1. TravisPoole
245 IdylwoodDrive SE
Salem,Oregon97302
336-583-5465
To Whom It May Concern:
Overthe past yearand a half I have beenwith Goodwill Industriesof EasternNorthCarolina. Upon
acceptingthe positionof EmploymentProgramManager,I quicklyunderstoodthe processandneedsof
the companyand continuedmystoressuccessbymeetinggoalsandproduction. Duringthisyearanda
half, I ran the store on my own as my co-managerwentoutonFMLA for3 monthsand sodid one of the
otheremployees.Evenwithbeing2handsdown,I still continued apositive salestrend andmaintained
highproductionwhile notletting70hour workweeks interfere withmymotivation tomake sure my
store didexceptionallywell.Myareamanager wasveryimpressedwithmyperformanceduringthis
time as he recommendedme forapromotionasArea Manager of the Wilmingtonmarket.Iwasheld
responsible forhiring,payroll,scheduling,andsales. Ialsoensuredthatthe employeeswere following
all safetyprecautionsforthe forklift,transfertruckandpersonal safety. Myotherresponsibilities
included maintainingthe facilityasfar as makingsure itis clean,everythingisingoodcondition,and
that all machinery frombalertothe box truck to the forkliftare inworkingorderandare beingrepaired
inan orderlyfashion whennecessary.Ialsohad to schedule andplan/route furniture pick-upsfor
customers,ensure 3otherstoreswere receivingproduct, warehouseequipment, andsuppliesfrom
overflowof mystore. Some of my successesincluded continuinga3 percentgrowthaverage to goal
everymonth, maintainingagrade A forsafetyinspections,andkeepingahighlyproductivework
environmentwithaverylowturnoverof employees.
Before GoodwillIndustries,Kohl’swasmyemployer forfive years. Ibeganasa part-time
associate at the Greensborolocation.Iquicklymovedtoa full-time position,servingfirstasMen’s
DepartmentSupervisor,thenlaterasa DepartmentSupervisorinthe Junior’s,JewelryandShoe
Departments,respectively.Mysupervisorsandmembersof mymanagementteam, includingaTerritory
Manager, recognizedandappreciatedmyexcellentperformance inall departments,butwere most
impressedwithmyworkinthe Men’sDepartment,andIwas calledonto returnas supervisornumerous
timesinmyemploymentthere,due to my outstandingpresentationof merchandiseandmyabilityto
adhere to“best practices”,updates,setsandreflows.Aftermyrelocation fora promotion toDurham,I
tookon a positionasOperationsAreaSupervisor,whereI usedmyskillsof flexibilityandtime
management,aswell asmy ability tomotivate,trainandcommunicate welltoleadateam of 20 plus
associates ina warehouse andretail setting.Some of mydutiesinthispositionincludedmanaging
variousteamsandindividuals suchas the Truck Unloadteam, Merchandisingteam, the Visual
Merchandiser,the AdSetSupervisor,the ReplenishmentSupervisor,the Housekeepingteam, the
Maintenance team,aswell asthe OperationsSupervisor.Otherdailyresponsibilitiesincludeperforming
Cash Office duties,verifyingdepositsfromCashOffice, opening/closingduties, loggingandretrieving
informationinanAS400 computersystemandRFsystem, as well ascommunicatingwiththe District
Manager throughoutthe dayregardingsales,credit,andthe “Kohl’sRewards”program.
I am confidentthatmyyearsof experience, customerservice, leadershipskills,workethicandpositivity
wouldmake me an excellentadditiontoyourorganizationaswell. Ilookforwardtohearingfromyou
soon.
Regards,
TravisPoole
