SlideShare a Scribd company logo
1 of 30
Is Machine Learning the Solution to Your
Capacity Management Challenges?
Charles Johnson
Senior Technical Consultant
1
Agenda
• Capacity Management Overview
• Machine Learning Overview
• Machine Learning Algorithms
• Use Case
• Summary
“
”
“As one Google Translate engineer put it, "when you go from
10,000 training examples to 10 billion training examples, it all
starts to work. Data trumps everything.”
Garry Kasparov, Deep Thinking: Where Machine Intelligence Ends and Human
Creativity Begins
Capacity Management Overview
4
• Ensure the right level of ITI investment
• Identify and resolve bottlenecks
• Evaluate tuning strategies
• Improve and report/publish performance
• “Right-size” or “consolidate”
• Ensure accurate and timely procurements
• Ensure effective service level management
• Plan for workload growth, new apps / sites
• Avoid performance disasters
Capacity Management Objectives
5
• Trends
• What-If Trend
• Analytical Modelling
• Machine Learning
• Simulation Modelling
• Benchmarking
6
Capacity Management Techniques
Machine Learning
Overview
• The ability for a system to take basic knowledge and apply
that knowledge to new data
• The ability to find unknowns in data
• Main points
• Learning
• Pattern detection
• Follow the data
• Self-programming
What is Machine Learning?
8
Supervised Learning
• Established set of data
• Data is classified
• Find patterns in the data
Unsupervised Learning
• Massive amounts of data
• Data is not classified or labeled
• Find patterns in the data
Other approaches
• Reinforcement learning
• Neural networks / Deep Learning
9
Machine Learning Approaches
Descriptive Analytics
• Current reality
• Historical context
• Aggregates data for insights
Predictive Analytics
• Anticipate changes by understanding patterns
• Constantly needs new data
• Looks into the future
Prescriptive Analytics
• New for machine Learning
• Combination of business rules, machine learning
and computational modelling
10
Forms of Data Analysis
11
Machine Learning Approaches
Self-Driving Vehicles Automated Recommendations Computer Translation
Machine Learning Uses
12
The Machine Learning Cycle
13
Machine Learning Algorithms
• Linear Regression
• Logistic Regression
• Decision Tree
• kNN (k-Nearest Neighbors)
Common Machine Learning Algorithms
15
• Predict scores on one variable from the scores on a
second variable
• Study the relationship between real values based upon
continuous variables
• Create the best fitting straight line based on the data
16
Linear Regression
Should I play Golf?
17
Decision Tree
Outlook
Overcast
Rain
Sunny
Low
Humidity Wind
High True False
Yes
Yes
Yes
No No
Capacity
Management
Trending
• OK for utilizations, business volumes
• Useless for service levels (response time)
Analytical models
• Quick and easy to set up
• Potentially very accurate
Simulation models
• Time-consuming and difficult to set up
• Potentially more accurate
Benchmarks and Workload Generators
• Perfect, but expensive and complicated (or impossible)
• Required depending on industry or question to answer
Forecasting Techniques
19
Join Capacity Management -
Machine Learning
• Need data to make it work
• More data the best (Big Data)
• Need to understand and trust the data
• Remove assumptions and bias
• Reduce time to analyze data
Join Capacity Management - Machine Learning
21
Use Case
• What is the problem you are attempting to solve?
• What data is available?
• Do you have a representative period of time?
• What is the “Story” you are attempting to tell?
Capacity Management Use Case
23
Analyze Environment by Region
24
25
Project Resource Consumption
Summary
• Machine Learning provides value to Capacity Management
• Reduce time spent analyzing data
• Follow the data
• Understand the data
• Trust the data
27
Take Away
References
Machine Learning for dummies – IBM
(Judith Hurwitz & Daniel Kirsch)
M. Asokan
Syncsort
Chief Architect, Distributed Systems & Big Data
masokan@Syncsort.com
John Greenwood
Syncsort
Technical Architect
John.Greenwood@Syncsort.com
28
Questions
Is Machine Learning the Solution to Your Capacity Management Challenges?

More Related Content

Similar to Is Machine Learning the Solution to Your Capacity Management Challenges?

Similar to Is Machine Learning the Solution to Your Capacity Management Challenges? (20)

The Fine Art of Combining Capacity Management with Machine Learning
The Fine Art of Combining Capacity Management with Machine LearningThe Fine Art of Combining Capacity Management with Machine Learning
The Fine Art of Combining Capacity Management with Machine Learning
 
Understanding DataOps and Its Impact on Application Quality
Understanding DataOps and Its Impact on Application QualityUnderstanding DataOps and Its Impact on Application Quality
Understanding DataOps and Its Impact on Application Quality
 
Deep learning
Deep learningDeep learning
Deep learning
 
BAMarathon_DanielFylstra_Feb25.pptx
BAMarathon_DanielFylstra_Feb25.pptxBAMarathon_DanielFylstra_Feb25.pptx
BAMarathon_DanielFylstra_Feb25.pptx
 
Machinelearning: The next step in manufacturing performance
Machinelearning: The next step in manufacturing performance Machinelearning: The next step in manufacturing performance
Machinelearning: The next step in manufacturing performance
 
Design Like a Pro: Machine Learning Basics
Design Like a Pro: Machine Learning BasicsDesign Like a Pro: Machine Learning Basics
Design Like a Pro: Machine Learning Basics
 
Design Like a Pro: Machine Learning Basics
Design Like a Pro: Machine Learning BasicsDesign Like a Pro: Machine Learning Basics
Design Like a Pro: Machine Learning Basics
 
Delivering Machine Learning Solutions by fmr Sears Dir of PM
Delivering Machine Learning Solutions by fmr Sears Dir of PMDelivering Machine Learning Solutions by fmr Sears Dir of PM
Delivering Machine Learning Solutions by fmr Sears Dir of PM
 
Barga Galvanize Sept 2015
Barga Galvanize Sept 2015Barga Galvanize Sept 2015
Barga Galvanize Sept 2015
 
Building a Winning Roadmap for Analytics
Building a Winning Roadmap for AnalyticsBuilding a Winning Roadmap for Analytics
Building a Winning Roadmap for Analytics
 
Tbla 2016
Tbla 2016 Tbla 2016
Tbla 2016
 
Conclusion Connect state of IoT 2019 Review io t solutions world congress 2019
Conclusion Connect state of IoT 2019 Review io t solutions world congress 2019Conclusion Connect state of IoT 2019 Review io t solutions world congress 2019
Conclusion Connect state of IoT 2019 Review io t solutions world congress 2019
 
Ai in finance
Ai in financeAi in finance
Ai in finance
 
Data-Ed Webinar: Best Practices with the DMM
Data-Ed Webinar: Best Practices with the DMMData-Ed Webinar: Best Practices with the DMM
Data-Ed Webinar: Best Practices with the DMM
 
Data Ed: Best Practices with the DMM
Data Ed: Best Practices with the DMMData Ed: Best Practices with the DMM
Data Ed: Best Practices with the DMM
 
Pragmatic Machine Learning @ ML Spain
Pragmatic Machine Learning @ ML SpainPragmatic Machine Learning @ ML Spain
Pragmatic Machine Learning @ ML Spain
 
Data Science for Business Managers - An intro to ROI for predictive analytics
Data Science for Business Managers - An intro to ROI for predictive analyticsData Science for Business Managers - An intro to ROI for predictive analytics
Data Science for Business Managers - An intro to ROI for predictive analytics
 
Thomas Jensen. Machine Learning
Thomas Jensen. Machine LearningThomas Jensen. Machine Learning
Thomas Jensen. Machine Learning
 
Module 5 - Data Science Methodology.pdf
Module 5 - Data Science Methodology.pdfModule 5 - Data Science Methodology.pdf
Module 5 - Data Science Methodology.pdf
 
Webinar - Know Your Customer - Arya (20160526)
Webinar - Know Your Customer - Arya (20160526)Webinar - Know Your Customer - Arya (20160526)
Webinar - Know Your Customer - Arya (20160526)
 

More from Precisely

How to Build Data Governance Programs That Last - A Business-First Approach.pdf
How to Build Data Governance Programs That Last - A Business-First Approach.pdfHow to Build Data Governance Programs That Last - A Business-First Approach.pdf
How to Build Data Governance Programs That Last - A Business-First Approach.pdf
Precisely
 
Zukuntssichere SAP Prozesse dank automatisierter Massendaten
Zukuntssichere SAP Prozesse dank automatisierter MassendatenZukuntssichere SAP Prozesse dank automatisierter Massendaten
Zukuntssichere SAP Prozesse dank automatisierter Massendaten
Precisely
 
Automate Studio Training: Materials Maintenance Tips for Efficiency and Ease ...
Automate Studio Training: Materials Maintenance Tips for Efficiency and Ease ...Automate Studio Training: Materials Maintenance Tips for Efficiency and Ease ...
Automate Studio Training: Materials Maintenance Tips for Efficiency and Ease ...
Precisely
 
Testjrjnejrvnorno4rno3nrfnfjnrfnournfou3nfou3f
Testjrjnejrvnorno4rno3nrfnfjnrfnournfou3nfou3fTestjrjnejrvnorno4rno3nrfnfjnrfnournfou3nfou3f
Testjrjnejrvnorno4rno3nrfnfjnrfnournfou3nfou3f
Precisely
 
AI You Can Trust - Ensuring Success with Data Integrity Webinar
AI You Can Trust - Ensuring Success with Data Integrity WebinarAI You Can Trust - Ensuring Success with Data Integrity Webinar
AI You Can Trust - Ensuring Success with Data Integrity Webinar
Precisely
 
Moving IBM i Applications to the Cloud with AWS and Precisely
Moving IBM i Applications to the Cloud with AWS and PreciselyMoving IBM i Applications to the Cloud with AWS and Precisely
Moving IBM i Applications to the Cloud with AWS and Precisely
Precisely
 
Automate Your Master Data Processes for Shared Service Center Excellence
Automate Your Master Data Processes for Shared Service Center ExcellenceAutomate Your Master Data Processes for Shared Service Center Excellence
Automate Your Master Data Processes for Shared Service Center Excellence
Precisely
 

More from Precisely (20)

How to Build Data Governance Programs That Last - A Business-First Approach.pdf
How to Build Data Governance Programs That Last - A Business-First Approach.pdfHow to Build Data Governance Programs That Last - A Business-First Approach.pdf
How to Build Data Governance Programs That Last - A Business-First Approach.pdf
 
Zukuntssichere SAP Prozesse dank automatisierter Massendaten
Zukuntssichere SAP Prozesse dank automatisierter MassendatenZukuntssichere SAP Prozesse dank automatisierter Massendaten
Zukuntssichere SAP Prozesse dank automatisierter Massendaten
 
Unlocking the Potential of the Cloud for IBM Power Systems
Unlocking the Potential of the Cloud for IBM Power SystemsUnlocking the Potential of the Cloud for IBM Power Systems
Unlocking the Potential of the Cloud for IBM Power Systems
 
Crucial Considerations for AI-ready Data.pdf
Crucial Considerations for AI-ready Data.pdfCrucial Considerations for AI-ready Data.pdf
Crucial Considerations for AI-ready Data.pdf
 
Hyperautomation and AI/ML: A Strategy for Digital Transformation Success.pdf
Hyperautomation and AI/ML: A Strategy for Digital Transformation Success.pdfHyperautomation and AI/ML: A Strategy for Digital Transformation Success.pdf
Hyperautomation and AI/ML: A Strategy for Digital Transformation Success.pdf
 
Justifying Capacity Managment Webinar 4/10
Justifying Capacity Managment Webinar 4/10Justifying Capacity Managment Webinar 4/10
Justifying Capacity Managment Webinar 4/10
 
Automate Studio Training: Materials Maintenance Tips for Efficiency and Ease ...
Automate Studio Training: Materials Maintenance Tips for Efficiency and Ease ...Automate Studio Training: Materials Maintenance Tips for Efficiency and Ease ...
Automate Studio Training: Materials Maintenance Tips for Efficiency and Ease ...
 
Leveraging Mainframe Data in Near Real Time to Unleash Innovation With Cloud:...
Leveraging Mainframe Data in Near Real Time to Unleash Innovation With Cloud:...Leveraging Mainframe Data in Near Real Time to Unleash Innovation With Cloud:...
Leveraging Mainframe Data in Near Real Time to Unleash Innovation With Cloud:...
 
Testjrjnejrvnorno4rno3nrfnfjnrfnournfou3nfou3f
Testjrjnejrvnorno4rno3nrfnfjnrfnournfou3nfou3fTestjrjnejrvnorno4rno3nrfnfjnrfnournfou3nfou3f
Testjrjnejrvnorno4rno3nrfnfjnrfnournfou3nfou3f
 
Data Innovation Summit: Data Integrity Trends
Data Innovation Summit: Data Integrity TrendsData Innovation Summit: Data Integrity Trends
Data Innovation Summit: Data Integrity Trends
 
AI You Can Trust - Ensuring Success with Data Integrity Webinar
AI You Can Trust - Ensuring Success with Data Integrity WebinarAI You Can Trust - Ensuring Success with Data Integrity Webinar
AI You Can Trust - Ensuring Success with Data Integrity Webinar
 
Optimisez la fonction financière en automatisant vos processus SAP
Optimisez la fonction financière en automatisant vos processus SAPOptimisez la fonction financière en automatisant vos processus SAP
Optimisez la fonction financière en automatisant vos processus SAP
 
SAPS/4HANA Migration - Transformation-Management + nachhaltige Investitionen
SAPS/4HANA Migration - Transformation-Management + nachhaltige InvestitionenSAPS/4HANA Migration - Transformation-Management + nachhaltige Investitionen
SAPS/4HANA Migration - Transformation-Management + nachhaltige Investitionen
 
Automatisierte SAP Prozesse mit Hilfe von APIs
Automatisierte SAP Prozesse mit Hilfe von APIsAutomatisierte SAP Prozesse mit Hilfe von APIs
Automatisierte SAP Prozesse mit Hilfe von APIs
 
Moving IBM i Applications to the Cloud with AWS and Precisely
Moving IBM i Applications to the Cloud with AWS and PreciselyMoving IBM i Applications to the Cloud with AWS and Precisely
Moving IBM i Applications to the Cloud with AWS and Precisely
 
Effective Security Monitoring for IBM i: What You Need to Know
Effective Security Monitoring for IBM i: What You Need to KnowEffective Security Monitoring for IBM i: What You Need to Know
Effective Security Monitoring for IBM i: What You Need to Know
 
Automate Your Master Data Processes for Shared Service Center Excellence
Automate Your Master Data Processes for Shared Service Center ExcellenceAutomate Your Master Data Processes for Shared Service Center Excellence
Automate Your Master Data Processes for Shared Service Center Excellence
 
5 Keys to Improved IT Operation Management
5 Keys to Improved IT Operation Management5 Keys to Improved IT Operation Management
5 Keys to Improved IT Operation Management
 
Unlock Efficiency With Your Address Data Today For a Smarter Tomorrow
Unlock Efficiency With Your Address Data Today For a Smarter TomorrowUnlock Efficiency With Your Address Data Today For a Smarter Tomorrow
Unlock Efficiency With Your Address Data Today For a Smarter Tomorrow
 
Navigating Cloud Trends in 2024 Webinar Deck
Navigating Cloud Trends in 2024 Webinar DeckNavigating Cloud Trends in 2024 Webinar Deck
Navigating Cloud Trends in 2024 Webinar Deck
 

Recently uploaded

Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers:  A Deep Dive into Serverless Spatial Data and FMECloud Frontiers:  A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Safe Software
 

Recently uploaded (20)

Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, AdobeApidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
 
Artificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : UncertaintyArtificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : Uncertainty
 
Strategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a FresherStrategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a Fresher
 
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
 
Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024
 
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
 
Scaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationScaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organization
 
Deploy with confidence: VMware Cloud Foundation 5.1 on next gen Dell PowerEdg...
Deploy with confidence: VMware Cloud Foundation 5.1 on next gen Dell PowerEdg...Deploy with confidence: VMware Cloud Foundation 5.1 on next gen Dell PowerEdg...
Deploy with confidence: VMware Cloud Foundation 5.1 on next gen Dell PowerEdg...
 
presentation ICT roal in 21st century education
presentation ICT roal in 21st century educationpresentation ICT roal in 21st century education
presentation ICT roal in 21st century education
 
Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024
 
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
 
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers:  A Deep Dive into Serverless Spatial Data and FMECloud Frontiers:  A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
 
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityBoost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivity
 
Exploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone ProcessorsExploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone Processors
 
The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024
 
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
 
Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024
 
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdfUnderstanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
 
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data DiscoveryTrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
 

Is Machine Learning the Solution to Your Capacity Management Challenges?

  • 1. Is Machine Learning the Solution to Your Capacity Management Challenges? Charles Johnson Senior Technical Consultant 1
  • 2. Agenda • Capacity Management Overview • Machine Learning Overview • Machine Learning Algorithms • Use Case • Summary
  • 3. “ ” “As one Google Translate engineer put it, "when you go from 10,000 training examples to 10 billion training examples, it all starts to work. Data trumps everything.” Garry Kasparov, Deep Thinking: Where Machine Intelligence Ends and Human Creativity Begins
  • 5. • Ensure the right level of ITI investment • Identify and resolve bottlenecks • Evaluate tuning strategies • Improve and report/publish performance • “Right-size” or “consolidate” • Ensure accurate and timely procurements • Ensure effective service level management • Plan for workload growth, new apps / sites • Avoid performance disasters Capacity Management Objectives 5
  • 6. • Trends • What-If Trend • Analytical Modelling • Machine Learning • Simulation Modelling • Benchmarking 6 Capacity Management Techniques
  • 8. • The ability for a system to take basic knowledge and apply that knowledge to new data • The ability to find unknowns in data • Main points • Learning • Pattern detection • Follow the data • Self-programming What is Machine Learning? 8
  • 9. Supervised Learning • Established set of data • Data is classified • Find patterns in the data Unsupervised Learning • Massive amounts of data • Data is not classified or labeled • Find patterns in the data Other approaches • Reinforcement learning • Neural networks / Deep Learning 9 Machine Learning Approaches
  • 10. Descriptive Analytics • Current reality • Historical context • Aggregates data for insights Predictive Analytics • Anticipate changes by understanding patterns • Constantly needs new data • Looks into the future Prescriptive Analytics • New for machine Learning • Combination of business rules, machine learning and computational modelling 10 Forms of Data Analysis
  • 12. Self-Driving Vehicles Automated Recommendations Computer Translation Machine Learning Uses 12
  • 15. • Linear Regression • Logistic Regression • Decision Tree • kNN (k-Nearest Neighbors) Common Machine Learning Algorithms 15
  • 16. • Predict scores on one variable from the scores on a second variable • Study the relationship between real values based upon continuous variables • Create the best fitting straight line based on the data 16 Linear Regression
  • 17. Should I play Golf? 17 Decision Tree Outlook Overcast Rain Sunny Low Humidity Wind High True False Yes Yes Yes No No
  • 19. Trending • OK for utilizations, business volumes • Useless for service levels (response time) Analytical models • Quick and easy to set up • Potentially very accurate Simulation models • Time-consuming and difficult to set up • Potentially more accurate Benchmarks and Workload Generators • Perfect, but expensive and complicated (or impossible) • Required depending on industry or question to answer Forecasting Techniques 19
  • 20. Join Capacity Management - Machine Learning
  • 21. • Need data to make it work • More data the best (Big Data) • Need to understand and trust the data • Remove assumptions and bias • Reduce time to analyze data Join Capacity Management - Machine Learning 21
  • 23. • What is the problem you are attempting to solve? • What data is available? • Do you have a representative period of time? • What is the “Story” you are attempting to tell? Capacity Management Use Case 23
  • 27. • Machine Learning provides value to Capacity Management • Reduce time spent analyzing data • Follow the data • Understand the data • Trust the data 27 Take Away
  • 28. References Machine Learning for dummies – IBM (Judith Hurwitz & Daniel Kirsch) M. Asokan Syncsort Chief Architect, Distributed Systems & Big Data masokan@Syncsort.com John Greenwood Syncsort Technical Architect John.Greenwood@Syncsort.com 28

Editor's Notes

  1. Ensure the right level of ITI investment (Match the equipment to the need, Optimise on computer expenditure, Money not wasted on redundant hardware, Users able to meet business demands) Optimise the resources available, “right-sizing” or “consolidating servers” as necessary Ensure accurate and timely capacity procurements to minimise disruption and expenditure, Reliable hardware plans, Impact of upgrade properly sized, Timely procurement planning Ensure effective service level management in terms of response times and throughputs Help prepare for new application implementations or new sites or new acquisitions The essential objective is to achieve the most cost-effective balance between business demands and the size and form of the ITI needed to support it.