This student reflects on what they learned in their Professional Writing course. They learned how to evaluate their work using the 5C's, create business documents and communications, and utilize social media for business. The student found analyzing other students' work, a website analysis assignment, and creating a short report particularly helpful. They recognize the importance of communicating professionally for any career and how the course has improved their email writing. As someone in sales management, the student has already applied the new skills to better communicate with customers and colleagues.