SlideShare a Scribd company logo
1 of 8
• Company Overview, Policies and Procedure
• Retail Industry Overview
• Communication Skills – Verbal and Non Verbal
• Basic Soft Skills
• Grooming and Attire
• Customer Service
• SOPs (Standard Operating Procedure)
LMS Training Topics.pptx
LMS Training Topics.pptx
LMS Training Topics.pptx
LMS Training Topics.pptx
LMS Training Topics.pptx
LMS Training Topics.pptx

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LMS Training Topics.pptx

  • 1.
  • 2. • Company Overview, Policies and Procedure • Retail Industry Overview • Communication Skills – Verbal and Non Verbal • Basic Soft Skills • Grooming and Attire • Customer Service • SOPs (Standard Operating Procedure)