In this webinar, three benefits experts analyze Unum data and discuss how the COVID-19 pandemic is changing the workplace and employee benefits.

1. How the pandemic
is reshaping the
workplace and
benefits
July 21, 2020
The information contained herein does not constitute legal advice or a legal opinion on any specific facts or
circumstances. The contents are intended for general information purposes only, and you are urged to consult a lawyer
concerning your own situation and any specific legal questions you may have.
Watch the full webinar on unum.com/hr-trends

2. Employers get the message
on paid leave2
Work-from-home taboos
dissolve1
Enrollment meets social
distancing4
Benefits change direction
3
Key findings from the U.S.
Employer Insights Survey,
June 2020
Source: U.S. Employer Insight Survey, June 2020, sponsored by Unum Group.
A look at how the pandemic
is reshaping the workplace
and benefits.
July 2020 | 2

3. Key findings from U.S. Employer Insights
Survey, June 2020
Employers get the message on paid leave
Work-from-home taboos dissolve
Enrollment meets social distancing
1
Benefit change direction
2
3
4
July 2020 | 3

4. Most employers had people
working from home during the
pandemic. By early June, some
were cautiously bringing them
back to work.
U.S. EMPLOYER INSIGHTS SURVEY, JUNE 2020
57%
About half
or fewer
18%
More than half
but not all
15%
No employees
10%
All employees
IN JUNE, EMPLOYEES WERE
GRADUALLY RETURNING TO
WORK
Percentage of employers reporting
their employees have returned
back on site.
95% of employers had at least one
person working from home during
the pandemic
On average, 60% of an
organization’s employees were
working from home
WORK FROM HOME
July 2020 | 4

5. July 2020 | 5
U.S. EMPLOYER INSIGHTS SURVEY, JUNE 2020
More than half of
employers plan to offer
work-from-home flexibility
long term.
Will you allow employees the flexibility to work from home even
after the COVID-19 pandemic is over?*
17%
NO
56%
YES
26%
NOT SURE
*Figures do not add to 100% due to rounding

6. July 2020 | 6
U.S. EMPLOYER INSIGHTS SURVEY, JUNE 2020
Larger employers are more
likely to allow working
from home.
Will you allow employees the flexibility to work from home even
after the COVID-19 pandemic is over?*
17%
NO
56%
YES
26%
NOT SURE
50%<500 Employees
15%
31%
63%
20%
22%500+ Employees
Total
*Figures do not add to 100% due to rounding

7. Key findings from U.S. Employer Insights
Survey, June 2020
Employers get the paid leave message
Work-from-home becomes mainstream
Enrollment meets social distancing
1
Benefit packages will change
2
3
4
July 2020 | 7

8. After seeing the importance of leave
during the pandemic, nearly half of
employers are planning to expand
employer-paid leave benefits.
July 2020 | 8

9. July 2020 | 9
Will you expand paid
leave benefits in the
next 12 months?
U.S. EMPLOYER INSIGHTS SURVEY, JUNE 2020
32%
Might or might
not
44% Probably or
definitely will
24% Probably or
definitely will not
U.S. EMPLOYER INSIGHTS SURVEY, JUNE 2020
Question: How likely is it that your organization will expand its employer-paid
leave and absence benefits offered to employees in the next 12 months as a
result of the COVID-19 situation?

10. Key findings from U.S. Employer Insights
Survey, June 2020
Employers get the paid leave message
Work-from-home becomes mainstream
Enrollment meets social distancing
1
Benefit packages will change
2
3
4
July 2020 | 10

11. July 2020 | 11
U.S. EMPLOYER INSIGHTS SURVEY, JUNE 2020
Question: Given what you know about the impact of the COVID-19 pandemic on businesses and workers, which of the following changes specific to the
non-medical insurance benefits offered to employees is your organization considering in the next 12 months?
COVID-19 affected both
employee benefit needs and
the economy.
43%
NO CHANGES
57%
CHANGES
EXPECTED
More than half of employers plan some
changes to their non-medical benefits.

12. July 2020 | 12
U.S. EMPLOYER INSIGHTS SURVEY, JUNE 2020
Question: Given what you know about the impact of the COVID-19 pandemic on businesses and workers, which of the following changes specific to the
non-medical insurance benefits offered to employees is your organization considering in the next 12 months?
What changes will employers make to their non-
medical benefits in 2021?
57% CHANGES EXPECTED
31%
15%
3%
2%
Add new/expand wellness benefits
Shift more of benefits cost to employers
Add new/expand employer-paid benefits
Add new/expand employee-paid benefits
20%
18%
10%
Shift more of benefits cost to employees
Reduce employer-paid coverage levels
Drop one or more employer-paid benefits
Expand coverage Reduce coverage

13. Key findings from U.S. Employer Insights
Survey, June 2020
Employers get the paid leave message
Work-from-home becomes mainstream
Enrollment meets social distancing
1
Benefit packages will change
2
3
4
July 2020 | 13

14. July 2020 | 14
Virtual enrollment meetings
are expected to nearly
double this year, while in-
person enrollments will
shrink.
Virtual meeting with
benefits counselor
In-person benefits meeting
2019
2020 23% 49%42% 33%
U.S. EMPLOYER INSIGHTS SURVEY, JUNE 2020
Question: Now thinking about benefits enrollment, what method(s) is your organization planning to use this year for employees to select their medical and non-medical benefits?
What method(s) of enrollment did your organization use last year for employees to select their medical and non-medical benefits?

15. Year-over-year changes for enrollment methods for medical and non-
medical benefits
2019
2020
26% 2% 7%
Question: Now thinking about benefits enrollment, what method(s) is your organization planning to use this year for employees to select their medical and non-medical benefits?
What method(s) of enrollment did your organization use last year for employees to select their medical and non-medical benefits?
20%
Online self-guided
47% 54% 22%24%
Telephone Paper No enrollmentIn-person benefits
meeting
49% 33%
Virtual meeting with
benefits counselor
23% 42%
U.S. EMPLOYER INSIGHTS SURVEY, JUNE 2020
July 2020 | 15

16. COVID-19 has
changed the
benefits and
competitive
landscape for the
foreseeable
future.
• Lockdown and return to work have surfaced employees’ need to care for others and to stay
healthy.
• Many employers are responding with increased benefits and flexibility for workers. Virtual
methods of working will be essential.
• But increased work from home will also increase the war for talent: When people can work
anywhere, their choice of employers is virtually unlimited.
• To compete, employers will need to revisit their benefit offerings, even if the economy is slow
to recover.
U.S. EMPLOYER INSIGHTS SURVEY, JUNE 2020
BENEFITS HAVE BEEN ELEVATED
July 2020 | 16
What’s next?

17. July 2020 | 17
WHEN
June 11 – 16, 2020
WHO
Employee benefits decision-
makers or administrators from a
wide range of industries
WHERE
Approx. 100 respondents from
each employee-size category:
407 employers in the U.S.
See full report on unum.com/hr-trends.
U.S. EMPLOYER INSIGHTS SURVEY, JUNE 2020
• 1 – 99
• 100 – 499
• 500 – 1,999
• 2,000+
COMPANY SIZE
About the survey
U.S. EMPLOYER INSIGHTS SURVEY, JUNE 2020, SPONSORED BY UNUM

18. July 2020 | 18
Learn more
Watch HR thought leaders discuss key
findings from the report.
Read the report
Watch the webinar
Read the June 2020 U.S.
Employer Insights Survey.

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NS-453654 (07-20)
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