The document provides an agenda for the Denver MuleSoft Meetup on MuleSoft Automation. The agenda includes introductions, a presentation on MuleSoft Automation from 6:15-7:20pm, and a wrap up from 7:20-7:30pm. The presentation will cover how MuleSoft Automation enables hyperautomation through system integration, process automation, human task automation, and governance/security. It will also demonstrate MuleSoft's RPA capabilities including the RPA Manager, RPA Recorder, and RPA Builder tools.

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DENVER MULESOFT MEETUP
MuleSoft Automation

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6:00 - 6:10: Networking
6:10 - 6:15: Introductions
6:15 - 7:20: MuleSoft Automation
7:20 - 7:30: Wrap Up
Agenda

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Stephanie Lawrence
Denver MuleSoft Meetup Coordinator
Big Compass
Denver Meetup Introductions
Brian Statkevicus
MuleSoft Practice Manager
Big Compass
Aaron Lieberman
Director, Platform Engineering
Science 37

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● First person to call out the correct answer, wins!
● One answer per person per question
○ If you answer more than 1x per question, you are ineligible for that question
● If you’ve already won during today’s Meetup, you cannot win again
● Big Compass makes the final decision on the trivia winners that will be submitted to MuleSoft
(see next slide)
Trivia Questions - “House Rules”
More important Trivia guidelines on next slide

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● Big Compass emails trivia winners a link to a Google Form for the trivia winners to complete
○ Your email MUST match your training account email; otherwise, you won’t receive a voucher
● Once you complete this form, MuleSoft will verify:
○ You haven’t already won this month
○ You’re not trying other means to circumvent the 1x/month rule
● MuleSoft will send you the voucher
○ The voucher is a training voucher, not a standalone exam voucher. If you select an exam on the
Google Form as opposed to selecting a course, you will not receive a voucher.
○ MuleSoft retains the final decision on determining your eligibility to receive a training voucher
● If you have trouble redeeming a voucher or have not received a voucher, open a ticket at
training.mulesoft.com/question. DO NOT CONTACT US!
Trivia Questions - MuleSoft Guidelines

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Speaker
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Brian Statkevicus
MuleSoft Ambassador & MuleSoft Practice Manager
Big Compass
+ Based in the Denver metro area
+ Over 20 years of Integration experience
+ Hobbies - Skiing, Hiking, Participating in 5Ks
(I’m too slow to say I actually ‘run’ in them)
+ Ex-soccer ref, but I still know how to show a
yellow and red card

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MuleSoft Automation

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According to Gartner:
●Hyperautomation is a business-driven, disciplined approach that organizations use to rapidly
identify, vet and automate as many business and IT processes as possible.
●Involves the orchestrated use of multiple tools, technologies, or platforms, including
○ AI
○ Machine Learning (ML)
○ EDA
○ RPA
○ BPM
○ iPaaS
○ Low code/no code tools
With hyperautomation in mind, let’s consider how MuleSoft Automation enables hyperautomation
Hyperautomation - what is it?

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Governance
+
Security
SaaS
Composer
RPA
Docs
Images
Anypoint
Platform
Cloud On-prem Custom
MuleSoft Automation and Hyperautomation
System
integration
Process
automation
Human task
automation
Governance
& Security
Business
Teams
IT teams
Legacy

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Hyperautomation - what is it?

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● UAPIM is NOT Included!
● If you have an existing Anypoint Platform license, congratulations, you get the above vCores
added to your subscription.
What is “limited Anypoint Platform”?

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MuleSoft RPA Use Cases

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Increase Productivity and Efficiency
Warehouse
System
Logs into legacy
order and invoicing
system
Enters delivery
data
Does other tasks
while RPA running
Service
Cloud
Opens Customer
Case via
OmniChannel
Checks Order
Status
Sees NBA on
offering express
delivery
Bot triggered /
conversation
continues
Confirms Rachel
& Closes Case
Use MuleSoft RPA Bots to replace human tasks

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Increase Productivity and Efficiency
Use MuleSoft Automation to automate repetitive tasks
Accounting
Team

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Expand Integration Reach with RPA
Use MuleSoft RPA Bots to replace human tasks
Warehouse
System
Logs into legacy
order and invoicing
system
Enters delivery
data
Anypoint
Bot triggered to
update Order
Confirm and
return
Ship
to ITS

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NEW
MuleSoft RPA
Automate repetitive processes and tasks
Automate any process for any team
Use with point-and-click tools to automate your workflows
instantly – whether through a UI, document, or image
Collaborate on a secure, trusted platform
Empower business and IT teams to collaborate with ease and
break silos on every step of your automation journey
Scale end-to-end automation
Share and reuse RPA securely with Salesforce C360,
Anypoint Platform, and Composer

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Cloud
Control Plane
Intelligent Document
Processing (IDP)
Can leverage AWS’
Textract (IDP)
Service
RPA Processes
as invocable APIs
Process recorder
with Web Application
detection
Enhanced
Onboarding
What has changed since the Servicetrace
acquisition?

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Evaluation Design Test Production
Business Teams RPA Developers IT
Step-by-step collaboration
throughout the lifecycle
Build
RPA Manager
RPA Recorder
RPA Builder
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MuleSoft RPA - RPA Manager

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MuleSoft RPA Manager
Effortlessly manage every step
of your automation journey
Evaluate automation
efficiency
Increase Bots performance with
full visibility of your ROI, process
lifecycle, profit analysis, and Bot
utilization
Optimize your process
operations
Govern, monitor, and analyze your
automation with customizable
dashboards
Solve errors faster
Get immediate notifications using
customized alert rules as soon as
when an error occurs in your flow

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● What you will see
○ The steps to create and approve an automation project
○ Other interesting areas of RPA Manager
● What you won’t see:
○ Any user configuration I performed ahead of time
Demo Part 1 – Use RPA Manager to approve
an automation project

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MuleSoft RPA - RPA Recorder

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MuleSoft RPA Recorder
Instantly record and capture
your business processes
Accelerate process design
Capture your everyday work in any
application and automatically create
click-path documentation
Analyze every step of your
workflow
Thoroughly analyze every desired
automation action with enhanced
metadata for Process Mining
Streamline collaboration
Seamlessly synchronize with RPA
Manager and RPA Builder for instant
process design and development

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● Install the Recorder to the User’s Windows environment
○ Installer will automatically add any .NET dependencies
○ Pay attention to screen resolution (1920x1080 is recommended)
● The recorder works with desktop applications and web applications
○ Chrome, Edge, and Firefox are supported
● 3 files are created:
○ BPMN. Compatible with BPMN v2.0. This is the file that should be version managed.
○ PDF – documentation of the recording
○ XES – standard format for process mining
More about RPA Recorder

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● What you will see
○ Starting from the output of Demo 1, using RPA Recorder to design the BPMN diagram
○ Interaction with RPA Manager
● What you won’t see:
○ RPA Recorder installation
Demo Part 2 – Use RPA Recorder to Design
the BPMN diagram

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MuleSoft RPA - RPA Builder

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MuleSoft RPA Builder
Build and debug RPA processes
with low-code tools
Build with ease
Rapidly configure RPA Bots with a
rich, diverse wizard-based toolbox
to solve any automation problems
Jumpstart with building
assets
Expedite development cycle with
pre-built activity steps and
templates from Anypoint Exchange
Debug projects in realtime
Inspect the state of the variables
across your RPA process with
classic, developer-friendly
debugging capabilities

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● Install the Builder to the Developer’s Windows environment
○ Installer will automatically add any .NET dependencies
○ Pay attention to screen resolution (1920x1080 is recommended), font size, color scheme, etc.
These all must match the test and production system settings.
○ Requires JDK 11. Option to install Eclipse Adoptium JDK.
● Local testing of your automation process is supported
● You upload the completed BPMN file to RPA Manager for Test and Production
More about RPA Builder

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RPA Builder UI
1. Explorer pane
1. Menu bar
1. BPMN Editor
1. Workflow
properties pane
1. Workbench
1. Workflow run
results

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● What you will see
○ Starting from the output of Demo 2, using RPA Builder to implement the Workflow
○ Local testing
○ Interaction with RPA Manager
● What you won’t see:
○ A LOT!!! RPA Builder could easily be its own Meetup session
Demo Part 3 – Use RPA Builder to Implement
the workflow

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● Essentially, this is a Windows service
● Use API key (from RPA Manager) to
connect to RPA Manager
● Need to be able to open a local RDP
Session
● Recommendation: Use Windows
Server (2016 / 2019 / 2022).
RPA Bot

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● Upload the BPMN file to RPA Manager
● IT Team can create test plan(s) for the workflow process
● IT Team will deploy workflow process, including scheduling it (if necessary)
Final steps – Test and deploy to Production

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Trivia Questions!

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A. Runtime Fabric (RTF)
B. Standard Connectors
C. Only one (1) non-Prod environment
D. API Manager
E. All of the above
Question #1 - Which component(s) are part of “Anypoint
lite” when bundled with MuleSoft Automation?

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A. RPA Bot(s) can be deployed to CloudHub
B. RPA Manager runs on a Windows Server
C. You invoke a MuleSoft Anypoint API through the MuleSoft Activity on RPA Builder
D. You can test your implementation from RPA Recorder
E. None of the above
Question #2 - Which of the following is TRUE?

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More about MuleSoft Automation

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● Salesforce Trailhead: https://trailhead.salesforce.com/content/learn/trails/get-started-with-
mulesoft-rpa
● MuleSoft Training: https://training.mulesoft.com/course/getting-started-rpa
● COMING SOON: Hyperautomation Certification (naming subject to change)
MuleSoft Automation Education Resources

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MuleSoft Automation Roadmap
Innovation in core RPA while integrating both MuleSoft and Salesforce
Interoperability Integrated Platforms Embedded Experiences
1
● Consume RPA
automations from
Anypoint, Composer and
Salesforce Platform
● Cloud-based RPA
exposing automations via
APIs to reuse and easy
consumption
● Enhanced productivity in
IDP and Process Recorder
●Enhanced Attended bot
and increased scalability
and performance
●SSO across MuleSoft and
Salesforce Platforms
●Extended Composer
connectivity
●Improved discovery and
interop across platform
●IDP for Einstein Docs and
Cross-tool File Support
●RPA Recorder at the point
of business need
●Deep integration with
Process Mining Tools
●Unified Asset Catalog
●Improved Lifecycle
Management capabilities
●Common collaboration
through Slack
●GovCloud support
2 3
GA: August 1st 2022 CY 2022 H2 CY 2023

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Next Steps

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● Share:
○ Tweet using the hashtag #MuleSoftMeetups
○ Invite your network to join: https://meetups.mulesoft.com/denver
● Feedback:
○ Complete the Meetup survey, provide feedback, and suggest topics for upcoming events
○ Contact MuleSoft at meetups@mulesoft.com for ways to improve the program
What’s next?

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● Future (tentative) Meetup schedule:
○ October 12th
○ December 14th
● We are looking for topic suggestions and speakers!
○ DataWeave is always popular
○ Local customer experience
○ Logging revisited
○ Deeper dive into RPA Builder
Denver Meetups 2022

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Thank you!