16. KEY MILESTONES
• Large scale training
• Stirring of expectations
• Motivation
• Amendments in Laws/Acts to make them e-
friendly
17. SO THEREBY WE C0NCLUDE BY
• No subsidies and loans
• Increase the no.of services delivered through kiosks and then Rural
areas
• Kiosks must be self-sustainable and profit driven
• A combination of govt. and private services to be delivered through
kiosks to ensure sustainability
• Seeing is believing
• Team spirit (giving credit/appreciation/freedom)
• Best is the enemy of good
• Failure is the pillar of success
• Socializing helps
• No subsidies
• Strategy (calculated moves)
• Use of media and politicians
• No need to be a technocrat