Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.


  • Be the first to comment

  • Be the first to like this


  1. 1. 1 VIKAS KUMAR PANDEY, H.No. 204, B- Wing, Rashmi Pink City ,Phase- I Naigaon (E), Palghar PALGHAR - 401208 Contact no : +91 9763356087 Email Id:- RESUME To work in a professional & challenging environment where I can contribute to the best of my skills and utilize all my talents while providing a significant contribution to the industry through dedication and perseverance. I am willing to work as a key player with team spirit in a creative environment. I firmly believe in planning and resourceful time management. I have a passion for learning new concepts and open to new ideas. I am confident that both my skills and personal attributes can effectively contribute to the team as well as the organization. Strengths  Logical Thinking  Positive Thinking, Fast learner and ability to adapt in any kind of environment.  Good as a Team Worker as well as Team Leader Qualification Institute Year Board/University S.Y. B Sc IT Sikkim Manipal University 2015 SMU H.S.C. S. S. S. M. S. Inter Collage Govind Pur Madhav, Rae Bareli, U.P. : 229001 2010 Uttar Pradesh Board S.S.C S. S. S. N. Inter Collage, Rae Bareli, U.P.: 229001 2008 Uttar Pradesh Board JCHNP – Jetking Computer Hardware & Networking Professional Employer Designation Period Klow Computer & Communication PvtLtd Field Desktop Engineer Feb 2013 To May 2014 Global Innovsource PVT LTD Desktop Engineer June 2014 To July 2015 CAREER OBJECTIVES WORKING EXPERIENCE PERSONALSKILLS ACADEMIC CREDENTIALS EXTRA QUALIFICTION
  2. 2. 2 1. CompanyName - Global InnovsourceSolutionsPvtLtd. Site: - Ugam SolutionsPvt.Ltd. Designation: - DesktopEngineer L1  Install & Troubleshoot Operating systems: - Win XP Professional,Windows 2007 And Windows 2008.  Responding And Answering Call of IT Service desk as well as E-mail.  Handling Ticket in Service desk Ticketing tool as per the company SLA Policy.  Knowledge of Crated New User Accountas well as Exchange outlookaccountin Server.  Remote Support to Other locations via Govarlan Remote control,RDP and Team viewer.  Install & troubleshooting of network as well as USB Printers.  Configure Microsoftoutlookas well as troubleshoot outlookrelated issue.  Troubleshooting of computer hardware and Network Related problem in Desktop as well as Laptop.  Configure & Troubleshooting wireless Network.  Handling Projectorand Video conferencing Device.  Configured E-mail in Blackberry & I-Phoneand Any Android mobile.  Understanding of Asset inventory Record process, Movement Etc.  Troubleshooting Domain network related issue. 2. Company Name : - Klow Comouter & Communication Pvt Ltd Site: : - Same as Above Designation : - Field DesktopEngineer  Install & Troubleshoot Operating systems: - Win XP Professional & Windows 2007.  Install & Troubleshoot of any mail client ex:- MS-Outlook 2003, Ms-Outlook-2007&MS-Outlook 2010,  Install & Troubleshoot application related issue.  Remote Support to Other locations via Ammyy Admin and Team viewer.  Install & troubleshooting of network as well as USB Printers.  Install Configure & update of McAfee, Quick heal, Symantec, Kaspersky antivirus and Etc.  To take backup & restore data  Wireless Networking. PROFESSIONAL EXPERIENCE DETAILS
  3. 3. 3 Name : Vikas Kumar Pandey Date ofBirth : 13th Jan 1994. Father’sName : Mr. Krishna Kumar Pandey. Sex : Male Marital Status : Unmarried Languages : English and Hindi Nationality : Indian Interest and activities : Surfing Internet, playing Cricket, Football And listening music I hereby declare that all the above information furnished is true to the best of my knowledge. I can ready to Produce any of original certificatesof the above mention qualification whenever required. PLACE : MUMBAI DATE : (Vikas Kumar Pandey) DECLARATION PERSONALDETAILS