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Disaster-Recovery related Presentation11.pptx
1.
2. Backup as a Service Daily Weekly Monthly Yearly
Core Servers/Applications Incremental Full Full Full
Secondary Servers/Applications Incremental Full Full Full
Staging Servers/Applications - Full Full Full
Development
Servers/Applications
- - Full Full
Retention Period 7 Days 2
Weeks
3
Months
7
Years
Table
3. 1st Hour
2nd Hour
4th Hour
8th Hour
DISASTER OCCURRENCE
SYSTEM CUT OFF
DAILY BACKUP
TIME
INCIDENT
RECOVERY PLAN ACTIVATION
RECOVERY TIME OBJECTIVE (RTO)
DAMAGE ASSESMENT
12th Hour
24th Hour
RESTORATION & RECOVERY FROM BACKUP
SYSTEM RESTORATION
GO-LIVE
RECOVERYPOINTOBJECTIVE(RPO)
NORMAL
OPERATION
MAXIMUMTOLERABLEPERIODofDISRUPTION(MTPD)
4. 1st Hour
2nd Hour
4th Hour
8th Hour
SYSTEM CUT OFF
DAILY
BACKUP
TIME
24th Hour
MAXIMUMTOLERABLEPERIODofDISRUPTION(MTPD)
DAMAGE
ASSESMENT
DISASTER
OCCURRENCE
RECOVERY PLAN
ACTIVATION
RESTORATION & RECOVERY
FROM BACKUP
SYSTEM
RESTORATION
NORMAL
OPERATION
3rd Hour
12th Hour
RECOVERY POINT OBJECTIVE
RECOVERY TIME OBJECTIVE
ACTIVITY
TIME
5. DISASTER
CRISIS
INCIDENT
HOUR 0
HOUR 8
HOUR 4
CRISIS
ACTIONS
OVER
TIME
BY HOUR 8:
Activate Disaster Recovery Plan
Perform Damage Assessment; if
resolution exceeds 6 hours escalate to
disaster status
HOUR 2
BY HOUR 4:
Activate Business Continuity
Perform Damage Assessment; if
resolution exceeds 2 hours escalate to
Business Continuity activation
Perform Damage Assessment; if
resolution exceeds 1 hours escalate to
crisis status
C.1. Site Response Team Process Flow
Figure 17. Backup Frequency
6. Business Continuity & Disaster Recovery Plan
Section I: Introduction
LEGEND
ID ROLE TEAM DEPT
1
IC
BCC
RC
Incident Commander
Business Continuity
Recovery Coordinator
SRT
DAT
Site Response Team
Damage Assessment Team
HOD Head of Department
2 CC Communication Coordinator MRT Management Response Team CEO CEO Office
3 PC Personnel Coordinator ERT Emergency Response Team FIN Finance
4 LC Logistic Coordinator BCT Business Continuity Team HRS Human Resource
5 SO Information Security Officer DRT Disaster Recovery Team ADM Administration
6 TR Technology Recovery Coordinator TRT Technology Recovery Team BDM Business Development
7 FC Finance Coordinator IMT Incident Management Team BCM Business Compliance
8 ITS Information Technology
ROLE/TEAM SRT XRT ERT BCT DRT TRT IMT
IC/RC/BC
CC/IMC
PC
LC
ISO
TRC
FC
ROLE/DEPT IT HR AD FIN BC BD CEO HOD
IC/BC/RC
BC
CC
PC
LC
ISO
TRC
FC
LEGEND: = Primary Role | = Backup Role
7. <Insert Name(s)>
Business Function Leader(s)
(Include as needed)
Incident Commander
Recovery Coordinator
Logistic
Coordinator
Finance
Coordinator
Technology
Coordinator
Communications
Coordinator
Personnel
Coordinator
IT HOD
En. Wan Zuraidi Wan
Ismail
BD HOD
Pn. Rozaina Shafie
HR HOD
Pn. Dayang Zurima
Abang Raduan
FINANCE HOD
Pn. HANIZA ABAS
COMPLIANCE HOD
Pn. Nur Diyana Md
Khazali
CEO
MOHAMED NIZA ABU
BAKAR
11. ROLE vs TEAM
SRT MRT ERT BCT DRT TRT IMT
IC/BC/RC ✔ ✔ ✔ ✔ ✔ ✔ ✔
CC/IM ✔
✔ ✔ ✔ ✔ ✔
PC ✔
✔ ✔ ✔
LC ✔
✔ ✔ ✔
SO
✔ ✔ ✔ ✔ ✔ ✔
TR
✔ ✔ ✔ ✔ ✔
FC
✔ ✔ ✔
ROLE/DEPT IT HR AD FIN BC BD CEO
IC/BC/RC
✔ ✔
CC/IM
✔ ✔
PC
✔ ✔ ✔
LC
✔ ✔ ✔
SO
✔ ✔
TR
✔ ✔
FC
✔ ✔
Table 1.1 LEGEND: ✔ = Primary Role | ✔ = Backup Role
ROLE vs DEPT
Table 1.2 LEGEND: ✔ = Primary Role | ✔ = Backup Role
12. Table 1.2 ROLE vs DEPT
ROLE/DEPT
IT HR AD FIN BC BD CEO HOD
IC/BC/RC
✔ ✔
CC/IMC
✔ ✔
PC
✔ ✔ ✔
LC
✔ ✔ ✔
ISO
✔ ✔
TRC
✔ ✔
13. ID ROLE TEAM DEPT
1
IC
BC
RC
Incident Commander
Business Continuity
Recovery Coordinator
SRT
DAT
Site Response Team
Damage Assessment
Team
HOD Head of Department
2 CC Communication Coordinator MRT
Management Response
Team
CEO CEO Office
3 PC Personnel Coordinator ERT
Emergency Response
Team
FIN Finance
4 LC Logistic Coordinator BCT Business Continuity Team HRS Human Resource
5 SO Information Security Officer DRT Disaster Recovery Team ADM Administration
6 TR
Technology Recovery
Coordinator
TRT
Technology Recovery
Team
BDM Business Development
7 FC Finance Coordinator IMT
Incident Management
Team
BCM Business Compliance
8 ITS Information Technology
14. Table 1.1 ROLE vs TEAM
SRT XRT ERT BCT DRT TRT IMT
IC/BC/RC ✔ ✔ ✔ ✔ ✔ ✔ ✔
CC/IM ✔
✔ ✔ ✔ ✔ ✔
PC ✔
✔ ✔ ✔
LC ✔
✔ ✔ ✔
SO
✔ ✔ ✔ ✔ ✔ ✔
TR
✔ ✔ ✔ ✔ ✔
FC
✔ ✔ ✔
LEGEND: ✔ = Primary Role | ✔ = Backup Role
