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TryMyUI Stream
Real-time Usability Testing with your Customers
What if you could...?
What if you could watch every single user’s session on your website and find all
the flaws and frust...
Going beyond Google Analytics
Google Analytics isn’t enough. Page visits, conversions, and dropoffs give at best
a rough o...
Lots and lots of data
Individual moments
of frustration
A.I.
TryMyUI Stream: How it works
1. Add the script
snippet
Add the Stream tracking code
snippet to your webpages.
3. Find ever...
Quantizing Behavioral Data To Support UX
To drill down into the user experience and understand your users’ needs,
behavior...
4 common signals of user frustration
TryMyUI Stream’s A.I. engine automatically detects and tags every captured
session wi...
Rage Click
Click.
Nothing happens.
Click.
Click click click.
Rage clicking is an obvious indicator that a user is getting ...
Scrandom (Random Scrolling)
When the scent of information is weak, patient browsing gives way to impatient
scanning.
Does ...
Wild Mouse
A natural response to slow processes and pages that don't load properly is the
Wild Mouse, where irritated, anx...
Backtracking
Have you ever gotten lost and felt like you were going in circles?
When users hit dead ends or wind up in the...
Recursive Artificial Intelligence
Stream’s A.I. engine will continue to learn how to better identify these markers,
so pin...
Authentic experiences, real improvements
Your web traffic won’t wait patiently for UX issues to go away. Stream finds
ever...
Bridging the gap
WHAT TO TEST HOW TO TEST
When you run a usability study, how do you know what flow to test?
Your pre-conc...
trymyui.com/stream
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Real-time User Testing with Your Customers: An Introduction to TryMyUI Stream

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What if you could watch every single user session on your website? What would you find?

Our brand new technology, Stream, lets you peer into the authentic user experience of your website by doing just that. Every user's session video goes straight into your library for you to watch and explore. Stream's A.I. engine automatically finds and tags moments of user frustration, distilling masses of data into quantifiable behavioral patterns.

With 100% of your users' stories at your fingertips, you have something Google Analytics could never give you: the complete picture.

Learn more about Stream at www.trymyui.com/stream

Published in: Data & Analytics
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Real-time User Testing with Your Customers: An Introduction to TryMyUI Stream

  1. 1. TryMyUI Stream Real-time Usability Testing with your Customers
  2. 2. What if you could...? What if you could watch every single user’s session on your website and find all the flaws and frustrations harming their experience? What if you could use that knowledge to identify and fix bad UX and improve your conversion rates, retention rates, sales, subscriptions, or whatever goal you’re working towards?
  3. 3. Going beyond Google Analytics Google Analytics isn’t enough. Page visits, conversions, and dropoffs give at best a rough outline of usage. For users, the experience isn’t about page visits and conversions. The complete picture is full of micro-interactions, little moments of delight and frustration and everything in between.
  4. 4. Lots and lots of data Individual moments of frustration A.I.
  5. 5. TryMyUI Stream: How it works 1. Add the script snippet Add the Stream tracking code snippet to your webpages. 3. Find every bad experience Identify bad UX with Stream’s A.I. frustration finder. 2. Collect real user sessions Get video data of every single user session on your site.
  6. 6. Quantizing Behavioral Data To Support UX To drill down into the user experience and understand your users’ needs, behaviors are the key bits of information. If you know what people are doing on each page – 100% of the behaviors that make up their experience at a granular level – then you can mold that experience for the better.
  7. 7. 4 common signals of user frustration TryMyUI Stream’s A.I. engine automatically detects and tags every captured session with 4 key User Frustration Markers: Rage Click Backtracking Scrandom Wild Mouse
  8. 8. Rage Click Click. Nothing happens. Click. Click click click. Rage clicking is an obvious indicator that a user is getting frustrated. Identify broken, unresponsive, slow, or misleading elements with Rage Clicks.
  9. 9. Scrandom (Random Scrolling) When the scent of information is weak, patient browsing gives way to impatient scanning. Does this page have my answer? Scrolling rapidly through content, bouncing off the page bottom, users start giving up hope. See where people are losing the scent and what content they deem irrelevant with Scrandom.
  10. 10. Wild Mouse A natural response to slow processes and pages that don't load properly is the Wild Mouse, where irritated, anxious users quickly zig-zag their cursor around the screen as they wait. Find these irritating speed bumps in the user experience with Wild Mouse.
  11. 11. Backtracking Have you ever gotten lost and felt like you were going in circles? When users hit dead ends or wind up in the wrong place, they hit the Back button. If the flow of information had led them in the right direction, they wouldn’t need to double back. Discover common dead ends and guide users in a more helpful direction with Backtracking.
  12. 12. Recursive Artificial Intelligence Stream’s A.I. engine will continue to learn how to better identify these markers, so pinpointing frustrating moments will be more and more reliable. With better data on how your users are using your website, you can improve your UX in leaps and bounds.
  13. 13. Authentic experiences, real improvements Your web traffic won’t wait patiently for UX issues to go away. Stream finds every problem instantly and decreases your turnaround time. What’s more, you can be sure that what you’re doing reflects real UX issues that real customers are dealing with.
  14. 14. Bridging the gap WHAT TO TEST HOW TO TEST When you run a usability study, how do you know what flow to test? Your pre-conceived notions may not align with your actual testing needs. TryMyUI Stream shows you where your UX needs improvement, so you can truly narrow in on problem spots with in-depth usability testing.
  15. 15. trymyui.com/stream

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