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Benchmarking Performance -Franchise Leadership & Development Conf Oct 2012

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Benchmarking Performance -Franchise Leadership & Development Conf Oct 2012

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14th Annual Franchise Development & Leadership Conference
Franchise Sales & Development Session for Service Brands: "How Do You Score? Benchmarking Your Performance & Best Practices by Industry". One of 2 panelists October 4, 2012

14th Annual Franchise Development & Leadership Conference
Franchise Sales & Development Session for Service Brands: "How Do You Score? Benchmarking Your Performance & Best Practices by Industry". One of 2 panelists October 4, 2012

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Benchmarking Performance -Franchise Leadership & Development Conf Oct 2012

  1. 1. Director, Franchise Sales Valpak Direct Marketing Systems @valpaktodd
  2. 2. 100% increase in awards in 2012
  3. 3. Benchmarking
  4. 4. GOOGLE ANALYTICS
  5. 5. Website Flow
  6. 6. YouTube Analytics
  7. 7. Current Franchisee Engagement Interdependence Bounty Mentor program Validation
  8. 8. Future  TRANSPARENCY &  SOCIAL MEDIA REPOSITIONING  PORTALS  PUBLIC RELATIONS  REFERRAL PARTNERS & BROKERS  MINORITY ORGANIZATIONS  INTERNET  VETERANS
  9. 9. Director, Franchise Sales Valpak Direct Marketing Systems todd_leiser@valpak.com 727-399-3091 www.valpakfranchising.com www.youtube.com/valpaktodd @valpaktodd

Editor's Notes

  • Repositioned the value Proposition Transparency Leverage Internet to accomplish those two pivots Better tracking tool – Process Peak
  • 2012 Budget Company History Quality instead of quantity Conversions and by Traffic Source Engagement by data Drip Campaign Google Analytics How do each of us measure ourselves against our industry/competitionfor recruitment? PROCESS PEAK BENCHMARK REPORT Overall Stats Traffic Sources Conversion by Traffic Source Status by Traffic Source PIVOT TABLE Show history DRIP CAMPAIGNS (SHOW AUGUST ISSUE)   
  • Me
  • 60 unique visitors per day 1800 per month 5000 YTD spent more than 1 minute; 2000 more than 3min = 25%of page views 13.3% returning visitors
  • How do we engage our customers and Franchisees in Development efforts?       MENTOR PROGRAM       BOUNTY o   What incentives/rewards to you give?       $5000 Bounty       THANK YOU o   How do we engage our Franchisees in this?       INTERDEPENDENCE OF OUR NETWORK       $5000 BOUNTY FOR SELECT MARKETS       CULTURE TO GROW THE NETWORK
  • How do we engage our customers and Franchisees in Development efforts?       MENTOR PROGRAM       BOUNTY o   What incentives/rewards to you give?       $5000 Bounty       THANK YOU o   How do we engage our Franchisees in this?       INTERDEPENDENCE OF OUR NETWORK       $5000 BOUNTY FOR SELECT MARKETS       CULTURE TO GROW THE NETWORK

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