How to make the most of the SYM Technology iSpectrum

1. Passion for the Mission
iSpectrum for Monitoring
Sample Business Cases
Todd Masters
Director of Sales

2. www.symtechnology.comSYM Technology, Inc. – Proprietary and Confidential Information 2
The iSpectrum – What Is It?
The iSpectrum functions as multiple virtual spectrum analyzers installed on
site with 24/7 remote accessibility with a built in Hard Drive that continually
records everything – providing a wide range of benefits.
• Provides real-time spectrum display of selected frequencies for
consistent monitoring and signal analysis.Real Time Alarming
• SNMP based alarm notifications are sent out automatically.
SNMP & Email
Notification
• Users can replay and download spectrum recordings to view and
analyze spectrum health and alarms at their convenience.Performance Alarming
• The iSpectrum undoubtedly improves maintenance procedures
and troubleshooting processes for better spectrum management.Troubleshooting
• Continuous recording allows for post-event analysis and reduces
the need for on-site support“Black-Box” Recording

3. www.symtechnology.comSYM Technology, Inc. – Proprietary and Confidential Information 3
iSpectrum Sector by Sector Monitoring
• The iSpectrum is most useful when
connected to every sector and for
every path, both Uplink and
Downlink
• Each Sector’s Key Performance RF
characteristics are set in the
iSpectrum and alarms are
generated and recorded for any
issue outside the RF KPI
• Users monitor venue performance
in real-time and proactively monitor
the performance of the network for
optimization, troubleshooting,
maintenance locally and remotely

4. www.symtechnology.comSYM Technology, Inc. – Proprietary and Confidential Information 4
Where To Connect The iSpectrum
RX/TX RX/TX
1. From BTS to
iSpectrum
3. From Active
DAS Tray to
iSpectrum
2. From in-line
Splitter/Coupler to
iSpectrum
4. From DAS
Monitoring Ports
to iSpectrum
iSpectrum
1
2
3
4

5. www.symtechnology.comSYM Technology, Inc. – Proprietary and Confidential Information 5
Most Common iSpectrum Use Cases
OPERATIONS
• Performance
Baselining
• Site Commissioning
• TX Demodulation
• Pre/Peak/Post Event
Monitoring
• Monitoring RF live
response to network
changes
• Optimization, Test, and
Turn-Up Support
PERFORMANCE
• Uplink RX Noise Floor
Rise Proactive
Performance Alarming
• Uplink and Downlink
Power Threshold
Monitoring
• Custom KPI
Performance Alarming
• Real-Time Spectral
Viewing vs. Operation
System Performance
Delayed Monitoring
• Email & SNMP
Alarming
MAINTENANCE
• Remote connectivity
for live Spectral
Viewing to reduce site
visits
• Identifying spectral
issues with “Mug
Shots”
• Reporting capabilities
to share identified
issues quickly and
effectively
• Interference alarming,
identification, and
positional tracking
Using the iSpectrum gives you access to the Super User community to share In-
Building issues nationwide with other performance teams

6. www.symtechnology.comSYM Technology, Inc. – Proprietary and Confidential Information 6
What Benefits Does the iSpectrum Provide?
• Use the iSpectrum in lieu of DAS/System Alarms
• Generate alarms when access to DAS/Base Station
alarms are restricted
• Allows for alarming across all carriers in a host-neutral
environment
Mirror/Bypass DAS
System Alarms
• Introduce Proactive KPI RF Performance Alarms to the
venue
• Provides Performance notifications for both DAS/System
as well as Base Stations
Add Venue
Performance KPI
Alarming
• Provide carriers and venues with valuable tools for use
from test/commissioning to operational performance
• Provides remote visibility into the venue for monitoring
• SNMP & email notifications to designated recipients
Provide Engineering,
Performance, &
Monitoring capabilities
The Many Use-Cases provides new opportunities that often are not available with
the current mode of operations, as well as potential revenue generation

7. www.symtechnology.comSYM Technology, Inc. – Proprietary and Confidential Information 7
iSpectrum Usage = Smart Business
Grow Revenue:
• The iSpectrum’s features
introduces many new
Maintenance & Support
Services opportunities
Reduce Costs & Earn ROI:
• Carriers and operators can take
advantage of the features to save on
Operation costs and potentially have the
system pay for itself

8. www.symtechnology.com
iSpectrum ROI Use Cases –
Save Money

9. www.symtechnology.comSYM Technology, Inc. – Proprietary and Confidential Information 9
The Solution For Operators – ROI Models
What the iSpectrum solution provides for Operators/Carriers:
• Eliminates carrier “blind spots” in the network
• Provides visibility into the BTS & DAS for end-to-end performance
• Introduces Performance Alarming
• Saves on OPEX by reducing on-site needs
• Provides flexibility with the recording/download/playback feature
• Allows for proactive monitoring vs. reactive monitoring

10. www.symtechnology.comSYM Technology, Inc. – Proprietary and Confidential Information 10
How Can The iSpectrum Pay For Itself?
ROI Savings can pay for at least 6 iSpectrums per year
Earn Return On Your Investment
Save by performing tasks remotely Save by performing tasks automatically
Introduce Additional Capabilities
Spectrum Analyzer Tools Operational & Performance Service Enhancement

11. www.symtechnology.comSYM Technology, Inc. – Proprietary and Confidential Information 11
iSpectrum Return of Investment Customer Feedback
Task Savings Annual
Occurrences
Savings per
Occurrence
Total Annual
Savings
Site Alarm Validation: Before sending a tech to
site to respond to an alarm, remotely validate
the alarm to determine if a site visit is required
25 $400
(5 manhours saved
per each)
$10,000
Remote Analysis: Use iSpectrum Spectrum
Analyzer functions remotely instead of sending
a tech to site
20 $640
(8 manhours saved
per each)
$12,800
24 Spectrum Analyzers in one box: Reduce the
need for expensive Hand-Held Spectrum
Analyzers and use the iSpectrum instead
2 $25,000
(2 less Spec A’s
per each)
$50,000
Run reports quickly and remotely for baselining,
optimizing, analysis etc.. instead of sending
techs to do it on-site
12 $1,280
(16 manhours
saved per each)
$15,360
Total Annual Savings $88,160
Based on customer feedback and use-cases, these are only a few ROI examples

12. www.symtechnology.comSYM Technology, Inc. – Proprietary and Confidential Information 12
Cost Savings to Run A Baseline Report (24 ports)
Old MOP: Without iSpectrum
Load Truck with tools: 20 minutes
Drive to Site: 30 minutes
Gain venue access through security: 30 minutes
Connect Hand Held Spectrum Analyzer to monitor
port: 5 minutes
Run Spectrum report: 5 minutes
Disconnect from port and connect to next port: 2
minutes
Repeat 23 times: 161 minutes
Compile data and format report: 60 minutes
Drive Time back: 30 minutes
Total Time: 338 minutes
Total Cost: >$450
New MOP: With iSpectrum
Logon: 10 seconds
7 mouse clicks: 7 seconds
Save Report: 5 seconds
Total Time: <1 minute
Total Cost: ~$1.00
This is only for 6 MIMO
sectors, for 20 sectors,
this would cost $1,800
These reports are run at site commissioning,
pre & post optimization, during events for
pre/peak/post event analysis, and for annual
preventative maintenance activities (& more)
= over $20,000 in
annual operational
savings

13. www.symtechnology.com
iSpectrum
Revenue Generation
Use Cases

14. www.symtechnology.comSYM Technology, Inc. – Proprietary and Confidential Information 14
In-Building Current State of Alarming
• Host Neutral Venues may have restrictions to
capture alarms and are not monitored remotelyNo Alarming
• Alarms may be sent to a NOC, but not routed
to appropriate teams or ignored all together
Alarms Are Not Acted on
• Issues may be identified but there is insufficient
alarm data to determine fix actionInsufficient data/access
• Cannot access DAS system for alarms, very
common in Host-Neutral environmentsNo Access to DAS System
• Alarms are triggered after issues occur and are
not proactive or preventativeAlarms are “Reactive”
• Site challenges to gain access to system and
alarms
Difficulty in establishing
connectivity
Surprisingly, the majority of In-Building DAS Systems are “red light” monitored,
meaning issues are found by looking for red lights while on-site

15. www.symtechnology.comSYM Technology, Inc. – Proprietary and Confidential Information 15
CARRIER A
NOC
The Problem :Typical DAS Monitoring Environment
CARRIER C
NOC
CARRIER B
NOC
CARRIER C
BTS
SNMP Alarms
HOST
NEUTRAL DAS
HEAD END
SNMP Alarms
HOST NEUTRAL VENUE
CARRIER B
BTS
CARRIER A
BTS
DAS OEM
NOC
SNMP Alarms
SNMP Alarms
CARRIER A
DAS TRAY
CARRIER B
DAS TRAY
CARRIER C
DAS TRAY
IF alarms are being monitored, they
are monitored in pieces by
separated entities
There is no single entity monitoring
the operation and performance of
the system End-to-End

16. www.symtechnology.comSYM Technology, Inc. – Proprietary and Confidential Information 16
What Does This Lead To?
DAS OEM
NOC
CARRIER
NOC
“It’s your
fault”
“No, It’s
your fault”
When there are multiple NOCs, or systems aren’t being
monitored, it leads to Operational Stale-Mate

17. www.symtechnology.comSYM Technology, Inc. – Proprietary and Confidential Information 17
How To Earn Revenue With The iSpectrum
• Allow users to access the iSpectrum
• They gain access to the remote viewing and iSpectrum tools
• Sell to Carriers, DAS OEMs, and even the Venue Owner
Sell Access
• Be the only one that provides KPI alarming and reporting
• Have access to proactive monitoring
• Provide Carrier Neutral Support
Differentiate Your Services
• Sell Performance Reports
• Sell Post Event Analysis
• Sell Optimization Services
Sell Professional Services
• Sell Tier 1 – Tier 3 NOC Services
• Sell Monitoring & Repair Services
• Send alarms via SNMP or Email
Generate Alarms for NOC Services

18. www.symtechnology.comSYM Technology, Inc. – Proprietary and Confidential Information 18
CARRIER A
NOC
Solution 1: The “Easy” Solution
CARRIER C
NOC
CARRIER B
NOC
CARRIER C
BTS
SNMP Alarms
HOST
NEUTRAL DAS
HEAD END
SNMP Alarms
HOST NEUTRAL VENUE
CARRIER B
BTS
CARRIER A
BTS
DAS OEM
NOC
SNMP Alarms
SNMP Alarms
CARRIER A
DAS TRAY
CARRIER B
DAS TRAY
CARRIER C
DAS TRAY
Simply introducing the iSpectrum
allows for full End-to-End major fault
and performance visibility across
ALL carriers and DAS System
NEW CO
NOC
SNMP Alarms

19. www.symtechnology.comSYM Technology, Inc. – Proprietary and Confidential Information 19
DAS OEM
NOC
Easy DAS Operational and Performance Monitoring
CARRIER A
NOC
CARRIER C
NOC
CARRIER B
NOC
CARRIER C
BTS
SNMP Alarms
HOST NEUTRAL
DAS
HEAD END
SNMP Alarms
HOST NEUTRAL VENUE
CARRIER B
BTS
CARRIER A
BTS
SNMP Alarms
CARRIER A
DAS TRAY
CARRIER B
DAS TRAY
CARRIER C
DAS TRAY
NEW CO
NOC
The iSpectrum
Solution
Provides:
Performance
Monitoring
KPI Reporting
Event Reporting
Professional
Services
SNMP Alarms

20. www.symtechnology.comSYM Technology, Inc. – Proprietary and Confidential Information 20
Solution 2: Build Your Own NOC
NOC
SERVICES
PERFORMANCE
SERVICES
FIELD
SUPPORT
Automated Tier 1 NOC:
Alarms
Performance
Dispatch
Reports
The SYM Nettrolz Platform is a vendor agnostic Virtual NOC SNMP based platform that
you can use to build your own NOC
Pair it with the iSpectrum and you will have one of the most robust systems in the industry

21. www.symtechnology.comSYM Technology, Inc. – Proprietary and Confidential Information 21
Easy DAS Operational and Performance Monitoring
CARRIER A
NOC
CARRIER C
NOC
CARRIER B
NOC
CARRIER C
BTS
SNMP Alarms
HOST NEUTRAL
DAS
HEAD END
SNMP Alarms
HOST NEUTRAL VENUE
CARRIER B
BTS
CARRIER A
BTS
DAS OEM
NOC
SNMP Alarms
SNMP Alarms
CARRIER A
DAS TRAY
CARRIER B
DAS TRAY
CARRIER C
DAS TRAY
NEW CO
NOC
The
iSpectrum
Provides:
Performance
Monitoring
KPI
Reporting
Event
Reports
Professional
Services
Nettrolz
Alarming
Platform
Provides:
NOC Tier 1
NOC Tier 2-3
Auto
Ticketing
Field
Dispatch
Event
Management

22. www.symtechnology.comSYM Technology, Inc. – Proprietary and Confidential Information 22
Sample Business Case For a Large Venue
Service Description SLA/Quantity Cost Price Profit
iSpectrum Only Solution:
Performance Reports Monthly $100 $1000 (x12) $11K
Post Event Reports 12 – 20 Events $300 $2K (x12) $20K
iSpectrum Access 24/7 $0 $500 (x12) $6K
iSpectrum and Nettrolz Platform Solution:
NOC Tier 1 24/7 $12K $24K annual $12K
NOC Tier 2-3 8/5 M-F $20K $27K annual $7K
Field Maintenance On-Call $500 $1500 (x12) $12K
Preventative
Maintenance
2x Annually $5K $12K (x2) $14K
Total Annual Profit $82,000

23. www.symtechnology.com
iSpectrum Performance
Monitoring & Alarming
A small selection of how the
iSpectrum can be utilized.

24. www.symtechnology.comSYM Technology, Inc. – Proprietary and Confidential Information 24
Alarm Block Choices
10 Custom Alarm “blocks” Per Port
Max Threshold:
• Can be used for both UL and DL for multiple
alarm scenarios, especially useful for UL
Min Threshold:
• Can be used for both UL and DL for multiple
alarm scenarios
Max Threshold And Min Threshold:
• Used primarily for DL alarm scenarios
Max Threshold Or Min Threshold:
• Provides a single alarm for DL for both Low
RF, Loss of Signal, and high user traffic
Noise Level:
• Detect and alarm for UL Noise Floor Rise

25. www.symtechnology.comSYM Technology, Inc. – Proprietary and Confidential Information 25
Recommended Performance KPI Settings
Uplink Alarms
• Channel Max
Threshold Power
• Adjacent Max
Threshold Power
• Noise Floor Rise
• Channel Power
Measurement
Downlink Alarms
• Channel Max or Min
Power Threshold
• Adjacent Max Power
Threshold
• Channel Power
Measurement
Set up to 10 KPI Alarms to “dial in” the RF Spectrum Optimal Performance Zone
and automatically record and be notified when the performance violates the KPIs

26. www.symtechnology.comSYM Technology, Inc. – Proprietary and Confidential Information 26
TX Performance Issue: Adjacent Noise Example
Alarm Condition
• Adjacent Power
Threshold alarm will
detect filter noise issues
at the filter edge of the
Transmission signal and
can be identified by this
signature spectrum
• The issue is also
identified by the large
delta between min and
max trace holds
Max Hold
Min Hold

27. www.symtechnology.comSYM Technology, Inc. – Proprietary and Confidential Information 27
Uplink & Downlink Interference Alarming
Downlink Interference Uplink Interference
• Detect and Alarm in-band and out-of-band interference on both Uplink and Downlink
• Track interference source’s location using adjacent sectors
• Create custom alarm blocks to track specific interference sources

28. www.symtechnology.comSYM Technology, Inc. – Proprietary and Confidential Information 28
Uplink & Downlink DAS Issues
Uplink Open
Connector Alarm
Conditions
• Noise Floor Alarms
Triggered
• Power Threshold
Alarms Triggered
Downlink Loss of
Signal Alarm
Conditions
• Min or Max Threshold
Alarms Triggered
• Adjacent Channel
Alarms Triggered
These alarms mirror Critical/Major alarms that the DAS System would generate

29. www.symtechnology.comSYM Technology, Inc. – Proprietary and Confidential Information 29
Uplink Max Power Threshold Alarm
This is the most common uplink alarm identifying receive performance issues

30. www.symtechnology.comSYM Technology, Inc. – Proprietary and Confidential Information 30
Uplink Bad Remote
Alarm Condition
• There should be no
signal in the adjacent
channel, this is the
portion of the signal
identifying a bad
remote issue

31. www.symtechnology.comSYM Technology, Inc. – Proprietary and Confidential Information 31
Need Connectivity? Drop in the SYM UWMS-05
LTE Wireless Modem
 Reverts to 3G if LTE is not available
 Performs measurements on network parameters such as RSSI, RSRP, RSRQ, SNR,
and Cell PCI
 Can be rebooted via SMS – no more having to visit the site to reboot!
 New features include Throughput Testing, either live or scheduled
• Throughput history also available as a report
 Remote monitoring via GUI
 IPSec VPN and IP Filter
 Four ports for multiple devices
 Fast and easy set-up via drop-down menus
 Provides Heartbeat Notification
 Compact Size (4.6” x 3.5” x 1.2” / 8.8 oz)
Technology/Bands:
LTE 700(B13), 700(B17), 850(B5), 1900(B25), AWS(B4)
WCDMA 850(B5), 1900(B2), AWS(B4)
CDMA/EVDO 800(BC0), 1700(BC10), 1900(BC1)
GSM/GPRS/EDGE 850, 900, 1800, 1900

32. www.symtechnology.comSYM Technology, Inc. – Proprietary and Confidential Information 32
Executive Summary – Find The Right Solution
Add
Functionality
Return on
Your
Investment
Generate
Revenue
• The iSpectrum
Provides many
opportunities
beyond it’s standard
functionality
• This powerful tool
can be used to
develop a solution
beyond standard
carrier applications
Call Us To Help
Architect A
Solution For You
ISPECTRUM BENEFITS

33. Thank You
234 E.Colorado Blvd., Ste 515 Pasadena, CA 91101
Todd Masters
Director of Sales
913.486.5636
todd.masters@symtechnology.com
www.symtechnology.com