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School of Management and Marketing
Using the simulation of ecological systems to explain the wheel of retailing
Roderick Duncan Terry Bossomaier, Steven D'Alessandro and Kathryn French,
Charles Sturt University, NSW, Australia
Craig Johnson, Institute for Marine and Antarctic Studies (IMAS)
University of Tasmania
Paper presented at IEEE conference in South Africa, December 2015
School of Management and Marketing
Introduction
• Trying to understand the changing nature of retailing
has been an important area of research for managers,
policy makers and researchers since the 1960s [3-10].
• The wheel of retailing, is one such ‘theory’ and is
shown across:
• This is similar in some respects to a biological system,
of competition.
• Research in this area is complicated by co-location of
stores, retail power and competition from online
retailers.
School of Management and Marketing
Literature review
• In the United States, for example, there are over 50 000 shopping centers and malls, which contribute an
estimated 2.3 trillion dollars in sales to the world’s largest economy and account for 75% of all non-
automotive consumer sales.
• The wheel of retailing theory however, suggest that there are differential advantages to different types of
retailers [25]. Firstly, in a setting where there is sufficient retail growth across categories (such as an
economic boom).
• This is analogous to the world of vegetation cover where many exogenous factors determine plant species.
• It is also quite possible that economic conditions (analogous to changes in the biological environment for
plants) may also favor one retailer (species) over another.
• Low cost retailers, for example, may be favored by poor economic conditions such as a recession.
• The size of the mall, market (or in biology terms, the landscape) is also an important factor. It is much
easier for a larger chain or mall to dominate a smaller market (or regional center), since by definition there
are fewer opportunities for rival growth [27].
• Yet simple ALife models, such as the COMPETE model [2], have been remarkably successful in
understanding species mix of marine benthic communities and we believe this can also be applied to
understanding the change of retail structure as suggested by the wheel of retailing.
School of Management and Marketing
Why use the COMPETE Model?
School of Management and Marketing
Method: Application of the COMPETE model to retail structure in big city and regional malls
City / Regional town NSW, Australia Sydney Albury Bathurst Port Macquarie Wagga-Wagga
Shopping Mall Westfield City
Centre
Lavington Square Stocklands Port Central Market Place
Food retailing (light blue in model) 1% 20% 7% 4% 5%
Household goods (electrical stores, yellow in model) 4% 8% 5% 6% 3%
Clothing, footwear and personal accessory retailing (red in the model) 38% 16% 21% 33% 20%
Department stores (purple in the model) 0.3% 4% 2% 2% 3%
Cafés, restaurants and take-way food services (green in the model) 27% 18% 19% 13% 15%
Other retailing and services (dark blue in the model). 10% 12% 12% 7% 8%
Total shops 293 51 42 54 59
Table 1: Distribution of retail types across selected Sydney and NSW regional areas.
School of Management and Marketing
Simulation model and parameters
The simulation model is the COMPETE framework [2] used for marine benthic organisms (algae and
sessile invertebrates on the seabed). In the variant used herein there are just four variable parameters:
1. The number of species (retail types); this is set from data collected from shopping precincts around
Australia;
2. The growth rates, which are based on changes in quarterly retail sales growth, for various categories of
retailers (e.g groceries, food and beverages, homeware, services)
3. The dominance factors, which are loosely based on the mall survey. These determine if a one shop
category will displace another, such as a coffee bar replacing a hardware store.
4. The landscape parameter or the size of the market, or mall, as determined in the model as the number
of cells (total possible number of retail locations).
School of Management and Marketing
Simulation model and parameters
• Each cell picks a neighbor at random, and the likelihood of that neighbor (N) overgrowing the cell (C), pd,
is the product of the likelihood of N overgrowing C and the growth rate of N (gd). This is shown in the
following equation:
𝑝 𝑑 = 𝑔𝑑(𝑛𝑑)/4 (1)
• Where 𝑔𝑑 is the growth rate of the dominant neighbor and 𝑛𝑑 is the number of times it occurs within a
neighborhood. For growth rates we used the Australian Bureau of Statistics 2014 series of monthly retail
sales growth for each type of retailer as shown in Table 1.
School of Management and Marketing
Table 2: Parameters used in the COMPETE Model
Number of
species (retailer
type)
6
Growth rate
(x10) in terms of
percent change
(random high
and low) for each
species (retailer
type) based on
2014 ABS data
[30] retail
monthly growth
rate of sales for
that sector.
1. Food retailing 1% (low), 5% (high).
2. Household/electrical -8% (low), 5% (high)
3. Clothing / fashion -1.1% (low), 8% (high)
4. Dept stores -3% (low), 2% (high)
5. Cafés and food -3% (low), 2% (high)
6. Other and services -2% (low), 14% (high)
Species
dominance
(average retailer
percentage of
occurrence)
across all malls.
Large malls Small Malls
1. Food retailing 2%
2. Household/electrical
4%
3. Clothing / fashion
35%
4. Dept stores 1%
5. Cafés and food 21%
6. Other and services
13%
1. Food retailing 8%
2. Household/electrical
6%
3. Clothing / fashion
25%
4. Dept stores 3%
5. Cafés and food 16%
6. Other and services
9%
Landscape size Large : 400 X 400
Small: 80 X 80
Number of
generations
(retail months)
1000
School of Management and Marketing
Results
Table 4: Final retail coverage results (1000 generations).
Food
and
retailing
Household
/electrical
Clothing/
Fashion
Dept.
stores
Cafes
and
food
Other
and
services
Large
City
Mall
32.8% 21.2 % 6.8% 7.8% 11.8% 19.5%
Small
Regional
Mall
8.8% 8.0% 0.0% 18.6% 17.6% 47.0%
Table 3: Outcome Matrix: used portion only. Lines are % Win: Loss: Standoff for each species. Large and Small Malls
No. 2 3 4 5 6
1 11 53 0 0 0
1 3 16 0 0 0
1 86 31 100 100 100
2 79 0 0 0
2 14 0 0 0
2 7 100 100 100
3 0 0 0
3 0 0 0
3 100 100 100
4 0 0
4 0 0
4 100 100
5 0
5 0
5 100
Key:
1) Food retailing
2) Household/electrical
3) Clothing / fashion
4) Dept stores
5) Cafés and food
Other and services
School of Management and Marketing
Graphical results
Figure 1: Landscape maps: Large and small malls (left to right)
Figure 2: Plot of coverage of each type of retailer in (A) large city malls and (B) small regional malls.
.
Key:
Food retailing (light blue)
Household electrical (yellow)
Clothing /fashion (red)
Department stores (purple)
Café’s and food (green)
Other and services (dark blue)
Panel B: Small regional mall
Panel A: Large city mall
School of Management and Marketing
Discussion
• Our model shows that the development of retail structures can be explained by differential growth rates
and market size. In terms of the wheel of retailing, this is likely to turn faster in regional areas towards a
more limited set of retail outlets than in larger markets and malls.
• In regional malls is the early domination by type of retailer, which limits and threatens diversity, making
these smaller malls a less attractive option for consumers than larger city malls. This is similar to the issue
of a dominant species threating the diversity and therefore survival of an interdependent ecological
system [29].
• Future development of the model for this context may also include interrelated malls, and the inclusion of
empty space, as a field where shops close due to a change in economic conditions or more consumers
choosing to buy online.
• Thus there are many factors that influence the replacement of space in a shopping precinct. What we can
do with a simple dynamic model such as this is to average out multiple factors.
School of Management and Marketing
Other papers in the modelling of retail malls
• Duncan, Roderick, Bossomaier, Terry, D’Alessandro, Steven and Murphy, Danny (2015) Clothes maketh
the man and the regional mall, The 12th International Multidisciplinary Modelling and Simulation Multi-
Conference, Bergeggi, Italy.
• Duncan, Roderick, Bossomaier, Terry and D’Alessandro, Steven (2014) The defence of bricks and mortar
retailing, 13th International Conference on Modelling and Applied Simulation, Bordeaux, France: 111-116,
available online at http://www.msc-les.org/conf/mas2014/
• We are now building a giant model of Bathurst Malls, with each agent representing a consumer.
• More to follow soon…
School of Management and Marketing
References
[2] Johnson CR, Seinen I. Selection for restraint in competitive ability in spatial competition systems. Proceedings Biological
sciences / The Royal Society. 2002;269:655-63/
[3] Davies G. The evolution of Marks and Spencer. Service Industries Journal. 1999;19:60-73.
[4] Freathy P. Employment theory and the wheel of retailing: Segmenting the circle. Service Industries Journal. 1997;17:413-
31.
[5] May E, G. A retail odyssey. J Retail. 1989;65:356.
[6] Nicoleta A, Ioana, Cristian D, Dan. The life cycle of shopping centers and possibile retviatilization strategies. Annals of the
University of Oradea, Economic Science Series. 2009;18:536-41.
[7] Schultz DE. Another turn of the wheel. Marketing Management. 2002;11:8-9.
[8] Wood S. Organisational rigidities and marketing theory: Examining the US department store c.1910-1965. Service
Industries Journal. 2011;31:747-70.
[9] Hollander S, C. The wheel of retailing. J of Mark. 1960;25:37-42.
[10] Izraeli D. The three wheels of retailing: A theoretical note. Euro J Mark. 1973;7:70-4.
[25] Goodman S, Remaud H. Store choice: How understanding consumer choice of ‘where’ to shop may assist the small
retailer. Journal of Retailing and Consumer Services. 2015;23:118-24.
[27] Bodamer D. The mall is not dead. Retail Traffic. 2011;40:12-.
School of Management and Marketing
Questions?

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Using the simulation of ecological systems to explain the wheel of retailing

  • 1. School of Management and Marketing Using the simulation of ecological systems to explain the wheel of retailing Roderick Duncan Terry Bossomaier, Steven D'Alessandro and Kathryn French, Charles Sturt University, NSW, Australia Craig Johnson, Institute for Marine and Antarctic Studies (IMAS) University of Tasmania Paper presented at IEEE conference in South Africa, December 2015
  • 2. School of Management and Marketing Introduction • Trying to understand the changing nature of retailing has been an important area of research for managers, policy makers and researchers since the 1960s [3-10]. • The wheel of retailing, is one such ‘theory’ and is shown across: • This is similar in some respects to a biological system, of competition. • Research in this area is complicated by co-location of stores, retail power and competition from online retailers.
  • 3. School of Management and Marketing Literature review • In the United States, for example, there are over 50 000 shopping centers and malls, which contribute an estimated 2.3 trillion dollars in sales to the world’s largest economy and account for 75% of all non- automotive consumer sales. • The wheel of retailing theory however, suggest that there are differential advantages to different types of retailers [25]. Firstly, in a setting where there is sufficient retail growth across categories (such as an economic boom). • This is analogous to the world of vegetation cover where many exogenous factors determine plant species. • It is also quite possible that economic conditions (analogous to changes in the biological environment for plants) may also favor one retailer (species) over another. • Low cost retailers, for example, may be favored by poor economic conditions such as a recession. • The size of the mall, market (or in biology terms, the landscape) is also an important factor. It is much easier for a larger chain or mall to dominate a smaller market (or regional center), since by definition there are fewer opportunities for rival growth [27]. • Yet simple ALife models, such as the COMPETE model [2], have been remarkably successful in understanding species mix of marine benthic communities and we believe this can also be applied to understanding the change of retail structure as suggested by the wheel of retailing.
  • 4. School of Management and Marketing Why use the COMPETE Model?
  • 5. School of Management and Marketing Method: Application of the COMPETE model to retail structure in big city and regional malls City / Regional town NSW, Australia Sydney Albury Bathurst Port Macquarie Wagga-Wagga Shopping Mall Westfield City Centre Lavington Square Stocklands Port Central Market Place Food retailing (light blue in model) 1% 20% 7% 4% 5% Household goods (electrical stores, yellow in model) 4% 8% 5% 6% 3% Clothing, footwear and personal accessory retailing (red in the model) 38% 16% 21% 33% 20% Department stores (purple in the model) 0.3% 4% 2% 2% 3% Cafés, restaurants and take-way food services (green in the model) 27% 18% 19% 13% 15% Other retailing and services (dark blue in the model). 10% 12% 12% 7% 8% Total shops 293 51 42 54 59 Table 1: Distribution of retail types across selected Sydney and NSW regional areas.
  • 6. School of Management and Marketing Simulation model and parameters The simulation model is the COMPETE framework [2] used for marine benthic organisms (algae and sessile invertebrates on the seabed). In the variant used herein there are just four variable parameters: 1. The number of species (retail types); this is set from data collected from shopping precincts around Australia; 2. The growth rates, which are based on changes in quarterly retail sales growth, for various categories of retailers (e.g groceries, food and beverages, homeware, services) 3. The dominance factors, which are loosely based on the mall survey. These determine if a one shop category will displace another, such as a coffee bar replacing a hardware store. 4. The landscape parameter or the size of the market, or mall, as determined in the model as the number of cells (total possible number of retail locations).
  • 7. School of Management and Marketing Simulation model and parameters • Each cell picks a neighbor at random, and the likelihood of that neighbor (N) overgrowing the cell (C), pd, is the product of the likelihood of N overgrowing C and the growth rate of N (gd). This is shown in the following equation: 𝑝 𝑑 = 𝑔𝑑(𝑛𝑑)/4 (1) • Where 𝑔𝑑 is the growth rate of the dominant neighbor and 𝑛𝑑 is the number of times it occurs within a neighborhood. For growth rates we used the Australian Bureau of Statistics 2014 series of monthly retail sales growth for each type of retailer as shown in Table 1.
  • 8. School of Management and Marketing Table 2: Parameters used in the COMPETE Model Number of species (retailer type) 6 Growth rate (x10) in terms of percent change (random high and low) for each species (retailer type) based on 2014 ABS data [30] retail monthly growth rate of sales for that sector. 1. Food retailing 1% (low), 5% (high). 2. Household/electrical -8% (low), 5% (high) 3. Clothing / fashion -1.1% (low), 8% (high) 4. Dept stores -3% (low), 2% (high) 5. Cafés and food -3% (low), 2% (high) 6. Other and services -2% (low), 14% (high) Species dominance (average retailer percentage of occurrence) across all malls. Large malls Small Malls 1. Food retailing 2% 2. Household/electrical 4% 3. Clothing / fashion 35% 4. Dept stores 1% 5. Cafés and food 21% 6. Other and services 13% 1. Food retailing 8% 2. Household/electrical 6% 3. Clothing / fashion 25% 4. Dept stores 3% 5. Cafés and food 16% 6. Other and services 9% Landscape size Large : 400 X 400 Small: 80 X 80 Number of generations (retail months) 1000
  • 9. School of Management and Marketing Results Table 4: Final retail coverage results (1000 generations). Food and retailing Household /electrical Clothing/ Fashion Dept. stores Cafes and food Other and services Large City Mall 32.8% 21.2 % 6.8% 7.8% 11.8% 19.5% Small Regional Mall 8.8% 8.0% 0.0% 18.6% 17.6% 47.0% Table 3: Outcome Matrix: used portion only. Lines are % Win: Loss: Standoff for each species. Large and Small Malls No. 2 3 4 5 6 1 11 53 0 0 0 1 3 16 0 0 0 1 86 31 100 100 100 2 79 0 0 0 2 14 0 0 0 2 7 100 100 100 3 0 0 0 3 0 0 0 3 100 100 100 4 0 0 4 0 0 4 100 100 5 0 5 0 5 100 Key: 1) Food retailing 2) Household/electrical 3) Clothing / fashion 4) Dept stores 5) Cafés and food Other and services
  • 10. School of Management and Marketing Graphical results Figure 1: Landscape maps: Large and small malls (left to right) Figure 2: Plot of coverage of each type of retailer in (A) large city malls and (B) small regional malls. . Key: Food retailing (light blue) Household electrical (yellow) Clothing /fashion (red) Department stores (purple) Café’s and food (green) Other and services (dark blue) Panel B: Small regional mall Panel A: Large city mall
  • 11. School of Management and Marketing Discussion • Our model shows that the development of retail structures can be explained by differential growth rates and market size. In terms of the wheel of retailing, this is likely to turn faster in regional areas towards a more limited set of retail outlets than in larger markets and malls. • In regional malls is the early domination by type of retailer, which limits and threatens diversity, making these smaller malls a less attractive option for consumers than larger city malls. This is similar to the issue of a dominant species threating the diversity and therefore survival of an interdependent ecological system [29]. • Future development of the model for this context may also include interrelated malls, and the inclusion of empty space, as a field where shops close due to a change in economic conditions or more consumers choosing to buy online. • Thus there are many factors that influence the replacement of space in a shopping precinct. What we can do with a simple dynamic model such as this is to average out multiple factors.
  • 12. School of Management and Marketing Other papers in the modelling of retail malls • Duncan, Roderick, Bossomaier, Terry, D’Alessandro, Steven and Murphy, Danny (2015) Clothes maketh the man and the regional mall, The 12th International Multidisciplinary Modelling and Simulation Multi- Conference, Bergeggi, Italy. • Duncan, Roderick, Bossomaier, Terry and D’Alessandro, Steven (2014) The defence of bricks and mortar retailing, 13th International Conference on Modelling and Applied Simulation, Bordeaux, France: 111-116, available online at http://www.msc-les.org/conf/mas2014/ • We are now building a giant model of Bathurst Malls, with each agent representing a consumer. • More to follow soon…
  • 13. School of Management and Marketing References [2] Johnson CR, Seinen I. Selection for restraint in competitive ability in spatial competition systems. Proceedings Biological sciences / The Royal Society. 2002;269:655-63/ [3] Davies G. The evolution of Marks and Spencer. Service Industries Journal. 1999;19:60-73. [4] Freathy P. Employment theory and the wheel of retailing: Segmenting the circle. Service Industries Journal. 1997;17:413- 31. [5] May E, G. A retail odyssey. J Retail. 1989;65:356. [6] Nicoleta A, Ioana, Cristian D, Dan. The life cycle of shopping centers and possibile retviatilization strategies. Annals of the University of Oradea, Economic Science Series. 2009;18:536-41. [7] Schultz DE. Another turn of the wheel. Marketing Management. 2002;11:8-9. [8] Wood S. Organisational rigidities and marketing theory: Examining the US department store c.1910-1965. Service Industries Journal. 2011;31:747-70. [9] Hollander S, C. The wheel of retailing. J of Mark. 1960;25:37-42. [10] Izraeli D. The three wheels of retailing: A theoretical note. Euro J Mark. 1973;7:70-4. [25] Goodman S, Remaud H. Store choice: How understanding consumer choice of ‘where’ to shop may assist the small retailer. Journal of Retailing and Consumer Services. 2015;23:118-24. [27] Bodamer D. The mall is not dead. Retail Traffic. 2011;40:12-.
  • 14. School of Management and Marketing Questions?