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Auto Dealer Management Solution
 The automobile market today is a buyer’s market with a huge challenge for dealers to attract and retain
customers. The focus therefore today is on innovation, customer satisfaction, value-for-money,
responsiveness, quality and support. Given this scenario, there is a strong need for integrated
information, accessibility of information, and operational efficiencies to achieve cost reduction and
effective decision-making. Sundaram Infotech Solutions
Limited (SISL) dealer management solution built on
Microsoft Dynamics AX is your answer.

The solution brings to the table the complete functionality
to handle the core business and support functions for an
automobile dealership coupled with the benefits of
Microsoft.

                                                   Ease of Use. The solution harnesses the power of
    Core Business Functions                        Microsoft such as advanced technology, complete
                                                   integration, scalability and flexibility.
        Customer Relationship Management
        Sales Force Automation                     Reporting and Analytics. Provides connectivity for
        Purchases and Sales                        dealers to their employees, customers and suppliers
        Vehicle and Spare Parts Inventory          over the internet and user portals. It works on
        Management                                 Oracle as well as Microsoft SQL databases.
        Service and Workshop Management
        Warranty and Claim Management
        OEM Perspective
        Pre Owned Vehicle Management
                                                         Support business functions
        Trade-in Vehicle Management
                                                              Financial Management
                                                              Human Resources Management
Qualification.  As a Microsoft Gold Certified
                                                              Web Interface
Partner, about 80% of our Consultants are
Microsoft Dynamics certified.

Our consultants and developers have a wide-ranging domain experience.




                                                                                                           1
Benefits

                  Totally Integrated solution
                  Enhanced Operational efficiency
                  Seamless financial and operational integration
                  Real time and quick access to information for management decision making
                  Service, Workshop & Bay Management
                  Analytical reports

      Features



Sales CRM                                                       Service CRM
 •Sales Team Management                                          •Vehicle Search
 •Prospect Tracking                                              •Vehicle History
 •Promotions and Campaigns                                       •Service Reminder
 •Customer Contact Center                                        •Customer Contact center

Vehicle Sales                                                   Vehicle Service
 •Sales Order Processing                                         •Service type definitions
 •Delivery Order Processing                                      •Service Booking
 •Pre-delivery Inspection Costing                                •Service cost Estimation
 •Registration and Insurance                                     •Vehicle Service Order
 •Invoicing and Financier Payment Option                         •Bay Allocation
                                                                 •Parts issue
Procurement
                                                                 •Time entry
 •Spares Planning                                                •Service Billing
 •Vehicle Procurement
 •Spares Procurement                                            Warranty and Claim Management
 •Trade Agreements                                               •Transit Damage
                                                                  •Claim request
Warehouse Management
                                                                  •Approval
 •Warehouse Organization                                          •Purchase returns
 •Spares Tracking                                                 •Purchase order receipt
 •Spares Registration                                             •Value adjustment
 •Spares Movement                                                •Sales and Service Warranty
 •Spares Issues                                                   •Customer returns
                                                                  •Claim request
                                                                  •Approval
                                                                  •Purchase returns
                                                                  •Purchase order receipt
                                                                  •Value adjustment


      Corporate Address                                          US Contact
      Desabandhu Plaza, 47 Whites Road,                          4447, Stoneridge Drive, Pleasanton
      Chennai – 600 014, Tamil Nadu, India.                      CA 94588-8325
      Phone: +91 44 23453945 | Fax: +91 44 28604237              Tel: 1-925-249-2200 | Fax: +1 925-249-2203



     info@sundaraminfotech.in | www.sundaraminfotech.com




                                                                                                              2

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Auto dealer management solution

  • 1. Auto Dealer Management Solution The automobile market today is a buyer’s market with a huge challenge for dealers to attract and retain customers. The focus therefore today is on innovation, customer satisfaction, value-for-money, responsiveness, quality and support. Given this scenario, there is a strong need for integrated information, accessibility of information, and operational efficiencies to achieve cost reduction and effective decision-making. Sundaram Infotech Solutions Limited (SISL) dealer management solution built on Microsoft Dynamics AX is your answer. The solution brings to the table the complete functionality to handle the core business and support functions for an automobile dealership coupled with the benefits of Microsoft. Ease of Use. The solution harnesses the power of Core Business Functions Microsoft such as advanced technology, complete integration, scalability and flexibility. Customer Relationship Management Sales Force Automation Reporting and Analytics. Provides connectivity for Purchases and Sales dealers to their employees, customers and suppliers Vehicle and Spare Parts Inventory over the internet and user portals. It works on Management Oracle as well as Microsoft SQL databases. Service and Workshop Management Warranty and Claim Management OEM Perspective Pre Owned Vehicle Management Support business functions Trade-in Vehicle Management Financial Management Human Resources Management Qualification. As a Microsoft Gold Certified Web Interface Partner, about 80% of our Consultants are Microsoft Dynamics certified. Our consultants and developers have a wide-ranging domain experience. 1
  • 2. Benefits Totally Integrated solution Enhanced Operational efficiency Seamless financial and operational integration Real time and quick access to information for management decision making Service, Workshop & Bay Management Analytical reports Features Sales CRM Service CRM •Sales Team Management •Vehicle Search •Prospect Tracking •Vehicle History •Promotions and Campaigns •Service Reminder •Customer Contact Center •Customer Contact center Vehicle Sales Vehicle Service •Sales Order Processing •Service type definitions •Delivery Order Processing •Service Booking •Pre-delivery Inspection Costing •Service cost Estimation •Registration and Insurance •Vehicle Service Order •Invoicing and Financier Payment Option •Bay Allocation •Parts issue Procurement •Time entry •Spares Planning •Service Billing •Vehicle Procurement •Spares Procurement Warranty and Claim Management •Trade Agreements •Transit Damage •Claim request Warehouse Management •Approval •Warehouse Organization •Purchase returns •Spares Tracking •Purchase order receipt •Spares Registration •Value adjustment •Spares Movement •Sales and Service Warranty •Spares Issues •Customer returns •Claim request •Approval •Purchase returns •Purchase order receipt •Value adjustment Corporate Address US Contact Desabandhu Plaza, 47 Whites Road, 4447, Stoneridge Drive, Pleasanton Chennai – 600 014, Tamil Nadu, India. CA 94588-8325 Phone: +91 44 23453945 | Fax: +91 44 28604237 Tel: 1-925-249-2200 | Fax: +1 925-249-2203 info@sundaraminfotech.in | www.sundaraminfotech.com 2