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HP CME - Communication Media & Entertainment
- 1. HP Workflow Solutions for CME c05341882, Rev. 1, 11/2016
- 2. What issues do CME clients face? Today Operational efficiency Disruptive technologies Safety and security Increased customer expectations Regulatory compliance Future More Efficient More Compliant More Secure c05341882, Rev. 1, 11/2016
- 3. Big data analyses • Increased access to information has created a greater need for data storage and an ability to interpret it to drive business and future business decisions Some challenges persist High cost of inefficient workflows • The need to drive value through automated workflow processes consistently becomes more relevant. IT consumerization & mobility revolution • Customers expect a personalized and automated experience that fits their IT and mobile lifestyles Security threats, compliance demands • Heightened technology complexity has generated greater productivity, but in turn has created greater security threats and increased compliance measures c05341882, Rev. 1, 11/2016
- 4. Emerging trends Emerging markets and technologies • Growth increases opportunities for additional revenue • New business models, solutions, partners and services • Mobile phones/devices open new market opportunities • Shorter product lifecycles, greater bandwidth needs Industry transformation • Mergers and acquisitions – expand offerings, diversify revenue streams • Social media and collaboration across consumer and business • Value driven, empowered customer drives customer care Heightened risk • Security of information • Over regulation • Poor infrastructure in emerging markets Explosive growth of data and globalization • Continued expansion of IoT and streaming of content • Use of business intelligence to reach new customers, reduce costs and errors, and improve supply chain management. • Customers choose how, when and where to consume content c05341882, Rev. 1, 11/2016
- 5. HP approach to CME Personalize interactions Manage risk Personalize Automate processes Manage risk Automate c05341882, Rev. 1, 11/2016