Quality improvement and innovation in low resource settings_geetanjli
352_Presentation-1
1. IMPROVING
RECRUITMENT AND
RETENTION OF PUBLIC
HEALTH NURSES
M. Bane, A. Bernard, M. Hrezi, E. Lee, V. Simpson
Gillings School of Global Public Health
University of North Carolina at Chapel Hill
Prepared for NENC Partnership for Public Health
20 April, 2015
2. Agenda
About Our Client
Public Health Nursing in NENC
Program Selection Criteria
Recommendation: Public Health Nursing
Pipeline
Questions
3. Agenda
• Northeastern North Carolina Partnership for Public Health
About Our Client
Public Health Nursing in NENC
Program Selection Criteria
Recommendation: Public Health Nursing
Pipeline
Questions
4. Northeastern NC
Partnership for Public Health
About our client
Mission “address common local public health needs through the
sharing of resources and best practices regionally to achieve
greater efficiency and effectiveness.”
Founded in 1999
Activities: disease surveillance, heart disease and
stroke prevention, and healthy weight promotion
initiatives
Dependent on PHNs to deliver such services
5. Agenda
About Our Client
• Trends
• Barriers to recruitment and retention
• Consequences of an inadequate workforce
Public Health Nursing in NENC
Program Selection Criteria
Recommendation: Public Health Nursing Pipeline
Questions
6. Trends
Falling PHN Supply:
General
nursing
shortage
Fewer nurses
in Northeastern
NC vs NC
Slow and
unsteady growth
of supply in
Northeastern NC
Nurses not
entering the
public health
workforce
Rising PHN demand:
Health Risks
HIV/ AIDS rate in NENC
75% higher than NC
Above average obesity
rate in every county in
NENC
Demographics
38.3% Age 50+
16.2% Age 65+
Access
Rural location
19.8% Uninsured
(2014)
Public Health Nursing in NENC
7. Trends
Falling PHN Supply:
General
nursing
shortage
Fewer nurses
in Northeastern
NC vs NC
Slow and
unsteady growth
of supply in
Northeastern NC
Nurses not
entering the
public health
workforce
Rising PHN demand:
Health Risks
HIV/ AIDS rate in NENC
75% higher than NC
Above average obesity
rate in every county in
NENC
Demographics
38.3% Age 50+
16.2% Age 65+
Access
Rural location
19.8% Uninsured
(2014)
Public Health Nursing in NENC
8. Barriers to maintaining workforce
Aging workforce
Insufficient public health funding
Lack of public health awareness
Incongruity between education training and job
demands
Rural location
Public Health Nursing in NENC
0%
2%
4%
6%
8%
10%
12%
14%
16%
18%
20%
2000
2010
Age Distribution of Public
Health Registered Nurses in
2000 compared to 2010
Source: Characterization of the Public
Health Nurse Workforce, Robert Wood
Johnson Foundation. (2013)
9. Consequences of insufficient PHNs
Decreased preventative care & health
promotion
Increased burden on health system
Lack of emergency preparedness
ex. Inadequate response to natural disasters
Public Health Nursing in NENC
10. Agenda
About Our Client
Public Health Nursing in NENC
Program Selection Criteria
Recommendation: Public Health Nursing
Pipeline
Questions
12. Agenda
About Our Client
Public Health Nursing in NENC
Program Selection Criteria
• Mentorship
• Employee Development
• Internships
Recommendation: Public Health Nursing Pipeline
Questions
} Grow Your Own
13. Mentorship
Employee
Development
Internships
Grow Your Own
Public Health Nursing Pipeline
Recommendation
Immediate implementation to long-term planning
Short-term resources to long-term investment
Relatively prompt results to fostering future solutions
14. Mentorship
• North Carolina Accreditation
Learning Collaborative
Employee
Development
Internships
Grow Your Own
Nursing Workforce Initiatives
Recommendation: Public Health Nursing Pipeline
15. Mentorship
Recommendation: Public Health Nursing Pipeline
North Carolina Accreditation Learning Collaborative
Outcomes (NCALC)
6-month pilot program in 2010
Target: new PHNs
Problem: PHN retention-issues in PH departments
Outcomes
All mentees intended to stay in public health for at least 3 to 5
years
3 of 4 stated intention to stay for 6+ years
Perceived competence increase from 4.75 to 5.00
All mentees and 3 of 4 mentors willing be future mentors
Decreased job satisfaction from 4.63 to 4.35
16. Activities
• Mentor-mentee
pairing
• Training
• Remote and face-
to-face
communication
requirements
• Mentor training for
mentees
Recommendations
• One year, one-on-
one mentorship,
same activities
• Offer financial
incentives (grant
funded) or new title
(ex. Senior PHN)
Recommendation: Public Health Nursing Pipeline
Mentorship
17. Benefits
Shown to improve retention among new nurses
Develop culture of support
Foster non-financial reasons to stay
Support integration of new graduates into work
environment
Limitations
Relatively time and labor intensive
Increases administrative costs
Some financial resources required
Recommendation: Public Health Nursing Pipeline
Mentorship
19. Employee-Based Program
Recommendation: Public Health Nursing Pipeline
Jewish Hospital Healthcare Services (JHHS)
Started in 2002
Target: current employees
Problem: insufficient nursing workforce
Outcomes
102 applicants; 32 accepted participants
Average time at JHHS: 8.65 years
Average age: 35.8 year old
90% program retention
20. Activities
• Support employees with
full-time salary while
attending nursing
school part-time and
working part-time
• Work one year per
funded semester
Recommendations
• Implement same
program activities
• Survey for interest
within workforce
• Establish strong
relationship with
community college
• Apply for funding and/or
analyze financial
feasibility
• Integrate mentorship
Employee-Based Program
Recommendation: Public Health Nursing Pipeline
21. Benefits
Guaranteed workforce
Community-based
90% retention
Limitations
Financial resources needed
Willing, young yet experienced participants
Time
Recommendation: Public Health Nursing Pipeline
Employee-Based Program
23. Vermont Nurse Internship Program
10-week program Ongoing, started in 1999
Target: Nursing students and graduates
Problem: inadequate clinical training
Recommendation: Public Health Nursing Pipeline
Outcome:
Shown to improve retention among new
nurses
One agency maintained a 0% vacancy rate
for over 3 years
Internships
24. Activities
• Matches interns with
nurse preceptors
• Additional clinical
training
Recommendations
• Survey for interest
• Open to non-nursing
majors and high school
juniors and seniors
• Integrate community-
oriented activities
• Form partnerships with
local community
college and high
schools
Recommendation: Public Health Nursing Pipeline
Internships
25. Benefits
Improved retention
Community oriented
Limitations
Increased administrative costs
Time intensive
Recommendation: Public Health Nursing Pipeline
Internships
26. Mentorship
Employee
Development
Internships
Grow Your Own
Public Health Nursing Pipeline
Recommendation
Immediate implementation to long-term planning
Short-term resources to long-term investment
Relatively prompt results to fostering future solutions
Cost effective Local Participation Sustainable
27. Questions?
• Northeastern North Carolina Partnership for Public Health
About Our Client
• Trends: Falling Supply and Rising Demand
• Barrier: Aging workforce, Insufficient funding, Lack of awareness, Education-
work incongruity, Rural location
• Consequences of an inadequate workforce
Public Health Nursing in NENC
• Cost effective, Local participation, Sustainable
Program Selection Criteria
• Mentorship
• Employee Development
• Internships
Recommendation: Public Health Nursing Pipeline
}Grow Your Own
28. References
Slide 4
About The NENCPPH. (n.d.). Retrieved April 19, 2015, from http://www.nencpph.net/about/
Slide 6
The Northeastern North Carolina Partnership for Public Health. (2012). Health in Northeastern North Carolina: Regional Assessment of a 15-County
Region, 1-94.
Slide 7
Washington State Nurses Association. (2011, June). Public Health and Public Health Nursing.Retrieved
from http://www.wsna.org/practice/publications/documents/Position%20Paper%20on%20Public%20Health%20r2.pdf
U.S. Bureau of Labor Statistics. (2014, January 8th). Registered Nurses: Occupational Outlook Handbook. Retrieved
from http://www.bls.gov/ooh/healthcare/nurse-anesthetists-nurse-midwives-and-nurse-practitioners.htm
Slide 8
Diana McLawhorn, personal communication, October 6, 2014).
Robert Wood Johnson Foundation. (2008, September). Charting Nursing’s Future: Reports on Policies That Can Transform Patient Care. Retried
from http://www.rwjf.org/content/dam/farm/reports/issue_briefs/208/rwjf32665
Slide 14 & 15
The North Carolina Institute for Public Health (Jan 2010). Public Health Nurse Mentoring Pilot Program: Mini-Collaborative. Retrieved
from: http://nciph.sph.unc.edu/mlc/NurseMentoringPilotProgramManual.pdf
Slide 16
Davis, M. (2013) Improve the Retention of Public Health Nurses Through a Mentoring Program. Public Health Quality Improvement
Exchange. Retrieved from https://www.phqix.org/content/improve-retention-public-health-nurses-through-mentoring-program.
Slide 18, 19 & 20
Burge P., Dolan L., Price C., Kramer J., et al. (2004, June). ‘Grow Your Own’: A Responsible Approach to Addressing The Nursing Shortage. Nursing
Economics: The Journal for Health Care Leaders, 22(3), pp. 155-6.
Slide 22 & 23
Intern and Preceptor Development - Vermont Nurses in Partnership. (2009). Retrieved March 15, 2015, fromhttp://www.vnip.org/preceptor.html
Crimlisk, J., McNulty, M., & Fancione, D. (2002). New graduate RNs in a float pool. An inner-city hospital experience. Journal of Nursing
Administration, 32(4), 211-217.
29. Appendix A: Mentorship
The NC Accreditation Learning Collaborative (NCALC)
Statement of Need: Address retention
Desired Outcomes: Increase mentees who plan to remain in
public health nursing; increase knowledge base, competence, job
satisfaction, train future mentors
Targets: New PHNs (<2 years)
Activities: 6-month pilot program with 4 NC health depts., establish
mentor-mentee pairs
Outcomes: All mentees intend to remain in PHN for 3-5 years,
increased competence, all but one willing to serve as mentor in
future, fall in job satisfaction
Stage of Development: 1 March 2010 to November 2010
Appendix
30. Appendix B: Grow Your Own
Jewish Hospital Healthcare Services (JHHS)
Statement of need: Address nursing retention
Desired outcome: Ensure retention and support
Target: Current employees of JHHS
Activities: Current employees work part-time, receiving full-time
salary, and attend nursing school
Agree to work as RN for a year for each semester of nursing school
tuition covered
Context: Depends on relatively young workforce
Outcomes: 102 applicants, 38 enrolled, 89.47% retention rate
Stage of Development: Currently unavailable
Appendix
31. Appendix C: Partnerships
The Vermont Nurse Internship Program (VNIP)
Statement of need: Address recruitment and retention
Desired Outcomes: Provide a more effective transition from
graduation into the workforce
Target: Undergraduate nursing and newly graduated students
Activities: 10-week program that includes lessons in standards of
care, managed care, cultural competence
Outcomes: One Vermont agency that implemented VNIP reduced
its vacancy from 20 % to 0%, maintained this vacancy rate for over
3 years
Stage of Development: Ongoing since 1999
Appendix