1. TERRI SISLEY
Email: terri.sisley@gmail.com
QUANTUM LEADER
PROGRAM MANAGEMENT • CONFLICT RESOLUTION • CONTRACT MANAGEMENT
DIVERSITY • EQUAL OPPORTUNITY • REASONABLE ACCOMMODATIONS
COMPLIANCE • TRAINING • COACHING • WORKFORCE PLANNING
 Creative, passionate and collaborative leader with proven ability in finding win-
win scenarios with stakeholders
 Proven ability to implement and lead change while maintaining the integrity of
mission, public image, leadership, and employees during evolving and rapid
organizational growth
FINDING THE COMMON THREAD OF HUMANITY
Developing winning strategies by embracing individuals through heartfelt communication and
quantum leadership to not only sustain, but continuously reinvigorate living organizations.
EXPERIENCE
National Science Foundation (NSF) – Arlington, VA 2010 - present
NSF is an independent Federal agency funding research grants in science, technology, engineering and
mathematics.
Complaints Adjudication & Compliance Manager, GS-0260-14, June 2014 - present,
Office of the Director/Office of Diversity and Inclusion
• Providing program management and subject matter expertise in the areas of Equal
Employment Opportunity (EEO), Civil Rights, Compliance, and Alternative Dispute
Resolution (ADR);
• Conducting Civil Rights compliance reviews at NSF-funded colleges and universities;
• Advising senior leadership and supervisors on the integration of civil rights philosophies;
• Managing and negotiating NSF’s ADR contract as Contract Officer Representative;
• Leading organizational change through the implementation of ELI’s Civil Treatment for
Leaders™, conducting training for new supervisors, and creating policies;
• Developing solutions to systemic issues through the elimination of barriers to equal
employment and bullying in the workplace, preparing 462 Report and No FEAR reports;
• Formulating and executing a combined budget of approximately $100,000 annually; and
• Conducting EEO and Civil Treatment training, presenting at NSF’s Regional Grants
Conferences, Merit Review Basics, and Program Management Seminars.
Complaints Program Manager & ADR Officer, GS-0260-12/13, August 2010 - June 2014
• Transformed efficiency of the EEO and Civil Rights Complaints programs through the
addition of new protocols, automated tools, training, and procurement of contractors;
• Redesigned and expanded the ADR program on dispute resolution activities, facilitated
settlement agreements, increased settlement rate to approximately 30%, saving
approximately $15,000 annually in contractor fees plus additional monies of employee
time, potential findings of discrimination against the agency, and attorneys’ fees;
• Fostered collaborative relationships with agency technical experts in employee relations,
labor relations, legal counsel and the Union in order to resolve workplace issues;
• Created and disseminated policy through systems reviews, trend analysis, research,
leadership of task groups, management inquiries, and cross-sectional studies;

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• Contributed to improvements in federal interagency working groups for ADR, Limited
English Proficiency, and Title VI and Title IX of the Civil Rights Act; and
• Received the NSF Director’s Award in 2013 for program management contributions and
for recognized superior customer service.
U.S. Dept. of Navy, Naval Surface Warfare Center (NAVSEA) – Bethesda, MD 2008 - 2010
NAVSEA-Carderock is tasked with naval research and development in the fields of science and engineering.
EEO Counselor, NT-0260-04 (Pay Band DEMO NT-IV), EEO Staff, December 2008 –
August 2010
• Provided EEO counseling, conducted limited investigations, and facilitated settlements;
• Analyzed data and contributed narratives toward human capital assessments, human
capital management, and accountability reports; and
• Created and conducted new training programs to include Interviewing Skills,
Communicating with Persons with Disabilities, and EEO Sensitivity.
Recruitment Coordinator, NT-0301-04 (Pay Band DEMO NT-IV), Human Resources
Staff, May 2008 – December 2008
• Provided program management of the recruitment program to hire 200+ engineers and
scientists, and managed recruiting logistics at 30+ colleges, universities, and conferences.
U.S. Dept. of Justice, Executive Office for U.S. Attorneys – Washington, DC 2004 - 2008
EEO Counselor, GS-0260-09/11, EEO & Diversity Management Office, 2006 - 2008
• Provided EEO counseling, conducted limited investigations, facilitated settlements, and
trained and managed collateral duty EEO counselors;
• Analyzed data and prepared the MD-715 annual barrier analysis report, including barrier
analyses for 90+ U.S. Attorneys’ Offices;
• Managed the Asian Americans & Pacific Islanders special emphasis program; and
• As the EEO Assistant in 2005, developed an automated system for complaints filing to
support 10,000+ workforce, saving $15,000 annually, received EOUSA’s Director’s Award.
EDUCATION
• Bachelor’s of Science, Management & Organizational Development,
Eastern Mennonite University, Harrisonburg, VA – degree expected 2015
• Bachelor’s of Science, Business (emphasis on Information Management), University
of the Potomac, Washington, DC – 2004
TRAINING
• Transformational Leadership Coaching, Georgetown Business Partnership
• Facilitating & Managing Complex Systems Change and Diagnosing Organizations with
Impact, NTL Institute for Applied Behavioral Science
• ELI Certified Instructor - Civil Treatment (CT) for Leaders™ and CT for Employees™
• Dale Carnegie Course in Public Speaking and Human Relations
• Certified EEO Counselor, EEO Investigator, Mediator, Writing Letters of Accept/Dismiss,
Advanced Disability Program Management, Special Emphasis Program Management