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1. YOUR COMPANY
NAME
The COMPA Presentation
COMPA
4 PILLARS OF COMMUNICATION OPERATIO
Top 6 questions to ask your
communication contributors!
Step-by-step guide in identifying the
communication needs & goals of
your internal stakeholders!
2. YOUR COMPANY
NAME
The COMPA Presentation
COMPA
4 PILLARS OF COMMUNICATION OPERATIO
PURPOSE: !
The collaborative discussion should identify department
specific communication needs, develop a understanding
current intranet issues, and identify new features that are
in need to solve issues.
3. YOUR COMPANY
NAME
The COMPA Presentation
COMPA
4 PILLARS OF COMMUNICATION OPERATIO
QUESTION # 1!
What are your department’s primary
communication goals?!
Question Identifies the
communication priorities of the
department to better understand if
and how their goals can be achieved !
4. YOUR COMPANY
NAME
The COMPA Presentation
COMPA
4 PILLARS OF COMMUNICATION OPERATIO
QUESTION # 2!
How are you currently using the Intranet to
accomplish your communication goals ?!
Question identifies the use-case
and intent of stakeholders
operation of Intranet !
5. YOUR COMPANY
NAME
The COMPA Presentation
COMPA
4 PILLARS OF COMMUNICATION OPERATIO
QUESTION # 3!
What challenges are you currently facing
when operating the Intranet ?!
Question identifies the pain points
that are being experienced!
6. YOUR COMPANY
NAME
The COMPA Presentation
COMPA
4 PILLARS OF COMMUNICATION OPERATIO
QUESTION # 4!
How are these challenges preventing you from
accomplishing your communication goal ?!
Question identifies how pain points
impedes, delays and prevents the
attainment of communication goals!
7. YOUR COMPANY
NAME
The COMPA Presentation
COMPA
4 PILLARS OF COMMUNICATION OPERATIO
QUESTION # 5!
What new features would you like to see
added to the Intranet?!
Question identifies the department
specific updates and features that
are needed!
8. YOUR COMPANY
NAME
The COMPA Presentation
COMPA
4 PILLARS OF COMMUNICATION OPERATIO
QUESTION # 6!
How would the new features assist your department
with accomplishing their communication goals?!