Tiaravjohnson@gmail.com seeks a career in operational planning and project management for major global events. She has experience working events across four continents including the London Olympics and Special Olympics World Games. She is proud of her global perspective from living abroad and working on culturally diverse teams, as well as her understanding of various event functions. Currently she leads disaster response teams for Americorps and has previously managed volunteers and operations for large scale sporting events.

1. TIARA V. JOHNSON Tiaravjohnson@gmail.com
Connect on LinkedIn +1 (914) 334–1759
GET TO KNOW ME:
§ I aspire to work in operational planning and project management capacities for major events around the globe.
§ Experience spans 4 continents including London Olympics, Special Olympics World Games, Masters, Formula 1, NYE
Sydney, U.S & Australian Open, music/cultural festivals, nonprofit fundraisers, and everything in between.
THINGS OF WHICH I AM PROUD:
§ Global perspective through living abroad and working as part of culturally diverse work forces.
§ Understanding of many functional departments: accreditation, administration, CCW, HR, F&B, guest services,
operations/ logistics, team operations, spectator services, ticketing. This diverse event experience allows me to
understand how different groups work together to stage successful events and wear many hats when necessary.
§ Experience in volunteer and staff management including: administration, recruitment, scheduling, training and
supervision for crews of 350+. I place a premium on training, open communication and working alongside my team.
PROFESSIONAL EXPERIENCE
AMERICORPS ST. LOUIS – EMERGENCY RESPONSE TEAM ST. LOUIS, MO, USA
Team Leader September 2015 – Present
Led teams in disaster response, wildfire firefighting and conservation across the United States. Projects include
US Forest Service conservation contracts in Missouri and Montana and FEMA sponsored disaster deployments
for program implementation, cleanup operations and volunteer management in Missouri and South Carolina.
SPECIAL OLYMPICS WORLD GAMES – LOS ANGELES 2015 LOS ANGELES, CA, USA
Hub Manager, Spectator Services January 2015 – August 2015
Managed Spectator Services and Security operations at 7 sporting venues across the Downtown LA Hub for Los
Angeles’ largest multi-sport event since the 1984 Olympics.
§ Managed team of 2 venue managers, 18 team leaders, and 350+ volunteers while working alongside numerous with
functional areas (FA’s): sport, guest services, operations, CCW, logistics, security, and emergency personnel
§ Volunteer management working with Spectator Services team to coordinate 1,500+ volunteers: communication,
rostering, onboarding, online training, inductions, operational supervision, and motivation
§ Drafted operational plans, project timelines, daily run sheets, policies and procedures, contingency plans, training
materials, seating capacities, venue fact sheets, and informational booth documents
§ Worked with key FA’s to develop access control zones, signage, and GOC/volunteer workforce training
FRIENDS OF KOH RONG KOH RONG, CAMBODIA
Project Coordinator – Operations and Development November 2013 – August 2014
Key long-term member transforming grassroots project into a registered non-profit working in 4 villages.
§ Managed organizational correspondence with partners, donors, and volunteers (included newsletter & social media)
§ Wrote policies & procedures: code of conduct, volunteer management, procurement, and project proposals
PERTH ROYAL SHOW – RAS OF WESTERN AUSTRALIA PERTH, AUSTRALIA
Ticketing Coordinator (2IC Ticketing Manager) June 2013 – October 2013
Supported ticketing manager for Western Australia’s largest community event spanning 8 days.
§ Assisted lead up and event day operations including helpdesk and ticketing database for 600,000 + tickets
§ Resolved ticketing issues, liaising with 15 gate managers, internal departments, and patrons
CLEANEVENT – AUSTRALIA MELBOURNE & SYDNEY, AUSTRALIA
Event Administration and Event Operations October 2012 – June 2013
Assisted manager in all aspects of event operations including: human resources, client relations, payroll,
inventory, budgets, purchase orders, site inspections and reporting at Australia’s largest venues & events.
§ Recruited, rostered, and inducted workforce of 150+ for Royal Easter Show & Sydney New Years Eve

2. TIARA V. JOHNSON Tiaravjohnson@gmail.com
Connect on LinkedIn +1 (914) 334–1759
§ Monitored staffing levels to ensure adequate coverage and maintain
budgeted targets
§ Worked with administrative team to manage staff accreditation,
supervisor binders, and uniforms
§ Managed staff check-in, event management systems, helpdesk
databases, radio logs, and general office set-up
CLEANEVENT – LONDON OLYMPICS, 2012
Assistant Venue Manager (Internship) May 2012 – October 2012
Provided administrative and operational support at Olympic Village
Experienced a comprehensive behind the scenes look at Olympic
Operations across both competition and non-competition venues.
§ Assisted inductions for 4,200 + staff across all 3 Olympic precincts, and
venue specific training in Athlete’s Village
§ Maintained venue safety materials (MSDS, trainings), incident reports
and conducted staff-wide daily safety briefings
§ Assumed venue manager role during final month, supervising 50+ staff,
equipment bump out and site handover
EDUCATION
UNIVERSITY OF SOUTH CAROLINA - COLUMBIA Columbia, SC, USA
B.S. Sport and Entertainment Management
Concentration: Sustainability and Environmental Studies
Study Abroad: Comparative Venue Management (Australia)
ADDITIONAL EXPERIENCE
UNVERSITY OF SOUTH CAROLINA – ATHLETICS DEPARTMENT Columbia, SC, USA
Team Operations Manager
August 2009 – April 2012
Worked alongside coaches, players, and athletic department in daily
team operations at a top 25 Div. I program.
§ Coordinated travel logistics (meals, transport and accommodation) for
30 athletes and support staff
CAPITAL CITY STADIUM (COLUMBIA BLOWFISH) Columbia, SC, USA
Stadium Operations and Management Internship
May 2010 – August 2010
PHILANTHROPY
FRIENDS OF KOH RONG, CAMBODIA New York, NY, USA
Board Member and Business Consultant (2013 - Present) August 2014 – Present
AMERICAN RED CROSS New York, NY, USA
Disaster Action Team Member (2015 - Present)
SPECIAL OLYMPICS – WESTERN AUSTRALIA Perth, WA, Australia
Accommodation Manager (2013 State Games)
SUSTAINABLE CAROLINA Perth, WA, Australia
Project Coordinator – Transport and Energy Team (2010 – 2012)
SKILLS
ü Casual / Volunteer Staff
Management
ü Emergency Planning
ü Event Planning / Production
ü Global Perspective
ü Line-Item Budgets
ü Major/International Events
ü Non-Profit Management
ü Office Management
ü Operations and Logistics
ü Project Administration
ü Security/Access Control
ü Spectator Services
ü Staffing
ü Sustainability
üVenue Management
üWorkforce Training
IT SKILLS
ü Advanced Excel
ü Advanced Microsoft Office
ü Site Plans and CAD
ü Large Databases Including Access
ü Google Docs and Apps
ü SalesForce
ü Adobe Suite
ü MailChimp
ü Eager to Learn More
CASUAL EVENT EXPERIENCE
ü U.S. Open – Guest Services
ü USC Athletics – Marketing
ü Music Festivals - Guest Services
ü Masters - Member Hospitality
ü SEVT Conference – Registration
ü Tri-State Merchandising
CERTIFICATIONS
CPR/First Aid, FEMA Training (ICS,
Emergency Planning, Special Event
Contingency Planning), Wildland
Firefighter - Red Card, Chainsaw Sawyer
INTERESTS
Sport (Athlete and Fan), Travel,
Sustainability, Problem Solving,
Research, Scuba, Hiking, Good Coffee