1. May 7, 2015
American Airlines
Dear: American Airlines
I am writing to submit my resume as a job application for the position of Flight Attendant. After
reading your requirements and job description in detail, I found myself a suitable match for this
job. Equipped with relational, enthusiastic and dynamic customer service and hospitality skills, I
am confident in my ability to integrate effectively into your crew.
With a range of skills in the hospitality and tourism industry, my interest always moved towards
the air transport. To share experiments effectively inside a team, to build up and offer support
and services to the people of different nationalities and cultures motivated me to select the
occupation of flight attendant. My primary motto is to to serve the passengers and to ensure their
well-being, comfort and safety – is which I wish to become a Flight Attendant at American
Airlines.
As a fresh and passionate candidate, I’d welcome the chance to meet with you to talk about how
my education, experience and skills would be beneficial for American Airlines. If you need any
additional information in the meantime, I can be reached at (407)708-8682 or via email at
Tmitchell1995@yahoo.com. Thank you for your time and consideration.
Sincerely,
Teresa M. Mitchell

2. Teresa Mitchell
1401 Celery Ave
Sanford, FL 32771
Home: 407-321-5514
Cell: 407-708-8682
Email: Tmitchell1995@yahoo.com
Objective
Seeking to obtain a rewarding and challenging Flight Attendant position with a growth-oriented
company that promotes a team environment and reaching the highest possible standards.
Qualifications Summary
Extensive knowledge of principles and processes for providing customer and personal services,
including customer needs assessment, meeting quality standards for services, and evaluation of
customer satisfaction.
Expert in the structure and content of the English language, including the meaning and spelling
of words, rules of composition, and grammar.
Very attentive, giving full attention to customers, taking time to understand the points being
made, asking questions as appropriate, and conveying empathy.
Outstanding communication and interpersonal skills
Work Experience
Director, Teacher
We Care Day Care (Family Home Child Care), Sanford, FL (2000-Present)
•Keeper of records on individual children, including daily observations and information about
kids activities, meals served and their medications administered. Operator of in-house daycare
center within the business.
•Prepare lesson plans.
•Instruct children, and teach simple painting, drawing, handcrafts, and songs
•Organize and participate in recreational activities.
•Provides counseling and therapy to mentally disturbed, delinquent, or handicapped children.
•Organizer and manager of daily materials to ensure order in activity areas,
•Conducts parent teacher conference and meetings

3. •Assists in preparation and serving of daily meals for kids. (Sterilizing bottles and preparing
formulas.)
Private Childcare Worker
Teresa M. Mitchell, Sanford, FL (1998-2000)
•Recommended and initiated measures to control child behavior, such as caring for own clothing
and picking up toys and books.
•Identified signs of emotional or developmental problems in children and brought them to
parents and guardians’ attention.
Supported children’s emotional and social development, encouraging understanding of others
and positive self-concepts.
Childcare Teacher
Crooms Academy (Teen Parent Program), Sanford, FL (1994- 1998)
•Planned and executed daily lesson plans.
•Worked with New Teen Mothers and Fathers entering the program.
•Worked corporately with Teen Parents enrolled in the childcare class and other childcare
workers.
•Prepared and administered monthly progress reports for individual children in the two-three
year old group.
•Attended regular staff meeting on Wednesday.
•Cared for children with a variety of problems.
Childcare Teacher/Assistant
KinderCare Learning Center, Sanford, FL (1990-1994)
Worked with a group of 17 ages of children from 3 to 5 years of age.
•Managed the opening and closing procedures of the facility.
•Prepared lesson plans and daily report.
•Planned and executed age-appropriate activities that promote social, cognitive, and physical
skills.

4. Childcare Teacher Assistant
Rescue Childcare Center, Sanford, FL (1989-1990)
•Assisted the lead teachers in planning the lessons and implementing of study programs for
children.
•Supervised the activities of children and ensure their safety in absence of lead teacher.
•Attend parents-teachers meetings and inform parents about the behavior of the child while in
day care center.
•Conducted different recreational activities like drawing, coloring, music, drama, etc.
•Ensured that small children completed their exercising regime daily
EDUCATION
Associate of Science Degree Early Childhood Management
Seminole State College
Sanford, FL
Graduate April 13, 2013
Associate of Science Degree Early Childhood Education
Seminole State College
Sanford, FL
Graduate April 27, 2012
•Current GPA 2.8 on 4.0 scale
•Related course work completed: Growth and Development, Observing and Guiding Children
Behavior, Families and Community, Early Literacy for Young Children, Inclusion and Special
Needs in Early Childhood Education.

5. Early Childhood Education Preschool Specialization
Seminole State College
Sanford, FL
Technical Certificate April 27, 2012
Educational Assisting
Seminole State College
Sanford, FL
Technical Certificate April 27, 2012
Child Care Management Specialization
Seminole State College
Sanford, FL
Technical Certificate August 1, 2011
Staff Credential Verification Formal Education 4098865 07/13/2012
Director Credential Level I 4098873 07/13/2012 -07/13/2017
COMMUNITY SERVICE
• Volunteered with the National Family Home Childcare Conference 2011
• Volunteered with the Goldsboro Front Porch Program in Sanford, FL
• Volunteered with Antioch Missionary Church childcare nursery once a month
• Volunteered with Reach out and Read