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COLGATE-PALMOLIVE COMPANY: THE
PRECISION TOOTHBRUSH
WHAT IS
COLGATE
PALMOLIVE ?
• Global leader in household and personal care
products
SLEEPY AND INEFFICIENT
LEAN AND PROFITABLE
INCOME STATEMENTS: 1989-1992E
THE U.S TOOTH
BRUSH MARKET
≤ 1970:
Purchase was
based purely on
the
PRICE FACTOR
>1970: Purchase
was based on
the
PERFORMANCE
BENEFIT
CHRONOLOGY OF TOOTHBRUSH INNOVATIONS IN THE U.S
PRODUCT SEGMENT
AND
CONSUMER BEHAVIOUR
TOOTH BRUSH
VALUE SUPER PREMIUM
PROFESSIONAL
COMPETITION
• Colgate
• Oral-B (owned by Gillette)
• Johnson & Johnson
• Procter & Gamble
• Smithkline Beecham
• Lever
• Pfizer
• Sunstar
BRAND DECISION FACTORS
CURRENT
SITUATION
CP was planning to launch
a new toothbrush in the
U.S- COLGATE PRECISION
Susan Stainberg, Precision
product manager, had
developed the product.
She wants to decide on
positioning, branding, and
communication strategies.
TECHNICAL OBJECTIVES
• Long outer
bristles:
clean the
gum line.
• Long inner
bristles:
Clean b/w
the teeth.
• Short
bristles:
clean the
teeth
surface
BRISTLES
FEATURES
• 35%
increase
plaque
removal
PLAQUE
REMOVAL
• Double the
plaque
removal
score of
competitors
POINT OF
DIFFERENCE
MISSION
DEVELOP A SUPERIOR, TECHNICAL,
PLAQUE REMOVING DEVICE
OBJECTIVES OF
THIS CASE
1.
• How to position the product
• How to brand and communicate it
to the customers
2.
• Advertising and promotion budget
3.
• Developing a market-mix
• Profit and loss pro forma
POSITIONING
NICHE PRODUCT
Capture 3% of the
U.S toothbrush
market at the end
of 1st year
MAINSTREAM
PRODUCT
Capture 10% of
the U.S toothbrush
market at the end
of the 1st year
SUPER-PREMIUM
PRODUCT
STENBERG’s ASSUMPTIONS
• Precision sales: 3% volume share of the
toothbrush market in 1st year and 5% in
the second year
• Mainstream sales: 10% volume share in the
1st year and 14.7% in the second year.
• Total category unit volume:
1993- 268 million
1994- 300 million
UNIT VOLUMES REACH TO CONSUMER
PRODUCTION COSTS
AND PRICING
CAPITAL INVESTMENT FOR EACH CLASS OF
EQUIPMENT
PRODUCTION COST AND PRICING
• Subcontracted to Anchor Brush.
• NICHE: $2.13/brush
• MAINSTREAM: $1.85/brush
WAREHOUSI
NG COST
TRANSPORT
COST
PRODUCTIO
N COST
CONCERNS IN MAINSTREAM POSITIONING
• Might cannibalize Colgate plus.
• Production schedules developed for niche
will not suit it.
• Precision shelf:
COLGATE PLUS > COLGATE PRECISION >ORAL-B
CONCERNS IN MAINSTREAM POSITIONING
CONTD.
• Precision in mainstream dropping of
one or more SKUs from plus line.
precision
Niche: food and
drug store
Mainstream:
greater
proportion-
mass
merchandise
STEINBERG’S ESTIMATE
UNCERTAINITIES OF THE ESTIMATE
• 35-60% of volumes indicated in the table
unit volume reach to consumers could have
come from Colgate classic and plus.
• ASSUMPTION: Let’s take it to be an average
of 47.5% cannibalization.
• So, 52.5% of the total indicated
would be possible.
• Revised estimate follows:
Precision as a Niche
product
Precision as a Mainstream
product
Planned capacity unit volume Year 1= 6.825 MM units
Year 2= 10.5 MM units
Year 1=22.05 MM units
Year 2=30.975 MM units
Investment in capacity, where
Year 2 figures are additional
capacity
Year 1= $1.7 M
Year 2= $0.7 M
Year 1= $4.78 M
Year 2= $2.05 M
Depreciation costs Year 1= $166,250
Year 2= $236,250
Year 1=$465,500
Year 2=$666,750
Manufacturer per cost unit:
Year 1 and 2
$0.66 $0.64
-Manufacturer price
-Suggested retail price
$2.02
$2.89
$1.76
$2.49
Advertising- Year 1
-Year 2
Consumer Promotions- Year 1
-Year 2
Trade Promotions- Year 1
-Year 2
$2.625 million
$2.625 million
$2.415 million
$2.1 million
$0.84 million
$1.42 million
$7.875 million
$6.3 million
$6.825 million
$5.25 million
$2.52 million
$3.675 million
#SKUs
-Brushes
-Colors
4 adult
6 colors
6 adults / 1 child
6 colors
BRANDING
BRANDING
49% Acceptance &
31% appealing
Colgate
Precision
Precision by ColgateVS
COMMUNICATION AND PROMOTION
CONSUMER CONCEPT TEST
4 concept tests
400 adult
professional
brushers
ADVERTISEMENTS USED IN CONSUMER CONCEPT TESTS
CONSUMER CONCEPT TEST RESULTS
ADVERTISING AND PROMOTION BUDGET
4 WAYS:
1.
$9.6
MILLION
IN
ADVERTI
SEMENT
$14.4
MILLION
IN
PROMOTI
ON
$24.1
MILLION
2.
Budget same as
percentage of
sales in 1993
Classi
c Precisionplus
3.
$24.1
millio
n
Additional
$11.2
Million (
totally for
precision)
$35.3
million
$24.1
million
Additiona
l 80%
($19.28
million)
$43.38
million
4.
$43.38
million
75%
precision
($32.535
million)
25%
plus
($10.845
million)
Placing precision in mainstream:
• affects Colgate Plus
• doesn’t suit production schedule
• concept test – consumers preferred
brushes ton fight against gum diseases
• Thus, Precision is placed as a NICHE
product.
Branding:
• Based on the name test results we can conclude it to
be branded as COLGATE PRECISION
ADVERTISING :
• $35.3 million in advertising and
promotion expenses will be optimal because
among the 4 ways this method of allocation
was especially for Niche product .
Colgate palmolive company

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Colgate palmolive company