3. iii
Contents
1 Course Overview
Lesson Objectives 1-2
Course Objectives 1-3
Course Agenda 1-4
Information Resources 1-5
2 Using Global Human Resources Overview
Learning Objectives 2-2
Oracle Human Capital Management 2-3
Overview of Human Resources Work Areas 2-5
Looking at HR Roles and Related Tasks in Work Areas 2-6
Leveraging Global Human Resources 2-7
Looking at Workforce Lifecycle 2-8
Exploring Employee Information 2-9
Defining Global and Local HR 2-10
Conceptualizing Industry and Union Support 2-11
Exploring Workforce Directory 2-12
Exploring My Team 2-13
Exploring Person Spotlight 2-14
Working with Organization Chart 2-15
Using Smart Navigation 2-16
Leveraging Workforce Modeling 2-17
Using Workforce Predictions 2-18
Summary 2-19
3 Reviewing Enterprise Structure
Learning Objectives 3-2
Overview of an Enterprise 3-3
Building Enterprise Structure Components 3-4
Using the Manage Enterprise HCM Information Task 3-5
Reviewing Legal Entity Tasks 3-6
Providing Legislative Data Groups 3-7
Leveraging the Legal Entity Page 3-8
Examining Reference Data Sets and Business Units 3-9
How Business Units Work with Reference Data Sets 3-10
4. iv
Looking at the Reference Data Set Page 3-11
Summary 3-12
4 Managing Work Structure
Learning Objectives 4-2
Examining the Workforce Structures Work Area 4-3
Working with Locations and Organizations 4-4
Creating Locations 4-5
Managing Divisions 4-6
Managing Departments 4-7
Reviewing Compensation 4-8
Examining Jobs and Positions 4-9
Describing Jobs 4-10
Managing Positions 4-11
Position Synchronization 4-12
Using Predefined HSDL Spreadsheets 4-13
Summary 4-14
Practices 4-15
5 Adding People
Learning Objectives 5-2
Reviewing the Manage Workforce Lifecycle 5-3
Examining the HR Professional: Landing Page/Springboard 5-4
Using the HR Professional: Navigator 5-5
Conceptualizing the Manage Workforce Lifecycle Business Process 5-6
Exploring the New Person Work Area 5-7
New Person Page Access from Quick Actions 5-8
Reviewing New Person Features 5-9
Adding People 5-10
Defining Pending Workers 5-11
Converting Pending Workers 5-12
Hiring Employees 5-13
Creating Person Records: Examples 5-14
Summary 5-16
Practices 5-17
6 Managing Person Information
Learning Objectives 6-2
Examining the Person Management Work Area 6-3
Reviewing Personal Information 6-4
Reviewing Person Records 6-5
5. v
Managing Person Records 6-7
Managing Person Records Simultaneously 6-8
Using Person Management Search 6-10
Executing Person-Record Keyword Searches 6-11
Exploring Person Management Quick Search 6-13
Summary 6-14
7 Managing Employment Processes
Learning Objectives 7-2
Managing Employment 7-3
Defining Assignment 7-4
Defining Primary Assignment 7-5
Looking at the Main Fields for Assignment 7-6
Entering Manager Details 7-7
Looking at Work Day Information 7-8
Specifying Assignment Working Hours 7-9
Linking Collective Agreements to Assignments 7-10
Examining Manage Salary 7-11
Leveraging Employment Actions 7-12
Managing Work Relationship 7-13
Reassigning Direct Reports during Termination 7-14
Terminating Primary Work Relationships 7-15
Summary 7-16
Practices 7-17
8 Managing Directs, Mass Updates, and Areas of Responsibility
Learning Objectives 8-2
Manage Eligible Jobs 8-3
Managing Direct Reports 8-4
Executing Mass Updates 8-6
Examining Areas of Responsibility 8-7
Setting Scope of Responsibility: Example 1 8-8
Setting Scope of Responsibility: Example 2 8-9
Reassigning Responsibilities 8-10
Summary 8-11
Practice 8-12
9 Working with Seniority Dates and Schedules
Learning Objectives 9-2
Managing Seniority Dates 9-3
Configuring Seniority Dates 9-4
6. vi
Instructor Demonstration 9-6
Managing Work Schedule Assignment Administration 9-7
Determining an Employee’s Schedule 9-8
Reviewing Exceptions in Work Schedules 9-9
Work Schedule Assignment 9-10
Summary 9-11
10 Working with Positions
Learning Objectives 10-2
Synchronizing Positions 10-3
Synchronizing Line Managers Based on HCM Hierarchy 10-4
Validating Position Incumbents 10-5
Reviewing Position Management Hierarchy 10-6
Reviewing the Position Synchronization Process 10-7
Reviewing Position Synchronization Best Practices 10-8
Tracking Positions 10-9
Updating Positions 10-10
Updating Positions: Number of Incumbents Validation 10-11
Exploring the Graphical Position Hierarchy Layout 10-12
Working with the Graphical Position Hierarchy Layout 10-13
Summary 10-14
11 Working with Manager Self-Service
Learning Objectives 11-2
Using the Directory – Line Manager 11-3
Taking Line Manager Self-Service Actions 11-4
Reviewing the Manager Role: My Team 11-5
My Team Page 11-6
Employment Info Page 11-7
Using the Add Assignment Guided Process 11-8
Using the Change Assignment Guided Process 11-9
Exploring Line Manager Actions 11-10
Describing Line Manager Transfer Actions 11-11
Viewing Elaine Shoudy's Compensation 11-12
My Team: Position Hierarchy View of Manager’s Direct Reports 11-13
Changing Legal Employer – Guided Process 11-14
Request a Position – Guided Process 11-15
Information Sharing 11-16
HCM Experience Design Studio 11-17
Reviewing and Personalizing Analytics 11-18
Summary 11-19
Practices 11-20
7. vii
12 Working with Employee Self-Service
Learning Objectives 12-2
Using the Directory 12-3
Viewing the Employee Role – Home Page 12-4
Personalizing Apps 12-5
Homepage: Things to Finish 12-6
Viewing the Employee Role – Homepage: News and Announcements 12-7
Examining the Directory – Employee Actions 12-8
Viewing Public Info 12-9
Exploring Personal Information – My Details 12-10
Viewing the Employee Role 12-11
Adding Family and Emergency Contacts 12-12
Editing Document Records 12-13
Leveraging Benefits 12-14
Reviewing Compensation 12-15
Summary 12-16
Practices 12-17
13 Managing Notifications and Approvals
Learning Objectives 13-2
Reviewing Approval Management 13-3
Examining the Worklist 13-4
Taking Direct Actions 13-5
Working with Notifications and Approvals 13-6
Summary 13-7
14 Managing Document Records
Learning Objectives 14-2
Managing Document Records 14-3
Creating Document Records 14-4
Working with Document Records 14-5
Managing Document Types, Categories, and Statuses 14-6
Defining Document Delivery Preferences 14-7
Overriding Document Delivery Preferences 14-8
Overriding Document Delivery Preferences at Person Level 14-9
Controlling Security for Document Records 14-10
REST API Support for Document Records 14-11
Summary 14-12
Practices 14-13
8. viii
15 Configuring Checklists
Learning Objectives 15-2
Overview of Checklists 15-3
Considerations for Creating Checklist Templates 15-4
Components of a Checklist Template 15-5
Enterprise Onboarding Checklist: Implementation List 15-6
General Setup of an Enterprise Onboarding Checklist 15-7
Setting up Enterprise Onboarding Master Checklist 15-8
Setting up Enterprise Onboarding Step Checklist 15-9
Setting up Enterprise Onboarding Step Checklist - Tasks Page 15-10
Reviewing the Create Task Page 15-11
Checklist Action Types 15-12
Configurable Form Task Type 15-13
Electronic Signature Task Type 15-14
Document Task Type 15-15
External URL Task Type 15-16
Manual Task Type 15-17
Questionnaire and Report Task Types 15-18
Video Task Type 15-19
I-9 Verification Task Type 15-20
Summary 15-21
16 Using Checklists
Learning Objectives 16-2
Examining Basic Functions of Onboarding in HCM Cloud 16-3
Role-based Access to Onboarding 16-4
Sample of Automatically Allocated Checklist to an Employee 16-5
Task Statuses for Allocated Checklists 16-6
Reviewing Onboarding: Employees 16-7
Reviewing Onboarding: Pending Workers 16-8
Reviewing Onboarding: Managers 16-9
Reviewing Onboarding: HR Specialist 16-10
Adding Tasks 16-11
Adding Tasks - Others' Incomplete Tasks 16-12
Adding Checklist Task to Calendar 16-13
Public Allocated Checklists REST API 16-14
Summary 16-15
Practice 16-16
9. ix
A Examining HCM Work Life
Learning Objectives A-2
Reviewing the Types of Branding A-3
Exploring Personal Brand A-4
Overview of Team Brand A-5
Working with Team Brand A-6
Using Social Reputation A-7
Leveraging Skill Reputation A-8
Working with Wellness A-9
Managing Wellness A-10
Exploring My Competitions for Wellness A-11
Examining Volunteering A-12
Summary A-13
20. Workforce Rewards
The area of Workforce Rewards leverages such features as Global Payroll and Localizations,
Global Payroll Interface, Benefits, and Compensation. These features enable your
organization to:
• Streamline payroll administration to comply with local taxation and payroll rules locally
and globally.
• Tailor your global benefits solution from simple to highly complex plans.
• Design and deliver customized compensation programs for global and local
organizations.
Workforce Management
The area of Workforce Management deals with features such as Absence Management and
Time and Labor to enable your organization to:
• Implement absence and leave policies globally or locally.
• Track, monitor, and increase accuracy of time reporting.
Talent Management
In addition to utilizing Oracle Talent Acquisition (OTAC) Onboarding, Recruiting, and Learn
features, the area of Talent Management is also comprised of such features as Career
Development, Goal Management, Learning, Recruiting, Profile Management, Succession
Management, and Talent Review. These features enable your organization to:
• Recruit, screen, and hire applicants efficiently and collaboratively.
• Plan for your future with high-impact employee development plans.
• Rapidly develop content using flexible editing tools or by importing content, all while
following appropriate standards.
• Personalize learning content to address multiple audiences, and establish curriculum
for mentoring programs, rotational assignments, or other training programs based on
company needs.
• Capture formal and informal feedback from multiple sources to provide a rich, well-
rounded portrait of your employees.
• Ensure your best talent is in line for future leadership and critical roles.
• Optimize the talent review process to efficiently identify and manage your top talent.
Work Life
The Work Life area focuses on features such as My Competitions, My Reputation, My
Volunteering, and My Wellness. Together these features enable your organization to:
• Manage fun competitions that help drive business goals.
• Analyze social influence within your workforce.
• Engage in company volunteer projects.
• Promote a healthier work-life balance.
Oracle HCM Cloud: Using Global Human Resources 2 - 4
79. Once you find Sonia’s terminated record, access the Create Work Relationship task and select the action
of Rehire.
Hiring a Nonworker
Arturo Ruiz has a nonworker work relationship with a legal employer. Arturo recently applied for employment
with the same legal employer. He will continue as a volunteer for this legal employer even after he has been
hired. When you attempt to hire Arturo, the application finds his person record. When you confirm that the
person record is Arturo's, you continue the hiring process by creating an employee work relationship with
the legal employer. Arturo will then have both nonworker and employee work relationships with the same
legal employer.
Hiring a Contact
Mary is married to Joe Wood, who is a contingent worker elsewhere in the enterprise. Joe has identified
Mary as an emergency contact; therefore, Mary already has a person record. When you attempt to hire Mary
Wood, if there is enough information in her contact record to identify her, the application finds her existing
person record. You continue the hiring process by creating an employee work relationship with her new
legal employer. Otherwise, the hiring process creates both a person record and a work relationship for Mary.
Oracle HCM Cloud: Using Global Human Resources 5 - 15
88. ORA_PER_EXT_IDENTIFIER_TYPES
This feature is optional whether you want to associate a person identifier with an assignment because the
person may have only one identifier in an external application. For example, a company assigns a badge to
a person that grants access to all the company's buildings. The person may have multiple assignments in
the organization, but have only one badge and one number in the building access system.
You create a person record in one of the following ways:
• When you add the person as a contact (for example, as an emergency contact) in another person's
record
• When you create the person's first work relationship in the enterprise
For example, you create a person record by:
• Hiring an employee
• Adding a contingent worker
• Adding a nonworker
• Adding a pending worker
Note: A pending worker is a person who will be hired or will start a contingent worker placement. You create
a person record for the pending worker that is effective before the hire or start date. When the new hire or
placement is finalized, you convert the new worker to the proposed worker type.
Oracle HCM Cloud: Using Global Human Resources 6 - 6
91. A typical selection of updates to Marie's person record is as follows:
• Marie manages her own contacts and benefits information.
- She names her son as a dependent and her husband as an emergency contact.
• Marie manages her home address, which is also her primary mailing address.
• The enterprise has defined the address type Local Overseas.
• The HR specialist for legal employer B enters a Local Overseas address for Marie in France.
• The HR specialist in legal employer B enters a local name for Marie in French.
• You enter details of Marie's UK driver's license. The HR specialist in France enters details of Marie's
French driver's license and her passport. Marie can review and update this information.
• You enter Marie's UK national ID, and the HR specialist in France enters her French national ID.
• Both UK and French versions of Marie's marital status exist in her person record. When Marie's
marital status changes, she edits both versions.
Any HR specialist who manages Marie's person record can view, and edit any of this information.
Oracle HCM Cloud: Using Global Human Resources 6 - 9
94. There is an implied OR condition between the search criteria when you use keyword search. When you use
the name search, there is an implied AND condition between the search criteria For example, when you
enter Chris Harper in the Name field, all person records that have both Chris and Harper in the full name are
shown in the search results.
Searches Using Date-Effective Keywords
In the person search UI, you can enter an effective as-of date. When date-effective values, such as work
location, are copied to the keywords table, their history isn't copied: only the latest change is stored in the
keywords table. Therefore, if you enter both a keyword value and an effective as-of date, the search results
may not be as expected.
For example:
You change the work location of assignment 12345 from Headquarters to Regional Office on 27 January,
2011.
The changed work location is copied automatically to the keywords table on 27 January, 2011.
You search for a person on 1 February, 2011 using the keyword Headquarters and the effective as-of date
10 January, 2011.
Oracle HCM Cloud: Using Global Human Resources 6 - 12