2. The literal meaning of the
expression of Customer
Relationship Management was,
simply, managing the relationship
with your customer. Today it is
used to describe IT systems and
software designed to help you
manage this relationship.
What Is Customer Relationship
3. ❖Quickly showing which products and services are making you the most
money and which ones should be cut
❖Making it easy to track your marketing efforts so that you can refine and
update them as needed in order to remain profitable
❖Easily identifying new prospects while also helping you find additional
business opportunities that may exist with current customers
Why Do You Need CRM?
4. ❖Realize which customers produce the most profit
❖Improved Customer Experience
❖Automated Analytics and Reporting
❖Better Coordination and Cooperation
❖More Administrative Support
Benefits of CRM
5. ❖Marketing automation
❖Sales force automation:
❖Contact center automation
❖Geolocation technology
❖location-based services
CRM Software Include:
6. Contact Us:
CORPORATE HEADQUARTERS
Recovery Marketing Consultants
620 Newport Center Dr. Suite 1100
Newport Beach, CA 92660
Phone Number
(888) 759-3977
http://recoverymarketingconsultants.com/