Admin, Secreterial & PA Diploma: Level 3 - St. Pauls College

11/6/2018 Admin, Secreterial & PA Diploma: Level 3 - St. Pauls College
https://www.stpaulscollege.co.uk/course/office-admin-secretarial-pa-course/ 1/16
HOME / COURSE / MANAGEMENT / ADMIN, SECRETERIAL & PA DIPLOMA: LEVEL 3
Admin, Secreterial & PA Diploma: Level 3
( 2 REVIEWS )  1008 STUDENTS
Learn the skills and tricks for managing the administrative work and explore the strategies of becoming an
e cient secretary of …
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£21.00£307.00
1 YEAR
TAKE THIS COURSE

  
ADVANCED, BEGINNER, INTERMEDIATE
COURSE BADGE
COURSE CERTIFICATE
112NUMBER OF UNITS
2NUMBER OF QUIZZES
4 DAYS, 3 HOURS
HOME CURRICULUM
Learn the skills and tricks for managing the administrative work and explore the strategies of
becoming an e cient secretary of PA with the Admin, Secreterial & PA Diploma: Level 3
course.
At rst, the course explains the roles and responsibilities of a personal assistant and secretary
which will be followed by the discussion of the di erence between a personal assistant and
secretary. The secrets of managing dairy and the right ways of diary management will be
explored in the course. After that, the course guides you to prepare business writing
explaining the formats and structure of business writing covering faxes, memorandums and
emails. Additionally, a secretary needs to handle lots of customers and telephone calls. The
course provides an in-depth discussion of the mandatory telephone etiquette and
communication skills.
Then, you will learn how to arrange hotels, and other travel or business trips. You will learn to
set a good ling system and know the areas that you should avoid while lling. Apart from
these, the time management skills, the strategies of making and sending invoices, and
handling customer’s complaints will be illustrated in the course. Next, the course guides you
to plan, present and proofread your presentation and the right approaches for delivering a
presentation. Finally, you will learn to use Outlook, Excel, Word and other essential
applications.
Method of Assessment:
Upon conclusion of the course, there’s an online multiple-choice quiz assessment, which will
determine whether you have passed the course. The test is marked immediately and results
are published instantly (60% pass mark).

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Certi cation:
Certi cates can be obtained at an additional cost of £14 for PDF, £29 for Printed Hardcopy
format and £39 for Both PDF and Hardcopy Certi cates.
Requirements
There are no academic entry requirements for this course, and it is open to students of all
academic backgrounds.
Admin Support
Module One – Getting Started 00:30:00
Module Two – Getting Organized (I) 01:00:00
Module Three – Getting Organized (II) 01:00:00
Module Four – Managing Time 01:00:00
Module Five – Getting It All Done On Time 01:00:00
Module Six – Special Tasks 01:00:00
Module Seven – Verbal Communication Skills 01:00:00
Module Eight – Non-Verbal Communication Skills 01:00:00
Module Nine – Empowering Yourself 01:00:00
Module Ten – The Team of Two 01:00:00
Module Eleven – Taking Care of Yourself 01:00:00
Module Twelve – Wrapping Up 00:30:00
COURSE CURRICULUM

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Administrative Management
Module Two – Why Your O ce Needs Administrative Procedures 01:00:00
Module Three – Gathering the Right Tools 01:00:00
Module Four – Identifying Procedures to Include 01:00:00
Module Five – Top Five Procedures to Record 01:00:00
Module Six – What to Include in Your Binder (I) 01:00:00
Module Seven – What to Include in Your Binder (II) 01:00:00
Module Eight – Organizing Your Binder 01:00:00
Module Nine – What Not to Include in the Procedure Guide 01:00:00
Module Ten – Share O ce Procedure Guide 01:00:00
Module Eleven – Successfully Executing the Guide 01:00:00
Organisational Skills
Module Two – Remove the Clutter 01:00:00
Module Three – Prioritize 01:00:00
Module Four – Scheduling Your Time 01:00:00

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Module Five – To Do Lists 01:00:00
Module Six – Paper and Paperless Storage 01:00:00
Module Seven – Organization in Your Work Area 01:00:00
Module Eight – Tools to Fight Procrastination 01:00:00
Module Nine – Organizing Your Inbox 01:00:00
Module Ten – Avoid the Causes of Disorganization 01:00:00
Module Eleven – Discipline is the Key to Stay Organized 01:00:00
Personal Assistant
Module Two – Working with Your Manager 01:00:00
Module Three – Administrative Soft Skills 01:00:00
Module Four – E ective Time Management 01:00:00
Module Five – Meeting Management 01:00:00
Module Six – Tools of the Trade (I) 01:00:00
Module Seven – Tools of the Trade (II) 01:00:00
Module Eight – Being an E ective Gatekeeper 01:00:00
Module Nine – Organizational Skills 01:00:00

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Module Ten – Con dentiality Guidelines 01:00:00
Module Eleven – Special Tasks 01:00:00
Business Writing
Module Two – Working with Words 01:00:00
Module Three – Constructing Sentences 01:00:00
Module Four – Creating Paragraphs 01:00:00
Module Five – Writing Meeting Agendas 01:00:00
Module Six – Writing E-mails 01:00:00
Module Seven – Writing Business Letters 01:00:00
Module Eight – Writing Proposals 01:00:00
Module Nine – Writing Reports 01:00:00
Module Ten – Other Types of Documents 01:00:00
Module Eleven – Proofreading and Finishing 01:00:00
Self Esteem & Con dence Building

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Module Two – What Does Self-Con dence Mean To You 01:00:00
Module Three – Obstacles to Our Goals 01:00:00
Module Four – Communication Skills 01:00:00
Module Five – The Importance of Goal Setting 01:00:00
Module Six – Feeling the Part 01:00:00
Module Seven – Looking the Part 01:00:00
Module Eight – Sounding the Part 01:00:00
Module Nine – Powerful Presentations 00:30:00
Module Ten – Coping Techniques 01:00:00
Module Eleven – Dealing with Di cult Behavior 00:30:00
Microsoft Word
Module Two – Opening 01:00:00
Module Three – Working with the Interface 01:00:00
Module Four – Your First Document 01:00:00
Module Five – Basic Editing Tasks 01:00:00
Module Six – Basic Formatting Tasks 01:00:00

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Module Seven – Formatting Paragraphs 01:00:00
Module Eight – Advanced Formatting Tasks 01:00:00
Module Nine – Working with Styles 01:00:00
Module Ten – Formatting the Page 01:00:00
Module Eleven – Sharing Your Document 01:00:00
Word for Newbies – Activities 00:00:00
Microsoft PowerPoint
Module Two – Opening PowerPoint 01:00:00
Module Four – Your First Presentation 01:00:00
Module Five – Working with Text 01:00:00
Module Six – Formatting Text and Paragraphs 01:00:00
Module Seven – Adding Pictures 01:00:00
Module Eight – Advanced Formatting Tasks 01:00:00
Module Nine – Working with Transitions and Animations 01:00:00
Module Ten – Setting Up Your Slide Show 01:00:00

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Module Eleven – Showtime! 01:00:00
PowerPoint Essential Activities 00:00:00
Microsoft Excel
Module Two – Opening Excel 01:00:00
Module Four – Your First Worksheet 01:00:00
Module Five – Viewing Excel Data 01:00:00
Module Six – Building Formulas 01:00:00
Module Seven – Using Excel Functions 01:00:00
Module Eight – Using Quick Analysis 01:00:00
Module Nine – Formatting Your Data 01:00:00
Module Ten – Using Styles, Themes, and E ects 01:00:00
Module Eleven – Printing and Sharing Your Workbook 01:00:00
Excel for Newbies – Activities 00:00:00
Recommended Reading

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Recommended Reading : O ce Administration & Secretarial Diploma Level 3
and 4
00:00:00
Mock Exam
Mock Exam- O ce Administration & Secretarial Diploma Level 3 and 4 00:30:00
Final Exam
Final Exam- O ce Administration & Secretarial Diploma Level 3 and 4 00:30:00
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Admin, Secreterial & PA Diploma: Level 3 - St. Pauls College