Resume

1. Vanassa Kay Fultz
108 Cedar Ash Ct
Antioch, TN 37013
Phone Number:615-739-1158
Email Address: vanassa2616@msn.com
OBJECTIVE:
A professional with over 30 years of customer service and 7 years of allied health
experience. Skilled at multi-tasking and working independently with proven problem solving
skills. Will exhibit versatility and adaptability as well as exceptional customer service skills.
Seeking a career in a professional healthcare facility that will allow me to utilize my customer
service and health care training.
HIGHLIGHTS OF QUALIFICATIONS:
 Strong communication, interpersonal and organizational skills
 Highly motivated and willing to cross-train
 Computer Skills: Microsoft Office, Medical Office Software, data entry
 Electronic Health Records
 Administrative Procedures
 Medical Terminology
 Medical Coding & Billing
 Occupational Safety, Law & Ethics
 Anatomy & Physiology
 Basic Radiography Procedures
 Clinical Procedures
 Basic Medical Laboratory Procedures
 Pharmacology for Medical Assistants
 Cardiovascular Emergency Procedures (CPR)
 EKG
 25 years Accounting background
EDUCATION:
Brightwood College – Nashville, TN 01/2016 to Present
Medical Billing and Coding Specialist
Allied Health Institute - North Lauderdale, FL 04/2012 - 10/2013
Medical Assisting Associate of Science Degree
Academy of Medical and Health Science, Inc. Colorado 07/2010- 08/2010
Nurse’s Aide
Pikes Peaks Community College 06/2003- 12/2006
Social ServiceTechnician

2. CERTIFICATIONS:
Certified Medical Assistant (AAMA) #2458743 8/31/2018. Certified Nurse Aide NA-730684
January 31, 2016 from the state of Colorado, CPR November 2015, QMAP (Qualified
Medication Administration Personal) Certified Nurse Aide 279363 September 30, 2015 from the
state of Louisiana.
PROFESSIONAL EXPERIENCE
ECS –Nashville, TN 10/22/15- to 12/31/2015
Medical Records Field Technician
 Travel to medical facilities in specified area of region from home to complete review
services as assigned
 Scan medical charts at various medical facilities using company provided equipment.
 Upload scanned medical charts to our corporate data center using high-speed internet
connection.
 Perform clinical audits to measure compliance
naviHealth- Brentwood, TN 06/2014-10/2015
Health Services Coortinator
 Manages inbound and outbound telephone communication in a professional manner and
according to productivity and quality standards.
 Processes inbound and outbound faxes and emails according to productivity and quality
standards.
 Reviews member benefits and eligibility. Communicates this with the member,
healthcare providers and/or naviHealth team as needed.
 Enters in a timely manner and ensures accuracy of all required data into the naviHealth
databases.
 Informs designated naviHealth personnel when there are discrepancies or omissions in
the medical record and/or naviHealth data base.
 Communicates and documents authorization to appropriate naviHealth personnel, health
providers and Health Plan, as indicated.
 Completes administrative documentation for member records including but not limited to
disenrollment, transitioning, creating auth shells, attaching medical records, recording
and attaching opt-in/out documentation, generating member/provider letters, and contact
attempts.
 Assists in a smooth coordination of members care between health providers and the
Health plan.
 Provides clerical support for team members, such as scanning, mailings, filing, copying
and faxing as directed.
 Sends alerts and notifications when appropriate to naviHealth field/care management
staff as defined by departmental policy.
 Assures transitional care notes and documentation are sent back to the Anchor Facility at
the time of discharge on all members.
 Ensures continuity of member care between health providers and the Health plan.

3.  Provides telephonic follow up with beneficiaries for Case Management services to
include post discharge and chronic condition management as indicated.
 Triages inbound post-discharge member inquiries/requests and resolves if possible or
escalates to appropriate naviHealth or health plan personnel.
 Attends naviHealth meetings as requested.
 Adheres to organizational, departmental, compliance and regulatory policies and
procedures.
 Promotes a positive attitude and work environment.
 Performs all other duties as assigned.
 Appeals
 Responsible for retrieval, review, and abstraction of medical record data for the HEDIS
project
 Working with medical office and medical records
 Responsible for retrieval, review, and abstraction of medical record data
 Identify, track and report variation from standards of care by audit of core operations,
patient care processes and medical record documentation
Bird Regional Hospital - Leesville, La 12/2011- 2/2014
Unit Secretary/Certified Nurse Assistant
 Prepares and compiles medical records
 Record patient's temperature, pulse rate, and blood pressure from nurses' records onto
patient's medical records.
 Records information, enter physicians' orders and instructions, dietary requirements,
scheduled patient procedures, schedule consultations and medication information, on
patient charts and medical records.
 Keeps file of medical records on patients in unit and prepares notice of patient's discharge
to inform business office.
 Prioritize patient daily care according to acuity and assist patients with P.M. care, obtain
specimens
 Maintain and set up patient rooms and assist with patient and family education
 Assist R.N. with sterile and non-sterile dressing changes and blood draws.
 Utilize PC to enter and retrieve patient data and answer multi-line phone, operate fax and
copy machine
 Set appointments with Doctors offices after discharge and file all information in the
appropriate section of the medical record
 Monitor inventory, order supplies and equipment
 Assist physician with bedside procedures.
Lubbos Medical Center- Leesville, LA 01/2013-03/2013
Medical Assistant Clinical Rotation
 Record patients' medical history, vital statistics, or information such as test results in
medical records.
 Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.

4.  Interview patients to obtain medical information and measure their vital signs, weight,
and height.
 Show patients to examination rooms and prepare them for the physician.
 Prepare and administer medications as directed by a physician.
 Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them
for testing.
 Authorize drug refills and provide prescription information to pharmacies.
 Explain treatment procedures, medications, diets, or physicians' instructions to patients.
 Clean and sterilize instruments and dispose of contaminated supplies.
 Perform routine laboratory tests and sample analyses.
 Performed various lab tests to include: Strep, Blood Sugar, CBC, Hemocults, Lipid
Profiles, Spirometry and Urinalysis.
Select Long Term Hospital - Colorado Springs, Co 12/2010- 08/2011
Certified Nurse Assistant
 Prepares and compiles medical records
 Record patient's temperature, pulse rate, and blood pressure from nurses' records onto
patient's medical records.
 Records information, such as physicians' orders and instructions, dietary requirements,
scheduled patient procedures, schedule consultations and medication information, on
patient charts and medical records.
 Keeps file of medical records on patients in unit and prepares notice of patient's discharge
to inform business office.
 Performed a range of treatment procedures for patients in a critical care environment
 Assisted in diagnostic examinations such as lumbar punctures, liver biopsies,
vancolonoscopies, etc.
 Helped the Wound Care Nurse in dressing and assessing the treatment of the healing
process of wounds, change sterile dressings, prepare surgical equipment and supplies for
treatment. Assist with Respiratory Therapist with patients on ventilators and track collars.
 Assisted with the Physical Therapist with the patients daily care plan of therapy
 Performed emergency procedures; recognizes life-threatening conditions in patients and
initiates emergency measures such as CPR and first aid.
References Furnished Upon Request