance of dies & fixture
• As a policy new dies & fixtures are offloaded to the expert Die/tool makers
from approved list of tool makers. This also Helps in simultaneously getting
more than one die / fixture made
• It is our endeavor to ensure that the tooling are the highest in quality & grade.
8. TESTING
• In – house availability of all instruments for in process checking as per ISO 9002
requirements – including MITUTOYO gauges
• For Chemical/Material/Special testing services of approved Testing Laboratories is
utilized.
• Periodic calibration of all instruments done from reputed testing laboratories. All test
certificates can be provided on request.
9. R&D PROTOTYPING
Short run tooling & retyping
In house 2D/3D – CAD facility
Ability to produce tooling and
prototype in short lead time using
CNC Equipment
Trained Personnel.
10. INFRASTRUCTURE
• 10,000 sq. Ft. Floor area in fully developed Industrial Area
• Provision to build additional 10000 sq.ft.
• Labor Force - 65
• Sufficient Power / water connection
• 24 Hours Transport & Dispatch Facility
• Highly Efficient & Dedicated personnel
11. MILESTONES
Started operations in 1967
Serving Mahindra & Mahindra since 1984
Installed our first CNC Punch Press in 1996
Attained ISO Certification in 1998
Were given sole supplier status by Mahindra for it’s Export
Tractor Parts in 2002
Started SS fabrication in 2006
Attained DOL ( Direct on Line) in 2010 for the said Tractor
12. MILESTONES
From: PARULEKAR BALKRISHNA
Sent: Monday, October 04, 2010 6:34 PM
To: info@epsilonauto.com
Cc: KULKARNI ABHAY; MAGO SUBHASH; SESHASAYEE S; LIMAYE MADHAV; SHASTRI DEVANG; RAUT NITIN; ATHALYE VINAYAK;
GAMOTE PRAKASH; CHITALE LAXMAN; PANDIT GURUDATT; RAUT NITIN; DESHPANDE SANJAY U.
Subject: Epsilon Engg.-Direct On Line Status
Dear Mr I C Jha
You are aware that Direct On Line supply of material is a key word today, It assumes a great significance from Quality & Quantity point of view.
For getting DOL Green status, every component Must fulfill following criteria.
•GR Rejection = 0
•LR PPM <500 ppm
•Impeccable Field Performance
•At least ISO 9000 certification
•Availability of Latest PPAP documents
Not fulfilling any of the above criteria, would automatically mean RED status for that component. A DOL Green status to the component would be
prestigious and these components will not be subjected to inspection at Receipt stage. This would result into faster clearing of goods at receipt
stage. % number of components supplied under DOL Green status is likely to be a new vendor rating criteria in near future.
A component cannot be accorded a DOL Green status unless, Quality and consistency with which the Quality is delivered is assured through process
approach. Even a minor flaw in Quality at receipt or Line stage would mean interruption in production which could lead to major loss under extreme
conditions. Such situation would be undesirable from M&M as well as suppliers’ point of view as it could lead to NVAs and loss of opportunities.
13. MILESTONES
We are pleased to inform you that following components supplied by you have been accorded DOL Green status based on
above criteria.
This is the culmination of adherence to Quality systems and Joint efforts from your team & M&M team. Now major challenge lies in
retaining this status . This would require effective review mechanism, ruthless adherence to Quality systems and sensitizing
all concerned.
While retaining DOL Green necessary, the status reverting back to RED because of system non adherence or process violation would be
viewed seriously even leading to invoking of Supplier Consequence Management System if necessary. We are sure, this new initiative
will further accelerate Quality Improvement activities at blistering pace. Please acknowledge the receipt and feel free to revert in case
of any doubt/s.
Warm Regards,
Parulekar B I
Deputy General Manager
Supplier Quality
Sheet Metal and Proprietary Commodity
15. CLIENT LIST
• STAR HOTELS
• Adlabs Novotel, Khapoli Maharastra
• Le Meridian Resort & Spa , Mahableshwar
• Le Meridian – Kitchen Refurbishment, Pune
• Four Seasons, Worli, Mumbai
• West-Inn, Pune
• Swiss Hotel, Goa
• The Leela Kempnski- Chennai
• The Leela Kempnski Rubirshment – Mumbai
• Sun& Sand, Nagpur
• Sun& Sand Refurbishment, Mumbai
• Hotel Executive Enclave, Mumbai
• Syaji Hotel Kholapur
16. CLIENT LIST
• Central Kitchens , Hospitals, Theme Parks & Staff Canteens
1. Adlabs Imagica-Khapoli Mumbai ( 12,000 Sq Ft Kitchen)
2. Dish Central – Mumbai (14,000 Sq Ft HACCP Certified Kitchen)
3. Le’ Essence – Surat ( Prawn Factory)
4. Jamia Islamia College – Surat & Bharanpur MP
5. Hinduja Hospital – Mahim & Khar
6. DHFL – BKC & Bandra East, Mumbai
7. Dish Hospitality- Kalina Mumbai
8. Whadhavan Villa- Mahableshwar
9. Hinduja House-Juhu Mumbai & Delhi
10. Citi Bank- BKC Mumbai
11. Rizvi College of Hotel Management-Mumbai
12. Trafagua Staff Canteen – India Bulls Center Mumbai
17. CLIENT LIST
• Stand Alone Restaurant's & QSR’s
1. Tasty Tangles(Sing Kong) Mumbai,Banglore & Delhi ( Franchised from Jumeriah
2. Group Dubai)
3. Sanchos- Mumbai ,Delhi & Bangalore
4. Cinnabon – Mumbai & Delhi ( Cinnabon USA)
5. Nasta Chai – Mumbai
6. Nido-Mumbai
7. Aurus-Mumbai
8. Dolci Vita-Mumbai
9. Casa Mia-Mumbai
10. Villa 69- Mumbai
11. Lemon Grass Café-Mumbai
12. Khudos-Pune
13. Indigo-Delhi
14. Modern Bazaar-Delhi
15. Bardo-Goa
18. PRODUCT PHOTOS
Epsilon is a brand of stainless steel
products, manufactured in India by
Epsilon Kitchen & Service, coupled with
the most important and reliable
international brands of catering
equipment.
Our Equipment is fabricated by adapting
the European hygienic standard to make
your kitchen equipment safe and up to
very demanding food industry standard.
Epsilon has a wide range of standard
kitchen supply products such as trolley,
wash hand basin, working table, sinks
unit, wall cupboard, floor grating (floor
drain), pre-wash sink, shelves unit etc.
26. New Product Developed
Proofing Cabinet:
Cast-in" humidity system prevents element
burnout from water spills and potential injury from
accidental contact with exposed heating element
Maintains uniform temperature and humidity throughout
cabinet
Temperature adjustable from 60°F(15.6°C) to 120°F
(48.9°C)
Self-draining feature collects excess moisture into a
standard 18” x 26” bun pan (not included) below the
base of the cabinet
Removable heating module with separate controls for
heat and humidity
Extruded pan universal supports accept a variety of pans
and screens
Aluminum construction
3 Doors with heavy-duty hinges, positive closing latch
and perimeter
gasket
Completely removable interior components for quick and
easy cleaning
Heavy-duty plate-type casters with 5" hard neoprene
wheels, front two with brakes.
UNDER FIELD TESTING BY CINNABON , USA
27. New Product Developed
Double Door Convection Oven :
Heavy duty 304 Series stainless steel exterior, with
attractive No. 4B finish
Fully enclosed oven back
Indigenously developed digital Control’s
2” ceramic wool insulation on six sides of cooking
compartments
Heavy duty, simultaneously-opening compartment doors,
with large double pane tempered glass windows
Powerful blower centered in back of each compartment
Compartment inspection lighting standard •Chrome steel
10 or 11 position rack slides with five chrome plated wire
racks provided for each oven
PERFORMANCE FEATURES
150 to 450˚F operating temperature range
Solid state temperature control accurate to ± 4˚F
Two speed fans with fan pulse capability (Optional)
Door interlock switch cuts power to fan
Cool Down Function
UNDER FIELD TESTING BY CINNABON , USA
28. New Product Developed
Single Door Convection Oven with Proofer :
Heavy duty 304 Series stainless steel exterior, with attractive
No. 4B finish
Fully enclosed oven back
Indigenously developed digital Control’s
2” ceramic wool insulation on six sides of cooking
compartments
Heavy duty, simultaneously-opening compartment doors, with
large double pane tempered glass windows
Powerful blower centered in back of each compartment
Compartment inspection lighting standard •Chrome steel 10
or 11 position rack slides with five chrome plated wire racks
provided for each oven
PERFORMANCE FEATURES
150 to 450˚F operating temperature range
Solid state temperature control accurate to ± 4˚F
Two speed fans with fan pulse capability (Optional)
Door interlock switch cuts power to fan
Cool Down Function
UNDER FIELD TESTING BY CINNABON , USA
29. Pizza Oven with Quartz Heater
Pizza ovens EP Firestone 990 ( Stackable Oven )
Two-door model of GN 2/3 pizza oven with infrared quartz elements (1050°C) and Firestone for fast an crispy cooking of
pizza, quiche, lasagne, pies (pizza oven function), gratinées, flambées, cheese sandwiches (salamander function), bread, tarts,
focaccia, pastries
Bread oven function.
Independent regulation of each set of top & bottom quartz tubes.
Two 33 cm (12’) dia. fresh pizza in 3’30 or deep-frozen pizza in 4’30.
Features : 15’ bell timer with lock position for non stop use, select of top and bottom heating element, thermostat 0-350°C,
pilot lights.
Option : stacking brackets for maxi 2 over PZ 660, 1 pizza / min. With option of Front Glass Window door or SS door , with fire
stone base
Power : 3 Kw
Outside dimensions : 840 x 465 x 240 mm
Weight : 31 kg
Volts : 230v
30. Adjustable Salamander
Main Features
• Quickly reaches set temperature.
• Cooking grids can simultaneously cook food on both
sides without turning.
• Equipped with control to manually set the cooking
time.
• One couple of support runners allows horizontal or
angled positioning of the grids.
• Removable chromed steel cooking grid and fat
collection container to facilitate cleaning.
• Compliant to CE requirements for safety.
Construction
• 304 AISI stainless steel construction throughout.
• Separate temperature control of heating zones.
• Two heating elements on the top can be moved
vertically to guarantee perfect result.
31. Deep Fat Fryer
Thermostat - Thermostatically controlled to
required temperature
Control Panel - Flip up control panel for easy
cleaning. Automatic Cut off providing better
safety.
Body - Stainless steel exterior design, hygienic
& easy to keep clean.
Metal Basket - Hygienic easy to clean
Pilot Light
Stainless Steel Oil Pan
Basket Support for Dripping
Overheat reset switch ~ prevents over
heating.
Made in India
33. OUR SERVICE PARTNERS
The past based on client feedback…
• Unprofessional service support
• More than 2-3 month lead time for spares leading to high machine downtime
• Long list of dissatisfied clients and negative market profiling
• Non existent post sale activity
• No priority given to breakdown complaint closure
• No support on technical diagrams and manuals to clients
• Reactive machine breakdown service
• No escalation matrix..client did not know where to go!
• End client not satisfied with technical expertise of engineers
34. OUR SERVICE PARTNERS
25 Annual Maintenance Contracts
Services rendered to 100 + ITW end clients
Pan India presence – New Delhi, Mumbai, Chennai, Bangalore, Kolkata
Various clients given complimentary machine inspections and health report resulting in better
service profiling of ITW
Complaint tracking via dedicated service support coordinator
Complaint History of the equipments being captured for better trouble shooting. With
time…data would be complete
Taj and ITC chain pricing for spare parts and service finalized
Proper escalation matrix ensuring prompt resolution
Stocking critical spares for clients resulting in minimal machine breakdown
High priority given to correct parts identification
Complaint Feedback System
Recommended parts stocking guidelines
Best Practices Training offered to operators of Equipments
Preventive maintenance done for all ITW clients ensuring proactive service
DHL delivery to minimize delivery times. Average current lead time at 2 weeks
35. SERVICE CENTER LOCATIONS
ITW Parts and Service 35
New Delhi
Chennai
Bangalore
Kolkata
Mumbai
Kochi
Ahmadabad
Current Locations
Future Locations
Hyderabad
Jaipur
Services rendered
to other cities
Services rendered to all Major metros, Tier 1,2 and 3 Cities
36. WHY EPSILON
36
Our Strength Lies in our committed and professional highly educated
team, with exposure to working in an international environment fully
understanding the challenges and pre requisites put forth by you.
We are a company of engineer’s constantly innovating or products with
a clear goal of fabricating International Standard Equipment in India,
with a level of service to match
Small team hence , quick decision making And turn Around
Can commit separate recourses & Infrastructure
Standard size flat packable equipment can be standardized as we use
CNC Equipment
Understand site requirements, Food Flow, Logistics' & HACCP
requirements
Can offer complete turn key solution from planning implementation
and service
